The Change Compass

The Change Compass


4.5 / 5
10 reviews


Average Ratings

10 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

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About The Change Compass

Change capacity planning tool that helps organizations create a reports of change impacts on people and customers.


The Change Compass Features


The Change Compass Reviews Recently Reviewed!


TCC Review

Sep 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - Entry is simple and easy for end users

- All fields of entry are easily adjusted and the hierarchy is simple to setup

- The ability to manage the change load and see change 'heat' at both a divisional and sub-divisional level is extremely valuable

- The versatility of reporting and filtering adds a lot of value to the insights the tool provides.

Cons: - Difficult to filter/group multiple initiatives at a program level (Multiple impacts per project, with multiple projects per program)

- Often run into bugs and issues with the tool.

- Sometimes the tool can be slow to load pages and reports. (May be due to the volume of initiatives entered?)

- The 'scale' field is not reflected in the change impact. (i.e There doesn't appear to be a difference between a level 5 change impacting 20 people and 2000 people)

Overall: Since we operate in a large corporate environment, there has been a lot of work to get the entry governance for the compass up to standard. It's taken quite awhile to get up and running in a way that can start to add value for our divisions. Now that the tool is starting to shape up, the heatmap and reporting aspects of the tool are starting to be included in strategic conversations around the change/project load within certain areas of the business and the resourcing behind that.

Easy to use platform that has the potential to drive meaningful conversation

Oct 02, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: The system is online, it doesn't require you download anything to run and its available on all my devices (i.e. laptop, mobile). It's also really easy to get started, requires little explanation to begin data entry of change initiatives and reports in real time.

Cons: Some of the reporting could easily be misconstrued if not discussed in context (eg: the heatmap indicates large amounts of change in red, which can easily be perceived as bad/negative, when in fact they could actually be well received and positive changes). As with any data, it needs context and conversation!

Overall: We're using the Change Compass to map out where change is impacting our business and to monitor the "heat" it's causing to our workforce. It's a great conversation starter between business leaders and a key data point that can be used with other operational reporting to prioritise and plan for change impacts.

Capterra-loader

Efficiently elicits data driven change insights that will inform better change decision making.

Oct 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Enterprise level and granular views of change and heat mapping

Easy to use and train end users

Visuals and reporting on change at the click of a button

Cloud based access.

Cons: Experience has been positive, and company is always receptive to feedback/suggestions.

Overall: The tool has been a valuable input into conversations and decision making, particularly around the impact of change fatigue and initiative sequencing.

Solution for a complex topic

Sep 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Ease of use - The functionality is relatively intuitive for what is a complex issue

Cons: It would be great to be able to use the data for predicting future heat

Informative, market-leading

Sep 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: A facts based tool that allows you to manage change prioritisation and conversations with stakeholders

Cons: It would be great to have a mobile version or app available

Change Compass

Oct 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease, visibility across multiple areas, and the option to make changes.

Cons: No cons to write about the change compass

Simple to use

Sep 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Simple to use, provides a valuable snapshot of impacts via the heatmap

Cons: business unable to drill down, requires log in 9per seat license) to do it.

Forward planning works

Sep 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: It has a lot of good functionality and is easy to use

Cons: How easy is it to override entries ? I'm not sure how locked down it is and have heard that an entry can be easily changed

Overall: Better planning in the delivery of change to the business units. Ability to develop change maturity

Buggy

Sep 26, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 3.0/10 Not
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Pros: It looks great and asks for the right information needed to capture the change

Cons: It times out a lot and i have to add things back in again which is frustrating

When selecting a drop down, sometimes it jumps to another section which is strange

Capterra-loader

Very Good Tool

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Extremely
Likely

Pros: Great capture of essential elements of a change

Cons: Could be a little bit more intuitive to use