# The Change Compass Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about The Change Compass Software - reviews, pricing plans, popular comparisons to other Change Management products and more.

Source: https://www.capterra.com/p/179128/The-Change-Compass

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# 

 The Change Compass Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

The Change Compass

## What is The Change Compass?

Key features include: Manage customer impacts, improve change governance, track strategy execution, manage business-as-usual capacity during change, and generate change heatmaps. Join a cohort of organizations focused on improving change maturity through data-based management. Project/Portfolio/Change managers can better plan change, operations managers can better plan for capacity, and senior managers can better visualize and plan for strategy execution.

## What is The Change Compass used for?

[Change Management](https://www.capterra.com/change-management-software/)

Top alternative

Featured

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$90

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for The Change Compass?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.thechangecompass.com&name=The Change Compass)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### The Change Compass

4.2 (11)

VS.

[4.5 (688)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Starting Price

$90

Flat Rate, Per Month

Starting Price

$19

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (11)

Ease Of Use

4.6 (675)

Value For Money

4.8 (5)

Value For Money

4.4 (599)

Customer Service

4.5 (8)

Customer Service

4.6 (630)

## The Change Compass alternatives

Highest Rated

[4.6 (139)](https://www.capterra.com/p/144825/BOSS-Solutions/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.4 (13)](https://www.capterra.com/p/145168/VisiumKMS/reviews/)

Starting price

$35000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.4 (84)](https://www.capterra.com/p/192574/Dot-Compliance/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.6 (25)](https://www.capterra.com/p/141415/Adaptive-Compliance-Engine-ACE/reviews/)

Starting price

$500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/179128/The-Change-Compass/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Change Management

Track and monitor efficient handling of all changes/transitions

Change Planning

Planning training and tasks to facilitate the transition to new technology, process, or workflow.

Change Tracking

Track changes in laws and regulations and compare previous legislation to current legislation

Prioritization

Arrange tasks based on the level of priority or urgency

Release Management

Planning, scheduling, and overseeing the release of software or system changes into a live or production environment

The Change Compass 5 features

Track and monitor efficient handling of all changes/transitions

Planning training and tasks to facilitate the transition to new technology, process, or workflow.

Track changes in laws and regulations and compare previous legislation to current legislation

Arrange tasks based on the level of priority or urgency

Planning, scheduling, and overseeing the release of software or system changes into a live or production environment

Features

4.4 (11)

4.4

Based on 11 reviews

## Pricing

Value for money

4.8 (5)

Free Trial

Free Version

Basic

$90.00

Flat Rate,Per Month

Value for money

4.8 (5)

4.8

Based on 5 reviews

## Support, customer service and training options

Customer Service

4.5 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (8)

4.5

Based on 8 reviews

## User reviews

Overall rating

4.2

Based on 11 reviews

Filter by rating

5(5)

4(4)

3(1)

2(1)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Lead Product Owner

Computer Software

### "Not for me "

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

April 6, 2021

Overall, I really was not a fan and would not recommend this to anyone in the space I work in (agile software development) as UI is so important for a user and this software doesn’t have a very friendly or appealing one.

Pros

I really liked that it was specific to change management and covered off all the features you would want for a robust and complex change programme for the enterprise

Cons

It’s very clunky and has a very complex UI. I dont find it very intuitive and the amount of information you have to fill out is overwhelming. To get it into a valuable state a significant amount of investment would need to be put in

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AB

Alexis B.

Manager

Insurance

### "Change Compass"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 14, 2018

Pros

Ease, visibility across multiple areas, and the option to make changes.

Cons

No cons to write about the change compass

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

Allanah S.

Capability Specialist

Insurance

### "Easy to use platform that has the potential to drive meaningful conversation"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 2, 2018

We're using the Change Compass to map out where change is impacting our business and to monitor the "heat" it's causing to our workforce. It's a great conversation starter between business leaders and a key data point that can be used with other operational reporting to prioritise and plan for change impacts.

Pros

The system is online, it doesn't require you download anything to run and its available on all my devices (i.e. laptop, mobile). It's also really easy to get started, requires little explanation to begin data entry of change initiatives and reports in real time.

Cons

Some of the reporting could easily be misconstrued if not discussed in context (eg: the heatmap indicates large amounts of change in red, which can easily be perceived as bad/negative, when in fact they could actually be well received and positive changes). As with any data, it needs context and conversation!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Jason F.

Co-Founder and Director

Management Consulting

### "Efficiently elicits data driven change insights that will inform better change decision making."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 1, 2018

The tool has been a valuable input into conversations and decision making, particularly around the impact of change fatigue and initiative sequencing.

Pros

Enterprise level and granular views of change and heat mapping Easy to use and train end users Visuals and reporting on change at the click of a button Cloud based access.

Cons

Experience has been positive, and company is always receptive to feedback/suggestions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RJ

Ross J.

Change Manager

Financial Services

### "Solution for a complex topic"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 28, 2018

Pros

Ease of use - The functionality is relatively intuitive for what is a complex issue

Cons

It would be great to be able to use the data for predicting future heat

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SP

Sascha P.

Implementation Specialist

Insurance

### "Simple to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 28, 2018

Pros

Simple to use, provides a valuable snapshot of impacts via the heatmap

Cons

business unable to drill down, requires log in 9per seat license) to do it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Change Management Lead

Insurance

### "Forward planning works "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

September 27, 2018

Better planning in the delivery of change to the business units. Ability to develop change maturity

Pros

It has a lot of good functionality and is easy to use

Cons

How easy is it to override entries ? I'm not sure how locked down it is and have heard that an entry can be easily changed

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Andrew R.

Change Management Lead

Insurance

### "Very Good Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

September 27, 2018

Pros

Great capture of essential elements of a change

Cons

Could be a little bit more intuitive to use

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Construction Laborer

Insurance

### "TCC Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 27, 2018

Since we operate in a large corporate environment, there has been a lot of work to get the entry governance for the compass up to standard. It's taken quite awhile to get up and running in a way that can start to add value for our divisions. Now that the tool is starting to shape up, the heatmap and reporting aspects of the tool are starting to be included in strategic conversations around the change/project load within certain areas of the business and the resourcing behind that.

Pros

\- Entry is simple and easy for end users - All fields of entry are easily adjusted and the hierarchy is simple to setup - The ability to manage the change load and see change 'heat' at both a divisional and sub-divisional level is extremely valuable - The versatility of reporting and filtering adds a lot of value to the insights the tool provides.

Cons

\- Difficult to filter/group multiple initiatives at a program level (Multiple impacts per project, with multiple projects per program) - Often run into bugs and issues with the tool. - Sometimes the tool can be slow to load pages and reports. (May be due to the volume of initiatives entered?) - The 'scale' field is not reflected in the change impact. (i.e There doesn't appear to be a difference between a level 5 change impacting 20 people and 2000 people)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JH

Jennifer H.

Planning & Delivery Specialist

Insurance

### "Buggy"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

September 27, 2018

Pros

It looks great and asks for the right information needed to capture the change

Cons

It times out a lot and i have to add things back in again which is frustrating When selecting a drop down, sometimes it jumps to another section which is strange

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/179128/The-Change-Compass/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)