# Parent Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Parent the right Daycare solution for you? Explore 102 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/179039/Parent/reviews --- Parent 4.6 (102) [View alternatives](https://www.capterra.com/p/179039/Parent/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Parent Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews GB Gemma B PA to the managerEducation Management, 51 - 200 employeesUsed the software for: 1-2 years. “The app provides real-time notifications, photo and video sharing, and detailed daily reports, ensuring you never miss a moment.“ July 17, 2024 DC Dorothy May C Teacher AssistantChild Day Care Services, 11 - 50 employeesUsed the software for: More than 2 years. “There are days that we cannot log the activities of the kids because the apps is not working.“ May 27, 2025 MB Mila B DeputyEducation Management, 11 - 50 employeesUsed the software for: 1-2 years. “It gives an over all view of anything that you need without any hastle..Every single detail is updated and displayed.“ May 22, 2025 Logan H DirectorChild Day Care Services, 11 - 50 employeesUsed the software for: Less than 6 months. “Some of the data management is unnecessary and honestly can be downright overwhelming to new users/teachers.“ August 2, 2025 DC Dorothy May C Teacher AssistantChild Day Care Services, 11 - 50 employeesUsed the software for: More than 2 years. “It is a good thing that there is this kindof apps like this that can really help the parents to know the routine or activities of their child“ May 27, 2025 GB Gemma B PA to the managerEducation Management, 51 - 200 employeesUsed the software for: 1-2 years. “Some technical issues like bugs, crashes.“ July 17, 2024 MA Marah A Nursery principalChild Day Care Services, 51 - 200 employeesUsed the software for: More than 2 years. “It makes communication easy and keeps us updated with photos and daily reports.“ May 1, 2025 HR Honey R RECE site LeadEducation Management, 501 - 1,000 employeesUsed the software for: Less than 6 months. “Scheduling children for sporatic days and invoicing was very difficult.“ March 21, 2024 ## Showing most helpful reviews Showing 1-25 of 102 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MB Mila B. Deputy Education Management Used the software for: 1-2 years ### "Its indeed AMAZING!" May 22, 2025 5.0 Its an amazing app that helps every individual in every way possible.I may say Good job to the team..! Pros It gives an over all view of anything that you need without any hastle..Every single detail is updated and displayed. Cons Most of the features are helpful so I guess none..it doesn't reflect any negative thing or unhelpful one. Review Source Response from Parent Childcare Management Solution June 6, 2025 Thank you for your amazing feedback! We're thrilled to hear that you’re finding Parent helpful and easy to use, and that it provides all the details you need without hassle. We truly appreciate your support and encouragement. We'll keep working hard to deliver the best experience possible! RR Rosemarie R. Classroom Assistant Education Management Used the software for: 1-2 years ### "Time to shine 😊" May 27, 2025 5.0 My experience with this app has been interesting. The app regularly updates with new features. Pros It's the app that can easy to use. Parent can receive real time updates on Thier child's, like meal and nap. Cons Everything is good about this app and I didn't see any problems while using it. Easy to use. Review Source Response from Parent Childcare Management Solution May 28, 2025 Thank you for your kind words and feedback. We're thrilled to hear about your positive experience with Parent. We’re continuously working to improve and bring even more value to our users. We truly appreciate your support! Logan H. Director Child Day Care Services Used the software for: Less than 6 months ### "Has some good features" August 2, 2025 3.0 Pros It has a lot of options for reporting and data management. It is easy to keep in communication with families Cons Some of the data management is unnecessary and honestly can be downright overwhelming to new users/teachers. Review Source Response from Parent Childcare Management Solution August 5, 2025 Thank you for your feedback. We’re glad to hear the reporting tools and communication features are serving you well. We understand that some data management sections may feel overwhelming, especially at first. Since different centers use different features based on their workflows, some areas may seem more complex than others. Please don’t hesitate to reach out to your Customer Success Manager for a detailed walkthrough or clarification on any features. Ee're always happy to support you. DMC Dorothy May C. Teacher Assistant Child Day Care Services Used the software for: 2+ years ### "Updating the parents" May 27, 2025 5.0 Pros updating the parents while the kids are in the nursery . It is a good thing that there is this kindof apps like this that can really help the parents to know the routine or activities of their child Cons the service provider is not good. There are days that we cannot log the activities of the kids because the apps is not working. Review Source Response from Parent Childcare Management Solution June 2, 2025 Thank you for your feedback. We’re glad to hear that you find value in being updated about child’s routine and activities through the app. We’re sorry to hear about the service disruptions you've experienced. Please know that our technical team is working continuously to improve reliability and ensure a smoother experience for all users. MA Marah A. Nursery principal Child Day Care Services Used the software for: 2+ years ### "Helpful and easy to use and Kees parents updated daily" May 1, 2025 5.0 Overall, it’s a helpful app for staying connected with the nursery. It makes communication easy and keeps us updated with photos and daily reports. Pros The daily reports and photos help tostay involved in the children’s day Cons Sometimes the app is slow to load or refresh Notifications don’t always appear Review Source Response from Parent Childcare Management Solution May 26, 2025 Thank you for taking the time to share your experience. We're pleased to hear that the daily reports and photos help staying involved in the child's day and connected with the nursery. We appreciate your feedback regarding the app performance and notifications. Our team is actively working on ongoing improvements to ensure a smoother and more reliable experience for all users. Insights like yours are incredibly valuable in helping us prioritize these enhancements. FR Fatima R. Manager Education Management Used the software for: 1-2 years ### "The best parent application " May 23, 2025 5.0 Pros Easy to use, cover all the area needed for manager, for teachers and for parents as well. we can extract data and information for marketing and accounting purposes. Cons Messages from parent team don't disappear until we open them even sometimes, we are in harry to finish specific task Review Source Response from Parent Childcare Management Solution May 26, 2025 Thank you for your valuable review and for highlighting the strengths of Parent. We're delighted to hear that the platform meets the needs your operation, and that the data extraction features are supporting your marketing and accounting efforts. We also appreciate you pointing out your experience with the messages. Our team is always exploring ways to enhance the user experience, and your input is invaluable in guiding those improvements. HO HERME O. Teacher Assistant Education Management Used the software for: 1-2 years ### "Daily Journal" May 27, 2025 5.0 Parent App is one of the best daily reporting with our childrens' activities inside the classroom.I am happy using this app Pros Parent App has many options and easy to update our daily routines.It really helps on us educators for our kids daily report Cons Parent sometimes delays report.But so far since I use this app,it never bother my daily activities or reporting Review Source Response from Parent Childcare Management Solution June 2, 2025 Thank you for your thoughtful feedback. We're glad to hear that Parent App has been a helpful tool for managing daily routines. We appreciate your note about occasional delays and will continue working to improve speed and performance. It’s great to know the app has supported your workflow without disruption. RC Ruth C. Principal Child Day Care Services Used the software for: 2+ years ### "Perfection " May 1, 2025 5.0 Great, very happy with how all information can be consolidated in 1 place Pros Makes everything easier and more organized within the nursery and between staff and parents Cons Nothing, we are all very happy with parent and makes transparency reachable Review Source Response from Parent Childcare Management Solution May 26, 2025 Thank you for your wonderful feedback. We're delighted to hear that Parent has helped streamline organization and communication within your nursery. We’re glad to be contributing positively to your daily workflow. LV Linda V. Teacher Education Management Used the software for: 1-2 years ### "My experience " February 7, 2025 5.0 They are kind, some of them are concern bout their kids behaviour Pros They are kind, some of them want tonknow details about their children performance at school Cons Some of them don't don't do follow up of their kids altitudes at home or attain meetings to know about their children performance at school Review Source Response from Parent Childcare Management Solution May 26, 2025 Thank you for sharing your experience and insights. We’re glad to hear that many are kind and engaged. We also appreciate your perspective on the importance of continued communication and follow-up. Thank you for your feedback and for being part of Parent. RY Roselie Y. Accountant Education Management Used the software for: 6-12 months ### "My Experience Using the Parent App" May 21, 2025 5.0 Overall, my experience with Parent has been very positive. The app made communication between parents and the school much easier and more transparent. Pros I liked how easy it was to stay updated with my child's daily activities and progress. I especially like the photo and video sharing feature. Cons The app sometimes lagged or took a while to load updates, especially when opening media files like photos or videos. Review Source Response from Parent Childcare Management Solution May 26, 2025 Thank you for sharing your experience and for your positive feedback. We're glad to have facilitated your operation between the parents and the school. We also appreciate your with the loading media to our attention. Our technical team is continuously working to optimize performance, and feedback like yours is essential in helping us improve. DQ Dana Q. Head Teacher Education Management Used the software for: 2+ years ### "An All-In-One APP!" August 23, 2021 5.0 Pros Adapting to an online and digital portal in any domain will always have its hiccups, but honestly our transition and 3+ experience with the parent app has been nothing short of phenomenal due to their customer service team. We have always received around the clock support, exceptional customer service and have felt like our every need or concern was acknowledged or met! Cons The far-few and in-between times that the app has been slow, we have honestly had our frustrations. However the customer service team had always emailed us to stay in touch during these times, and tried to supply us with trouble shooting and this is more than what we could have asked for from them! Alternatives considered [Arbiter Registration](https://www.capterra.com/p/145319/FamilyID/) Review Source Response from Parent Childcare Management Solution November 25, 2021 Hello Dana, and thank you for your incredible feedback! We are thrilled to hear that you are enjoying Parent, and that you are getting all the support and help that you need from our dedicated Support Team. It is our top priority to support you and your institute from A to Z so that you can spend time on what matters - the children. Thank you for being part of our Parent family. Best regards, Parent Support Team DA Desara A. Parent Relation Officer Education Management Used the software for: 6-12 months ### "Great application to use in our setting." August 16, 2023 5.0 We are very happy with the Parent app, We appreciate the costumer support as well. Our teachers have been helped online and on site if there was any support needed. Us as the administrators of the nursery have created very good relationship with the team, especially \[sensitive content hidden\] which he is so always available to support us in person and online with any of our queries. Pros It is a very powerful app when it comes to communicating with our parents in our nursery. It has all the details for our teachers to keep our parents informed about their children's day. Also our parents love the app as they get to have live updates about their child's day in the nursery. Cons There is nothing specific that I would say we don't like. I know that the team is working to enhance the experience of the app and add more features to make the use holistic and easy. Review Source Response from Parent Childcare Management Solution November 11, 2024 Dear Desara, hope you are having a good day. Thank you so much for your feedback, it's highly appreciated. Glad we are meeting your expectations and hope we always do. KP Kamini P. Brannc Manager Education Management Used the software for: 1-2 years ### "Excellent " March 20, 2023 5.0 Amazing experience.\[sensitive content hidden\] was really supportive in teaching and helping us in understanding the process of using different features.It was a very informative training by \[sensitive content hidden\] which encouraged us to use all the features on Parnet app easily Pros Parent notifications, alert about events, invoicing Cons All features are good.With regards to posting pics if we can post more than 40/at a time will be helpful Reason for choosing Parent It's management decision as we have a centraliaed system Review Source Response from Parent Childcare Management Solution March 22, 2023 Thanks for the awesome feedback, Kamini ���� We work hard to meet expectations and we're happy to hear we hit the mark for you ���� RR Ritzel R. Nursery pre school teacher Education Management Used the software for: 1-2 years ### "Parent app. It helps a lot for us as early year teachers and for the parents as well." May 23, 2023 5.0 All are good. Especially \[sensitive content hidden\] . Very friendly and immediately answered the concerns things from the app Pros All features are amazing. All the children's learning journal and the documentary was there. The areas of learning. And the learning activities, you can apply them. Cons All features are amazing. Educational also. It helps a lot, as an early year's teacher.? It's perfect! Review Source Response from Parent Childcare Management Solution November 11, 2024 Dear Ritzel, hope you are having a good day. Thank you so much for your feedback, it's highly appreciated. Glad we are meeting your expectations and hope we always do. SD Sara D. Education Education Management Used the software for: 1-2 years ### "parent relationship with teachers" August 11, 2023 5.0 Pros easy, sufficient and fats application where it connects parents to teachers to know about their children directly Cons sometimes when we do not know how to do something but we contact he parent team and they always support us Review Source Response from Parent Childcare Management Solution November 11, 2024 Dear Sara, hope you are having a good day. Thank you so much for your feedback, it's highly appreciated. Glad we are meeting your expectations and hope we always do. SJ Shweta J. Teacher Education Management Used the software for: 1-2 years ### "Wonderful experience " August 11, 2023 5.0 Pros Tracking and updates system is great for the parents to understand about their child. Cons It takes time to load. Only 40 pic upload is allowed. It will be helpful if we increase the upload number. Review Source Response from Parent Childcare Management Solution November 11, 2024 Dear Shweta, hope you are having a good day. Thank you so much for your feedback, it's highly appreciated. Glad we are meeting your expectations and hope we always do. TB Trine B. Manager Education Management Used the software for: 1-2 years ### "Making everything much easier for us in the nursery " June 26, 2023 5.0 My overall experience with Parent is that we are 100 % satisfied. We are using a lot of features and using it everyday. Pros We found Parent very good, because it has a lot of features that can help us in our daily work. We are saving time with paperwork and also the feedback from the parents is great about Parent. Cons Let me think, I can really not remember anything. We find everything good Review Source Response from Parent Childcare Management Solution November 11, 2024 Dear Trine, hope you are having a good day. Thank you so much for your feedback, it's highly appreciated. Glad we are meeting your expectations and hope we always do. RA Racha A. Manager Education Management Used the software for: 1-2 years ### "Great app" June 12, 2023 5.0 Pros Very easy to use and efficient. Parent team is very helpful Cons Nothing I didn’t like so far. They can work on few updates Alternatives considered [Educore](https://www.capterra.com/p/238591/Educore/) Reason for choosing Parent Pricing Easy to use Review Source Response from Parent Childcare Management Solution June 16, 2023 Dear Racha, hope you are having a good day. Thank you so much for your feedback, it's highly appreciated. Glad we are meeting your expectations and hope we always do. SB Siham B. Office manager Education Management Used the software for: 1-2 years ### "Continue making our life easy" June 12, 2023 5.0 Pros Tags for children pictures to be on their gallery Cons I can not click on one teacher name and get her profile with her only posts Review Source Response from Parent Childcare Management Solution June 16, 2023 Dear Siham, hope you are having a good day. Thank you so much for your feedback, it's highly appreciated. Definitely we will take your feedback into consideration and I'm happy to inform you that the product team is already working on adding a filter option to the newsfeed which should be available in the next app enhancement cycle update. PM Pia M. Manager Education Management Used the software for: 1-2 years ### "Very happy and satisfied " June 26, 2023 5.0 We are very happy and satisfied, both staff and parents are using it daily without any issues. It makes the thing easier and faster for us. Pros I liked that everything is so easy. The set up, the training, the daily use and the great Parent team that you can always contact. Cons Nothing, I like everything about Parent Review Source Response from Parent Childcare Management Solution November 11, 2024 Dear Pia, hope you are having a good day. Thank you so much for your feedback, it's highly appreciated. Glad we are meeting your expectations and hope we always do. JR Jasmin R. Head of Quality Assurance & Standards Education Management Used the software for: Less than 6 months ### "Great app which is not stopping to grow" March 22, 2022 5.0 Parent is a great communication tool for nurseries and parents. It is making the process of sharing information with families so much easier and faster. Pros There are a lot of great features on the app. The daily reports, event planning, the calendar, etc. The more I work with it the more hidden treasures I find. One just really needs the training to understand all the features and be able to use them. Cons Anything I suggested to improve or change, as it would fit better our needs or make the app in general easier to use, has been taken on by the team. We have never been disappointed by the team. Review Source Response from Parent Childcare Management Solution March 23, 2022 Dear Jasmin, Thank you for taking the time to leave us such a great compliment. We appreciate you recommending Parent in your comment. All the best, Parent Team HA Hadeel A. Teacher Education Management Used the software for: Less than 6 months ### "Good review " May 8, 2023 5.0 Pros It’s easy to use , so useful for me as a teacher and good way to communicate with parents Cons There’s a lot of changes all the time this is good thing but sometimes it’s difficult when all the time there’s new additions Review Source Response from Parent Childcare Management Solution June 13, 2023 Dear Hadeel, hope you are having a good day. Thank you so much for your feedback, it's highly appreciated. Definitely we will take your feedback into consideration and will work on improving the overall app usage and features. cmR coleen maegee R. DEPUTY MANAGER Education Management Used the software for: 6-12 months ### "convenient application for parents" April 19, 2023 4.0 They can access everything using app like for example they can see their child activities everyday and now they can access easily the payment method. Pros its accessible for admin and for the parents to use this app especially its newly improved Cons as of now since, i tried it again. none as of now Review Source Response from Parent Childcare Management Solution June 13, 2023 Dear Coleen, hope you are having a good day. Thank you so much for your feedback, it's highly appreciated. Glad we are meeting your expectations and hope we always do. NS Nirmeen S. Teacher E-Learning Used the software for: 1-2 years ### "Good app" May 8, 2023 5.0 Pros How can we keep in touch easily with parents Cons Nothing I like less in this app........... Review Source Response from Parent Childcare Management Solution June 13, 2023 Dear Nirmeen, hope you are having a good day. Thank you so much for your feedback, it's highly appreciated. Glad we are meeting your expectations and hope we always do. MD Mohamad D. General Manager Education Management Used the software for: Less than 6 months ### "Parent App review" December 4, 2019 4.0 We use parent to communicate with our clients and our staff. Parent helps us write observations of our students and share daily updates with their parents. Parent also serves as our check in tool for both students and staff and allows us to track attendance throughout the academic year. Pros This software is excellent and provides a well rounded management tool for nurseries. It covers the educational needs of teachers and also the business side for managers. Cons have been facing some glitches since signing up with Parent, but the customer service team has been very helpful and responsive. Reason for choosing Parent Parent is more geared towards nurseries Switched from [Tapestry](https://www.capterra.com/p/184196/Tapestry/) more tools that we can use as management. Review Source Response from Parent Childcare Management Solution December 10, 2019 Hello Mohamad, Thanks for leaving us such a wonderful review. We are thrilled that you had this positive experience. Customer satisfaction is always one of our top priorities. So thanks for your kind words and we look forward to continuing to provide you with an all-in-one child care management application. We are sorry to hear that you are experiencing some issues with the application and we are constantly working to make sure that you don't face any issues. 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