--- title: "Donor Driven Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Donor Driven Software - reviews, pricing plans, popular comparisons to other Donation Management products and more." source_url: "https://www.capterra.com/p/179143/Donor-Engine/" page_type: "product" language: "en" --- # Donor Driven Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Donor Driven ## What is Donor Driven? Driven is a comprehensive nonprofit software platform that can be configured to meet a wide variety of nonprofit organizational needs with the goal of creating a single database for all data and providing a 360-degree view of donors, volunteers and members from a single page. Driven offers features such as donation and purchase tracking, automated donor communication, donor relationship management, fundraising, event management, volunteer management, membership management and more! ## What is Donor Driven used for? [Nonprofit](https://www.capterra.com/nonprofit-software/)[Donation Management](https://www.capterra.com/donation-management-software/) Top alternative Featured Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $2000 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Donor Driven?[Manage this product listing](https://www.g2.com/products/donor-driven/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Donor Driven 4.8 (16) VS. [4.5 (1,481)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting Price $2000 per user, per month Starting Price $119 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (16) Ease Of Use 4.3 (1,480) Value For Money 4.9 (14) Value For Money 4.5 (1,217) Customer Service 5.0 (16) Customer Service 4.8 (1,379) ## Donor Driven alternatives [4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.4 (132)](https://www.capterra.com/p/144095/Sumac/reviews/) Starting price $179.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [Donorbox](https://www.capterra.com/p/156860/Donorbox/) [4.8 (626)](https://www.capterra.com/p/156860/Donorbox/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/156860/Donorbox/) [View all alternatives](https://www.capterra.com/p/179143/Donor-Engine/alternatives/) ## FAQs about Donor Driven Overview ### Which roles and teams benefit most from Donor Driven? Donor Driven is most used by nonprofit executives, development leaders, and administrative teams that manage donor relationships and fundraising operations. Finance and data coordinators use it to track gifts, maintain accurate records, and support reporting, while office staff rely on it to streamline daily donation entry, communications, and database management. Answer based on 16 reviews Overview ### What company size and specific industries is Donor Driven built for? Donor Driven is designed for nonprofit organizations of all sizes that need donation management support for purchases, automation, marketing, and communications. It is built for charities, foundations, associations, and other mission-driven groups that manage donor relationships and fundraising activities. Features and Usability ### What are the key features of Donor Driven? Donor Driven offers nonprofit CRM features such as donor management, contact management, contact database, and donation tracking, plus fundraising tools including campaign management, online giving, mobile giving, recurring giving, pledge management, and payment processing. It also includes event management, membership management, volunteer management, reporting/analytics, and QuickBooks integration. Integrations ### Which third-party tools and platforms does Donor Driven integrate with? Donor Driven integrates with Eventbrite, PayPal, QuickBooks Online Advanced, and Authorize.net. These catalog integrations cover event registration, payment processing, and accounting connections for organizations that need to link donation workflows with finance and ticketing tools. Getting Started and Support ### What training and onboarding options does Donor Driven offer? Donor Driven provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning sessions, documentation offers written reference material, and videos provide visual walkthroughs. Getting Started and Support ### What customer support options does Donor Driven offer? Donor Driven provides email/help desk, phone support, and 24/7 live rep assistance. With no reviewer feedback on support topics, user experience with response speed, helpfulness, or common frustrations is not documented in the available data. ## Features AI summary Based on 2,971 Donation Management reviews Capterra data shows that buyers of donation management software rank the following features as their top priorities: - **Donation Tracking** (**66%** of reviewers rated this feature as critical) - **Online Giving** (**65%**) - **Contact Management** (**49%**) Donor Driven supports all three of the features reviewers value most: **Donation Tracking**, **Online Giving**, and **Contact Management**. Together, these capabilities help organizations record and monitor contributions accurately, accept donations through digital channels, and maintain complete donor records, allowing teams to manage fundraising activity more efficiently and build stronger donor relationships. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Attendance Management Manage attendance for classes, shifts, meetings, or events Calendar Management Track and manage schedules and meetings via an integrated calendar Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Committee Management Manage a group of members established for coordinating plans, programs, or other initiatives Donor Driven 31 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Donation Tracking: Track and view detailed financial donation history made by contacts and members - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Dues Management: Track and collect membership dues - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - For Nonprofits: Software specialized for non-profit organizations - Fundraising Management: Activities related to raising money for a specific cause - Membership Management: Database of members to track personal information of individuals and families - Mobile Giving: Ability to make a donation from a mobile device/app - Online Giving: Outlet for members and visitors to submit donations electronically - Payment Processing: Accept, record, and reconcile financial transactions - Pledge Management: Track commitments to donate in the future - Receipt Management: Upload, track, and submit receipts in a central database - Recurring Giving: Manage and track recurring gifts - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Volunteer Management: Manage volunteer information and direct volunteer resources - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.6 (16) 4.6 Based on 16 reviews ## Pricing Value for money 4.9 (14) Basic $2,000 Value for money 4.9 (14) 4.9 Based on 14 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (16) 5.0 Based on 16 reviews ## User reviews Overall rating 4.8 Based on 16 reviews Filter by rating 5(13) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MS Meghan S. Director of ReStore Operations Non-Profit Organization Management ### "Fully customizable with fantastic support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 4, 2021 The information we now have available is incredible. Driven is easy to use and works for our team and organization. Pros Driven is a game changer for our organization. Implementation was straight-forward, with plenty of support. We continue to learn new ways to use the database and make the most of all of the features. Cons Honestly, when something isn't working, the team at Driven are fantastic in helping support to either educate our team or make changes. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MB Michelle B. Director of Development Non-Profit Organization Management ### "Donor Driven Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 12, 2021 The experience with donor engine so far has been great. Most importantly they are open to listening how we as the end user are using the product and then impletmented updates and upgrades to enhance the system. The customer service has been wonderful and they have been very responsive. We are still learning and working out how best to utilize certain features but overall it has been a great experience. Pros Ease of use and that it is fairly intuitive. We are a work in progress but the Team at Donor Driven has been great to work with. Cons Still learning how to do a lot in the System. We have some data clean up to do from our old system. Right now and I know it is an upgrade that is coming is the ability to email directly from the system. Switched from [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) No customer Service and lack of overall training to use the product. Alternatives considered [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/) [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reasons for choosing Donor Driven The promise of the customer service and support was a main criteria for us. I have personally have worked with Blackbaud Raiser's Edge and like their platform but the price was far to expensive and being a smaller charity I knew we would not get the kind of support we needed. Donor Driven has been very responsive and helpful and for an oranization of our size this is important as we do not have in-house IT. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CB Cassandra B. Executive Director Non-Profit Organization Management ### "Best Donor Management/Fundraising Software On The Market" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 17, 2021 Excellent company. They have been very quick to address any and all issues. Pros The software is extremely user friendly. Great features. Amazing support. No hidden fees. All-inclusive price. Cons Nothing. Anything we have wanted has been developed for us. Alternatives considered [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) [Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/) Reasons for choosing Donor Driven Best product. Best price. Best support. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MW Magda W. Office Clerk Non-Profit Organization Management ### "Great product!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 17, 2021 The best benefit of using donor engine is that tax receipting has become a breeze. Pros What I like most about Donor Engine is that it is easy to figure out and use and that features can be customized. Cons Something that could be improved: I should be able to organize(arrange) my batch entries by 'date of donation' regardless of when each entire (row) was made/added. Switched from [ExceedFurther](https://www.capterra.com/p/2702/Exceed-Further/) previous product was old Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FD Fran D. IT/Office Coordinator Non-Profit Organization Management ### "Awesome piece of software, amazing support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 17, 2021 We were attempting to pull in all aspects of our 3 existing donation & volunteer systems into one platform. We have successfully pulled together 2 of the 3 programs thanks to Donor Engine with one more to go in the future! Pros The software is very user friendly, we ran into some issues with pulling in our legacy data because it was in a very old desktop versioned program. The staff at Donor Engine, were super helpful, very patient, they went above and beyond to help us pull and view our data the way we wanted it to into their software. The developers were always very receptive to our recommendations on what would make the software better and added new features based on our feedback. If you have the need for a database they are definitely the software to go to! Cons We had a lot of issues pulling in our legacy data but that was only because our system was almost 10 yrs old that we were pulling it in from. The staff at Donor Engine were very diligent and helpful in supporting us through this. Alternatives considered [ExceedFurther](https://www.capterra.com/p/2702/Exceed-Further/) [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) [Panorama](https://www.capterra.com/p/166550/Panorama/) Reasons for choosing Donor Driven We chose Donor Engine as it offered more of the options and features that we were looking for and the pricing while not the lowest we looked at was very reasonable for what we would be getting. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PZ Patty Z. Treasurer Non-Profit Organization Management ### "All in One CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2020 Now that we are fully integrated we are enjoying all the aspects of this system: event registration, membership tracking, marketing and emailing our constituents and of course a donor database. All features are in this one product, which has made it cost effective as well as efficient. Customer service is amazing with very fast response time Pros We are a unique non-profit. We are a member organization that also holds fundraising events for our grant-making functions. We have a medium sized database, but we were not tracking donations efficiently. We found everything we needed to solve not only our DB issues, but also an all in one hub for almost everything that we do. Loved the customization that we could have with this product. The developers never said no to any request that we made! It is easy to use and improvements keep coming. Cons The integration had more than its share of issues, but mostly because we came from an archaic system, we were new to the CRM world and we have many users that need to pull out different modules for their use. Switched from [Claris FileMaker](https://www.capterra.com/p/162784/FileMaker/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Kimberley W. Chief Executive Officer Non-Profit Organization Management ### "Exceptional Support and Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2020 More than anything else, we appreciate the exceptional support and service provided by the Lifeline Design team. Pros The software is user-friendly. It has been custom-designed to meet the unique needs of Habitat for Humanity Ontario Gateway North and yet the complexities are not evident in use. The design is intuitive, streamlined. Cons Implementation of the software was more involved than we thought it would be and therefore took more time than we had planned. Although there were a number of small glitches to work through, Lifeline Design was fast to respond to our concerns and enjoyable to work with as we made the necessary tweaks. Alternatives considered [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/) [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reasons for choosing Donor Driven We chose Donor Engine in order to ensure that we would have the after-sales support and development we knew we would need. No regrets! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CW Colleen W. C4i Connect Non-Profit Organization Management ### "Donor Engine" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2019 Using it five days a week for 40 hours it is hard to define the details because of my comfort with it. It is as close to reliable as technology can be. I think it is a great product, and the company puts a tremendous effort into addressing any hiccups and in continuing to enhance the features and benefits. Pros It is easy to navigate. It is well thought out and provides a lot of features to capture beneficial information and to process ministry donations. It is an ongoing/developing program that improves its features and benefits which is great!! Cons Not everything is fully activated but it is a process and important needs are met from my vantage point and use. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EC Edith Catalina W. Data Services Coordinator Non-Profit Organization Management ### "Highly recommend Donor Engine and the Team behind the scenes!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 3, 2019 I truly appreciate working with reprrsentatives and their team at Donor Engine! They are all outstanding in their professionalism, customer service, and teamwork not only within their company but with the clientele as well. They respond to any email/request rather quickly and usually no longer than 24 hours. They are open to ideas and invite you to share them as they value the feedback of their clients. In fact, they have already implemented some of our ideas. They have a system that is both user friendly and very efficient. I truly recommend using Donor Engine and working with representatives and their team! Pros I like all the features and that it is both very user friendly and efficient. Cons I'm not a very patient person, and there were a couple of times that it was a little slow. Usually it's at a good pace. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TJ Tracy J. Financial Coordinator Non-Profit Organization Management ### "Donor Engine - Lifeline Designs" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 31, 2019 Working with Donor Engine, Lifeline Designs has been an amazing experience. I have never worked with a software team that was so interested in creating a product that met all our needs even if they required custom work. The team answered all our questions promptly and at times... several times a day, everyday, to make sure we were getting the most out of the product. They definitely went above and beyond with excellent customer service and knowledgeable input. Pros The software works seamlessly with our website. The ease of use for our participants is a welcome change from the system we used before. The software gives us access to the day to day information I need to keep up to date on the financial data required for running our event. The reports designed for retrieving "team" information for our event was easy to access and accurate. With a few clicks I could pull a report for the number and sizes of shirts that needed to be ordered, no more guessing. The software notifies us when we have a duplicate individual and allows us to merge accounts. Very easy to use. Overall, very satisfied with the software. Cons The basic financial reports provided with the software did not contain enough detail for our specific use. Although, the rep at Lifeline Designs and his team went right to work to create what we required. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/179143/Donor-Engine/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.