--- title: "Call-tracking Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Call-tracking Software - reviews, pricing plans, popular comparisons to other Call Tracking products and more." source_url: "https://www.capterra.com/p/179153/Call-tracking/" page_type: "product" language: "en" --- # Call-tracking Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Call-tracking ## What is Call-tracking? Magnétis is the leading European Call Tracking solution designed for franchise networks (Auto, Real Estate, Retail), marketing agencies, and SMBs Phone calls often create a data "blind spot" in analytics. Magnétis bridges the gap between online ads and offline conversations. This allows you to attribute 100% of your leads to the correct campaign and prove your true ROI Beyond granular tracking (linking calls to specific web sessions), we maximize conversions. Our exclusive "SMS + LP" feature automatically sends a text message with a personalized landing page to missed callers, ensuring no lead is ever left behind As a 100% French solution, Magnétis guarantees full data sovereignty and strict GDPR compliance. ## What is Call-tracking used for? [Call Tracking](https://www.capterra.com/call-tracking-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €10 Usage Based, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Call-tracking?[Manage this product listing](https://www.g2.com/products/magnetis/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Call-tracking 0.0 VS. [4.6 (144)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting Price €10 Usage Based, Per Month Starting Price $239 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (364) Value For Money 0.0 (0) Value For Money 4.5 (349) Customer Service 0.0 (0) Customer Service 4.5 (345) ## Call-tracking alternatives Highest Rated [800.com](https://www.capterra.com/p/208208/800-com/) [4.7 (364)](https://www.capterra.com/p/208208/800-com/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208208/800-com/) [Nextiva](https://www.capterra.com/p/175788/Nextiva/) [4.6 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175788/Nextiva/) [CTM](https://www.capterra.com/p/152004/Call-tracking-software/) [4.7 (159)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152004/Call-tracking-software/) [smrtPhone](https://www.capterra.com/p/255357/smrtPhone/) [4.7 (67)](https://www.capterra.com/p/255357/smrtPhone/reviews/) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/255357/smrtPhone/) ## FAQs about Call-tracking Overview ### What company size and specific industries is Call-tracking built for? Call-tracking is designed for small to large businesses in marketing, digital advertising, sales, e-commerce, and agency settings. It fits teams that manage phone-based lead tracking, campaign attribution, and customer response across service-driven and online sales environments. Features and Usability ### What are the key features of Call-tracking? Call-tracking offers call recording, call routing, caller ID, IVR, and voice mail for managing inbound calls, plus call reporting, real-time reporting, and reporting & statistics for performance analysis. It also includes campaign analytics, conversion tracking, keyword tracking, call transcription, call scoring, alerts/notifications, and third-party integrations. Integrations ### Which third-party tools and platforms does Call-tracking integrate with? Call-tracking integrates with 10 third-party tools and platforms, including Google Ads, Google Data Studio, Microsoft Advertising, HubSpot CRM, HubSpot Content Hub, Salesforce Sales Cloud, Matomo, WordPress, WhatsApp Business API, and Zapier. It also connects with FTP in the Cloud, Google My Business Pro Services, Piano, Smiirl, and Webhook Relay. Getting Started and Support ### What training and onboarding options does Call-tracking offer? Call-tracking provides in person training, live online sessions, documentation, and videos to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, documentation offers written reference material, and videos provide self-paced learning examples and walkthroughs. Getting Started and Support ### What customer support options does Call-tracking offer? Call-tracking provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Support details are listed in the catalog, but no reviewer feedback is available here to describe response times, helpfulness, or common frustrations with these channels. ## Features AI summary Based on 899 Call Tracking reviews Capterra data shows that buyers of call tracking software rank the following features as their top priorities: - **Call Routing** (**54%** of reviewers rated this feature as critical) - **Call Center Management** (**51%**) - **Call Tracking Metrics** (**46%**) Call-tracking supports all three of the features reviewers rate highest: **Call Routing**, **Call Center Management**, and **Call Tracking Metrics**. Together, these capabilities help businesses direct calls to the right teams, manage day-to-day call center operations, and monitor performance through detailed tracking data, allowing teams to improve response handling and make better service decisions. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Caller ID Identify the number and contact information of a caller before answering the phone Call Recording Record the audio of phone conversations for quality assurance purposes Call Reporting Track and report on all incoming and outgoing calls Call-tracking 26 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Scoring: Each call is assigned a score based on predetermined criteria, such as the quality of the call or the likelihood of conversion. - Call Tracking Metrics: Measure campaign influence through collection of keyword tracking and revenue sources - Call Transcription: Voice conversion to text - Call Whispering: Displays a personalized message to the receiver of the call, offering details about the reason or origin of the call. - Caller ID: Identify the number and contact information of a caller before answering the phone - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - Data Import/Export: Import and export data to and from software applications - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Keyword Tracking: Track and monitor a specific set of keywords - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Voice Mail: Computer-based system that allows users to send and receive voice messages --- Get Advice We can help you find the software with the features you need. ## Pricing Basic €10.00 Usage Based,Per Month ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Google Ads](https://www.capterra.com/p/213339/Google-Ads/)[ Google Data Studio](https://www.capterra.com/p/190616/Data-Studio/)[ HubSpot Content Hub](https://www.capterra.com/p/201318/HubSpot-CMS/)[ Matomo](https://www.capterra.com/p/182627/Matomo-Analytics/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.