# Userpilot Pricing 2026 | Capterra

> Learn more about Userpilot pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/179187/Userpilot/pricing

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# Pricing for Userpilot

[4.6 (57)](https://www.capterra.com/p/179187/Userpilot/reviews/)

Write a Review!

## [Userpilot](https://www.capterra.com/p/179187/Userpilot/) has **3** pricing plans

-   Yes, has free trial
-   No free version

**Credit Card Required:** No

**Discount:** Custom

### Starter

$249

**Pricing Model:** Flat Rate

**Payment Frequency:** Per Month

Starter plan includes:

-   User Engagement
-   Interactive Walkthroughs
-   Spotlights
-   Banners
-   Onboarding Checklists

### Growth

$749

**Pricing Model:** Flat Rate

**Payment Frequency:** Per Month

Growth plan includes:

-   Resource Center
-   Advanced Event-Based Content Triggering
-   Unlimited Product Analytics, Surveys, & Feature Tags
-   Content Localization
-   Content Throttling

### Enterprise

$4000

**Pricing Model:** Other

**Payment Frequency:** Per Month

Enterprise plan includes:

-   Custom Roles & Permissions
-   Premium Integrations
-   SAML SSO & Activity Logs
-   Priority Support
-   Security Audit & Compliance (SOC 2 Type 2 and GDPR)

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## What do others say about [Userpilot](https://www.capterra.com/p/179187/Userpilot/) pricing?

Pricing RatingN/A

Value For Money[4.7(57)](https://www.capterra.com/p/179187/Userpilot/reviews/)

Pros

Cons

[Read All 57 Reviews](https://www.capterra.com/p/179187/Userpilot/reviews/)

Read Full Reviews Below

Daniel S.

Co Founder, Head of Marketing

Apparel & Fashion, 11-50 employees

Used the software for: 6-12 months

**

Overall Rating

4.0

**

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

90%

9/10

Reviewer Source

Source: Capterra

October 14, 2020

"Increases engagement"

**Overall:** I am glad we chose user pilot over Pendo - doing so allowed us to get more flexibility with the user journey through their guides and then with the $$ we had left over (Userpilot is cheaper than Pendo) we were able to get mixpanel and world class analytics.

**Pros:** I liked that you have a "what you see is what you get" editor. It's pretty intuitive and easy to make a design that looks good. You can create custom flows based on segments of users so that different people have different experiences based on their previous actions or the metadata that you have attached to them as a user.

**Cons:** There were some glitches and times when it would freeze up and you have to redo your work. Userpilot is a relatively young company so I would imagine that these will continue to be ironed out.

**Alternatives Considered:** [Pendo](https://www.capterra.com/p/151951/Pendo-Platform/)

**Reasons for Choosing Userpilot:** We could built a best in class stack using segment to send data to user pilot and mixpanel - for the same price as Pendo. Mixpanel gave us predictive analytics and a tool for analytics and user pilot's software seemed more flexible and intuitive. We also preferred the sales process with Userpilot. Pendo's sales process followed the "classic" SaaS sale where you have to talk to a rep who asks you questions and can't provide any answers before passing you to the Account Executive. The account executive then wants to find out more so they can build a sales case, then there's the sales presentation and they move on to "closing the deal". With userpilot we hopped right on with someone really knowledgable, they qualified us pretty quickly and then dove right in, showing us the software and answering all our technical questions.

Jason T.

Senior Software Developer

E-Learning, 11-50 employees

Used the software for: 6-12 months

**

Overall Rating

5.0

**

Ease of Use

4.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

90%

9/10

Reviewer Source

Source: Capterra

July 24, 2020

"Excellent tool for showcasing product features and improving user adoption"

**Overall:** Our LMS can be a little complex to understand at first. UserPilot helps us to guide learners through what they need to know to get going. We've noticed less helpdesk queries coming through from new users. The NPS scores and feedback system have also been really helpful for us to know where we can improve

**Pros:** \- Intuitive and user-friendly process for creating tours and experiences. - Being able to pass custom data to the system is great - Unlike some similar systems, you can control which devices tours are shown on

**Cons:** \- We have encountered a few bugs when building more complex tours. - The technical documentation could use some more improvement

**Reasons for Switching to Userpilot:** At the time, Intercom Product Tours did not allow us to specify whether tours would be visible on mobile or not. Our site is so different on mobile that this made it unusable for us.

[Read All 57 Reviews](https://www.capterra.com/p/179187/Userpilot/reviews/)

## How should I be thinking about software pricing?

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