--- title: "CartonCloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is CartonCloud the right Transportation Management solution for you? Explore 87 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/179000/CartonCloud/reviews/" page_type: "reviews" language: "en" --- CartonCloud 4.8 (87) [View alternatives](https://www.capterra.com/p/179000/CartonCloud/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 17th, 2026 # Reviews of CartonCloud Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews IO Israel O SupervisorAccounting, 2 - 10 employeesUsed the software for: 6-12 months. “The automation of workflows, mobile accessibility, and seamless integrations with accounting software like Xero and QuickBooks.“ February 20, 2025 JD Jethro D FounderMedical Practice, 2 - 10 employeesUsed the software for: 1-2 years. “Every process involved with Carton Cloud, as a customer of a warehouse using carton cloud, is just cumbersome!“ September 25, 2025 JS Jelfry S Operations managerImport and Export, 51 - 200 employeesUsed the software for: 6-12 months. “I have implemented Cartoncloud for our courier in order to help us with the new benefits of delivery for our customers, since we are trying to reach remote places, this has became perfect for us, we can manage our deliveries more efficiently and faster.“ March 7, 2025 MB Matt B Logistics ManagerWarehousing, 11 - 50 employeesUsed the software for: More than 2 years. “The inability to export customer rate cards and uprating.“ December 10, 2024 IO Israel O SupervisorAccounting, 2 - 10 employeesUsed the software for: 6-12 months. “It simplifies logistics and warehouse management with an intuitive cloud-based system.“ February 20, 2025 AS Aryan S Project ManagerMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months. “Some features out of the box are not customizable for the average user.“ January 27, 2025 JS Jelfry S Operations managerImport and Export, 51 - 200 employeesUsed the software for: 6-12 months. “Besides how easy to use, the most i like it about is how easy and intuitive for our customers is to use, the interface is very user friendly, letting our customers track their packages at any time and with details.“ March 7, 2025 JD Jethro D FounderMedical Practice, 2 - 10 employeesUsed the software for: 1-2 years. “unfortunately it appears that many warehouses use this platform.“ September 25, 2025 ## Showing most helpful reviews Showing 1-25 of 87 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Brendan T. Group General Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Number 1 WMS!" June 18, 2024 5.0 Pros I have had an exceptional experience with CartonCloud for over 10 years since the very beginning when setting up my first warehouse with Vincent. Their cloud-based setup and implementation process are incredibly straightforward, making it the easiest I've encountered. What truly sets them apart is their support, onboarding and an advantage of month-to-month contract option, providing flexibility that's rare in the industry. The support and integration team, including \[sensitive content hidden\], has been outstanding. They are not only responsive but also solution-oriented, consistently helping us with ongoing integrations for both internal operations and customer needs. Their dedication to user support is unmatched, ensuring our queries are promptly addressed. Overall, I highly recommend CartonCloud for anyone seeking a reliable, innovative solution with unparalleled customer service. Cons Limitations on Notification, but have submitted a feature request Review Source AS Aryan S. Project Manager Marketing and Advertising Used the software for: 6-12 months ### "Wish I had discovered it earlier" January 27, 2025 5.0 Overall, I would say it's one of the best Warehouse Management Software on the market right now. Pros It's fairly simple to use and and understand Cons Some features out of the box are not customizable for the average user. Alternatives considered [Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[Neurored TMS & SCM Software](https://www.capterra.com/p/139949/Neurored-E-Business-SCM/)[Transvirtual](https://www.capterra.com/p/219013/TransVirtual/) Reason for choosing CartonCloud Carton Cloud's interface, ease of deployability and price point were overall better than any other product that I found on the market. Review Source IO Israel O. Supervisor Accounting Used the software for: 6-12 months ### "Efficient Logistics Management with Some Limitations" February 20, 2025 5.0 The automation of workflows, mobile accessibility, and seamless integrations with accounting software like Xero and QuickBooks. Pros It simplifies logistics and warehouse management with an intuitive cloud-based system. Cons The price is costly for small business owners Review Source PD Paul D. Business Development and Logistics Warehousing Used the software for: 2+ years ### "CartonCloud" December 2, 2024 4.0 Very positive, once up and running it is a great system. Also the after service backup is second to none. Pros Carton cloud is the best warehousing and TMS that we have utilised. Cons Unless you are a computer minded tech brain, it is hard to navigate setups for new clients. Switched from [Transvirtual](https://www.capterra.com/p/219013/TransVirtual/) Carton cloud is a holistic approach to both TMS and WMS Review Source TC Thomas C. Managing Director Logistics and Supply Chain Used the software for: 2+ years ### "Long time user, just as happy with the product as when we started in 2016." June 5, 2023 5.0 Very happy, and they have become a core part of our service offering. Pros It has the benefits of a large SaaS with the Agility of a small company. Many IT companies claim to be agile, but Carton Cloud are one of very few I have worked with that are adaptable, and able to help with solutions. Cons Carton Cloud is incredibly powerful, and the down side is that many people don't know how to use all its features, and hence not understand its value.Some suggested ideas seems to take exceedingly long times to implement, but those abilities are not critical factors in using the equipment. Alternatives considered [Datapel](https://www.capterra.com/p/199201/WMS/) Reason for choosing CartonCloud Quality of product. Cost was actually cheaper in the short term, however more expensive in the long term. Its still a factor, but as long as the software continues to evolve there is value in it. Review Source KO Kenneth O. Director Logistics and Supply Chain Used the software for: 2+ years ### "Unparalleled Efficiency and Exceptional Support: A Review of CartonCloud" June 5, 2023 5.0 The TMS & WMS software I've used surpasses all my previous systems. Its seamless functionality and comprehensive features have significantly improved my workflow. The exceptional support from the teams undoubtedly sets them apart as leaders in the industry. This all-in-one solution is truly the best I've encountered. Pros Efficient, Reliable, Versatile, User-Friendly, Robust Cons One drawback I've noticed with the TMS & WMS software is that the API feels somewhat underdeveloped. While the system itself is robust, I have encountered limitations and inconsistencies when attempting to integrate it with other applications. Improvements in the API's functionality would enhance the software's overall versatility and expand its potential uses. Switched from [GetSwift](https://www.capterra.com/p/145621/GetSwift/) After extensive research and experience with various software options, I made the switch to this all-in-one platform. While acknowledging the quality of other systems, I yearned for a comprehensive solution. This platform fulfilled my needs by seamlessly integrating multiple functionalities, saving time and effort. It's a game-changer in streamlining operations. Review Source BS Bon S. Operations Manager Warehousing Used the software for: 2+ years ### "Growler Depot " June 26, 2025 5.0 We love Carton Cloud, we wouldn't use any other system for our business. The team are right there to help with anything and everything. As great of a system it is, the team are greater! Pros Live Warehousing Systems & the Support/Integration Teams. There is nothing they can't assist you on and if you have a suggestion for improvement they are always willing to listen and improve. Cons Old data linked to account - unable to remove. A way of clearing previous years data that is no longer relevant to the business would be wonderful. Review Source Response from CartonCloud June 30, 2025 Hi Bon, thank you for the kind words and we look forward to continuing to support your business. All the best, CartonCloud JS Jelfry S. Operations manager Import and Export Used the software for: 6-12 months ### "Awesome logistics software" March 7, 2025 5.0 Besides how easy to use, the most i like it about is how easy and intuitive for our customers is to use, the interface is very user friendly, letting our customers track their packages at any time and with details. They even can receive proof of delivery in case they are not home at the time od delivery. Really awesome in my opinion. Pros I have implemented Cartoncloud for our courier in order to help us with the new benefits of delivery for our customers, since we are trying to reach remote places, this has became perfect for us, we can manage our deliveries more efficiently and faster. Letting our customers in all moments where their stuff is at. Cons Can point any drawback yet, we have only use it for about 9 months with no issues. Review Source ZB Zehao B. Business Owner Automotive Used the software for: Less than 6 months ### "Well-regarded management system" March 31, 2025 5.0 Pros It is well-regarded for its user-friendly logistics and warehouse management system (WMS/TMS), particularly for 3PL providers. Cons It’s user-friendly, some businesses find the system lacks deep customization for unique workflows. Review Source Dilraj S. Sr. Software Developer Computer Software Used the software for: Less than 6 months ### "Awesome transport management system for companies" July 25, 2021 4.0 An easy to use transport management system which allows its clients to do business hassle free. Pros Its a great software for logistic companies to boost productivity and provide better service. Features like automated data entry and invoicing makes it more easy and reliable. Its easy to set up and ensures full support from managing staff to address any issues. Cons Great software overall but it should come with more ready to use integrations with other big platforms. Review Source JK Justin K. Owner Logistics and Supply Chain Used the software for: 6-12 months ### "Business Transformation" May 26, 2022 5.0 Very positive, the team at Cartoncloud have been very open to assisting us when we need them and also to support the process of on-boarding our customers. \[SENSITIVE CONTENT\] and the team have been available and responsive to our needs, even to visits at our site in Brisbane. We have learnt that it requires a certain level of trust to manage the change and let Cartoncloud do what its meant to do, and we continue to look at ways we can continue to take advantage of all the elements of the platform that we can keep unlocking as we continue of transformation project in the business. Pros We are always looking for continual improvement in our business , and part of this was reviewing our Operating platform. Cartoncloud having been our choice to move forward with, has very clearly identified for us very positive changes to how we manage our Warehouse and Transport processes and allowed us to quickly take advantage of the efficiencies we can unlock within Cartoncloud as our new operating platform. Its easy to use for our team and been widely accepted by our customers/partners as a very positive way to improve the way we work together. We are very pleased with how we are progressing as we continue to embed the new processes in the business. Cons As with anything new, there are change elements your business has to adapt to, so moving from something we had been using for many yrs, and that our staff were completely used to, has had some challenges. We chose to be deliberate about the integration into our business, and perhaps would like to have made the changeover faster, but the progress has suited our own people and our customers, as we looked to mitigate any risks, and also reap the benefits of each part of Cartoncloud that we have 'switched-on' as we have progressed. We have worked very closely with Cartoncloud to make sure the changeover has happened smoothly and we have also shared ways that can assist our ability to adapt but also some ideas that could improve some areas of Cartoncloud based on our own experience. Review Source VK Viral K. Director Warehousing Used the software for: 2+ years ### "It's almost Perfect" February 19, 2024 5.0 I strongly recommend it. All in all very good product which is super simple and easy to use. They have their knowledge base where we can simply go and find out about all their features. Pros It's simple and easy to use and does pretty much what we require in our 3PL Business. Cons Integration with a few other systems can take a lot of time and comes with its price. (Not very often though) Review Source GA Gilberto A. CEO Logistics and Supply Chain Used the software for: 2+ years ### "One of the best could WMS on the market" May 21, 2022 5.0 Cartoncloud runs all our operations smoothly and has become our secret weapon to sell our 3PL Services. Customer service is excellent, fast, and pays attention to new improvements. Pros Easy to use, powerful features, 3PL ready, able to handle a small-medium, and extensive warehouses. Fenomenal handheld performance. Cons None so far and we have local customers and multinational organizations with big names. Reason for choosing CartonCloud Compared to competitors CartonCloud has more features, and the way the system was designed makes it easy to use and understand. Review Source NH Nathan H. Director Warehousing Used the software for: 2+ years ### "Finally - an IT person that can tlak operationally and help practical implementation" August 25, 2022 4.0 Increased visibility for customers into order management and delivery updates wiht POD's. It is very intuituve and suits a 3PL company and does it well. ALignment from orders, inbound, outbound and consignments all the way through to automated invoicing with Zero. Pros Ability and flexibility of dropping data and settings into excel for mass manipulation and upload back into CC. Cons Learning the ins and outs of features within CC is hard ot navigate solo. We needed a coach, in came \[SENSITIVE CONTENT\] for a health check and he has changed our business. Review Source RW Richard W. Business Services Manager Logistics and Supply Chain Used the software for: Less than 6 months ### "New CartonCloud User" March 16, 2023 4.0 Organizing warehouse inbound and outbound in a quick and easy way. Gives you a snapshot of what the day will look like. You can then set up your daily tasks and use warehouse hours in the most efficient way possible. All the information you need is right on your smart device. Very user friendly app for your mobile device. The Implementation Manager assigned to our account has been really helpful and quick to respond to any questions we have. Pros The tutorials online with step by step are really user friendly and intuitive. And the "Ask Anything" box takes you right to the process. Cons As we are new to this software, we have not come across any real obstacles at this time. Reason for choosing CartonCloud User friendly, great tutorials on line, many options to choose from and hands on implementation. Great FAQ's on website. Also, a customer forum on what we would like to see added and the response and timeline. I have not seen that anywhere before. Review Source ST Shane T. Director Transportation/Trucking/Railroad Used the software for: 2+ years ### "Happy Customer" December 8, 2022 4.0 Very good to date Pros Ease work load, automated billing.Easy to maintain and review rate cardsGreat reporting ability Cons Still learning all that this system has to offer Reason for choosing CartonCloud Best fit for my business along with understanding my needs/requirements Review Source MB Matt B. Dispatch Manager Food Production Used the software for: 1-2 years ### "Great way to manage deliveries and save paper!" October 11, 2022 5.0 We no longer need to call the driver every time a customer asks how long away their delivery is, we have save a heap of paper not having to get invoices signed, and we have been able to manage pick ups and deliveries on the fly. Pros We can see our daily delivery routes from each state, schedule in pick ups and save POD's all from the same software. No need for the drivers to get copies of the invoice signed! All from a few clicks on the computer! Cons Some aspects of managing customers addresses, on forwarders etc could be a little bit more user friendly; however, the carton cloud team are always happy to help out! Review Source MM Meghna M. Customer Service & Admin Manager Warehousing Used the software for: 6-12 months ### "Anything and everything, all at once!" June 13, 2023 5.0 Automation of processes has helped save a lot of time and has allowed us as a business to focus more on our customers and grow together. Pros The knowledge base has been a treasure trove for me along with being a lifesaver. After using CartonCloud for almost a year, I still like to go through the Knowledge Base for anything extra that I might pick up. Cons Sometimes the glitches it threw with integrations but the Support team was always around to solve these quickly and efficiently. Review Source TB Tracie B. Manager Warehousing Used the software for: 2+ years ### "Great product and great service" February 18, 2022 5.0 Always responsive to emails, happy to find solutions to using the software catering to our customers specific requirements Pros Easy to use, easy to teach our customers Cons Some limitations within the scope. Review Source FJ Faisal J. Sr. Manager Warehousing Used the software for: 6-12 months ### "CartonCloud WMS Review by ShipCurve" March 16, 2023 5.0 Pros Great support team that helped with setup, implementation, as well as tailored solutions. WMS is perfectly made to help solve 3PL and Warehousing industry headaches, for tracking, storing, invoicing and reporting.Cloud-based solution accessible from anywhere at any time. Cons Not completely self explanatory (need to work with their support team to learn how to use)More customization would be useful but Im sure this will come soon. Review Source RC Regina C. Administration Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Great Transport Software" May 9, 2022 4.0 Great to use, Great for Customers to use Pros Going from the old school way of pen to paper to Computerised makes the flow of everything easier Cons Nothing, it seems that all things if they don't work can be fixed or adjusted to suit your needs Reason for choosing CartonCloud Price, Ease and Quality Review Source HG Hannah G. Business Analyst Logistics and Supply Chain Used the software for: 6-12 months ### "Customizable and Easy to Use" July 7, 2023 5.0 Pros CartonCloud is a flexible platform that can be configured to fit a wide range of needs. The customer team is responsive and engaged, and help build the solution that worked best for our accounts. It has been successful as a standalone WMS for a cross dock operation, as well as integrating as a complement to our own WMS. Cons CartonCloud is still growing. Some features can feel clunky at times, and we rely on updates to keep improving. Review Source SW Shirley W. Senior Finance Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Excellent system that assists us daily with running our business " April 20, 2021 5.0 Very happy with the program and the staff who are always more than happy to assist in times of need Pros Creating contacts and generating consignments for our customers transport needs is simple with Carton Cloud. Being able to use filters to check what may not have been invoiced is also a great tool. Cons Nothing adverse to this point. Very happy with the program. Review Source JD John D. CEO Logistics and Supply Chain Used the software for: 2+ years ### "CartonCloud keeping us infront of competitors with cutting edge technology" October 1, 2018 5.0 CartonCloud have given us the ability to reduce staff numbers whilst growing our business. Pros Simple to use, no need for additional hardware...download the Cartoncloud app and drivers are set to go Cons Nothing comes to mind but if i had to choose one thing it would be the rate card which i have been told will be getting updated very shortly Review Source NB Nicole B. CEO Non-Profit Organization Management Used the software for: Less than 6 months ### "WMS review" December 10, 2021 4.0 It was our first time using a WMS system but it has already saved us so much time. Pros As first time WMS users we found the software super easy to navigate and use. There are lots of handy search and report functions. Tech support is very responsive and the on-boarding process was easy. Cons Customised integration with a Aus Post took a while. Alternatives considered [Fishbowl](https://www.capterra.com/p/123794/Fishbowl/) Reason for choosing CartonCloud Pricing, ease of use and the staff. 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