# Page 2 | CartonCloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is CartonCloud the right Transportation Management solution for you? Explore 79 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/179000/CartonCloud/reviews

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CartonCloud

4.7 (79)

[View alternatives](https://www.capterra.com/p/179000/CartonCloud/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of CartonCloud

## Showing most helpful reviews

Showing 26-50 of 79 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Founder  
Medical Practice  
Used the software for: 1-2 years

### "Customer of warehouses that use carton cloud"

September 25, 2025

1.0

Every process involved with Carton Cloud, as a customer of a warehouse using carton cloud, is just cumbersome! Admittedly I have not used other software but we have found it so limited from a customer point of view. Purchase orders, Sales orders, adding stock, informing the warehouse of incoming stock. Just endless difficulties and paperwork. Have spent $$$ and >9 months now trying to get an integration done just so that we don't have to work in Carton Cloud. We have been using the information they publish for API development. Numerous nuances that cannot be determined from their API information published. Still not up and running. Will have to use their consultants to get it done. Can't face having to work on their "customer of a warehouse using Carton cloud" platform.

Pros

I cannot offer any. We are paying for an integration with other software just so that we don't have to use Carton cloud as a customer of a warehouse using Carton cloud.

Cons

It is so cumbersome as a customer of warehouse that uses carton cloud. unfortunately it appears that many warehouses use this platform.

Review Source

FA

Facundo A.  
Gerente  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "WMS Highly Recommended"

January 14, 2026

5.0

A super valuable and robotic tool to manage your warehouse. .

Pros

It's a very complete WMS, highly recommended. .

Cons

I have no disadvantages to describe; we are very happy with the quality of the product. .

Review Source

Response from CartonCloud

January 15, 2026

Hi Facundo, thank you for your kind words. We love partnering with you and seeing you succeed! Looking forward to continued growth together. Best regards, CartonCloud

BS

Bon S.  
Operations Manager  
Warehousing  
Used the software for: 2+ years

### "Growler Depot "

June 26, 2025

5.0

We love Carton Cloud, we wouldn't use any other system for our business. The team are right there to help with anything and everything. As great of a system it is, the team are greater!

Pros

Live Warehousing Systems & the Support/Integration Teams. There is nothing they can't assist you on and if you have a suggestion for improvement they are always willing to listen and improve.

Cons

Old data linked to account - unable to remove. A way of clearing previous years data that is no longer relevant to the business would be wonderful.

Review Source

Response from CartonCloud

June 30, 2025

Hi Bon, thank you for the kind words and we look forward to continuing to support your business. All the best, CartonCloud

JS

Jelfry S.  
Operations manager  
Import and Export  
Used the software for: 6-12 months

### "Awesome logistics software"

March 7, 2025

5.0

Besides how easy to use, the most i like it about is how easy and intuitive for our customers is to use, the interface is very user friendly, letting our customers track their packages at any time and with details. They even can receive proof of delivery in case they are not home at the time od delivery. Really awesome in my opinion.

Pros

I have implemented Cartoncloud for our courier in order to help us with the new benefits of delivery for our customers, since we are trying to reach remote places, this has became perfect for us, we can manage our deliveries more efficiently and faster. Letting our customers in all moments where their stuff is at.

Cons

Can point any drawback yet, we have only use it for about 9 months with no issues.

Review Source

PD

Paul D.  
Business Development and Logistics  
Warehousing  
Used the software for: 2+ years

### "CartonCloud"

December 2, 2024

4.0

Very positive, once up and running it is a great system. Also the after service backup is second to none.

Pros

Carton cloud is the best warehousing and TMS that we have utilised.

Cons

Unless you are a computer minded tech brain, it is hard to navigate setups for new clients.

Switched from

[Transvirtual](https://www.capterra.com/p/219013/TransVirtual/)

Carton cloud is a holistic approach to both TMS and WMS

Review Source

VR

Verified Reviewer  
Customer Service Representative.  
Research  
Used the software for: Less than 6 months

### "Quality warehouse management system "

January 22, 2025

4.0

It works well with both low and highly skilled teams

Pros

The knowledge base enables easier interaction with the app

Cons

Alot of unskilled workers don't know how to use all of its features

Review Source

Sandesh K.  
kitchen assistant  
Food & Beverages  
Used the software for: 6-12 months

### "Essential, efficient, but slightly complex."

April 2, 2025

4.0

Game-changer for kitchen logistics—efficient, powerful, but slight learning curve

Pros

it saves time, it is reliable, user-friendly, efficient, intuitive, organized, customizable.

Cons

it updates slowly, has occasional glitches, limited integrations steep learning curve initially.

Review Source

VR

Verified Reviewer  
Accounts Assistant  
Accounting  
Used the software for: Less than 6 months

### "All in One Warehouse Management System with excellent support"

February 16, 2025

5.0

Excellent real-time WMS system that seamlessly integrates with our systems. Support team is great. Overall it has significantly improved our productivity. It is reliable, fast and user-friendly.

Pros

Makes day to day operations of managing our clients warehouse easy to track. Simple and easy to learn and use from the first day itself.

Cons

A few features are missing which I expect to be added sooner

Review Source

AS

Aryan S.  
Project Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Wish I had discovered it earlier"

January 27, 2025

5.0

Overall, I would say it's one of the best Warehouse Management Software on the market right now.

Pros

It's fairly simple to use and and understand

Cons

Some features out of the box are not customizable for the average user.

Alternatives considered

[Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[Neurored TMS & SCM Software](https://www.capterra.com/p/139949/Neurored-E-Business-SCM/)[Transvirtual](https://www.capterra.com/p/219013/TransVirtual/)

Reason for choosing CartonCloud

Carton Cloud's interface, ease of deployability and price point were overall better than any other product that I found on the market.

Review Source

JS

James S.  
Owner  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Cartoncloud Review"

March 30, 2025

5.0

My overall experience was amazing. Made my job and my drivers jobs easier.

Pros

I love the ease of the workflow and the fact you can use it on multiple tablets at once.

Cons

The only thing I would complain about is maybe the fact we dont get a deal for multipol users

Review Source

dW

daisha W.  
admin assistant  
Financial Services  
Used the software for: I used a free trial

### "Satisfied Customer"

April 2, 2025

5.0

Overall, i would continue to use and most definetly reccommend to family and friends

Pros

I love how easy this product was to use!!

Cons

There is not much that i disliked about the product in all honesty

Review Source

DO

Denys O.  
Signaling Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Encrypted system "

January 22, 2025

5.0

It is user-friendly interface and its features are accessible and flexible to every user

Pros

It has the best encryption system software that itself can't access my files

Cons

I haven't found any challenges with this software features

Review Source

MA

MICHAEL A.  
CLERICAL  
Warehousing  
Used the software for: 1-2 years

### "CARTON CLOUD IS GETTING BETTER"

December 26, 2025

5.0

Pros

I like that they have integrated ZPL document templates into carton cloud. Along with the updates to the mobile app, there is much improvement.

Cons

The API functions are still limited, making integrations with other applications difficult at times..

Review Source

Response from CartonCloud

January 6, 2026

Hi Michael, thanks for your review and constructive feedback on integrations. If you would like a free integrations consultation please feel free to reach out at suport@cartoncloud.com We look forward to continuing to partner with you. Best regards, CartonCloud

BZ

Brandi Z.  
Office  
Construction  
Used the software for: Less than 6 months

### "to whom it may concern"

March 28, 2025

5.0

I really enjoy using this program so easy to use

Pros

I like that its easy to use and easy to teach it

Cons

I do not have any issues with it works great for me

Review Source

VK

Vanitha K.  
LLM SQL developer  
Building Materials  
Used the software for: I used a free trial

### "Streamlining logistics"

January 21, 2025

5.0

Overall its a great experience with great support team.

Pros

It is very easy to navigate even for non technical users

Cons

There are some network issues apart from that everything is good

Review Source

SZ

Santiago Z.  
CEO  
Logistics and Supply Chain  
Used the software for: 2+ years

### "CartonCloud "

May 16, 2024

5.0

Pros

Ease of use. New features coming in all of the time. Streamlining my logistics day by day. Really a competitive difference.

Cons

No cons really.

Review Source

GL

Grant L.  
Owner Director  
Warehousing  
Used the software for: 2+ years

### "Carton Clour Operational Review"

November 24, 2023

5.0

An exceptional experience for us from commencement of our warehousing and freight operations, through to this day. They are a stellar team of professionals in our shared logistics space

Pros

The system capability and fluidity, and reliability, and the people that back it up with excellent service support from basic enquirers through to complex integrations with third party carriers and clients. The team is Australian based so always available when we need help which is so critical these days in operational continuity, and reducing stress

Cons

Probably having to type data into the system because I am such a terrible typist !!!.... pretty well simple as that - nothing to complain about !!!

Reason for choosing CartonCloud

An Australian based company, created by Entrepreneurs who came from the business of logistics, so understood our mission and requirements very well

Review Source

JK

Justin K.  
Owner  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Business Transformation"

May 26, 2022

5.0

Very positive, the team at Cartoncloud have been very open to assisting us when we need them and also to support the process of on-boarding our customers. \[SENSITIVE CONTENT\] and the team have been available and responsive to our needs, even to visits at our site in Brisbane. We have learnt that it requires a certain level of trust to manage the change and let Cartoncloud do what its meant to do, and we continue to look at ways we can continue to take advantage of all the elements of the platform that we can keep unlocking as we continue of transformation project in the business.

Pros

We are always looking for continual improvement in our business , and part of this was reviewing our Operating platform. Cartoncloud having been our choice to move forward with, has very clearly identified for us very positive changes to how we manage our Warehouse and Transport processes and allowed us to quickly take advantage of the efficiencies we can unlock within Cartoncloud as our new operating platform. Its easy to use for our team and been widely accepted by our customers/partners as a very positive way to improve the way we work together. We are very pleased with how we are progressing as we continue to embed the new processes in the business.

Cons

As with anything new, there are change elements your business has to adapt to, so moving from something we had been using for many yrs, and that our staff were completely used to, has had some challenges. We chose to be deliberate about the integration into our business, and perhaps would like to have made the changeover faster, but the progress has suited our own people and our customers, as we looked to mitigate any risks, and also reap the benefits of each part of Cartoncloud that we have 'switched-on' as we have progressed. We have worked very closely with Cartoncloud to make sure the changeover has happened smoothly and we have also shared ways that can assist our ability to adapt but also some ideas that could improve some areas of Cartoncloud based on our own experience.

Review Source

AF

Alanie F.  
General Manager - Continuous Improvement  
Warehousing  
Used the software for: 1-2 years

### "Great system, great people. "

April 3, 2023

5.0

From day one the people have been helpful. Signing up, training and assistance afterwards has been very responsive and useful.

Pros

Ease of use and the people. The system itself is easy to use for all levels and makes sense. Training with \[sensitive content hidden\] was great, and she was super helpful. Dealing with others like \[sensitive content hidden\] in support has been quick and easy and \[sensitive content hidden\] has been available whenever needed since the beginning.

Cons

Integrations with other software needs work.

Reason for choosing CartonCloud

We were moving to another main computer system Expedient and were recommended to get CC for warehousing and transport as it integrated with their system. Also, they didn't have warehousing/transport software.

Review Source

JP

Jonelle P.  
Director  
Warehousing  
Used the software for: 1-2 years

### "CartonCloud is worth every cent !"

March 20, 2023

5.0

We love working on CartonCloud, it is easy to use and very user friendly. It was so important to us that we also get great on-going support when needed and the CartonCloud team have always been really fast to respond and point us in the right direction if we have a query. We are so pleased we found CartonCloud as our inventory management software. It has made our 3pl business easier to operate and given us the ability to be able to scan out products for customer orders.

Pros

We have been using CartonCloud for over 18 months now and absolutely love the software. It is really easy to navigate. The CartonCloud team made the initial on-boarding seamless with great on-line training with a CartonCloud trainer which was easy to follow. The ongoing support from the technical team is amazing. If we have a query, we always receive a fast response/solution back within a few hours after sending. The team have been great to work with particularly \[sensitive content hidden\] in Integrations.

Cons

CartonCloud is perfect for our needs. We don't have any 'cons' to note. The system is well set up and covers everything we need for our 3pl clients. We love working on CartonCloud and highly recommend it to others looking for a great inventory management software.

Reason for choosing CartonCloud

CartonCloud is a cost effective solution without the large up front costs that most software companies charge. We wanted a cloud based system that included everything we needed for our business and CartonCloud ticked all our boxes.

Review Source

VK

Viral K.  
Director  
Warehousing  
Used the software for: 2+ years

### "It's almost Perfect"

February 19, 2024

5.0

I strongly recommend it. All in all very good product which is super simple and easy to use. They have their knowledge base where we can simply go and find out about all their features.

Pros

It's simple and easy to use and does pretty much what we require in our 3PL Business.

Cons

Integration with a few other systems can take a lot of time and comes with its price. (Not very often though)

Review Source

KJ

Karen J.  
Admin/Accounts Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Couldn't imagine work without it!!!"

July 9, 2023

5.0

We started using CartonCloud for transport around 5 years ago, now we have grown and are 3PL/warehousing also and CartonCloud has been there to help us grow. Couldn't imagine us functioning without it.

Pros

Easy to use with great and friendly customer support that don't speak in computer language.

Cons

The transport rate calculations doesn't have a feature that we require, it's not a big thing just means invoices need to be checked.

Review Source

GA

Gilberto A.  
CEO  
Logistics and Supply Chain  
Used the software for: 2+ years

### "One of the best could WMS on the market"

May 21, 2022

5.0

Cartoncloud runs all our operations smoothly and has become our secret weapon to sell our 3PL Services. Customer service is excellent, fast, and pays attention to new improvements.

Pros

Easy to use, powerful features, 3PL ready, able to handle a small-medium, and extensive warehouses. Fenomenal handheld performance.

Cons

None so far and we have local customers and multinational organizations with big names.

Reason for choosing CartonCloud

Compared to competitors CartonCloud has more features, and the way the system was designed makes it easy to use and understand.

Review Source

SP

Sharleen P.  
National Operations Support Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Outstanding customer support"

June 15, 2023

5.0

Tony is fantastic to deal with and nothing is a problem.

Pros

The system is extremely user friendly, the webinars for learning and training are fantastic. The customer service is exceptional.

Cons

If we could have transport legs - it would be the prefect system!

Review Source

MS

Mitchell S.  
Business Analyst  
Warehousing  
Used the software for: 1-2 years

### "Customize everything yourself through the knowledge base, integrate everything."

November 24, 2022

4.0

CartonCloud enables us to set up consistent onboarding processes and let prospective clients know exactly what we can and cannot do for them very quickly. We frequently check in with CartonCloud to scope new possible integrations or automated process like reports or fulfilment updates and tracking to ecommerce storefronts.

Pros

Ability to find integration solutions for all 3PL clients through direct API integration, parsers, or logins to let old-school clients enter their own orders. Also visible history logs for orders, products & invoices helps keep track of changes and updates to all aspects of the warehouse.

Cons

Amending stock on hand details can be unintuitive at times as system adjusts stock to 0 and adjusts in new product with updated details, invalidating old labels and making it hard to track stock.

Review Source

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