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Userpilot

Pricing for Userpilot

4.6 (57)
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Userpilot has 3 pricing plans

  • Yes, has free trial
  • No free version
Credit Card Required: No
Discount: Custom

Starter

$249
Pricing Model: Flat Rate
Payment Frequency: Per Month
Starter plan includes:
  • User Engagement
  • Interactive Walkthroughs
  • Spotlights
  • Banners
  • Onboarding Checklists

Growth

$749
Pricing Model: Flat Rate
Payment Frequency: Per Month
Growth plan includes:
  • Resource Center
  • Advanced Event-Based Content Triggering
  • Unlimited Product Analytics, Surveys, & Feature Tags
  • Content Localization
  • Content Throttling

Enterprise

$4000
Pricing Model: Other
Payment Frequency: Per Month
Enterprise plan includes:
  • Custom Roles & Permissions
  • Premium Integrations
  • SAML SSO & Activity Logs
  • Priority Support
  • Security Audit & Compliance (SOC 2 Type 2 and GDPR)

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What do others say about Userpilot pricing?

Pricing RatingN/A
Value For Money
4.7(57)

Pros

  • Userpilot is easy to use a tool, budget-friendly, and easy to make flow and trigger.

  • Strong SaaS product fit. Excellent support and value for money.

Cons

  • Mediocre software that didn't provide my business with any real value and it was a pain to cancel.

  • Price is outrageous and customer service is awful.

Read Full Reviews Below
Rajeesh N.
UX Designer
Information Technology and Services, 11-50 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Features
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
March 18, 2023

"Simple and easy to use"

Overall: Userpilot is easy to use a tool, budget-friendly, and easy to make flow and trigger.

Pros: The Userpilot is an easy-to-use tool one can create onboarding for a new feature (Flow) in no time if a developer has to create that it will take more than a week. Easy to create a spotlight.

Cons: Sometimes I noticed when you create flows on Userpilot the interface hangs and takes time to load, this also few a times eats up the RAM too.

Darin H.
President
Computer Software, 1-10 employees
Used the software for: 1-2 years
Overall Rating
2.0
Ease of Use
2.0
Customer Service
1.0
Features
2.0
Value for Money
1.0
Reviewer Source
Source: Capterra
May 21, 2021

"Mediocre product, and awful customer service"

Overall: Mediocre software that didn't provide my business with any real value and it was a pain to cancel.

Pros: I wasn't getting any real value out of this product for a minimum of $199/month so I decided to cancel. It turns out you can't cancel in the app and have to reach out to customer service, who then is adamant that you fill out a survey to cancel your account. They literally refuse to cancel your account without filling out their survey. Incredibly shady business practice. Now I'm spending that time writing them a horrible review here. Nice work.

Cons: Price is outrageous and customer service is awful.

Reasons for Choosing Userpilot: N/A