# Taximail Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Taximail the right Email Marketing solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/179126/Taximail/reviews --- Taximail 4.9 (14) [View alternatives](https://www.capterra.com/p/179126/Taximail/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 13th, 2026 # Reviews of Taximail Ease of use 4.9 Customer Service 4.9 ## Showing most helpful reviews Showing 1-14 of 14 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Chitpong W. Senior Division Manager of Application & Platform Development Real Estate Used the software for: 2+ years ### "Fulfilled the needs of Development/Real Estate company" November 8, 2021 5.0 Being a pioneer in creating residential and real estate company in Thailand we must bring quality customer satisfaction communication with our customers. We needed essential communication to be automated. Pros Using transactional emails with Taximail has made our communications easier. We can send promotions, upcoming projects, and other information immediately to customers. We can personalize and timely acknowledge the transaction they made. We also have a high open-rate in terms of engagement from our customers. Cons If you need to verify a custom domain the process requires changing some our DNS records. But we know this is important too for our business. Review Source TA Thitima A. co-founder Food & Beverages Used the software for: 1-2 years ### "Works for our needs" July 23, 2021 5.0 This software help us sending exclusive discounts and new menu to our valued customers. The segmentation help us to send targeted emails to different kinds of our customers. Our happy birthday discount campaign is a hit. Pros I like how easy to navigate the platform and do the email campaign because we can plan ahead of time by scheduling it. On our free time we do it over the weekend to prepare for upcoming promotions and set a date to send it. Cons They don’t have landing page creation of you need to use for your business. This will be a good feature they can add on their platform. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Because I need support in Thailand time-zone. Review Source AM Arisa M. Sales and Marketing Media Production Used the software for: 6-12 months ### "Review from Arisa M." July 14, 2022 4.0 Pros Pattern that already provided, not hard to use Cons Sometimes it's difficult to use, such as the image size that can't be adjusted or if you have a computer problem and you didnt save the project yet, say goodbye to it because it really gone. Review Source AK Adam K. Director Retail Used the software for: 6-12 months ### "Great email marketing tool " July 22, 2021 5.0 Overall I am very happy with Taximail. This is simplest tool email marketing tool I ever used. 100% recommended! Pros Email drag and drop editor is amazing. I am not graphic designer but thanks to this software I can create outstanding emails and my customers like that. I like multi compatibility with all desktop and mobile devices. Another great feature is real time report. I can see who opened email, location and device statistics are also available to monitor. Very simple and intuitive tool for driving email campaigns. Cons There is nothing to complain about. It's more than great. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) For simplicity reasons. Thanks to Taximail i can save money and time. Review Source KT Kulthida T. Chief Operation Officer Financial Services Used the software for: 6-12 months ### "Best Email Marketing Platform in Thailand" September 7, 2021 5.0 Their personal assistant system helps us by training our marketing team how to use the email platform effectively. We can download the email campaign report with detailed statistic report. Pros Platform is friendly user and automated feature. We can create an email campaign easily.  Moreover, they provide us the bonus of SMS Marketing on their platform. I appreciate how they can dedicate a personal support assistant that we can reach by email or phone-call easily. Cons It would be great if they can add free choice of images while creating an email campaign. This would be of much help in case clients don’t have their own art work. Alternatives considered [SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Review Source Maggie Quesada S. Marketing Communications Newspapers Used the software for: 1-2 years ### "Sit back and relax!" July 26, 2021 5.0 Pros Taximail is so simple. The support team is reliable and professional. Moreover, the features are perfect, enabling our campaign to reach out to our customers. Cons None, the features are very easy to use. Review Source TL Thanupat L. CEO Automotive Used the software for: 1-2 years ### "A good software for our car business" November 8, 2021 5.0 We find this a useful software for our business because it help us in making appointment with our customers specially during the pandemic where we need to manage the show room visit. Pros We use their Bizchat to connect directly to our customers with FB messenger and Line application. Our sales team can connect directly to answer important inquiries assigned to them. We can do emailing and this feature to help us with our business. They help custom chat bot for some workflow, it's very helpful. Cons In case custom advance bot they will have additional cost. Review Source sM silviana M. marketing manager Events Services Used the software for: 1-2 years ### "Taximail review" July 22, 2021 5.0 Overall is Great, especially with the customer service. Pros Drag n Drop, easy interface and also list. Cons global bounce management that cannot be delet Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Taximail Easier interface. Review Source RV Rutthapon V. Coordinator Marketing and Advertising Used the software for: 6-12 months ### "good work" July 14, 2022 5.0 Pros Tools for a wide range of applications can be selected according to the appropriateness of the job content Cons Want to add a video preview tool? to play or watch more convenient in the system Review Source VR Verified Reviewer Graphic Artist Medical Practice Used the software for: 6-12 months ### "Cheapest price and awesome customer support, Good job taximail!" November 14, 2018 5.0 Pros As a designer, for me it's easy to use, you can just drag and drop images/videos, put a text and any color to everything. it generates report at exact numbers that you needed. Cons There's no tutorial on youtube, and lacks of font to be used, because sometimes I need to customized it according to our branding. Review Source AP Athirat P. Manager Consumer Services Used the software for: 1-2 years ### "Good platform to make CRM" July 13, 2022 4.0 Best in making CRM way and survey need in market Pros Spam and analyze for knowing in market research Cons Feature for using and collect data and easy to use Reason for choosing Taximail Best platform and easy to use Review Source JU Jarot U. CEO Retail Used the software for: 1-2 years ### "Best marketing tools ever" August 3, 2021 5.0 will use for long time Pros easy to use and fully support from taximail team Cons almost perfect for every single features Reason for choosing Taximail very helpful Review Source CT Chinorot T. Digital Marketing Assistant Manager Insurance Used the software for: 2+ years ### "Digital Marketing" July 13, 2022 5.0 Easy to use, good customer service and reasonable price Pros Easy template to use and good customer service Cons How to use the A/B testing function and the importance of it. The credits should be carried over in case still many credits left. Review Source PU Piraya U. VP Head of Digital Marketing Financial Services Used the software for: 1-2 years ### "Trusted Email Automation Service" November 29, 2021 5.0 Pros Taximail is a complete Email & SMS Marketing & Automation Platform. The platform quality is global and can provide customers with localized service such as having customer service to take care of Thai customers 24 x 7 in all channels, considered marketing. Automation platform that marketers in the data era can't live without. The system is easy to use, convenient, quality, reasonable price and measurable results. Cons So far, we do not have a dislike for using the platform because it provides the necessary features that we need. 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