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Spacebring

Reviews of Spacebring

4.9 (15)
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Showing 15 of 15 reviews

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Anders N. avatar
Anders N.
Founder
Real Estate, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 13, 2021

"The goto solution for turning a space digital"

Overall: The contact with them during onboarding and feature dev. was outstanding. Always quick response and available !

Pros: Ability to ask for new features, the iterating process that the product constantly goes through. Stability and usability.

Cons: Would love to have more design options, but it´s not a dealbreaker.

Alternatives Considered: essensys Platform, OfficeRnD Flex and Operate
Reasons for Choosing Spacebring: Functionality, price, onboarding and staff.
Reasons for Switching to Spacebring: To have a one solution for all our needs, Management, booking, Access and communication. That we got 3 additional functions was a bonus.

Vendor Response

By Spacebring on November 12, 2021
Anders, thank you for taking the time out to share your experience with us. We are happy to know that the onboarding process was smooth for you. Indeed, we understand how much adding new features for free benefits our customers, so it's our pleasure to improve the product as much as we can.
Meisha S.
Director
Facilities Services, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 9, 2023

"Ancards is the best decision we’ve made with our Coworking Business!"

Overall: Andcards has been a game changer for our coworking business. We are so thrilled we made the move and won’t be looking back or looking elsewhere. They have our business for as long as our doors are open!We are a new coworking business (1 year old) and initially went with Nexedus. We chose Nexudus based on claims online that it was one of the leading coworking softwares on the market. It was a disaster from the word go. Nothing about their software was easy, our members were constantly having trouble and we were forever getting emails or members coming to us with issues. We couldn’t imagine what it would be like if we scaled the issues we were having as our members grow. It came to a point where we knew it wasn’t us or our members it was Nexudus and things needed to change. We googled to see if anyone else was having the headaches and came across another company saying the exact same problems. They mentioned they switched to Andcards and couldn’t be happier so I got in touch with the Andcards team.After using it for four or more months, we can definitively say that we are extremely happy with the switch! The app is clear and easy to use for customers, so everyone knows how to book our services. There's no need for us to constantly answer customers' emails or help requests come in. Everything is fully automated and runs like a charm every single time. andcards has made running our business smoother than ever before!

Pros: You can’t get more user friendly than Andcards for both administrators and members. We love that as an administrator you can run everything from your app on your phone, you don’t have to have your laptop making it super easy to run the business on the go, respond or do administrative tasks anytime anywhere. The personalised app is professional and awesome, our members love it and do everything without needing any guidance, it’s intuitive and simple. The developers are constantly improving things and adding features that we didn’t even know we needed. They added an in app chat function recently so we can now directly chat with our members in the app and members can chat to other members. They also have a live chat with the developers so if we have an issue we use that to get help and assistance. The chat function and chat history of chat has minimised the need for emailing and keeps all the conversation history in one place. So many things to love about Andcards!

Cons: Having used the software for nearing 6 months or so now there are only a few minor things that we feel could enhance the user experience and administrative side of things. However that said we’ve already put in our requests with the team at Andcards and knowing how awesome and responsive they are I know it won’t be long before they make those little improvements. The team are really dedicated and passionate!

Switched From: Nexudus
Reasons for Switching to Spacebring: Nexudus was the most painful software I’ve ever had to deal with. The user experience was awful, never ending issues and bugs. Complicated and far from seamless.

Vendor Response

By Spacebring on February 10, 2023
Meisha, thank you for your amazing review! It's wonderful to hear that our product has positively impacted your business. Your kind words mean the world to us. We're so glad we could serve you this way and look forward to continuing to excite you with a high-quality product, amazing new features, and top-notch support service for the years to come! ����
Ira A.
Admin
Real Estate, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 6, 2024

"Managing my coworking space before Spacebring was never so easy"

Overall: TBH, managing my coworking space before Spacebring was never so easy. We like a simple interface in an app with all the features we need. We had different problems wirh members engagement in our space, but now our admins can communicate with members in 1:1 chats, create events and post some news in a feed. With all this and even more we always know what happens in our coworking space.

Pros: Rapid Spacebring support helps us with every question that we have.

Cons: The app has so many features that we need time to explore them all, but it's a challenge we are ready for.

Dayton C.
Community Manager
Executive Office, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
3.0
Customer Service
5.0
Features
3.0
Value for Money
4.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
February 7, 2023

"Great for small/new business"

Overall: It has been a good experience with andcards, the customer service is great and they are willing to work with us on implementing features to fit our needs.

Pros: I like that the software was relatively simple to get set up and implemented. They have the basic components of what is needed.

Cons: Some specific detail features are missing when it comes to reports. Some customers find it difficult to navigate.

Reasons for Switching to Spacebring: Other software was being discontinued and the new version was too expensive.

Vendor Response

By Spacebring on February 10, 2023
Thank you for the honest feedback, Dayton! We'll do our best to continue providing excellent service and products that make a difference for you. If you have any further feedback or specific instances you'd like to share with us directly, please don't hesitate to reach out. Your insights would be extremely helpful as we continuously strive to provide better experiences for everyone using our products and services. Thank you again for taking the time to leave us your feedback—it's greatly appreciated!
Olya P.
Admin
Real Estate, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 20, 2024

"We were impresed with Spacebring Reception. "

Overall: It was important for us to have some feature that will help us make check-ins simpler, have option to do it witout admin help. We were impresed with Spacebring Reception. Very intuitive and cool tool for managing visitors, even unexpected ones. Members can register guest by themselves and it save a ton of admin time.

Pros: The app made check-ins and check-outs much simpler, members like it

Cons: Maybe add an option to send code to phone, not to email

Kate M.
Business Owner
Commercial Real Estate, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 6, 2022

"A great alternative to the big players"

Overall: My overall experience, from initial onboarding and setup, daily use and support has been exceptional. The customer support they provide is unlike anything I have ever experienced and I cannot rate them highly enough in this regard. I feel listened to as a customer and am constantly impressed at the lengths they will go to to improve their product based on customer feedback.

Pros: What drew me to andCards initially was the focus on member experience. Plus it had all of the features I was looking for in a coworking management system.

Cons: There have been a few limitations to the software however the team have been incredibly open to feedback and suggestions and are continually adding features and improving the product.

Reasons for Choosing Spacebring: I looked into all the big players and found they were either too complicated in their set up and/or too expensive. We are a small, regional coworking space and many of the software platforms are designed (and priced) for bigger enterprise.
Switched From: Skedda
Reasons for Switching to Spacebring: I was looking for system that offered more than space booking and management. I needed something that could manage coworking memberships and monthly subscriptions.

Vendor Response

By Spacebring on June 11, 2022
Thank you for entrusting us with the care of the Hustle community, and for taking a moment to recommend us to other coworking spaces. Rest assured that we'll continue our work to deliver exceptional software experiences to your members.
Mario A. avatar
Mario A.
Founder
Food & Beverages, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
March 27, 2023

"Workps x Andcards"

Overall: Really great experience, they are always there to answer questions and a very friendly team!

Pros: The members profiles are displayed well and the ability of members to chat with each other. The stream feature is great to keep up with the community!

Cons: Members portal could use some type of fun dynamic. Adding verification features on mobile device would be great.

Alternatives Considered: Optix
Reasons for Choosing Spacebring: Friendly team and really welcoming from the beginning. Answered all the question I need when beginning my coworking space.

Vendor Response

By Spacebring on March 29, 2023
Thank you for your feedback! ���� We are thrilled to hear that you had a great experience with andcards. We always strive to provide excellent customer service and assistance, and we're glad to know that you found us helpful and friendly. Please don't hesitate to reach out if you have any questions in the future.
David B.
Cofounder AND CEO
Biotechnology, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 27, 2024

"Best management system for coworking and labs spaces"

Overall: I couldn't be happier with my choice and recommend everyone!

Pros: I have been using Spacebring software for few months already and I can't tell enough how setesfied I am! Spacebring was a game changer as I wanted to get rid of all the manuall hassel I had before, it helped me automate varius aspects of my coworking and lab space operations - making my life as a business owner easier and better as I can save my time. Spacebring transformed my coworking space operation to be faster, with higher members satisfaction and better subscription churn rate as I could offer more amenities and options for my members. I have compared all other similar softwares and in conclusion Spacebring is more complete, easy, and pleasant to use.

Cons: Vast options of features which will take me time to grow into.

Alternatives Considered: Nexudus, OfficeRnD Flex and Archie

Vendor Response

By Spacebring on August 22, 2024
Thank you so much for your wonderful review! We're thrilled to hear that Spacebring has been a game changer for your coworking and lab spaces. We're proud to offer a complete, easy, and pleasant solution that meets your needs. We appreciate your feedback on our extensive features and are here to support you as you explore all the possibilities Spacebring has to offer. If you ever have any questions or need assistance, we're just a message away. Thank you for recommending Spacebring! We're excited to continue being a part of your success.
Natasza W.
Junior Community Manager
Facilities Services, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 14, 2021

"Easy and efficient work "

Pros: Andcards is a great management software for coworking comapanies such as ours. First of all, it helps us efficiently manage the daily rental of our conference rooms. The andcards’ desktop is very clear and easy to keep track of the schedule. Furthermore, the best advantage is the mobile app. It enables us to book a room from any place and at any time. So even if you are at home on a Sunday evening and you just remembered that tomorrow you have an important meeting, you can book the room straight away. Last but not least, the support team. They will help you with any issue you might have. And the best part is that you do not have to wait days for their answear. Usually they answear in a few minutes. To sum up, Andcards will help you organize your work in an efficient and very easy way.

Cons: There is not such a thing. Any problems I might have, the support team will help me solve them.

Vendor Response

By Spacebring on November 8, 2021
Natasza, thank you so much for your wonderful words about andcards. We are happy to see Workin among our customers all this time and we are always glad to assist. You can certainly count on our Support and Product Teams in the future.
Faye G.
Front of House
Hospitality, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 17, 2022

"Embassy Tea House review 2022 "

Overall: Overall, we are very happy with andcards service. Each time we email with a question or updates, they are always on the job and around to help and give us answers, we have manged to set up calls which have all been very successful. We look forward to working with andcards for a long future!

Pros: The best and most effective feature on the system is the room booking! This runs so smoothly, this is super simple and easy to use, runs perfectly, all tenants in the building are also able to use this with minimal training this makes the operations at Embassy Tea House less time confusing & manageable.

Cons: Our cons were not being able to get the data from andcards in an efficient way to report on. However, andcards have now altered the product and it we are able to get the data we need. There is a chance we may need to alter this in the future. As it stands we are happy with this update.

Vendor Response

By Spacebring on January 21, 2022
Thank you Faye for the trust and kind words. We'll continue doing our best to ensure that the Embassy Tea House members are happy.
Lindsay H.
CEO
Consumer Services, 1-10 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
February 16, 2022

"Best customer support ever!"

Overall: They are incredible. When we come with feature requests or questions, they are right there. I have never had this great an experience with a software company. They don't have the most sophisticated product but it's so easy for our members to use, it has the features we need and none we don't, and we get incredible feedback from our users about how good it is. So happy with them.

Pros: It was the only coworking software on the market that could be customised enough to suit our unique business model. Beyond that, the customer support and product development that AndCards does on our behalf is incredible.

Cons: I think the design could be more sophisticated and some of the features could be a little more intuitive when it comes to the UX.

Reasons for Choosing Spacebring: They had the flexibility to implement the credits system we wanted over the cash pricing that all other coworking software forces you into.

Vendor Response

By Spacebring on February 18, 2022
Lindsay, thank you so much for your words about andcards. We are glad to see LAMB with us and make your members happy. Customer feedback has always been important for us and we'll continue bringing even more value to the product in the future. If there is any other feedback about the app functionality or design left, you are welcome to reach out to support@andcards.com at any time.
Nikhil A.
Founder
Program Development, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 22, 2022

"Ideal for coworking spaces and office meeting rooms"

Overall: We could go past design, prototyping and successfully test our business model.

Pros: Nothing on the market was as effortless to integrate and offered unlimited location/resource listings.

Cons: None, really! The backend is web-based and has an app for MacOS which is a bit dated in looks but worked just fine and did what we needed it to do!

Alternatives Considered: Cobot
Reasons for Choosing Spacebring: Full suite of advance features and integrability not to mention the ability to scale

Vendor Response

By Spacebring on November 29, 2022
Thank you for the feedback and the recommendation, Nikhil! We always strive to maximize the platform's ease of use and integration potential for your coworking space's benefit.
Andrew W. avatar
Andrew W.
Founder
Real Estate, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
May 30, 2023

"Using andcards"

Overall: Superb, I have seen it grow and develop. Get better and better. Also the support is quick, friendly and resolves the problem easily

Pros: Constantly improving, new features and the support

Cons: Nothing really very happy with it and used for a long time

Reasons for Switching to Spacebring: andcards is way better

Vendor Response

By Spacebring on August 22, 2024
Thank you for your kind words! We're thrilled to hear that you've seen Spacebring grow and improve over time, and it's great to know that our efforts are making a positive impact. We're committed to continuously enhancing our platform and providing the best possible support. If you ever need anything, our team is always here to help. Thanks for choosing Spacebring!
Dennis H.
COO
Commercial Real Estate, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 2, 2023

"Very happy with andcards"

Overall: Very easy to deal with, quick response time

Pros: The team behind the service.Very helpful

Cons: Nothing special that we'd like to see improve at the moment

Vendor Response

By Spacebring on May 29, 2023
Thank you for your kind feedback, Dennis! We're delighted to hear that you are happy with andcards. Our team takes great pride in providing helpful and reliable service to our valued customers. We appreciate your support!
Ashley R. avatar
Ashley R.
Contractor
Design, Self-employed
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 14, 2021

"Switching to andcards has decreased our customer support complaints by 94%"

Overall: Fantastic! It's rare to see such impressive support. We have given feedback and seen the change roll out within 2 days. As a tech team ourselves, we know it takes an amazing team and fantastic leaders to pull off that kind of turnaround.

Pros: The user experience is so simple. Our members no longer have barriers just to get in the door. Also, their support team is hands down the best I've ever seen.

Cons: There are a few areas like the customer billing experience and analytics that could use some improvement.

Reasons for Switching to Spacebring: Poor customer experience and the issues were monopolizing my time that could be spent in other areas of the business. Andcards presented a clean, simple customer experience and it hasn't disappointed.

Vendor Response

By Spacebring on November 8, 2021
Thank you, Ashley! We strive to introduce a ton of useful product improvements for your coworking business. By the way, we are planning more enhancements to Analytics, so feel free to pass your ideas to support@andcards.com.