# OERCA Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is OERCA the right Animal Shelter solution for you? Explore 18 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/179048/One-Earth/reviews --- OERCA 4.6 (18) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of OERCA Ease of use 4.1 Customer Service 4.7 ## Showing most helpful reviews Showing 1-18 of 18 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use amna M. Writer Business Supplies and Equipment Used the software for: I used a free trial ### "Amazing experience" December 9, 2020 5.0 Pros The app is really easy to use and it's amazing. Very imperasive. Cons Particularly a bot of hangup is the problem but it's not that much big. Review Source CD Celina D. Intern Environmental Services Used the software for: 6-12 months ### "Animal Care Software" April 12, 2019 5.0 It's a good software and I do like it for our facility. It's just a little complicated Pros I liked all of the options for accurate record keeping. You can record feed sessions, water changes, medical issues, basically anything you can think of. It's also great for keeping track of inventory. I liked the step by step tutorials that were offered when I first signed up, and the knowledge base is always helpful. Customer service is great, and I always receive a reply soon after I ask questions. Cons Overall, I think this software is complicated and not very easy to use. I constantly have to use the help email to ask questions and get clarification. Review Source Response from OERCA April 16, 2019 Thank you for this review. We are constantly striving to make a very comprehensive application as intuitive as possible (not always an easy task). You may have noticed a trend toward consolidation of functions within all our newest features and rebuilds. We're excited about changes coming in 2019 that will hopefully gain us a star back in the ease of use category :) Our humble thanks for being a member of OERCA. bG brian G. director of animal care Environmental Services Used the software for: 6-12 months ### "Very promising software, needs to address bugs" September 28, 2018 3.0 Functional and helpful overall, a good work in progress. But lots of details need to be addressed. Pros Potential for tracking just about everything we would want to regarding the exhibits. I haven't had to use it, but my collegues have been happy with customer service. Cons Buggy. System will crash if it doesn't like something. Comments are not always easy to find from basecamp. App does not have the same functionality as web app. Somethings are not user intuitive and it is not always easy to just go back a screen. Review Source Response from OERCA October 1, 2018 Thank you for taking the time to review OERCA. We take great care in understanding and incorporating end-user feedback and new ideas and are very appreciative of this type of feedback. We know constructive criticism is the lifeblood of a successful management system. We are constantly making changes to incorporate more centralized and intuitive functions and new technology when and where available. In 2018 we dedicated resources specifically to stability and are carrying that initiative into 2019 and beyond and hope you'll notice continual improvement. CB Craig B. Operations Assistant Non-Profit Organization Management Used the software for: 2+ years ### "A GEM of an APP!" December 5, 2020 5.0 Its integration of animal care and training systems have changed the way we operate. OERCA One Earth is definitely worth using! Pros OERCA One Earth helps you keep everything you in a convenient, organized, safe secure place. Excellent support for the Non tech savvy such as myself might have if a question arise. Once ya learned it improves quality of life for sure! It makes communications a breeze, the higher powers can stay up to date and problems can be addressed quickly. Cons Its a GEM of a APP, but a little rough around the edges still Not 100% polished. Can be temperamental it doesnt like something. Review Source KR Kelli R. Marine Mammal Specialist Veterinary Used the software for: 2+ years ### "Records no longer feel like a chore!" October 3, 2018 5.0 Pros You don't need people's opinion on a fact. Do bears exist? Yes. Is One Earth the best record-keeping software for animal care and welfare? Objectively yes! The user-friendly design, same-day customer service, and continual commitment to innovation makes this system the complete package! My favorite feature is the Express Session; I am able to input several individuals' records in mere minutes, and behavioral records no longer feel like a chore! Cons I work in an isolated location where I do not have access to internet or computers. A mobile app design which allows me to access individual diets (similar to the desktop Express Session layout) would be ideal! Review Source EC Emily C. Aquarium Maintenance Specialist Fishery Used the software for: 1-2 years ### "Everything you need in one place" April 18, 2019 5.0 Pros This is a wonderful piece of software for anyone who works in animal care. Keeping track of records for animals and exhibits can be difficult and confusing, but OERCA One Earth helps you keep everything you need in one safe, secure program. It's wonderfully organized and extremely user-friendly, which helps someone like me who sometimes has trouble learning new programs. It also can track trends and alert you when something appears to be off in terms of exhibit parameters. Cons Even though everything is organized and easy to find, not all features appear to be functional quite yet, at least for my organization. This can be frustrating when I want to add records to the program and it doesn't have the space for it yet. Review Source VR Verified Reviewer Aquarist Facilities Services Used the software for: 1-2 years ### "The ease of Oerca" September 28, 2018 5.0 I'm extremely happy with One Earth and their software. It makes logging my data easy and enjoyable. Pros The software is easy to use and there is a function for every application. It's intuitive nature makes using the system a breeze and enjoyable. Cons If I'm going to nitpick, there maybe too many options or applications at my disposal. Review Source Response from OERCA October 3, 2018 We're thrilled that you enjoy using OERCA and thank you for taking the time to share your experience. That said, we know it's not perfect and look forward to continued user guidance in helping create the ideal management system. RF Raulin F. Live Exhibits Supervisor Facilities Services Used the software for: 1-2 years ### "OERCA" September 25, 2018 3.0 Pros Being able to track our entire collection and operations from one platform. Cons It seems to be geared more towards large mammals instead of diverse fish collections Review Source Response from OERCA October 1, 2018 We are very appreciative of your feedback, thank you for taking the time to review the One Earth system. OERCA did in fact start as a large mammal system; however, as of 2016 over 60% of our business is now aquarium management. We have a well developed master plan 90% of which comes from direct user feedback - that plan details a continual expansion of aquarium functionality (among others). Once again, thank you for your feedback. WP Wayne P. General Manager Veterinary Used the software for: 2+ years ### "Dolphin Adventure" September 25, 2018 5.0 We enjoy using OERCA. Its integration of animal care and training systems have changed the way we operate. Pros Ease of use and support services are the exceptional aspect of the software Cons Some of the Animal Care functions could improve, as well as the ability to customise the Animal Care data. Review Source MT Mark T. Director of Husbandry Management Consulting Used the software for: 2+ years ### "Always Improving" September 27, 2018 4.0 Pros The system is getting better and better all the time, customer service is top notch. Cons There are some difficult features that seem older (but those are slowly being replaced). Review Source BM Blayk M. Manager of Live Exhibits Retail Used the software for: 1-2 years ### "Bass Pro Shops" September 28, 2018 5.0 I needed an affordable option for animal records and one that could be customized to specific needs not commonly used in similar industry. Pros Easy to operate with or without Registrar Intuitive platform which make remote training possible Cons Can be minimally buggy in a few areas Review Source DG Daniel G. Aquarist Fishery Used the software for: 1-2 years ### "OERCA Review" October 4, 2018 4.0 Pros The software has fairly feature rich and software support is responsive/helpful. Cons Some of the features do seem out of date and require more information than I feel is required. The nutritional plans need to be revamped in my opinion. Review Source SH Saelia H. Aquarist Fishery Used the software for: Less than 6 months ### "Oerca is good, no issues here." September 28, 2018 5.0 I’ve been using oerca a few months now and I’ve been able to get in quick, input the things I need and get out hassle free. Pros This software I think is very user friendly. The main dashboard is very simple to use and easy to find what you are looking for, also the big icons are appealing to the eyes, once again making everything easy to find. Cons My only complaint is that I’ve downloaded the Oerca app and i have never been able to log on through my phone. It will forever say loading. Booting up my laptop takes forever and so I wish I could just access oerca with my phone, it would be much quicker if it didn’t forever say loading. Review Source Response from OERCA October 1, 2018 Thank you for reviewing OERCA. We're sorry to hear you're having trouble with the mobile app. We are retiring the "native" app found in the iTunes and Google Play store in favor of the progressive web-app (PWA). Try simply going to the domain on your smartphone browser and then create a "Home" button. This will work exactly like a native app. Contact us through support if you continue to have any issues and thank you again. CD Celina D. Intern Environmental Services Used the software for: Less than 6 months ### "Great Software" September 26, 2018 5.0 Pros This software was a little overwhelming at first, but the learning tutorials definitely helped and made it more user friendly. The software itself allows for customization based on customer needs, which I really like. Cons The navigation needs more work. You can't use the back button, so sometimes I need to go all the way back through a pathway to back up one step. Review Source CC Carmelo C. Aquarist Hospitality Used the software for: Less than 6 months ### "OERCA" September 29, 2018 5.0 Pros I like that it's very easy to use, data entry is simple, and it's always online. Cons I don't really have any complaints, I really like the software and am glad I can use it. Much simpler, and works better than MS EXCEL. Review Source Response from OERCA October 3, 2018 Thank you for taking valuable time to provide a review of OERCA. Our most humble thanks. MK Matthew K. Aquarium maintenance specialist Fishery Used the software for: 1-2 years ### "Overall, a good functioning system" October 2, 2018 4.0 Overall, I am very pleased with One Earth, and look forward to growing our program with theirs. Pros Ability to retrieve data, Ease of ain't entries to completed templates, Ease of adjusting census numbers Cons Changing parameters in templates, adding species to census are more tedious than they need to be. Review Source AA Anne A. Aquarist Veterinary Used the software for: Less than 6 months ### "Feature rich, easy to use" September 29, 2018 5.0 Pros Entering water quality data is very simple and quick. I like the water quality report that allows for easy tracking of trends. They seem to make updates to improve the software functionality. Cons Some areas are not as straightforward or intuitive as they could be. Review Source OG Olivia G. Aquarist Consumer Services Used the software for: Less than 6 months ### "Good Overall" September 25, 2018 4.0 Pros This program is super easy to use and overall very user friendly. Cons Some glitches still but usually gets adjusted and improved fairly quickly through customer service. 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