# Page 5 | Jane Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Jane the right Chiropractic solution for you? Explore 514 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/178984/Jane-App/reviews --- Jane 4.8 (514) [View alternatives](https://www.capterra.com/p/178984/Jane-App/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 5 - Reviews of Jane ## Showing most helpful reviews Showing 101-125 of 514 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AY Ashley Y. owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "The best app to have" November 29, 2024 5.0 Every person I have connected with has been so helpful Pros The Jane team, works to alleviate any issues or problems you may have with anything. They are so very supportive. I had \[sensitive content hidden\] work on a unique solution for me for days!! Im so ever appreciative !! Cons Its only me at the centre, and i have to pay for as though i have a staff, due to how my bookings needed to be done Review Source Response from Jane Software December 20, 2024 Hey Ashley. Wow, thank you so much for taking the time to leave such a thoughtful review! Knowing that every member of our team you’ve connected with has been helpful and supportive honestly makes our day. That’s exactly what we’re striving for here at Jane, so hearing this means the world to us. I’m especially glad the team came up with a unique solution for you— I’ll definitely share your kind words with the team; they’ll be thrilled to know their work made an impact. :) About the feedback you mentioned on pricing—it sounds like you might be using the schedule to book time with something (like an infrared sauna) instead of a person, is that right? If you have more details or thoughts, feel free to shoot us an email. Thank you so much for choosing Jane to support your centre. It’s genuinely an honor to be part of the amazing work you do and help you focus on your clients. Don’t hesitate to reach out anytime—we’re here for you! -Caitlin, on behalf of Jane MEK Mel Elizabeth K. Owner Arts and Crafts Used the software for: 2+ years ### "Would recommend to anyone " November 20, 2024 5.0 Overall I think Jane is a very useful software for businesses and consumers. Pros Jane is really easy for people booking appointments. You can choose between multiple services, times and practitioners all at once. It is really good for businesses with lots of different service providers. Cons I find that my older family members sometimes have trouble with technology and this is no different. I have to book for them as they are too nervous to try. Review Source Response from Jane Software December 13, 2024 Hi Mel! Thanks so much for sharing your review of Jane—we really appreciate it! We're so happy to hear that Jane has been a great fit for you - supporting multidisciplinary practices is one of the things we’re most proud of, so it’s awesome to hear it’s working so well for you. :) We totally get that adapting to new technology can feel like a hurdle, especially for patients or clients who aren’t super tech-savvy. If it helps, our team has a bunch of tips and tricks to make the transition smoother and less intimidating for them—we’re happy to share anytime! Thanks again for trusting Jane to support your clinic. It means a lot to be part of the amazing work you’re doing. And hey, we’re always here if you need anything! -Caitlin, on behalf of Jane AC Ashley C. Commercial Advisor Oil & Energy Used the software for: 2+ years ### "User-Friendly Appointment Management with great Mobile Compatibility" January 10, 2025 5.0 Pros Ease-of-use, allows customers the flexibility to book and modify their appointments with a few clicks. Cons I had to remember my login for every facility that used Jane. I could not have one login that shows me all my appointments across multiple businesses. Review Source Response from Jane Software January 24, 2025 Hi Ashley. Thank you so much for sharing your thoughtful feedback on Jane’s new mobile app for patients! We’re delighted to hear that you’re enjoying its convenience and flexibility—especially the ease of booking or adjusting appointments with just a few clicks, without the hassle of remembering multiple logins. At Jane, our mission has always been to support health and wellness clinics in providing exceptional care to their communities, so getting to also help their patients access care even more effortlessly has been incredibly rewarding for our team. We truly appreciate you taking the time to leave such a kind and detailed review, and hope we can help you access care effortlessly for many years to come! -Caitlin, on behalf of Jane SW Sarah W. Counsellor Mental Health Care Used the software for: 6-12 months ### "Secure documentation " January 23, 2025 4.0 It was a good experience to have the platform include the video and secure documentation options. Pros The ability to document and send client emails to reveiw their notes securly. Cons The cost was above my budget due to be8ng a new business. Review Source Response from Jane Software March 6, 2025 Hi Sarah. Thank you so much for taking the time to share your thoughts—we’re happy to hear you enjoyed the secure documentation and video features! It’s great to know that these tools have been helpful for sending client emails and reviewing notes securely. We completely understand how budget constraints can feel as a new business, and we appreciate you highlighting this feedback. Your thoughts helps us continue to evaluate how we can better support small businesses like yours in the future. If you’d like, we’d love to chat more about how we can maximize the value of Jane's current features for your needs. Don’t hesitate to reach out—we’re here to help in whatever way we can. Thank you again for trusting us to help you run your business. It’s an honor to play a small part in making it easier for you to focus on your clients! -Caitlin, on behalf of Jane AJ Abby J. Healthcare Worker Alternative Medicine Used the software for: 6-12 months ### "Awesome help" November 24, 2024 5.0 Jane was very helpful for me during my mental health journey and I’m glad I found it Pros Jane is so easy to use and valuable to your mental health Cons I found it hard to get into contact with customer services Review Source Response from Jane Software December 20, 2024 Hi Abby! Thank you so much for your review. It means a lot to hear that Jane has been a helpful resource during your mental health journey – knowing it made a positive difference for you is truly rewarding, and we’re grateful to have been a part of your path. We’re sorry to hear you had difficulty reaching customer service. We’d love to learn more about your experience so we can improve. If you’d like to share more details, please don’t hesitate to reach out to us directly, we’re here to help! Thank you again for trusting Jane to support you on your journey and for allowing us to be part of something so important. We’re honored to assist you so you can focus on your wellness. :) -Caitlin, on behalf of Jane JS Joe S. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "J & S Performance Care " December 12, 2024 5.0 To date the experience is really good. Looking forward to learning as I go. Pros Not too complicated to set-up. Can kick start your business in a organized way. Cons There are so many options for forms and tool it can be overwhelming. Review Source Response from Jane Software December 24, 2024 Thanks so much, Joe, for sharing your experience with Jane so far! It’s awesome to hear the setup process was smooth and helped you get organized right out of the gate—that’s exactly the kind of start we hope for. We totally get that having so many options for forms and tools can feel a bit like, “Where do I even begin?” at first. It’s a lot to take in! But don’t worry—we’re here for you as you dive deeper into Jane. If you ever feel stuck or need a hand with features or workflows, just give us a shout. We’re more than happy to help make things feel easier (and less overwhelming). We’re so glad you’re enjoying Jane so far and can’t wait to see how it helps you and your clinic grow. Thanks for trusting us to be part of your journey and allowing us to help you focus on what matters most: taking care of your clients. -Caitlin, on behalf of Jane + the team HS Homa S. Owner and Practitioner Alternative Medicine Used the software for: 2+ years ### "Finally found the perfect EHR system for my solo practice." October 1, 2024 5.0 Excellent all around. I went through a few competitive EHR systems prior to using Jane and Jane excelled at all the common features and offered many more features that made my solo practice run super smooth. Patients always complimented the interface with the reminders, receipts, scheduling, etc. Never experienced any glitches. Pros Everything! It's a well thought out software, with an excellent user interface for both practitioner and patients. Cons Getting set up seemed complicated and the process took some time. Once done however it was time well worth investing since once I was up and running, never had any issues and everything ran smooth. Switched from [Unified Practice](https://www.capterra.com/p/156942/Unified-Practice/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Inefficient systems and not enough features or not effective features. Review Source Response from Jane Software October 4, 2024 Hi Homa. Oh my goodness, thank you so much for sharing your detailed and positive experience with Jane! We're so happy to hear that Jane is fitting in great for your practice and needs. Your kind words about our user interface and features mean the world to us, and it’s awesome to know your patients are benefiting, too! We also really appreciate your feedback on the setup process. There’s definitely a learning curve and Jane’s custom nature can make things seem daunting a first. Could you give us more details on what felt tricky or how we could make it smoother? Thank you again for choosing Jane and for being a valued member of our community. Looking forward to growing together in the future. :) -Caitlin on behalf of Jane ML Mavis L. Office manager Mental Health Care Used the software for: Less than 6 months ### "Great tech support" December 9, 2024 5.0 Very positive. We are really enjoying the Jane app. The counsellors love being able to access their schedule away from the office. Pros They are very helpful and quick to respond to any questions we have. Cons Occasionally our internet is slow and then so is Jane loading. Review Source Response from Jane Software December 24, 2024 Thank you so much for your kind and thoughtful review, Mavis—it truly means the world to us! Hearing about your positive experience with Jane and the helpfulness of our support team is the kind of feedback that makes us smile. :) We’re especially thrilled to know your counsellors appreciate the flexibility of accessing their schedules on the go. One of the things we love about being web-based is that Jane can seamlessly support your team, no matter where their work takes them. That said, we completely understand your note about speeds—being web-based does mean that slower internet connections can affect loading times. Thank you again for trusting Jane to support your clinic. It’s an honor to play even a small role in the incredible work you do, and we’re cheering you on every step of the way! -Caitlin, on behalf of Jane + the team SM Sheila M. Founder, Massage Therapist, Yoga Guide Health, Wellness and Fitness Used the software for: 1-2 years ### "Great for a large Clinic" September 26, 2024 4.0 A great intuitive program that is constantly improving and has excellent support. Better suited for more public-facing operations, as opposed to smaller practices that need more control over their bookings. Pros It's beautiful, Canadian, and many businesses use Jane, making it easy for customers to use. Cons It makes it very difficult to limit your day. I had to remove my online availability completely and book all of my appointments manually due to the lack of control online in this regard. Alternatives considered [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)[Noterro](https://www.capterra.com/p/164994/SOAP-Vault/) Reason for choosing Jane Noterro's interface was instantly unappealing; though I wish I'd looked into it further. Wellness Living did not offer the services required for record keeping for Massage Therapists. They are also a bit more gimmiky and their efforts to onboard the clinic were aggressive. Switched from [MassageBook](https://www.capterra.com/p/147523/MassageBook/) Practitioners in my studio wanted a Canadian software for safety reasons. Review Source Response from Jane Software October 4, 2024 Hi Sheila. Thanks so much for taking the time to share your thoughtful review of Jane. We really appreciate your insights and candid feedback. It’s awesome to hear you find Jane intuitive and well-supported, and that our Canadian roots add that extra layer of security for your practitioners! It’s so interesting to hear about your challenges with limiting your day while still using Online Booking. We’d love to learn more about the challenges you’re facing in particular and how we may be able to help - such as what your day looks like, what you’ve tried, and more. If you’re open to sharing more, feel free to send a message to our email. Your choice and trust in Jane means the world to us and plays a big part in Jane’s growth and improvement. We’re here to support your clinic and hope we can continue to meet your needs and grow with you. -Caitlin on behalf of Jane AB Alicia B. Student Registration and Logistics Coordinator Hospitality Used the software for: 1-2 years ### "Accessible for all!" December 20, 2024 5.0 Jane is very accessible for all users to book appointments online using a computer or even your phone. Pros I like how accessible this platform is to make bookings. Cons Cannot really say anything bad about this platform. Review Source Response from Jane Software December 24, 2024 Alicia, wow—thank you so much for taking the time to share such a thoughtful review! It seriously makes our day to hear that Jane’s accessibility has made booking appointments so easy for you, whether you’re on your phone or computer. That’s exactly the kind of convenience we’re always aiming for, so it’s amazing to know it’s actually helping you, your patients, and your clients. Your kind words about Jane truly mean the world to us. It’s moments like this that remind us why we do what we do—and it’s so rewarding to hear we’re meeting your needs in a way that works seamlessly for you. Thank you for trusting Jane to support your practice. Honestly, we’re honored to be a small part of the incredible work you do, and we can’t wait to keep supporting you in focusing on what matters most: your clients. We’re cheering you on every step of the way! -Caitlin, on behalf of Jane + the team TP TJ P. Chiropractor Alternative Medicine Used the software for: Less than 6 months ### "Jane App Review" October 15, 2024 5.0 The Jane experience has been fantastic. Great service combined with a flexible platform and low price checks most of needs. Pros Jane has the best customer service I have ever experienced. The phone wait is usually less than 3 minutes. The agents are knowledgeable and they will spend as much time as necessary to solve your issues. While not perfect, Jane is very flexible and can accommodate most user requirements. Cons The memberships expire after a maximum of 52 billing periods and memberships can only include 1 type of service. If you want to sell clients multiple services to a client, you must sign them up for multiple memberships. Alternatives considered [CHIROSPRING](https://www.capterra.com/p/141960/ChiroSpring/) Reason for choosing Jane Jane was more flexible and had slightly better customer service. Review Source Response from Jane Software November 8, 2024 Hey TJ! Huge thanks for sharing such a glowing review about your time with Jane so far! We really treasure our customers and their feedback, so we absolutely love to hear about how mucb you’ve enjoyed your interactions with our support team. :) Your thoughts on memberships are super helpful, and we're always looking to improve. We're curious about your point on needing multiple memberships for different services, though. You should be able to bundle several (even dozens!) of eligible items into one membership. Let's connect and see how we can sort this out for you. Thanks for choosing Jane and letting us be part of your journey. Here's to many more amazing years together! -Caitlin on behalf of Jane CM Carolyn M. therapist Mental Health Care Used the software for: Less than 6 months ### "Exciting New Platform" October 25, 2024 5.0 Fantastic so far! The support team is very helpful and knowledgable. Pros Staff is very helpful and I like the platform! The user interface is very enjoyable and my clients like this portal better than others we've used in the past. Cons It's very different and is taking me awhile to learn Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing Jane liked the way it looked; the interface experience Switched from [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/) Wanted a change, didn't trust what TN was doing after awhile Review Source Response from Jane Software November 21, 2024 Hey Carolyn! :) Thanks a bunch for sharing your experience with Jane so far and deciding to join us. We're thrilled to hear you've enjoyed working with our Support Team during your setup. Jane's got loads of features, and sure, it might take a bit to get the hang of it all. But hey, that's what we're here for! Take your time and dive into our resources, videos, and guides. Don't forget, we've got your back if you ever need a hand. Thanks again for letting Jane be part of your journey—and for being part of ours. We’re so excited to grow together! -Caitlin, on behalf of Jane KH Krystle H. Massage therapist Health, Wellness and Fitness Used the software for: 6-12 months ### "Great product for booking clients" October 21, 2024 5.0 I used Jane for about a year and really liked the software. I just switched to another office that was using ClinicSense and liked some of the features better that ClinicSense had to offer. Pros The ease of use. The aesthetic of the interface. The wait list option for clients. Cons The price. There was no weekly mass email option to help fill available appointments. Alternatives considered [ClinicSense](https://www.capterra.com/p/178722/ClinicSense/) Reason for choosing Jane I had used Jane more as a client at that time. Review Source Response from Jane Software November 15, 2024 Hey there, Krystle! Thanks so much for taking the time to share your experience with Jane and for letting us be a part of your journey. We're thrilled to hear you found things easy to use and loved the design—those are strengths of Jane’s that we cherish. Isn’t the Wait List great? It really does make a difference in keeping your schedule full without the admin work! :) It sounds like you made a change, and we'd love to know more about what led you there. If you’re open to sharing your thoughts, we’re all ears and ready to listen, so we’ll include our email in this reply. Of course, it's always a bit of a bummer when someone decides to leave, but our priority is for you to be happy with whatever software you choose. We wish you all the best and really appreciate you giving Jane a try. Caitlin, on behalf of Jane CL Carlie L. Physical therapist Hospital & Health Care Used the software for: Less than 6 months ### "East system to use" November 29, 2024 4.0 Overall a good experience. Easy system to learn how to use. I am not currently using this as our company has switched, but it was a good platform Pros It has a Simple design and is easy to use Cons It did not have any extra features like integrated faxing Review Source Response from Jane Software December 20, 2024 Hey Carlie. :) Thanks so much for sharing your experience. It makes us so happy to hear that you found Jane easy to use and enjoyed the simple design—that’s what we aim for! Knowing we made a positive impact during your time with Jane really means a lot to us. We couldn’t help but notice your mention of integrated faxing. Fun fact: we recently rolled out an outbound fax integration with Documo! We know you’ve moved on to a different platform, but if you’re ever curious about this new feature or need anything from us, we’re always here to help. Even though your clinic has moved on, we’re genuinely grateful that you gave Jane a shot and trusted us to support your important work in helping you focus on your patients and clients. Wishing you and your team all the best! -Caitlin, on behalf of Jane AH Andrew H. Clinic Director Hospital & Health Care Used the software for: Less than 6 months ### "Great EMR With 1 Key Feature Missing" December 1, 2024 4.0 Great software with excellent customer service Pros Excellent user interface, great patient facing features for scheduling and billing. Cons Withholding features to back up and store data locally Alternatives considered [Juvonno](https://www.capterra.com/p/187418/Juvonno/) Reason for choosing Jane I decided to go with Juvonno over Jane as it allowed me to create local back ups of my data and had better integration for physicians. Review Source Response from Jane Software December 23, 2024 Hi Andrew! Thank you so much for taking the time to share your thoughts about your experience with Jane. It’s fantastic to hear that you enjoyed Jane’s user interface and patient-facing features for scheduling and billing! We’ve put a lot of love into Jane, so it’s amazing to hear about what made the biggest difference for you. We also appreciate you mentioning the need for more integrations. That’s something our community is asking for, and it’s an area we’re working to explore further in the future. The note about local data backups being a key factor in your decision was super interesting, too. If you’re open to chatting more about that, we’d absolutely love to hear your perspective—reviews don’t always give us the chance to dig deeper! Thank you again for spending time with Jane and for sharing your experience. It means so much to us that we were once part of your clinic’s journey, and we’re always here if you’d like to continue the conversation. -Caitlin, on behalf of Jane MK Melissa K. Customer Care Representative Health, Wellness and Fitness Used the software for: 2+ years ### "Happy User " October 30, 2024 5.0 Overall I am very happy with Jane. I have never had an appointment be accidentally double booked when using this system. Pros I feel like most of the healthcare or wellness businesses I go to use Jane. It is so easy to book. You can add forms for people to fill out ahead of time. Cons I like that they can send you an email or text message reminder ahead of time, depending on your preference. It would be cool if they could add other ways like an automated phone call/voicemail. Review Source Response from Jane Software November 21, 2024 Hi Melissa! Wow, your review really lit up our team's day! We're thrilled to know so many clinics you attend, even yours, are using Jane. It's fantastic when patients notice how many health and wellness places run with us. We absolutely love our reminder feature too—it helps keep patient care seamless and makes life a bit easier for you. We’re so grateful to have you with us on this journey and are committed to maintaining that level of excellence you expect. Please feel free to share any feedback or thoughts you have—we’re all ears and eager to keep improving. Here’s to many more years together! :) -Caitlin, on behalf of Jane NL Natasha L. COO Public Relations and Communications Used the software for: 1-2 years ### "Simple booking appointments for clients" January 16, 2025 5.0 Pros Jane is a simple system for booking clients that can be easily integrated into a website. Cons I have not had any issues setting up Jane for clients or using it. Review Source Response from Jane Software January 30, 2025 Hi Natasha, thank you for sharing your thoughtful feedback about your experience with Jane! We're thrilled to hear you’ve found booking appointments so simple. We truly appreciate your trust in Jane to provide quick and reliable access to ongoing care. It's our privilege to support you, and we look forward to continuing to do so! KB Kate B. Independent Contractor Hospital & Health Care Used the software for: 1-2 years ### "Highly recommend this for health providers " October 19, 2024 5.0 Pros The Jane team is super responsive to user requests; you can make Jane what you want it to be! Cons There is so much functionality that there was a bit of a learning curve to get to know it all, however a quick web search usually reveals the answers I need. Review Source Response from Jane Software November 9, 2024 Hi there, Kate. Thanks for choosing Jane and taking the time to share your thoughts with us. We totally get it - the learning curve can feel a bit overwhelming at first. But, you've got a whole team of Jane Support (and an awesome customer community) ready to help you out. We're thrilled to hear that our openness to feedback resonates with you; we hope you'll continue to share your thoughts along your journey as we're always listening to find ways to make Jane even better. Thank you for letting us be part of your journey. We can't wait to keep working with your clinic! 🙂 -Caitlin, on behalf of Jane SH Stefanie H. Analyst Insurance Used the software for: 2+ years ### "Jane For Efficiency and Accuracy" October 1, 2024 4.0 Jane allows me to quickly and efficiently search the available time slots based on my personal requirements. Saves me time from having to speak to a live person. Pros \-Jane is user-friendly -Jane provides an efficient platform to enter all necessary information Cons I have noticed that sometimes with Jane I don't get a confirmation email stating my appointment has been secured Review Source Response from Jane Software October 4, 2024 Hey Stefanie. A huge thank you for sharing your insightful feedback about your experience with Jane! We're over the moon to hear that you’re finding Jane user-friendly and efficient—it's all about making your life easier when managing appointments and getting as much out of your precious time as possible. Your kind words really motivate us to keep improving what we d :) We truly appreciate you mentioning the hiccup with not receiving those confirmation emails. We know how crucial it is to have that peace of mind knowing your appointments are locked in. We're on it and would love to dive deeper into this with you. Please feel free to drop us a line at support@janeapp.com so we can sort it out and keep your experience as smooth as possible. Thanks for choosing Jane to help run your clinic. We're excited about making your days easier and being part of your journey. If there's anything more we can do, just let us know—your feedback is what helps us grow! Caitlin on behalf of Jane AP Andrea P. Life and Spiritual Coaching and RMT Medical Practice Used the software for: 2+ years ### "Have no fear - Jane is here!" October 2, 2024 5.0 With each Jane staff I interacted so far I experienced super customer service! Much appreciated. My title for the review was sent to me by \[sensitive content hidden\]- made my day with her fun comment and pic. Pros Jane team is amazing! Whenever I need an answer or support they are here for me and they give their best to find solutions. Cons Don't know yet. So far I have zero complaints. Review Source Response from Jane Software November 1, 2024 Goodness, this is such a lovely review, Andrea! Thank you for taking the time to share your experience with Jane and our Support Team so far, and in such a positive way. :) We're so happy to hear you've had such great interaction with our team so far, to the point where you remember their name and comment - we've passed this along to celebrate her! We hope we can continue to make your days easier and a little more delightful. Thank you for choosing Jane and for allowing us the honour of being on this journey with you and your clinic. <3 -Caitlin, on behalf of Jane KM Karen M. founder Practitioner Health, Wellness and Fitness Used the software for: Less than 6 months ### "So far- So Good!" November 7, 2024 5.0 people are great, reporting and the ability to input intake forms are easy. Video training, and chat are very helpful. Pros Great help during set up and love, chat, training videos and good old humans to assist when necessary. Cons New to it so no complaints as of yet. .. Review Source Response from Jane Software November 23, 2024 Hi Karen! We're absolutely thrilled to hear you're happy with Jane—it's such a privilege to be part of your clinic. :) We love that you're into good old human support—it's our thing! Whether it's chat, phone, email, our Jane Community, or even our self-serve options, it’s like having a whole Support toolkit at your front desk ready to help. We want to make sure Jane continues to meet your needs, so always feel free to reach out if there’s ever anything you need. Thanks for choosing Jane and for letting us support you along the way. Your feedback means the world to us! -Caitlin, on behalf of Jane PF Pam F. Executive Assistant Mental Health Care Used the software for: 2+ years ### "Happy client" September 5, 2024 5.0 love JANE. work in a hospital as well with the platform Medi-tech and others and jane is better than them all Pros customer service is fabulous, never wait times, always polite, courteous and above all VERY knowledgeable and able to understand them clearly Cons lack of search available in treatment packages, too much scrolling to find a specific treatment Review Source Response from Jane Software September 20, 2024 Hi Pam, thanks a ton for your kind words and for sharing your experience with Jane! We're over the moon to hear you love our customer support - we consider our incredible support team to be a main ingredient in our "secret sauce" and hope we can continue to meet that mark for you. It's quite a compliment to hear that you've found Jane better than platforms in the hospital you work in, but we'll take it! Your feedback about the search functionality in treatment packages is helpful to hear, and we'd be curious to learn more if you'd be open to sharing more specific details about that. Is that when you're selling a package you're finding that a challenge? Thanks again for choosing Jane platform and for being such an important part of our community. We're always here and look forward to continuing to help support your clinic. :) -Caitlin, on behalf of Jane ZB Zeynep B. Midlevel Events Services Used the software for: Less than 6 months ### "Good product" January 2, 2025 4.0 Pros It is more readable and usefull. I can access easyly. Cons There is no answer for some problems. it should be improved FQA. Review Source Response from Jane Software January 24, 2025 Hi Zeynep, Thanks a ton for taking the time to leave us such a thoughtful review—it really means a lot! 😊 We're so glad to hear that Jane feels easy to use and accessible (it sounds like you're talking about the app, which is awesome to know!). That said, you mentioned "no answer for some problems," and we’d love to dig a little deeper into that. What’s going on there? Your feedback is super important to us, and we’d love to learn where we can do better. Our Support Team is always here and happy to help—seriously, don’t hesitate to reach out anytime! We’d love to chat more and make sure everything’s working perfectly for you. Let us know how we can make things right! -Caitlin, on behalf of Jane TP Tess P. Customer Care Representative Health, Wellness and Fitness Used the software for: 1-2 years ### "Jane App Review" November 5, 2024 5.0 very good, I am very satisfied with the app Pros very easy to use, easy to manage my appointments and make adjustments Cons i don't have any complaints! It works great Review Source Response from Jane Software November 22, 2024 Hi Tess! We’re so glad to hear you’re enjoying things and finding Jane easy to use. We’re a bit biased, but one of Jane’s best features is certainty being able to manage your appointments and schedule with ease, so we love to hear that you feel the same. 🙂 Thank you for choosing to run your clinic with Jane and allowing us the honour of being part of your journey, and for taking time to share your experience with Jane so far. :) -Caitlin, on behalf of Jane CH Cydney H. Registered Psychotherapist Mental Health Care Used the software for: Less than 6 months ### "Great customer service " November 1, 2024 5.0 Very good so far, just getting started. The system is easy to use and the 1-1 help from friendly and knowledgeable service reps is very appreciated. Pros System is great and customer service is EXCELLENT Cons A bit more flexibility in pricing plans would be appreciated Review Source Response from Jane Software November 21, 2024 Hey Cydney! Thanks a ton for your short and sweet review! We're so glad you're loving Jane and finding our Customer Support team helpful—they truly are a lovely bunch! 😊 We'd love to dive deeper into your thoughts on our pricing plans. We rolled out new ones earlier this year to better meet a variety of clinic needs, so understanding what didn't quite click for you would be super helpful. Thank you for choosing Jane for your clinic - we're genuinely honored to be part of your journey! -Caitlin, on behalf of Jane Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.