Who Uses This Software?

Small to medium businesses looking to reduce their customer wait time on the phone, and open up to new business communication channels such as SMS and social media.

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
  • Pricing Details
    Free trial includes 10 local numbers & 1000 local mins, valid for 14 days
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Aloware
  • www.aloware.com
  • Founded 2017
  • United States

About Aloware

Customer Experience is predicted to overtake price and product as the key brand differentiator. Our End to End cloud engagement platform helps businesses track their calls, offer 2-way business texting to their prospects, and intelligently route and distribute their calls to minimize customer wait time. Our cloud-based Contact Center solution is an omnichannel tool that supports calls, SMS and social messengers, adapts to any CRM you use today, and is loved by your sales & marketing teams.

Aloware Features

  • Call Recording
  • Call Routing
  • Caller Identification
  • Campaign Management
  • Conversion Tracking
  • CRM
  • IVR / Voice Recognition
  • Keyword Tracking
  • Analytics
  • Churn Management
  • Communication Management
  • Community Management
  • Content Syndication
  • Feedback Collection
  • Gamification
  • Live Chat
  • Video Content

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