--- title: "PMS Expert Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PMS Expert Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more." source_url: "https://www.capterra.com/p/179198/PMS-Expert/" page_type: "product" language: "en" --- # PMS Expert Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) PMS Expert ## What is PMS Expert? Cloud system for hotel and vacation home management, with a channel manager integrated that connects 100+ OTAs. ## What is PMS Expert used for? [Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €15 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PMS Expert?[Manage this product listing](https://www.g2.com/products/pms-expert/claim_requests/new?auto=true) ## PMS Expert Overview Updated September 2026 AI summary PMS Expert offers small businesses tools for managing hospitality properties, supporting functions such as reservations, front desk operations, housekeeping, maintenance, and CRM. It includes options for built-in accounting, online booking, rate management, and both single and multi-property setups. The software is accessible via cloud, web, and mobile devices, including Android and iOS platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PMS Expert 5.0 (2) VS. [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price €15 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.6 (1,623) Value For Money 5.0 (2) Value For Money 4.6 (1,549) Customer Service 5.0 (2) Customer Service 4.7 (1,591) ## PMS Expert alternatives [4.7 (118)](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (218)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about PMS Expert Overview ### What company size and specific industries is PMS Expert built for? PMS Expert is designed for hospitality businesses of any size, from apartments and smaller properties to large hotels. It serves the hospitality sector and fits property operators that need a system suitable for both compact accommodations and larger hotel environments. Features and Usability ### What are the key features of PMS Expert? PMS Expert offers reservations management, online booking, and rate management for property operations, plus front desk management and housekeeping management for daily coordination. It also includes built-in accounting, CRM, GDS/OTA integration, maintenance management, and support for multi-property, single property, and vacation rental setups. Getting Started and Support ### What training and onboarding options does PMS Expert offer? PMS Expert provides in person training, live online sessions, and documentation to support team setup. In person training allows direct instruction, live online sessions support guided remote learning, and documentation offers written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does PMS Expert offer? PMS Expert provides 24/7 live rep support and chat. These channels give users direct access to help at any time. No reviewer feedback is available here to describe response speed, helpfulness, or common support frustrations, so only the listed support options can be confirmed. ## Features AI summary Based on 2,081 Hospitality Property Management reviews Not all Hospitality Property Management software covers every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Reservations Management** (**63%** of reviewers rated this feature as critical) - **Calendar Management** (**64%**) - **Online Booking** (**58%**) PMS Expert supports **Reservations Management** and **Online Booking**, helping properties handle guest bookings efficiently and capture reservations through digital channels. However, it does not include **Calendar Management**. Instead, it offers other features that reviewers also rate as important, including **GDS/OTA Integration** (**50%**), **Front Desk Management** (**46%**), and **Rate Management** (**40%**). These capabilities help businesses keep room distribution connected across sales channels, manage daily property operations, and adjust pricing more effectively, allowing teams to improve occupancy and guest service. Built-in Accounting Accounting functionality within the system, not requiring integration with third-party tools CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system For Vacation Rentals Designed for vacation rentals Front Desk Management Check guests in and out, issue key cards, schedule wake up calls, or other requests GDS/OTA Integration Global distribution system used by online travel agencies to track availability and manage reservations Housekeeping Management Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff PMS Expert 12 features ### All Features - Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - For Vacation Rentals: Designed for vacation rentals - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Multi-Property: More than one location - Online Booking: Book meetings and appointments through a website or digital platform - Rate Management: Track/optimize rates in relation to usage - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Single Property: One location --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Basic €15.00 Per Feature,Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent FK Florian K. Manager Hospital & Health Care ### " For hotels like ours, a good and cheap solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 15, 2019 Pros Fast reaction, Easy to Use and effective training! Very good Costumer Suport! Cons Momently Nothing!!!!! It\`s everything OK Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Ana M. Manager Hospitality ### "Amazing company - professional service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 9, 2018 This is definitely the solution to your problems. Pros This software is excellent and i would highly recommend it. I am a big fan and it helped our business Cons Nothing. Everything is perfect. I am a big fan. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.