--- title: "The Change Compass Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about The Change Compass Software - reviews, pricing plans, popular comparisons to other Change Management products and more." source_url: "https://www.capterra.com/p/179128/The-Change-Compass/" page_type: "product" language: "en" --- # The Change Compass Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) The Change Compass ## What is The Change Compass? Key features include: Manage customer impacts, improve change governance, track strategy execution, manage business-as-usual capacity during change, and generate change heatmaps. Join a cohort of organizations focused on improving change maturity through data-based management. Project/Portfolio/Change managers can better plan change, operations managers can better plan for capacity, and senior managers can better visualize and plan for strategy execution. ## What is The Change Compass used for? [Change Management](https://www.capterra.com/change-management-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $90 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for The Change Compass?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.thechangecompass.com&name=The Change Compass) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### The Change Compass 4.2 (11) VS. [4.6 (788)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting Price $90 Flat Rate, Per Month Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (11) Ease Of Use 4.6 (775) Value For Money 4.8 (5) Value For Money 4.4 (696) Customer Service 4.5 (8) Customer Service 4.6 (728) ## The Change Compass alternatives Highest Rated [4.7 (145)](https://www.capterra.com/p/144825/BOSS-Solutions/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (94)](https://www.capterra.com/p/192574/Dot-Compliance/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (134)](https://www.capterra.com/p/134050/Quality-Management-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (205)](https://www.capterra.com/p/16499/Issuetrak/reviews/) Starting price $876.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/179128/The-Change-Compass/alternatives/) ## FAQs about The Change Compass Overview ### Which roles and teams benefit most from The Change Compass? The Change Compass is most used by change managers, implementation specialists, and strategic initiative leaders who need to assess change impacts, prioritize initiatives, and coordinate stakeholder communication. Product and delivery teams use it to align rollout plans, while executives and managers rely on visibility into transformation progress, capacity, and organizational readiness. Answer based on 11 reviews Overview ### What company size and specific industries is The Change Compass built for? The Change Compass is designed for organizations in financial services, consumer products, government, technology, education, and similar sectors. The vendor description does not specify company size, so it appears intended for businesses across multiple sizes that manage change in these industries. Features and Usability ### What are the key features of The Change Compass? The Change Compass includes change management as its core feature, along with change planning, change tracking, prioritization, and release management. These features support organizing change initiatives, monitoring progress, ranking competing changes, and coordinating releases within a structured change management process. Getting Started and Support ### What training and onboarding options does The Change Compass offer? The Change Compass provides in-person training, live online sessions, and documentation to help teams get started. In-person training supports direct guidance, live online sessions allow remote instruction, and documentation offers written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does The Change Compass offer? The Change Compass provides chat support for users needing help with the platform. No reviewer feedback about support experiences is available, so customer sentiment on response times or helpfulness cannot be summarized here. ## Features AI summary Based on 202 Change Management reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating change management software: - **Incident Management** (**69%** of reviewers rated this feature as critical) - **Collaboration Tools** (**66%**) - **Support Ticket Management** (**65%**) The Change Compass focuses on change management capabilities outside these top-rated reviewer priorities. Based on the provided coverage data, there are no additional high-priority included features to highlight for this product. In practice, change management platforms can still support planning, visibility, and coordination around organizational change, helping businesses track initiatives and giving teams a clearer view of change activity across the organization. Change Management Track and monitor efficient handling of all changes/transitions Change Planning Planning training and tasks to facilitate the transition to new technology, process, or workflow. Change Tracking Track changes in laws and regulations and compare previous legislation to current legislation Prioritization Arrange tasks based on the level of priority or urgency Release Management Planning, scheduling, and overseeing the release of software or system changes into a live or production environment The Change Compass 5 features ### All Features - Change Management: Track and monitor efficient handling of all changes/transitions - Change Planning: Planning training and tasks to facilitate the transition to new technology, process, or workflow. - Change Tracking: Track changes in laws and regulations and compare previous legislation to current legislation - Prioritization: Arrange tasks based on the level of priority or urgency - Release Management: Planning, scheduling, and overseeing the release of software or system changes into a live or production environment --- Features 4.4 (11) 4.4 Based on 11 reviews ## Pricing Value for money 4.8 (5) Free Trial Free Version Basic $90.00 Flat Rate,Per Month Value for money 4.8 (5) 4.8 Based on 5 reviews ## Support, customer service and training options Customer Service 4.5 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (8) 4.5 Based on 8 reviews ## User reviews Overall rating 4.2 Based on 11 reviews Filter by rating 5(5) 4(4) 3(1) 2(1) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Lead Product Owner Computer Software ### "Not for me " 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 April 6, 2021 Overall, I really was not a fan and would not recommend this to anyone in the space I work in (agile software development) as UI is so important for a user and this software doesn’t have a very friendly or appealing one. Pros I really liked that it was specific to change management and covered off all the features you would want for a robust and complex change programme for the enterprise Cons It’s very clunky and has a very complex UI. I dont find it very intuitive and the amount of information you have to fill out is overwhelming. To get it into a valuable state a significant amount of investment would need to be put in Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AB Alexis B. Manager Insurance ### "Change Compass" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 14, 2018 Pros Ease, visibility across multiple areas, and the option to make changes. Cons No cons to write about the change compass Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Allanah S. Capability Specialist Insurance ### "Easy to use platform that has the potential to drive meaningful conversation" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 2, 2018 We're using the Change Compass to map out where change is impacting our business and to monitor the "heat" it's causing to our workforce. It's a great conversation starter between business leaders and a key data point that can be used with other operational reporting to prioritise and plan for change impacts. Pros The system is online, it doesn't require you download anything to run and its available on all my devices (i.e. laptop, mobile). It's also really easy to get started, requires little explanation to begin data entry of change initiatives and reports in real time. Cons Some of the reporting could easily be misconstrued if not discussed in context (eg: the heatmap indicates large amounts of change in red, which can easily be perceived as bad/negative, when in fact they could actually be well received and positive changes). As with any data, it needs context and conversation! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jason F. Co-Founder and Director Management Consulting ### "Efficiently elicits data driven change insights that will inform better change decision making." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 1, 2018 The tool has been a valuable input into conversations and decision making, particularly around the impact of change fatigue and initiative sequencing. Pros Enterprise level and granular views of change and heat mapping Easy to use and train end users Visuals and reporting on change at the click of a button Cloud based access. Cons Experience has been positive, and company is always receptive to feedback/suggestions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RJ Ross J. Change Manager Financial Services ### "Solution for a complex topic" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 28, 2018 Pros Ease of use - The functionality is relatively intuitive for what is a complex issue Cons It would be great to be able to use the data for predicting future heat Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SP Sascha P. Implementation Specialist Insurance ### "Simple to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 28, 2018 Pros Simple to use, provides a valuable snapshot of impacts via the heatmap Cons business unable to drill down, requires log in 9per seat license) to do it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Change Management Lead Insurance ### "Forward planning works " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 September 27, 2018 Better planning in the delivery of change to the business units. Ability to develop change maturity Pros It has a lot of good functionality and is easy to use Cons How easy is it to override entries ? I'm not sure how locked down it is and have heard that an entry can be easily changed Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Andrew R. Change Management Lead Insurance ### "Very Good Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 September 27, 2018 Pros Great capture of essential elements of a change Cons Could be a little bit more intuitive to use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Construction Laborer Insurance ### "TCC Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 27, 2018 Since we operate in a large corporate environment, there has been a lot of work to get the entry governance for the compass up to standard. It's taken quite awhile to get up and running in a way that can start to add value for our divisions. Now that the tool is starting to shape up, the heatmap and reporting aspects of the tool are starting to be included in strategic conversations around the change/project load within certain areas of the business and the resourcing behind that. Pros \- Entry is simple and easy for end users - All fields of entry are easily adjusted and the hierarchy is simple to setup - The ability to manage the change load and see change 'heat' at both a divisional and sub-divisional level is extremely valuable - The versatility of reporting and filtering adds a lot of value to the insights the tool provides. Cons \- Difficult to filter/group multiple initiatives at a program level (Multiple impacts per project, with multiple projects per program) - Often run into bugs and issues with the tool. - Sometimes the tool can be slow to load pages and reports. (May be due to the volume of initiatives entered?) - The 'scale' field is not reflected in the change impact. (i.e There doesn't appear to be a difference between a level 5 change impacting 20 people and 2000 people) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JH Jennifer H. Planning & Delivery Specialist Insurance ### "Buggy" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 September 27, 2018 Pros It looks great and asks for the right information needed to capture the change Cons It times out a lot and i have to add things back in again which is frustrating When selecting a drop down, sometimes it jumps to another section which is strange Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/179128/The-Change-Compass/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.