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OERCA

OERCA

4.5 (19)
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Review

"Amazing experience"

5.0

amna M. - WriterDecember 9, 2020

STARTING PRICE

$92

per month
per feature

Free Trial
Not Available

EASE OF USE

4.1/5

Based on Capterra user reviews

What is OERCA?

The Animal Welfare App by OERCA is a sophisticated web-based electronic record management & communications system for zoological institutions, wildlife management, research centers, rescue centers and field operations. No IT required or infrastructure required. Includes companion smartphone Progressive Web App for both Animal and Dive Management. Existing system is comprehensive and easily configurable or can be customized to specification. Extreme low cost of entry.

Do you work for OERCA?Manage this profile page

OERCA Integrations

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OERCA Reviews

Showing 5 of 19 reviews
Overall
4.5
Ease of Use
4.1
Customer Service
4.7

Pros

  • OERCA One Earth helps you keep everything you in a convenient, organized, safe secure place. Excellent support for the Non tech savvy such as myself might have if a question arise.

  • It's wonderfully organized and extremely user-friendly, which helps someone like me who sometimes has trouble learning new programs.

  • This is a wonderful piece of software for anyone who works in animal care.

  • I like the water quality report that allows for easy tracking of trends. They seem to make updates to improve the software functionality.

Cons

  • Particularly a bot of hangup is the problem but it's not that much big.

  • This can be frustrating when I want to add records to the program and it doesn't have the space for it yet.

  • When I first started this job (in an aquarium), there was no centralized place where records were stored.

  • My only complaint is that I’ve downloaded the Oerca app and i have never been able to log on through my phone. It will forever say loading.

Most Helpful Reviews for OERCA

amna M. avatar
amna M.
Writer
Business Supplies and Equipment, 51-200 employees
Used the software for: I used a free trial
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 9, 2020

"Amazing experience"

Pros: The app is really easy to use and it's amazing. Very imperasive.

Cons: Particularly a bot of hangup is the problem but it's not that much big.

Celina D. avatar
Celina D.
Client Service Associate
Financial Services, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
3.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
April 12, 2019

"Animal Care Software"

Overall: It's a good software and I do like it for our facility. It's just a little complicated

Pros: I liked all of the options for accurate record keeping. You can record feed sessions, water changes, medical issues, basically anything you can think of. It's also great for keeping track of inventory. I liked the step by step tutorials that were offered when I first signed up, and the knowledge base is always helpful. Customer service is great, and I always receive a reply soon after I ask questions.

Cons: Overall, I think this software is complicated and not very easy to use. I constantly have to use the help email to ask questions and get clarification.

Vendor Response

By OERCA on April 16, 2019
Thank you for this review. We are constantly striving to make a very comprehensive application as intuitive as possible (not always an easy task). You may have noticed a trend toward consolidation of functions within all our newest features and rebuilds. We're excited about changes coming in 2019 that will hopefully gain us a star back in the ease of use category :) Our humble thanks for being a member of OERCA.
brian G.
director of animal care
Environmental Services, 11-50 employees
Used the software for: 6-12 months
Overall Rating
3.0
Ease of Use
3.0
Customer Service
4.0
Features
4.0
Likelihood to Recommend
6/10
Reviewer Source
Source: Capterra
September 28, 2018

"Very promising software, needs to address bugs"

Overall: Functional and helpful overall, a good work in progress. But lots of details need to be addressed.

Pros: Potential for tracking just about everything we would want to regarding the exhibits. I haven't had to use it, but my collegues have been happy with customer service.

Cons: Buggy. System will crash if it doesn't like something. Comments are not always easy to find from basecamp. App does not have the same functionality as web app. Somethings are not user intuitive and it is not always easy to just go back a screen.

Vendor Response

By OERCA on October 1, 2018
Thank you for taking the time to review OERCA. We take great care in understanding and incorporating end-user feedback and new ideas and are very appreciative of this type of feedback. We know constructive criticism is the lifeblood of a successful management system. We are constantly making changes to incorporate more centralized and intuitive functions and new technology when and where available. In 2018 we dedicated resources specifically to stability and are carrying that initiative into 2019 and beyond and hope you'll notice continual improvement.
Craig B. avatar
Craig B.
Operations Assistant
Non-Profit Organization Management, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 5, 2020

"A GEM of an APP!"

Overall: Its integration of animal care and training systems have changed the way we operate. OERCA One Earth is definitely worth using!

Pros: OERCA One Earth helps you keep everything you in a convenient, organized, safe secure place. Excellent support for the Non tech savvy such as myself might have if a question arise. Once ya learned it improves quality of life for sure! It makes communications a breeze, the higher powers can stay up to date and problems can be addressed quickly.

Cons: Its a GEM of a APP, but a little rough around the edges still Not 100% polished. Can be temperamental it doesnt like something.

Kelli R.
Marine Mammal Specialist
Veterinary, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 3, 2018

"Records no longer feel like a chore!"

Pros: You don't need people's opinion on a fact. Do bears exist? Yes. Is One Earth the best record-keeping software for animal care and welfare? Objectively yes! The user-friendly design, same-day customer service, and continual commitment to innovation makes this system the complete package! My favorite feature is the Express Session; I am able to input several individuals' records in mere minutes, and behavioral records no longer feel like a chore!

Cons: I work in an isolated location where I do not have access to internet or computers. A mobile app design which allows me to access individual diets (similar to the desktop Express Session layout) would be ideal!