Average Ratings

3 Reviews

  • 4.5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

Vendor has not completed this information.


About Donor Engine

Donor Engine is a comprehensive nonprofit software solution that can be configured to meet a variety of nonprofit organizational needs.


Spotlight-media-placeholder

Donor Engine Features


Donor Engine Reviews Recently Reviewed!


Donor Engine Review

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The best thing about Donor Engine, for us, is the way that it can interface with other programs ie our website, our gateway for processing credit cards, and websites like PayPal. All of this information is automatically updated in Donor Engine and has saved us, literally, countless hours in manual entry.

Cons: This question is difficult to answer because there is nothing about Donor Engine that I do not like. If something happens to come up we contact our rep immediately and he gets things sorted out and we no longer have an issue.

Overall: As mentioned earlier, we have saved countless hours of manual entry with Donor Engine. Our old database required manual entry of all credit card, paypal, cash/cheque, and EFT transactions. With Donor Engine, all of this is automated and works very well.

We were the first charity to use Donor Engine and over the past 2 years there have been so many improvements and upgrades that it does not even look like the same system any longer. All transitions from one database program to another are challenging but I feel confident that any new charities would experience far fewer issue than we did.

If there is anything about Donor Engine that is not working (or just not working for us) or that we would like to have changed/upgraded or amended, our rep is very eager to help and is happy to hear feedback that can improve their system for all clients.

Donor Engine - Only small bugs but overall very good

Oct 01, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: the interface is user friendly and straight forward

Cons: There are small inconsistencies and issues that make it slightly annoying, but overall they are a minor problem.

Overall: It has been a very good tool and any issues are resolved quickly.

Capterra-loader

Donor Engine did it all

Sep 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Comprehensive for each situation and does everything.

Cons: Our database wasn't the best and the transfer of data took longer, but not really an issue with Donor Engine.

Overall: It gained us efficiency and therefore allow us to focus on our business and utilize resources to improve our non-profit.