Jatheon Technologies

Jatheon Cloud Archiving


4.5 / 5
6 reviews


Average Ratings

6 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

Vendor has not completed this information.


About Jatheon Cloud Archiving

Cloud-based email archiving solution that helps mid to large sized businesses with compliance, archiving, and storage.


Spotlight media placeholder

Jatheon Cloud Archiving Features

Vendor has not completed this information.


Jatheon Cloud Archiving Reviews Recently Reviewed!


Jatheon is one of the best kept secrets in the email archiving world

Oct 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The company proactively monitors my appliance and contacts me when there are issues. It is like having an extra person on my staff. The search capabilities are fast and very flexible. It is easy to create a complex search using many email parameters. I can create searches and download results in minutes. Our appliance was easily reconfigured to change from backing up our in-house Exchange servers to Gmail when we migrated this past year.

Cons: I haven't come across anything I would want that is not already provided by the Jatheon solution.

Overall: Jatheon solved the problem of migrating from an in-house Exchange email system to Gmail without missing a single message. In fact, we were able to archive from both system simultaneously. My experience with their support has been top notch.

A reliable solution at a competitive price

Oct 14, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: A bargain compared to other solutions I've priced

Reliable; set and forget

Excellent support

Regular users find it works well

Cons: The browser interface works fine, but users don't love it.

Occasional users struggle with the search logic (user impatience is a factor here)

Outstanding service

Jan 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: For me you can almost always find a product to do what you want. The big test is when you have a problem can it get resolved quickly and with Jatheon it does.

Cons: I do not have any at this time. We check back.

Jatheon CCore review

Nov 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Searching is easy and fast. Results can be exported to a PST file for easy handling of the results.

Cons: The web interface might need improvement.

Overall: Good support. Has quick response and engineer resolved the problem quickly.

Happy

Oct 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Simple, easy to use, just works. Support is great!

Cons: Nothing I can think of. I have no complaints at this time

Jatheon Support

Dec 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Technical support is always responsive and the service is great.

Cons: non applicable software has been very easy to use

Overall: Minor search and export issue. Resolved successfully by reps from Jatheon Technical Support.