---
title: "Clustdoc Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Clustdoc Software - reviews, pricing plans, popular comparisons to other Business Process Management products and more."
source_url: "https://www.capterra.com/p/179079/Clust/"
page_type: "product"
language: "en"
---

# 

 Clustdoc Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 31, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Clustdoc

## What is Clustdoc?

Need to automate document-centric processes? Use Clustdoc. Run client-facing processes from a custom portal and work with your team to move things faster. Features include: workflows, branded client portals, task management, CC payments, eSignatures, team collaboration, todo lists, due dates, approvals and even a mobile app. Put your client-facing routine workflows on autopilot with Clustdoc. Plug-and-play

## What is Clustdoc used for?

[Client Onboarding](https://www.capterra.com/client-onboarding-software/)[Document Management](https://www.capterra.com/document-management-software/)[Portal](https://www.capterra.com/portal-software/)

Top alternative

Featured

Overall rating

Based on 61 user reviews

Reviews sentiment

Positive

95%

Neutral

3%

Negative

2%

Starting price

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Clustdoc?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://clustdoc.com/&name=Clustdoc)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Clustdoc

4.7 (61)

VS.

[4.4 (3,033)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting Price

Contact vendor

Starting Price

$10

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (61)

Ease Of Use

4.2 (2,681)

Value For Money

4.7 (56)

Value For Money

4.2 (1,970)

Customer Service

4.7 (48)

Customer Service

4.3 (2,123)

## Clustdoc alternatives

[4.2 (999)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[4.5 (3,533)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.6 (6,080)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (685)](https://www.capterra.com/p/162588/HoneyBook/reviews/)

Starting price

$36.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

## FAQs about Clustdoc

Overview

### Which roles and teams benefit most from Clustdoc?

Clustdoc is most used by business owners, founders, and C-suite leaders who need to streamline client onboarding, document collection, and approval workflows. Operations managers, consultants, and service teams use it to centralize requests, automate follow-ups, and keep projects moving, while specialized professionals manage secure intake and client communication.

Answer based on 61 reviews

Overview

### What company size and specific industries is Clustdoc built for?

Clustdoc is designed for regulated and process-driven organizations of any size that manage complex, repeatable workflows for clients, applicants, partners, vendors, or staff. It fits teams in industries with structured intake and document collection needs, including compliance-heavy services, onboarding operations, and other process-oriented sectors.

Talk to an expert

### More questions?

Ask our experts

Features and Usability

### What are the key features of Clustdoc?

Clustdoc includes core client onboarding features like form builder, document management, client document requests, and a customer portal for secure file submission and progress tracking. Differentiating capabilities include workflow automation with email reminders, digital signatures, customizable templates, and checklist-based applications that help teams manage client intake and collaboration.

Answer based on 22 reviews

Overview

### Is Clustdoc good for client onboarding?

Clustdoc makes client onboarding easier by putting forms, document requests, e-signatures, and progress tracking in one place. Agencies, legal teams, and small service businesses often value the organized client experience and reduced email back-and-forth, though some teams note setup and implementation can take time at the beginning.

Answer based on 18 reviews

Integrations

### Which third-party tools and platforms does Clustdoc integrate with?

Clustdoc integrates with Dropbox and Google Drive for file storage, Slack for team communication, and Zapier for connecting additional apps and workflows. These built-in integrations cover document sharing, notifications, and broader automation needs across common business tools used alongside client onboarding and document collection.

Answer based on 11 reviews

Getting Started and Support

### What training and onboarding options does Clustdoc offer?

Clustdoc provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided learning, while documentation and videos offer self-paced reference materials for reviewing features and setup steps as needed.

Answer based on 3 reviews

Getting Started and Support

### What customer support options does Clustdoc offer, and how do users rate the experience?

Clustdoc offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as fast, helpful, and receptive to feedback, with follow-up during setup and issues resolved quickly, though some note time-zone timing differences, occasional documentation gaps, and concern about maintaining service quality as the customer base grows.

Answer based on 22 reviews

Features and Usability

### How good is Clustdoc for creating forms?

Clustdoc handles form creation well for onboarding, applications, and document collection, especially for service businesses and agencies. Many teams like the templates, conditional logic, login areas, and website embedding, but some users find the builder dated, field customization limited, and long-form editing harder than expected.

Answer based on 19 reviews

## Features

AI summary

Based on 3,575 Business Process Management reviews

Capterra reviewers point to these as the top priorities when choosing business process management software:

-   **Workflow Management** (**51%** of reviewers rated this feature as critical)
-   **Task Management** (**43%**)
-   **Business Process Automation** (**46%**)

Clustdoc supports all three features buyers rate most highly: **Workflow Management**, **Task Management**, and **Business Process Automation**. Together, these capabilities help businesses organize repeatable processes, assign and track work clearly, and automate routine steps, allowing teams to reduce manual effort and keep operations moving efficiently.

Task Management

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Business Process Automation

4.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Access Controls/Permissions

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Document Storage

5.0 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

Electronic Signature

3.8 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Digitally sign online documents

Collaboration Tools

4.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Provides a channel for team members to share AI models, media files, communicate, and work together

Clustdoc 87 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Authentication: Verify the identity of users/devices to enable secure access
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
- Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Chat/Messaging: Communicate using direct chat or messages within the system
- Checklists: An itemized to do list that can be edited as tasks are completed
- Client Database: Electronic storage of stakeholder contact information
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Client Tracking: Track all company interactions with current clients
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content
- Customer Segmentation: Process of dividing customers into groups based on common characteristics
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Document Automation: Automated or logic-based workflows that assist in the creation of electronic documents
- Document Capture: Scan, move or upload electronic files within the software's repository
- Document Generation: Custom forms to streamline repetitious aspects of a document
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Forms: Digital forms that are shared and accessed online
- Electronic Signature: Digitally sign online documents
- Email Management: Manage, store and organize emails within the system or via third-party apps
- File Conversion: Convert files to a different format
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- Form Builder: Adds a customizable form to the landing page, usually for the purposes of lead generation
- Forms Management: Store, manage and track all forms in a centralized location
- Milestone Tracking: Monitor task progress and planned accomplishments to better manage project status
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Mobile Signature Capture: Capture signatures via mobile devices
- Multi-Language: Manage and support multiple languages
- Multi-Party Signing: Share documents with different users to collect multiple signatures
- No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Online Payments: Accept and process online payment transactions
- Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Process Change Tracking: Document any changes or proposed changes made to business processes or workflows
- Process Modeling & Designing: Visually identify, define, and map all details and relationships surrounding business process models and elements
- Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints
- Real-Time Chat: Engage in direct, instant messaging with customers, users, etc.
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Task Management: Create, manage and track all task activities and progression
- Task Progress Tracking: Track the status and progress of tasks
- Team Collaboration: Allow multiple team members to edit and work on the same document
- Templates: Sample files or documents that could be customized as needed or used as is
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- To-Do List: A digital list of items that need to be completed
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Version Control: Track revisions and updates made to files and navigate between different versions
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.3 (61)

4.3

Based on 61 reviews

## Pricing

Value for money

4.7 (56)

Free Trial

Pro

Starting at €190

It includes:

-   Checklist builder
-   Online Form Builder
-   Document Collection
-   File sharing
-   Electronic Signatures
-   Automated Follow-Ups
-   Admin mobile App
-   Step & file approval/denial
-   Support via Email & Chat

Value for money

4.7 (56)

4.7

Based on 56 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (48)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (48)

4.7

Based on 48 reviews

## User reviews

Overall rating

4.7

Based on 61 reviews

Filter by rating

5(47)

4(11)

3(2)

2(1)

1(0)

Mentioned topic

Sorted by most recent

SL

S. L.

Coordinateur de projets SIRH

Hospital & Health Care

### "Utilisation de Clustdoc pour la collecte de documents à l'engagement de personnel"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 13, 2023

L'expérience est tout à fait positive : le logiciel a été mis en place rapidement. Clustdoc avait bien compris nos besoins et le paramétrage de départ a été un bon point de départ pour nous permettre de l'affiner en toute autonomie . Les utilisateurs ont facilement pris la solution en main sans avoir besoin de formation et en sont très satisfaits. Nous envisageons d'étendre son utilisation à d'autres processus.

Pros

\- Convivialité et simplicité pour les utilisateurs, avec un look moderne et intuitif - Autonomie pour le paramétrage sans nécessité de compétences techniques, y compris les automatisations - Qualité de la documentation (en ligne, très claire et avec des facilités de recherche) - Efficacité du support et du suivi commercial - Facilité d'export des documents - Interface très réactive - Rapport qualité / prix excellent - Possibilité de paramétrage des langues du portail

Cons

Quelques petits bugs qui ont été corrigés lorsque nous les avons signalés, mais rien de bloquant

Reasons for choosing Clustdoc

Clustdoc était beaucoup moins cher que d'autres solutions plus sophistiquées et offrait les fonctionnalités dont nous avions besoin. La solution pouvait être paramétrée sans surcoût de consultance. Dès le premier contact, la relation commerciale a été très professionnelle (bonne connaissance du produit, clarté des prix, disponibilité).

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LA

Laura A.

Attorney

Law Practice

### "Great document collection but it could be a 5/5 software with a few improvements"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

December 5, 2023

Overall it's great for document management but I see a lot of potential for it to become a holistic software.

Pros

Document collection can be efficient and I like that I can customize my client view.

Cons

I wish we could somehow sync our Adobe account to Clustdoc so we could edit pdfs directly in Clustdoc rather than having to re-upload and re-implement the merge fields every time we modify or update a contract. We have about 27 different processes so this is very time consuming. This is also important for us as an immigration firm because we could save a lot of time by adding editable merge fields (WITHOUT REQUIRING SIGNATURE as USCIS does not allow e-signature). Additionally, for some reason, when you add an additional process to an existing application, the checklist and file sharing of the new process does not transfer over. I wish there was a way to make the new process the dominating process. Finally, we often do processes for multiple family members. I wish there was a way to connect the family members so we would not have to ask the same questions to each family member over and over again during our intake. For example, if it's a family of three (mom, dad, and child) and each person has their own application, I wish I did not have to type in each parents' name, date of birth, address, etc when I input the child's data. Rather, I wish it could automatically detect who the family members are and autofill. Finally, I wish you could integrate Square for payment as that is my preferred merchant.

Switched from

[eimmigration](https://www.capterra.com/p/250619/eIMMIGRATION/)

[Mitratech INSZoom](https://www.capterra.com/p/242019/INSZoom/)

Document collection was not manageable in the other softwares.

Alternatives considered

[Filevine](https://www.capterra.com/p/140815/Filevine/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EA

Eva A.

KYC ANALYST

Financial Services

### "Good product with some changes needed"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

November 7, 2023

Pros

It is fluid to use from the creator perspective.

Cons

For clients, it seems complicated to understand. Some documents are hard to find.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 4, 2023

Hi Eva, Thank you for your honest feedback, all client onboarding steps are gathered and organized in their online application. You can reach out to our team if you need further information :)

GL

Gerard L.

Director of product

Financial Services

### "One of my favorite pieces of technology "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

November 1, 2023

Pros

Very intuitive concept combined excellent execution. A white labeled product that with building blocks for a customized and powerful onboarding process. Robust all the way around, with very few (if any) bugs so far.

Cons

A few minor formatting issues (like number formatting) that could be improved, especially in the form building section.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 4, 2023

Hello Gerard, Thanks a lot for sharing your experience with Clustdoc. We are going to take your considerations into account.

Zunaid K.

Consultant

Education Management

### "Easy to use tool to collect documents and information from clients or other 3rd parties"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 10, 2023

Pros

How easy it is to use and get things setup.

Cons

Nothing in particular. They do a good job of explaining how to use with their help documents.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 9, 2023

Hello Zunaid, Thank you a lot for you feedback!

AN

Anonymous User

Senior Business Consultant

Information Technology and Services

### "Easy Application Processing & Client Onboarding"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 6, 2022

With Clustdoc, you can create applications with ease to make the process of onboarding clients quicker and more efficient. The Clustdoc team has created a user-friendly application that makes it easier than ever before to get your business up and running quickly. With features such as Client Profile where users can input personal information about their clients, and the best part is the clients can log in to view and upload documents which you can accept/reject. Very helpful customer support team.

Pros

The documents accept/reject feature is very handy, we used it for web development projects. Saved us so much time and hassle from back and forth emails. Secondly, the user interface is pretty tidy and finally the customer service is excellent.

Cons

It does what it says, so nothing much to complain about.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 9, 2023

Hello, Thank you for your honest feedback ! We will keep improving !

AN

Anonymous User

Owner

Design

### "Great system for onboarding clients "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 10, 2021

Great so far, the clients have been happy using it, it is easy to use and the support have been great with my questions

Pros

I like that it looks like a checklist to my client, but each task can be a different element e.g. form, link, task, document etc..

Cons

The price is high to get even a small amount of extra functionality

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 9, 2023

Hello, Thank you for your review !

KS

Karnav S.

Executive director

Non-Profit Organization Management

### "Excellent platform to onboard client, manage documents"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 14, 2021

Pros

Customer can submit documents, fill form and sign legal contract. They can also communicate, send additional documents. Google and other storage features, payment integration are just great. This is now our all in one crm cum document management platform.

Cons

They can improve on online form creation tool. They have enhanced number of features in last one year. They respond quickly too.

Switched from

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)

Poor interface Poor customer end Too much glitches No dynamic form creation features Lack of documents sign features

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 9, 2023

Hello Karanv, Thank you very much for sharing your feedback ! It was very important to point that out, that's allows us to improve our services. Actually, the online form has been improved since your comment.

MK

Michael K.

CEO

Legal Services

### "Don't. Simply don't."

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

December 25, 2020

In one word: huge disappointment.

Pros

I thought it would help me cover onboarding of new employees, get a central portal for them to use, that it'd be great UX-wise and everybody would love it. Boy was I wrong!

Cons

No logic, UX is AWFUL, I mean 1990 software was more logical than this. But worst of all: when using fill-in fields in PDF documents for e-signature - they are ALWAYS shifted from the place you put them. So besides being illogical, half-made (Cyberpunk is more deployment-ready than this), it is useless for E-signatures and document collection. Just stay away.

Reasons for choosing Clustdoc

The only reason I got it - Appsumo's lifetime deal. But even for those 50$ - it's money thrown away.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

January 3, 2021

Hi there, Thank you for your review. Our team has reached out to you several times to discuss your issue. We're looking forward to hearing from you to understand what went wrong since it doesn't seem like you've actually used our software.

Joseph W.

CEO

Marketing and Advertising

### "Great for onboarding or other business processes"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 9, 2020

I've had really good overal. experience with Clustdoc. Customer service is quick to respond and are helpful. I'm sure the app will keep improving.

Pros

Clustdoc provides a professional method for us to onboard our clients and new employees.

Cons

Some clients have voiced their concern with electronic signatures, primarily with the verification method. They don't always receive the confirmation email containing the code right away, which they must enter on a timed basis. We also had some issues with the e-signature form fields not where we originally designed.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 9, 2023

Hello Joseph, Thank you to bring that to our attention. Clustdoc has updated and thoses errors were corrected !

[View all Reviews](https://www.capterra.com/p/179079/Clust/reviews/)

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