--- title: "Parent Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Parent the right Daycare solution for you? Explore 102 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/179039/Parent/reviews/" page_type: "reviews" language: "en" --- Parent 4.6 (102) [View alternatives](https://www.capterra.com/p/179039/Parent/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Parent Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews GB Gemma B PA to the managerEducation Management, 51 - 200 employeesUsed the software for: 1-2 years. “The app provides real-time notifications, photo and video sharing, and detailed daily reports, ensuring you never miss a moment.“ July 17, 2024 DC Dorothy May C Teacher AssistantChild Day Care Services, 11 - 50 employeesUsed the software for: More than 2 years. “There are days that we cannot log the activities of the kids because the apps is not working.“ May 27, 2025 MB Mila B DeputyEducation Management, 11 - 50 employeesUsed the software for: 1-2 years. “It gives an over all view of anything that you need without any hastle..Every single detail is updated and displayed.“ May 22, 2025 Logan H DirectorChild Day Care Services, 11 - 50 employeesUsed the software for: Less than 6 months. “Some of the data management is unnecessary and honestly can be downright overwhelming to new users/teachers.“ August 2, 2025 DC Dorothy May C Teacher AssistantChild Day Care Services, 11 - 50 employeesUsed the software for: More than 2 years. “It is a good thing that there is this kindof apps like this that can really help the parents to know the routine or activities of their child“ May 27, 2025 HR Honey R RECE site LeadEducation Management, 501 - 1,000 employeesUsed the software for: Less than 6 months. “Scheduling children for sporatic days and invoicing was very difficult.“ March 21, 2024 MA Marah A Nursery principalChild Day Care Services, 51 - 200 employeesUsed the software for: More than 2 years. “It makes communication easy and keeps us updated with photos and daily reports.“ May 1, 2025 GB Gemma B PA to the managerEducation Management, 51 - 200 employeesUsed the software for: 1-2 years. “Some technical issues like bugs, crashes.“ July 17, 2024 ## Showing most helpful reviews Showing 1-25 of 102 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MB Mila B. Deputy Education Management Used the software for: 1-2 years ### "Its indeed AMAZING!" May 22, 2025 5.0 Its an amazing app that helps every individual in every way possible.I may say Good job to the team..! Pros It gives an over all view of anything that you need without any hastle..Every single detail is updated and displayed. Cons Most of the features are helpful so I guess none..it doesn't reflect any negative thing or unhelpful one. Review Source Response from Parent Childcare Management Solution June 6, 2025 Thank you for your amazing feedback! We're thrilled to hear that you’re finding Parent helpful and easy to use, and that it provides all the details you need without hassle. We truly appreciate your support and encouragement. We'll keep working hard to deliver the best experience possible! OK Ola K. Nursery Manager E-Learning Used the software for: 2+ years ### "Easy to use" August 4, 2021 5.0 Parent App is having the same importance to our usage for what's app and Facebook and their customer support is amazing interns of quick reply and the guilds they are having inside the app now is making our life easier. As much as our parents are satisfied we will keep always using the solution Pros Very user friendly and easy to use, almost same experience while using Facebook when we post pictures and videos. The best part about it is our parents who became more interactive liking the pictures and tagging their children and having more valuable conversation with them in our virtual parental meetings via zoom. Thanks Parent App for making our daily operations easier. Cons Will be great if they enabled the option of online payments directly from the app. Alternatives considered [Lillio](https://www.capterra.com/p/134048/HiMama-Preschool-Child-Care-App/) Reason for choosing Parent Was harder with onboarding, implementation and required specific devises on the other side parent took only 3 days to go live Review Source Response from Parent Childcare Management Solution November 25, 2021 Hi Ola! Our sincerest apologies for the late reply. We can't thank you enough for your kind feedback, and it truly is comments like yours that keep us going and motivate us to aim even higher! Our product team is looking into the option of integrating an online payment option inside the app, and we really do hope that this is something we can offer soon. It's our pleasure to have you on board with us, and we look forward to a long and successful partnership together where we can continue to help you cover all your daily operations. Best regards, Parent Support Team Logan H. Director Child Day Care Services Used the software for: Less than 6 months ### "Has some good features" August 2, 2025 3.0 Pros It has a lot of options for reporting and data management. It is easy to keep in communication with families Cons Some of the data management is unnecessary and honestly can be downright overwhelming to new users/teachers. Review Source Response from Parent Childcare Management Solution August 5, 2025 Thank you for your feedback. We’re glad to hear the reporting tools and communication features are serving you well. We understand that some data management sections may feel overwhelming, especially at first. Since different centers use different features based on their workflows, some areas may seem more complex than others. Please don’t hesitate to reach out to your Customer Success Manager for a detailed walkthrough or clarification on any features. Ee're always happy to support you. RG Rana G. Manager Education Management Used the software for: Less than 6 months ### "A software that will impress you!" March 19, 2023 5.0 Very satisfied. Value for money. Pros All the features of Parent are very functional for Nursery managers. They save up a lot of time. The training Parent provide at the beginning is very helpful in guiding admin and teaching staff in using this app properly. The support team are very responsive . They always make sure to clarify any issue and follow up to keep their customers supported and satisfied. Cons I would've loved if we could link observations to program planning as part of a complete planning cycle. Alternatives considered [Lillio](https://www.capterra.com/p/134048/HiMama-Preschool-Child-Care-App/) Reason for choosing Parent I found it more easy to access and navigate with more options. Customer service staff are friendly and helpful. No time difference issues as they have a location in Dubai. Review Source Response from Parent Childcare Management Solution March 21, 2023 Hi Rana, hope you are having a good day. Thank you so much for your feedback, it's highly appreciated. glad that you are satisfied with our service and for sure will be raising your recommendation regarding program planning to the product team. RR Rosemarie R. Classroom Assistant Education Management Used the software for: 1-2 years ### "Time to shine 😊" May 27, 2025 5.0 My experience with this app has been interesting. The app regularly updates with new features. Pros It's the app that can easy to use. Parent can receive real time updates on Thier child's, like meal and nap. Cons Everything is good about this app and I didn't see any problems while using it. Easy to use. Review Source Response from Parent Childcare Management Solution May 28, 2025 Thank you for your kind words and feedback. We're thrilled to hear about your positive experience with Parent. We’re continuously working to improve and bring even more value to our users. We truly appreciate your support! DMC Dorothy May C. Teacher Assistant Child Day Care Services Used the software for: 2+ years ### "Updating the parents" May 27, 2025 5.0 Pros updating the parents while the kids are in the nursery . It is a good thing that there is this kindof apps like this that can really help the parents to know the routine or activities of their child Cons the service provider is not good. There are days that we cannot log the activities of the kids because the apps is not working. Review Source Response from Parent Childcare Management Solution June 2, 2025 Thank you for your feedback. We’re glad to hear that you find value in being updated about child’s routine and activities through the app. We’re sorry to hear about the service disruptions you've experienced. Please know that our technical team is working continuously to improve reliability and ensure a smoother experience for all users. MA Marah A. Nursery principal Child Day Care Services Used the software for: 2+ years ### "Helpful and easy to use and Kees parents updated daily" May 1, 2025 5.0 Overall, it’s a helpful app for staying connected with the nursery. It makes communication easy and keeps us updated with photos and daily reports. Pros The daily reports and photos help tostay involved in the children’s day Cons Sometimes the app is slow to load or refresh Notifications don’t always appear Review Source Response from Parent Childcare Management Solution May 26, 2025 Thank you for taking the time to share your experience. We're pleased to hear that the daily reports and photos help staying involved in the child's day and connected with the nursery. We appreciate your feedback regarding the app performance and notifications. Our team is actively working on ongoing improvements to ensure a smoother and more reliable experience for all users. Insights like yours are incredibly valuable in helping us prioritize these enhancements. FR Fatima R. Manager Education Management Used the software for: 1-2 years ### "The best parent application " May 23, 2025 5.0 Pros Easy to use, cover all the area needed for manager, for teachers and for parents as well. we can extract data and information for marketing and accounting purposes. Cons Messages from parent team don't disappear until we open them even sometimes, we are in harry to finish specific task Review Source Response from Parent Childcare Management Solution May 26, 2025 Thank you for your valuable review and for highlighting the strengths of Parent. We're delighted to hear that the platform meets the needs your operation, and that the data extraction features are supporting your marketing and accounting efforts. We also appreciate you pointing out your experience with the messages. Our team is always exploring ways to enhance the user experience, and your input is invaluable in guiding those improvements. HO HERME O. Teacher Assistant Education Management Used the software for: 1-2 years ### "Daily Journal" May 27, 2025 5.0 Parent App is one of the best daily reporting with our childrens' activities inside the classroom.I am happy using this app Pros Parent App has many options and easy to update our daily routines.It really helps on us educators for our kids daily report Cons Parent sometimes delays report.But so far since I use this app,it never bother my daily activities or reporting Review Source Response from Parent Childcare Management Solution June 2, 2025 Thank you for your thoughtful feedback. We're glad to hear that Parent App has been a helpful tool for managing daily routines. We appreciate your note about occasional delays and will continue working to improve speed and performance. It’s great to know the app has supported your workflow without disruption. RC Ruth C. Principal Child Day Care Services Used the software for: 2+ years ### "Perfection " May 1, 2025 5.0 Great, very happy with how all information can be consolidated in 1 place Pros Makes everything easier and more organized within the nursery and between staff and parents Cons Nothing, we are all very happy with parent and makes transparency reachable Review Source Response from Parent Childcare Management Solution May 26, 2025 Thank you for your wonderful feedback. We're delighted to hear that Parent has helped streamline organization and communication within your nursery. We’re glad to be contributing positively to your daily workflow. PL Poppy L. Head of Early Years Education Management Used the software for: 2+ years ### "Would highly recommend Parent App" June 15, 2023 5.0 We as a team are all extremely satisfied with Parent App. For me the biggest plus is the support from the Parent App team. They will always respond to any queries that we have and action immediately. I have used a range of apps for Early Years and Parent App is by far the most user friendly and effective. Our parents have also commented the same. Pros It's simplicity and ease of use not only for our Early Years Educators but for our parents too. The navigation for the app is very straight forward and this is very much needed when creating ongoing daily observations, daily updates and newsfeeds. Cons No, they have covered all areas within the app. Review Source Response from Parent Childcare Management Solution November 11, 2024 Dear Poppy, hope you are having a good day. Thank you so much for your feedback, it's highly appreciated. Glad we are meeting your expectations and hope we always do. HMHH Heba Medhat Hassan H. Administrative clerk Education Management Used the software for: 6-12 months ### "Parent App is useful and easy" August 24, 2023 4.0 A lot of parents are understanding , some parents want to be updated to their children activities and daily routine. Pros Organized and more inclusive and easy to contact with each others Cons Some time when the payer name same with another it makes some trouble Reason for choosing Parent We choose Parents cause it’s more convenient for us to use. Review Source Response from Parent Childcare Management Solution November 11, 2024 Dear Heba, hope you are having a good day. Thank you so much for your feedback, it's highly appreciated. Glad we are meeting your expectations and hope we always do. FG Foram G. Owner Education Management Used the software for: 2+ years ### "Complexity Simplified " May 17, 2023 5.0 Pros Overall, the app supports educators and parents. My favorite is the Parent Messaging system. Parents get to communicate with their child’s teacher without any complicated procedure. Cons Nothing as such. Parent app provides support and keep developing which helps educators and families. The development leads to updates and gives more opportunities to connect and communicate with families. Review Source Response from Parent Childcare Management Solution June 13, 2023 Dear Foram, hope you are having a good day. Thank you so much for your feedback, it's highly appreciated. Glad we are meeting your expectations and hope we always do. SD Sara D. Education Education Management Used the software for: 1-2 years ### "parent relationship with teachers" August 11, 2023 5.0 Pros easy, sufficient and fats application where it connects parents to teachers to know about their children directly Cons sometimes when we do not know how to do something but we contact he parent team and they always support us Review Source Response from Parent Childcare Management Solution November 11, 2024 Dear Sara, hope you are having a good day. Thank you so much for your feedback, it's highly appreciated. Glad we are meeting your expectations and hope we always do. AH Aneela H. Teacher Education Management Used the software for: 2+ years ### " Thank you to \[sensitive content hidden\]" May 24, 2023 5.0 Pros very friendly to use this application as we can chat with our parents too Cons no voice msg option is there which is quite easy to do while passing the msg Review Source Response from Parent Childcare Management Solution June 13, 2023 Dear Aneela, hope you are having a good day. Thank you so much for your feedback, it's highly appreciated. Glad we are meeting your expectations and hope we always do. TJD Theolene Jamil D. Admin Education Management Used the software for: 1-2 years ### "Parent App Experience" January 12, 2023 4.0 Aside from the cons, Parent App is highly recommended for Parent Engagement. Pros I like how convenient is the app. As an admin, it is easier for us to track the information/data needed from every class. Cons Perhaps, the Parent App team can check the inbox section. I hope group messages can have the option to remove/add members once created. Unfortunately, we need to create another one in case a parent wishes to be added in the group or be moved to another group. Also, I hope the team can also consider the deletion of messages. I noticed that the messages sent for more than 7 minutes cannot be deleted anymore. Please give us the flexibility. Review Source Response from Parent Childcare Management Solution January 19, 2023 Dear Theolene, thank you so much for your feedback, it's highly appreciated. adding or removing users from the message conversation will be available soon. SF Susanne F. MD Education Management Used the software for: 1-2 years ### "Easy to use with super support" November 4, 2019 4.0 Our internal communication with parents and from managment to emloyees have been inproved and mad a lot easyer and faster. Pros It is simple to use and logic. Our employees and parents are using it almost daily and are very pleased with this new way of comuniacting. I get very fast support. New features are being developed, which I as MD expect to use more than the day to day use. It is a closed system which helps us deal with GPDR-issues. It is great that the users manage their own data. Cons It is still beeing developed and minor defects have to be sorted out. Our internet connections are not fully sufficient on all adresses which limits the use og the system. We hoped to make use of the document facility moer, but editing is not easy enough. Review Source Response from Parent Childcare Management Solution November 24, 2019 Hi Susanne, Our team here at Parent is thrilled to hear such good feedback. We are very thrilled that you find the application easy to use and that parents and staff members are using it on a daily basis. It is our main goal here at Parent to constantly add new features to streamline your daily operations. It is also our core belief that data security is essential which is why we use Amazon servers that have the highest security standards. We are sorry to hear that you are experiencing some issues with the application and we are constantly working to make sure that you don't face any issues. We have introduced extra layers of testing to assure that there are no issues with any of the released features. sS saniya S. teacher Education Management Used the software for: 2+ years ### "review" June 12, 2023 4.0 Good Pros Great features and great support team.. Have to say about the support team replies very quick and always finds out a solution Cons There is no such cons that i found or any least feature i felt that could have been better Review Source Response from Parent Childcare Management Solution November 11, 2024 Dear saniya, hope you are having a good day. Thank you so much for your feedback, it's highly appreciated. Glad we are meeting your expectations and hope we always do. CS Cecilie S. Pædagogisk assistent/Kindergarten teacher Museums and Institutions Used the software for: 6-12 months ### "Great daily overview" June 26, 2023 5.0 Great. It's easy to use and has a lot of possibilities and the opportunity to costumize. Pros It's easy to use and pretty intuitive. It gives a good overview of who's arrived, who's sick or on vacation. It's easy to communicate with colleages and parents. Cons Parents has a lot of options and it takes a bit of time to get into them and use it proberly. But the support team team helped with a quick introduction and is always ready to help when needed. Review Source Response from Parent Childcare Management Solution November 11, 2024 Dear Cecilie, hope you are having a good day. Thank you so much for your feedback, it's highly appreciated. Glad we are meeting your expectations and hope we always do. DN Divya N. Nursery principal Primary/Secondary Education Used the software for: 6-12 months ### "Delma nursery’s review " March 15, 2023 4.0 It’s made our lives easier and we are satisfied with the overall functioning of the app Pros All the features on the app are focused on early years education and is super easy to use Cons Would definitely ask to add language options like Arabic to app for our local users Review Source Response from Parent Childcare Management Solution March 16, 2023 Dear Divya, Hope you are having a good day. Thank you so much for your feedback, it's highly appreciated. I just wanted to let you know that parent app is available in 14 different languages including Arabic, any user can simply access his account settings by clicking on his profile picture at the top right corner, then from the languages tab can pick the language they want. JR Jasmin R. Head of Quality Assurance & Standards Education Management Used the software for: Less than 6 months ### "Great app which is not stopping to grow" March 22, 2022 5.0 Parent is a great communication tool for nurseries and parents. It is making the process of sharing information with families so much easier and faster. Pros There are a lot of great features on the app. The daily reports, event planning, the calendar, etc. The more I work with it the more hidden treasures I find. One just really needs the training to understand all the features and be able to use them. Cons Anything I suggested to improve or change, as it would fit better our needs or make the app in general easier to use, has been taken on by the team. We have never been disappointed by the team. Review Source Response from Parent Childcare Management Solution March 23, 2022 Dear Jasmin, Thank you for taking the time to leave us such a great compliment. We appreciate you recommending Parent in your comment. All the best, Parent Team HA Hadeel A. Teacher Education Management Used the software for: Less than 6 months ### "Good review " May 8, 2023 5.0 Pros It’s easy to use , so useful for me as a teacher and good way to communicate with parents Cons There’s a lot of changes all the time this is good thing but sometimes it’s difficult when all the time there’s new additions Review Source Response from Parent Childcare Management Solution June 13, 2023 Dear Hadeel, hope you are having a good day. Thank you so much for your feedback, it's highly appreciated. Definitely we will take your feedback into consideration and will work on improving the overall app usage and features. cmR coleen maegee R. DEPUTY MANAGER Education Management Used the software for: 6-12 months ### "convenient application for parents" April 19, 2023 4.0 They can access everything using app like for example they can see their child activities everyday and now they can access easily the payment method. Pros its accessible for admin and for the parents to use this app especially its newly improved Cons as of now since, i tried it again. none as of now Review Source Response from Parent Childcare Management Solution June 13, 2023 Dear Coleen, hope you are having a good day. Thank you so much for your feedback, it's highly appreciated. Glad we are meeting your expectations and hope we always do. NS Nirmeen S. Teacher E-Learning Used the software for: 1-2 years ### "Good app" May 8, 2023 5.0 Pros How can we keep in touch easily with parents Cons Nothing I like less in this app........... Review Source Response from Parent Childcare Management Solution June 13, 2023 Dear Nirmeen, hope you are having a good day. Thank you so much for your feedback, it's highly appreciated. Glad we are meeting your expectations and hope we always do. MD Mohamad D. General Manager Education Management Used the software for: Less than 6 months ### "Parent App review" December 4, 2019 4.0 We use parent to communicate with our clients and our staff. Parent helps us write observations of our students and share daily updates with their parents. Parent also serves as our check in tool for both students and staff and allows us to track attendance throughout the academic year. Pros This software is excellent and provides a well rounded management tool for nurseries. It covers the educational needs of teachers and also the business side for managers. Cons have been facing some glitches since signing up with Parent, but the customer service team has been very helpful and responsive. Reason for choosing Parent Parent is more geared towards nurseries Switched from [Tapestry](https://www.capterra.com/p/184196/Tapestry/) more tools that we can use as management. Review Source Response from Parent Childcare Management Solution December 10, 2019 Hello Mohamad, Thanks for leaving us such a wonderful review. We are thrilled that you had this positive experience. Customer satisfaction is always one of our top priorities. So thanks for your kind words and we look forward to continuing to provide you with an all-in-one child care management application. We are sorry to hear that you are experiencing some issues with the application and we are constantly working to make sure that you don't face any issues. We have introduced extra layers of testing to assure that there are no issues with any of the released features. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.