Who Uses This Software?

From start ups to large companies, customers trust Giva with their change management needs.


Average Ratings

1 Review

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month
    See pricing details
  • Pricing Details
    $29/month Team $39/month Business $69/month Professional
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Giva
  • www.givainc.com
  • Founded 1999
  • United States

About eChangeManager

Standalone ITIL Change Management that is cloud based. Get up-and-running fast with Giva's out-of-the-box defaults to meet your organizational, regulatory and HIPAA compliance requirements. Dashboards, notifications and alerts keep everyone informed, enabling peer reviews and collaboration on new releases. Easily define ITIL processes to speed up approvals and manage the documentation. Gain visibility into code and configuration changes with Giva's central system of record for all IT changes.


eChangeManager Features

  • Approval Workflow
  • Audit Trail
  • Change Calendar
  • Change Planning
  • Compliance Management
  • Prioritization
  • Release Management
  • Task Management
  • Training Management

eChangeManager Reviews Recently Reviewed!


Awesome Change Management App & Excellent Calendar. Always adding new features.

Apr 04, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: We run a 24 x 7 IT organization of a large public hospital. We've been using Giva since 2015 and we all love it. Overall, it's an excellent HIPAA compliant product and we especially like the Change Calendar. Previous to Giva we used a lot of excel spreadsheets. All of the members of the CAB would come to our weekly meeting with their proposed changes which often conflicted with each other. With the Giva Change Calendar we can more quickly and efficiently plan changes. Our entire organization has visibility to what the different departments are doing from the proposal to implementation phase. Giva is ITIL compliant, but very flexible so we can adjust it to our specific requirements. We don't have to use all the ITIL fields. Our Service Desk team also uses the Change Calendar to assess if a problem can be linked to a change related failure.

Cons: There are No negatives that I can think of.

Overall: The Change Calendar improved our productivity by about 60%. We can also link hardware and software assets and service requests to Requests for Change and that helps track important issues for reporting. The approval work flow helps us make sure all RFCs are properly documented and approved. The reporting and dashboards are very flexible and easy for anybody to use in our organization.