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Interior Designers, Decorators and Stagers

Product Details

DesignFiles is an easy-to-use online platform for interior designers just like you. Consider it your very own branded portal to manage projects, source products, create 2D & 3D design boards, communicate with your clients and prepare persuasive presentations. DesignFiles is truly a one-stop shop to easily service your clients and grow your bottom line. Go from initial consultation to delivery as soon as possible -- and count on responsive support to back you up.

Contact Details

DesignFiles

https://designfiles.co

Founded in 2016

Located in Canada

Starting Price

  • $19.00/month/user

Free Trial

  • Yes

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

DesignFiles Features

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

DesignFiles Reviews

Overall
4.5/5
Ease of Use
4.5/5
Customer Service
5/5

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Showing 50 of 186 reviews

Showing Most Helpful

Showing 50 of 186 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Jacob H.
Interior Designer
Design, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 16, 2018

“Design Files, The New Olioboard, Is AMAZING”

OverallIt has been a fantastic experience. The fact that there are now libraries from vendors I use frequently helps to save me time trying to find images and download them to my computer in order to upload them to the program. Same with Paint color libraries. The Add to Design Files bookmark tab is incredible and a genius tool that I have never seen with any other program. If you haven't seen what it is, you can view helpful videos. Again, customer service has been incredible and two of the reps are great at walking you through steps and getting back with you instantly, especially using the messaging dialog box in the program. If I had to rate my experience out of 10 with 10 being the best, my experience would be a 100.
ProsIt's easy to use, gives great perspective and gets the point across to clients. The greatest tool to use for quick changes and edits to client ideas and spaces. I have used many programs and this one eliminates all headaches from other programs that seem to be way too advanced when all you need is to display ideas. Great for pricing and itemizing client projects. I will never use any other product. I used Olioboard religiously and this program is Olio on steroids and anyone can use it! Saying I love this program is an understatement and the creators, take time to train everyone and answer any questions one might have. Best customer service ever.
ConsThere are very few things I do not like because the program has been updated so much but the fact that I cannot duplicate items using keyboard shortcuts can sometimes slow me down but there is a duplicate button so I shouldn't complain. I wish we could crop color swatches for creating half walls and such, but then again, you can use the adjust tool to skew the shapes. There really isn't a lot that hinders me in creating a project.
Reviewer Source 
Source: Capterra
November 16, 2018
Nicola C.
Principal
Design, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
March 11, 2019

“Design Files Brings Simplicity to the Design Process”

Overall It's a huge bonus to provide my clients 24/7 online access to review designs, make comments and, soon, issue payment - especially being here in San Francisco which is a very fast, super digitized city. In my website content, I am adding and promoting these features as a value added benefit of why to work with me!
ProsGreat user interface and customizable platform for my interiors business. I am able to leverage a powerful online platform for my clients 24/7 access and it's gives me a great service edge. I feel very personally well acquainted with this platform due to the accessibility of customer support and simple, easy to understand tutorials. The support staff is approachable and super informative. Having the Facebook group is helpful as interior designers always need a professional forum to chat about this adventurous E -Design business model!
ConsThere is not too much I don't like as it offers me alot of creative freedom and informs my design process in an intuitive way to build great design packages for my clients. From the financials side, functionality is a big topic however. Simple online payments will be convenient. Working my mark up and design fee into the pricing structure is also helpful. However I understand DF is not an accounting platform. I have worked extensively with Studio Webware and probably will continue to for more in depth billing breakdowns. For instance, SW is effective when specifying custom items with multiple components like fabric, trim, fabrication, etc and being able to bundle the pricing into one line item price for clients to see. Having this sort of custom item function might be a great add-in. Obviously, SW is required for revenue tracking and tax reporting purposes. The stuff designers hate to do but must understand. I have researched most, if not all interior design software extensively and still don't know one program that does it all....
Reviewer Source 
Source: Capterra
March 11, 2019
Shirley S.
owner
Design, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 8, 2018

“Design Files”

OverallLove it!
ProsWe have been using DesignFiles for a year or more and we have been very happy with it. One of the representative's customer service is the absolute best! We plan on using it even more since we are starting to launch an E-Design division of our business. They only thing that would make it better is if we could do actual 3D drawings and floor plans using our client's room measurements. We have to do them in a separate program and then import all the information. We would definitely pay more for this feature.
ConsI wish that we could precisely size multiple items the same using actual dimensions like you could in the previous version of the software. As in all the photos could be set at a certain dimension. It would be great if once we crop, manually remove background or correct the color range of an item, it would stay that way in our library so when we use it again we would not have to do that all over again. I would love it if the program saved the email addresses after we enter it once so that we would not have to look up our clients email address every time we want to sent them a new design for other rooms. These things aren't really cons, they are more my wish list!
Reviewer Source 
Source: Capterra
October 8, 2018
Ellen L.
owner
Defense & Space, Self-employed
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
October 8, 2018

“Good program”

OverallI overall like DesignFiles and love being able to show a completed design board. It does help to present my ideas to my client in a professional manner without having to make a manual board.
ProsI like the ease of importing items to my library and being able to call up categories (rugs, etc). It's client-friendly - allowing boards to be emailed directly to my clients and having them comment back is very helpful. Also like the shop it page for lower-budget clients.
ConsThere are only two things I don't like about this program. The first is that on almost every board, I have images that "ghost". It doesn't matter where they are sourced from, the client can't see some on the board and have to scroll down to shop it page to see all items. It's the thing that makes me look to other programs to be honest, because it looks unprofessional. The second thing is that even though there is a 3D option which is great, I cannot pull outer edges of an image like a rug to appear correct or say a piece of furniture on the side wall of a board. I know it's not a render software, but if it had this feature I wouldn't have to use other programs to do that.
Reviewer Source 
Source: Capterra
October 8, 2018
Tanya M.
Principle Designer
Design, 1-10 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
3/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
October 8, 2018

“Almost But Not Quite”

OverallI've been able to EASILY incorporated eDesign into my decorating business! This allows me to reach clients all over the country. Before incorporating eDesign I'd miss out on clients who didn't live in my service area or who couldn't afford full service. Now, I'm getting an additional stream of revenue. It's nice not leaving money on the table or going broke trying to make it!
ProsI love how easy it is to create concept boards. It's super easy to clip products using the DesignFiles extension. I love that I can hide pricing or whole products from my clients (for those trying to "shop me"). It's ridiculously easy to insert the widget onto my websites and social media accounts. And it's just as easy to create design packages. I love the incorporated questionnaire and the vivid concept boards.
ConsIt's time consuming removing the background from products manually and cropping only works horizontally and vertically but not free form or just diagonal. The viewing space when editing a project is impeded by the product drawer and the function menu. I wish it were easier to angle paint as well. Again it can only remain in square form which can be irritating. It would be nice if I could overlay my company's name over my concept boards (unless I'm missing something).
Reviewer Source 
Source: Capterra
October 8, 2018
Avatar Image
Michelle M.
Interior Designer
Internet, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 15, 2018

“Design Files is my online assistant!”

OverallThe team is amazing! They are constantly striving to be innovative with Design Files and take feedback seriously. There have been so many updates and new features since the initial launch of the site and with every change, the program gets easier to use. It is extremely professional and worth every penny!
ProsI love Design Files! It is so helpful to have everything that I need to send professional concept packages to my clients. The web clipper makes it easy to grab images, information and pricing for any product online and the editing features allow me to control what I want my clients to see. The new room rendering application is great to show clients what their space will look, with the actual pieces. This is extremely helpful from a visual standpoint and so much easier than photoshop.
ConsThe only con that I have is I would like to be able to create invoices for my clients. Hopefully this is coming soon...
Reviewer Source 
Source: Capterra
December 15, 2018
Clare R.
Owner
Design, Self-employed
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 26, 2019

“DesignFiles Is the Best!!!!”

OverallDesignFiles allows me to do what I do best: design. DesignFiles has relieved me of so many tasks that used to literally swallow my days. DesignFiles is truly all-encompassing: design and mood board creation, a communication platform for me and my clients, budgeting, invoicing and so much more. Not only do I love it, but many of my clients sing DesignFiles' praises also.
ProsAlthough DesignFiles offers solutions to just about any interior design task, what I like most about DesignFiles is their Customer Service. They offer a trio that cannot be beat: first, DesignFiles' designers can at anytime access a library of videos and pdf's that are user friendly and clearly explain all aspects of the platform. Second, answers can be obtained via live messaging and/or their social media group. Third, and this always tells me that a company has my back: they continually not only seek improvement advice, but take that advice and implement it. It is truly amazing.
ConsI can't think of anything I don't like.
Reviewer Source 
Source: Capterra
July 26, 2019
Kristen S.
Interior Designer
Design, Self-employed
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
March 25, 2019

“Excellent tool for interior designer to bring your vision to life”

OverallThe ability to keep most of my client information and products in the one space as well as being able to invoice directly is such a time saver. The presentations are much more professional and digital. Love using this tool and look forward to growing with Design Files in the furture.
Pros- love the usability - love the new distort feature - happy with the invoicing directly from website featrure - love the new questionnaire
Cons- dont like that the questionnaire isnt editable, the ability to add additional questions would be good - dont like that when my clients are filling out questionnaire and visiting their presentations they are directed to designfiles.co website. My clients can find this confusing. - would like to see the questionnaire be emailed from my address and not info@designfiles - again this can confuse my client as they are expecting it form me
Reviewer Source 
Source: Capterra
March 25, 2019
Amy M.
Interior Designer
Design, Self-employed
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
December 11, 2018

“Overall, I am very happy with Design Files.”

OverallOverall, I am happy with the program. However, If another program came available that would offer me these options (for the same price)I would most likely switch to another program that offered more customization.
ProsDesign files allow me to be able to streamline my design work and communicate/collaborate with clients virtually. This has helped my business immensely. I do have a few things that I dislike/ wish that Design Files could offer so I recently looked into switching to another program. However, after researching other programs out there I felt that Design Files was the most affordable, simple to use and is currently the best program out there for virtual design.
ConsI wish that you could customize things more, for example, the questionnaire, emails, the look for the site etc. my primary dislikes are that you can't provide coupon codes, that the chat doesn't carry over throughout the design and that you can't create a standard title block within the program.
Reviewer Source 
Source: Capterra
December 11, 2018
Jennifer W.
Owner
Design, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
October 8, 2018

“Great application for our every day work”

OverallWe are able to create boards very quickly, search easily, and send presentations to client right from the app. This is huge! Love the ability to turn off pricing and linking, so clients are focused on the products.
ProsInterface and ease of use Easy to clip items from sites Export image and PDF is amazing, we use it all the time Being able to duplicate designs is key! Being able to re-order boards
ConsTook us a while to properly set-up accounts so everyone could see all boards These are more wish list items but would be nice to be able to select multiple images to re-size/delete/move Would like to be able to clip multiple images (colors of something) off a site without having to create a new product each time. The surface area for boards seems very small and we're cramming everything into a small space in the app. We often shrink it down, then re-size it Would love to use delete button as well as trash can to remove items on boards
Reviewer Source 
Source: Capterra
October 8, 2018
Lisa J.
Foinder
Design, Self-employed
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 30, 2019

“Amazing Platform!”

OverallOverall there are enoug functions for us to create and manage clients. We have a "short" list of functionality we would love, but the service and ease of use for new for new designers is great. Thanks to the executive. + Team
ProsThe clickable shopping list and uploading of products. We also love the comment options within the project for designer/client exchange.
ConsReceiving a notification for every comment is killing our inboxes. Would love an option on how to receive notifications. Once a Day. Once an hour, or something that would bundle them per project if made with in a certain amount of time. For both client and designer. Or make some sort of instant message option, so it more like texting within the platform and you just get a PING sound when a designer/client makes a comment. Also we really need categories for the Library. Take so much time searching our librbary. Loved Olio Boards category setup.
Reviewer Source 
Source: Capterra
January 30, 2019
Wendy W.
Interior Designer
Design, Self-employed
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 10, 2018

“Working with DesignFiles....”

OverallPositive from the outset. If you do not use CAD this is a great tool for any design business.
ProsThe ability to create a room set simply with cut out features, sizing options etc. Work can be ordered into client projects, stored for later reference. Pricing, shop it features...long list. This has revolutionised my small design business. I have yet to use all of the available features!
ConsNo floor plan drawing option although can import but would rather have the facility The cutting out could still be improved No cropping feature on paint colours, simply sizing up or down. Not enough. More room sets please, possibly some UK home sets? I would like a folder option to file finished work...by client
Reviewer Source 
Source: Capterra
October 10, 2018
Annette D.
Interior decorator/e-Designer
Design, Self-employed
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 26, 2018

“My Own e-Design Office! ”

OverallDesignFiles has given me the opportunity to work on some decorating projects that I wouldn't have been able to complete without it. It's really inspired me to work on new decorating goals and try to grow my business.
ProsI think the thing I love the most is having the DesignFiles Browser Clipper. Although I really like the vendors on this site it's so helpful to have the flexibility to clip products from outside sources. The download presentation with shoppable links is incredibly professional...LOVE it (and my clients love it too!) Also love being able to organize all of my projects in one place...it's really like having my own virtual office space.
ConsI truly wish there was a way to place products in a room without having to search for something that has just the right angle so you can get the design perspective right. It really wastes a lot of time searching. It's especiallu frustrating when you find something that's perfect for a design but because you can't adjust it and change the shape to fit the space you're working on you have to find something else. This is ALWAYS a problem with rugs. I've gotten so frustrated that I rarely use them in 3D room designs.
Reviewer Source 
Source: Capterra
October 26, 2018
Amanda E.
Operational Manager
Events Services, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 8, 2018

“Effortless and Professional Boards”

OverallAfter transitioning over to DesignFiles from Olioboards, we are thrilled with the additional features it offers and the support we have received. So far, A+!
ProsAs wedding and event designers, there really isn't a program out there specifically for us in regards to creating stunning, customizable design boards for our clients. DesignFiles provides all of the easy-to-use tools and resources we desperately needed to make a program our own. Telling a story through a visual component, like a design board, is crucial to obtain and build on a client's trust - in our case, for the biggest day of their lives oftentimes. With DesignFiles, we are able to tangibly "recipe" our centerpieces (for example) by building them bloom-by-bloom and/or with hard goods accessories. This is a break-through for event design technology, and one we could not be more excited about!
ConsThe only issue we've run into is sometimes having the program be a little slow to catch up. For instance, if we click and drag an object with our mouse, sometimes the object may not follow, or may take a while. Other than that, it is flawless.
Reviewer Source 
Source: Capterra
November 8, 2018
Ellen B.
Interior Designer
Design, Self-employed
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
October 8, 2018

“Great tool for independent designers”

OverallI love this tool and use it with most of my clients. I think my clients like the simple links and like to interact directly on the boards. It helps me so much as an independent designer as I cannot afford much but I need to have professional presentations.
ProsI love that this software helps organize my projects in a professional easy to use way.
ConsI believe there may be a few issues (or maybe I haven't figured it out) on organizing the products. I often want to delete some of my items since I collect items first then play with the ideas. My lists get long and cumbersome. Also I wish there were a way to not trigger emails with every comment made on the boards.
Reviewer Source 
Source: Capterra
October 8, 2018
Avatar Image
Stephanie F.
Interior Redesigner/Color Consultant/Decorator
Design, Self-employed
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 8, 2018

“DesignFiles Rocks”

OverallOutstanding. Whenever I've had a issue, DesignFiles has been right on top of it. Their customer service chat tab is great and has helped me in times when I needed an immediate answer. Everyone is really helpful and friendly and open to suggestions.
ProsI love walking into a client's home and showing how interactive DesignFiles can be. It's easy to use, so practical and convenient. I especially like having access to the paint colors. I like the use of the designer clipper. It has helped me create an extensive library from items across the country. I love the webinars!!
ConsI would like to see more vendor options than the ones provided. Perhaps more upscale like Restoration Hardware, Blu Dot, more lighting, flooring and fabric options, too.
Reviewer Source 
Source: Capterra
October 8, 2018
Adi S.
Owner
Design, Self-employed
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 8, 2018

“DesignFile”

OverallI enjoy working with DedignFiles because it's a great platform that allows me to show clients my design scheme and layout. I love the clients questionnaire page, and ability to write notes on each item that I pick for them. It's a wonderful platform for communicating well with clients, so I can achieve a final design tailored to my clients needs and taste
ProsI like DesignFiles because it is simple to use, very efficient to show clients the color scheme and design layout of a room with 2D and 3D options, and my clients love the fact they can shop products that I recommend.
ConsI wish we had more options with rotating the items so I can place them in different ways. Also, we need a feature to be able to erase / change attached images on the project details page.
Reviewer Source 
Source: Capterra
October 8, 2018
Carolyn T.
Interior Designer
Design, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 8, 2018

“Incredible Design Tool!”

ProsDesignFiles cuts my time in half. The design concept and easy of "shop it" for the client is key. I use to have to do this all by hand and create links myself. Using DesignFiles gives my business the professionalism and quality we need to give our clients what they want. LOVE IT!
ConsI would like MY Library to Update automatically when added to. I would like to move around the board to see all the edges without going back to APP. I would like to be able to categorize my Library by items.
Reviewer Source 
Source: Capterra
October 8, 2018
Sally H.
Owner
Design, Self-employed
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 8, 2018

“Review of DesignFiles”

OverallI love it and CSR is so receptive to suggestions and responds to questions really quickly! This is a great business tool for designers! :)
ProsI can create professional looking design boards for clients and it makes it so easy for them to approve items individually. It is really easy to use.
ConsI wish that the board pdf's generated would show up in Landscape orientation so that they would fill the page better. Also, it would be nice if the entire product description would show up on the presentation.
Reviewer Source 
Source: Capterra
October 8, 2018
Ginger H.
Founder, Designer
Design, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 30, 2018

“Exceeding Expectations- Personalized support”

OverallAs an experienced developer of design technology, I researched many online design software solutions for my new business, EurDesign Studio. DesignFiles stood out for it's intuitive platform design, personalized business portal and exceptional visualization tools for interior design. The ability to brand my entire Client experience, including thoughtful marketing tools, and integrate the online design program seamlessly within my website were ideal. I appreciate DesignFiles commitment to product improvements and tutorials too! When I needed support- the executive quickly responded with a personalized video tutorial! Exceptional - very pleased to partner with DesignFiles!
ProsDesignFiles stands out for it's complete business solution, supporting the business of design to the creative rendering and sourcing.
ConsWould love to see more brand collections preloaded into software database and product library- would save enormous time and offer incredible design opportunities without having to load personal libraries. Style categories and/or brands (recognized retailers and to-the-trade designer brand resources)
Reviewer Source 
Source: Capterra
November 30, 2018
Dana D.
Interior Designer
Design, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 20, 2018

“Design Files is a very important tool in running my business!!”

OverallWords can't express how happy I am with Design Files! I can manage all my E Design client projects , track orders , and use the platform to create design concept boards and 3D designs for my clients. Design Files has truly been a huge timesaver for my business as well as keeping me extremely organized..Thanks Design Files!!!
ProsI love the project management aspect as well as the ease of use.
ConsI love everything about Design Files! The team continually updates the platform to create the best platform for designers.
Reviewer Source 
Source: Capterra
November 20, 2018
Mary B.
Owner
Design, Self-employed
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 8, 2018

“Design Files”

OverallVery good.
ProsEasy to use, lots of features and training videos being added all the time that make it better and better, great customer support.
ConsWould L-O-V-E a floor plan option so it would be a one stop shop for simple floor plans so you could show specific furniture arrangement AND to check how thing fit, No more best-guessing or going to another site and reloading all the furniture specs again to check fit in the room.
Reviewer Source 
Source: Capterra
October 8, 2018
Stephanie S.
Owner
Design, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 8, 2018

“Life Changer ”

OverallEvery aspect of my business issues are answered
ProsThat it continues to answer questions, that I didn't know I had until I started using the updates.
ConsI have the no issues with them thus far. I have to find ways to make better use of the resources you have provided.
Reviewer Source 
Source: Capterra
October 8, 2018
christina h.
Owner/Interior Stylist
Design, Self-employed
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
June 13, 2019

“So Far Impressed!”

OverallThe support team is awesome & I love how they are constantly making improvements to the software.
ProsI am so impressed with this software; you get so much for your money, which is amazing and allows for better profit! I think one of the aspects I like the most is the browser clipper. It makes it SO easy to find and save the products you want. I also love that all of the documents I send to my clients are branded with my company design. Lastly, the integration of invoicing is so simple and fantastic; I don't have to create my own estimate and invoice through another software or word doc, etc.
ConsSome of the small issues I have found along the way have been corrected/updated. The only item I can think of that is a bit confusing/problematic, would be how comments are delivered via email. For instance, if I leave six comments on six different items on a client's design board, I will receive separate emails back of each comment the client left. I will see what they wrote, however I won't see the image of the item they responded to. It would be nice to see the images along with the comments and to possibly have just one email with all of the comments connected to the correct image (instead of having six different emails with six different comments).
Reviewer Source 
Source: Capterra
June 13, 2019
Mary S.
Owner/Lead Designer
Design, Self-employed
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 28, 2019

“Glad I made the switch! ”

OverallI have to say, I was skeptical at first to sign on. But man am I glad I did. My reps and her team have been nothing but amazing when it comes to having a smooth transition. I was using Olioboard before DF and was devastated when I found out they were closing the site down. I was scared to make the switch and having to start all over. But DesignFiles made it so easy to start my account. Now, I find myself using all of their features and it's definitely simplifying my business.
ProsWhat I love most about DesignFiles is how user friendly it is. Not only is it easy to learn to use, but the fact that the team at DesignFiles is there every step of the way. Theyre there not only teach, but to keep you up to date on the new features they offer. I'm very impressed.
ConsCannot think of anything right now. Communication is always an issue when dealing with software issues. Not on DesignFiles. Every question I've had has always been answered quickly.
Reviewer Source 
Source: Capterra
January 28, 2019
Danielle A.
Interior Design Consultant
Furniture, 51-200 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
3/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
October 9, 2018

“Handy Program!”

OverallOverall a great program, use it ever day. Excited to see it progress!
ProsEasy to use, straightforward. Only program I know of like this. Very handy! Great customer support as well.
ConsMore functionality would be great. Perspective rugs would be awesome, and the "Remove Background" feature is kind of useless unless your item is a perfect square or rectangle. Still finding myself having to go into Photoshop to erase a lot of shadows, which really adds to the time because then you have to manually import everything instead of using your handy bookmark.
Reviewer Source 
Source: Capterra
October 9, 2018
Amy H.
Owner/Designer
Design, Self-employed
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 8, 2018

“Making my life as a designer easier”

OverallSheilah is fantastic! Available and responsive. Takes your feedback to heart.
ProsIt's so easy to clip products, create design boards, and share them with clients. DesignFiles keeps conversations organized, makes it easy to filter what information clients can see, and delivers a professional, easy-to-use shopping list. I use all these features for e-design work. For full service, I use the design board and pdf creator, with hidden shop links. So fast and easy!
ConsThere are a few minor functions of the design board builder that feel a bit clunky, like having to mouse over the delete icon rather than being able to hit delete on the keyboard. But I've never submitted that request so maybe that's on me!
Reviewer Source 
Source: Capterra
October 8, 2018
Jenna M.
owner
Design, Self-employed
Used the software for: 1-2 years
Overall Rating
3/5
Ease of Use
5/5
Customer Service
5/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
April 15, 2019

“User Review”

OverallI love making pretty design boards to present to my clients and having easy correspondence with them. Doing mostly e-design services, I present the items and my customers purchase on their own. Because of this I have not used the invoice feature and would love for Design Files to pair up with a well known affiliate link company so designers can make a bit of $ in affiliate sales.
ProsI love that it is easy to use and that the customer support is very responsive.
ConsThere are many times that I am using the Design Files shopping vendors and I drag an item onto my board and it does not show up. Another frustration is when the shopping gallery has "out of stock" items in it. I would love to see more vendors be available and the ability to narrow my search options by more than price, ie. finish, dimensions, customer rating etc. I would love to not have to keep all boards active in the program in order for the "shop it" link to work. Would be nice to download boards for myself and still be able to use those links when the board has been deleted.
Reviewer Source 
Source: Capterra
April 15, 2019
Rachel S.
Interior Designer
Design, Self-employed
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 15, 2019

“My Favorite Design Software ”

OverallAll my problems are solved with this software. I used to have to use multiple programs to do everything this does. I love it so much!
ProsWhat don't I like?? This software is so user-friendly and does everything I need it to. I love that I can design beautiful mood boards for clients by easily clipping images from websites, providing them with a shopping list and attaching other files like floodplans etc. I haven't come across any other software that does as much and as easily as this one. I love how they are always coming out with new features to make it even easier- like the perspective tool!
ConsI love that I can manually clip the background from an image. My only con is that it all has to be one path so if an image has multiple segments to clip- I can't do that. Like the negative space on the spindles of a chair etc.
Reviewer Source 
Source: Capterra
February 15, 2019
Laura E.
Owner, Lead Designer
Design, Self-employed
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 13, 2019

“Simple but Powerful Tool for my Business”

OverallI love all the tutorial videos that show me how use the platform to its fullest, the clipping tool is HUGE I use it all the time to add items to my library or a specific project while I'm surfing the web so I don't forget a product when I come across it, I love that it keeps my organized and everything in one place, and my clients have access to their boards anytime so they don't have to bug me after hours to re-send the presentations or links for products. This is such a robust program with so many great features that would have required me to use countless tools to accomplish the same result, and its totally simplified my process- not only from my end, but for the clients as well. I can't recommend it enough!
ProsThis program has streamlined my process and made creating design boards for my clients so easy! I like to do a high low mix of retail and trade sourcing so this allows me to share the retail links with my clients (for them to shop on their own) combined with a preview of the trade items I'm showing them. The ability to comment and share feedback on each board has saved so much time from trying to explain in an email what we're talking about!
ConsNothing so far! I've only been using it for a few months but I'm really liking all the tools available and haven't found any hiccups.
Reviewer Source 
Source: Capterra
February 13, 2019
Melissa C.
Principal
Design, Self-employed
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
October 16, 2018

“Mood Board LOVE!”

OverallCSR is great. She is responsive in getting your questions answered. The tool is fabulous, it blows olioboard away! It's better than photoshop too, you can access items you've put on your mood board with a click of the button!
ProsDesign Files Software is easy to use and great for creating presentations for your clients.
ConsI wish the catalog of items clipped would somehow categorize, for example, pillows, sofas, lighting. I would be nice to view the items by category and not have to scroll to get to items at the bottom.
Reviewer Source 
Source: Capterra
October 16, 2018
Jen R.
Owner /Designer
Design, Self-employed
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 9, 2018

“Great software for client presentations. Easy to use and saves me soooo much time!”

OverallGreat product...creates professional presentations.
Prosclipper, ease of use, paint decks, like the new project info sheet and client interactive ability, love that I can choose what the client sees/doesn't see as far as product/pricing information. If needed, I can forward to the client and they can shop it directly. HUGE time saver for those clients that want to purchase items themselves. Keeps me out of the middle man role!
ConsNothing...love it...seriously can't find any flaws!
Reviewer Source 
Source: Capterra
October 9, 2018
Jodie E.
Owner/Lead Design
Consumer Services, Self-employed
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 23, 2019

“Very Easy to use”

OverallI can give clients a visual at what I would like to do with their space - and also I can see the total cost of my projects which is awesome. I would not have been able to work with these clients without this tool, I looked at another program before going with Design Files and it was more complicated and did not have the same features. VERY happy overall!!
ProsI like the ease of how you can click on an item and put right into Library to use. I am making lots of design boards for a few commercial properties and am using a simple format. I have not tackled the 2d Rooms yet but looks fairly simple. The reps gave me a call when I first started to answer any questions that I had and for what it does, the cost is fantastic!!
ConsI wish I could have a tag dropdown to click on where to place my items vs. typing it in each time.
Reviewer Source 
Source: Capterra
February 23, 2019
Shannon M.
Owner/Lead Designer
Design, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 17, 2018

“Design File Review”

OverallOver all, its like you read my mind on all the things I would have liked Olioboard to have. I really like this program.
ProsLove how you can manipulate objects. Love paint options! Room options! I like that it is iphone friendly for clients to see their design from their phones. I love the add text feature.
ConsAlthough items can be sourced directly from design files from certain vendors, most of the pictures chosen to represent the items are not the most user friendly as far as having back grounds. Sometimes I will still have to go to the website and scroll through their pictures of the item to find one that has a white back ground. Other than that I am LOVING this program compared to Olioboard. I feel like Olioboard provided a great training course to be able to use design files too!
Reviewer Source 
Source: Capterra
November 17, 2018
Katie S.
Owner/Principal Designer
Design, Self-employed
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 9, 2018

“Great interior Design Tool”

OverallThis has allowed me to offer e-design to my website. Would not know what to do with out it!
ProsReally easy to use, and stores all my Disney boards and sourcing library.
ConsIt doesn't allow me to add a discount on my packages. Would like a promo button to add to my website for promo deals.
Reviewer Source 
Source: Capterra
October 9, 2018
Melanie F.
e-designer
Design, Self-employed
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 8, 2018

“Great Tool for my e-design business!!”

OverallDesign files is helping to keep all of my communications with my clients organized in one easy to use platform. I also love being able to accept payments from clients directly through the site to make the entire process easier and a one stop shop type experience. I actually love that it is fairly simplistic compared to other sites out there which usually means less room for malfunctions or clients having difficulty navigating. I am able to upload my own presentations or create presentations directly on the website and am able to run my business with complete control.
ProsThe ease of use for myself and my clients and the very clear attention to detail and constant updates and improvements from the Design Files team!
ConsWould love to see more vendors included in the easy to add product list but there are a great deal of options as of now as well and it is very easy to add in my own links.
Reviewer Source 
Source: Capterra
October 8, 2018
Nicky T.
Interior Designer
Design, Self-employed
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 25, 2019

“Professional and easy to use”

ProsIt is well priced! DesignFiles is such an easy platform to use. It enables you to create designs and easily share and receive feedback with clients. I've found it particularly useful in creating specification documents when doing an entire house design.
ConsI can't really think of anything as they are constantly improving and updating the software based on customer feedback.
Reviewer Source 
Source: Capterra
April 25, 2019
Verified Reviewer
Design, 1-10 employees
Used the software for: I used a free trial
Overall Rating
5/5
Ease of Use
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
March 5, 2019

“Great Product! ”

OverallEasy to use, smooth working platform, easy accessibility to product, easy on the eyes and wallet.
ProsI love how easy it is to create designs using this software. The easy access to hundreds of thousands of product from vendors is very time saving and an efficient way to do business. The more time I can save using a quality product that provides what I need = success in my book!
ConsI wish the prospective tool worked a little better. It seems you cannot stretch the area rugs to the furthest corners without extending out of the moodboard and distorting things.
Reviewer Source 
Source: Capterra
March 5, 2019
Avatar Image
Maud M.
Owner
Design, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 8, 2018

“you guys Rock! ”

OverallThank you for helping my business becoming this amazing online service for my client.
ProsLove so much things <3 But that new distortion tool is awesome !!!
ConsWould love to have my client being to work the system a bit more mobile friendly... Maybe an App ?
Reviewer Source 
Source: Capterra
November 8, 2018
Trina B.
owner
Design, Self-employed
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 9, 2018

“Design Files has made eDesign my favorite job!”

OverallDesign Files has made eDesign so much fun, that I could seriously sit and design with it all day and be happy!
ProsDesign files makes designing every client's room not only easy, but enjoyable. It is so easy to use any item that either I or my clients find online and clip it right into my library. I love the options available for customizing the site with my own branding, as well as customizing what my clients see. Everything works together seamlessly. Customer support has been top notch, and I feel very secure in their hands.
ConsI wish I could crop the images more closely for the pieces that don't offer images of it one. almost like tracing it's outline and crop it. It would also be nice to have the option to angle pieces better, but I can't fault DF for that.
Reviewer Source 
Source: Capterra
October 9, 2018
Avatar Image
Megan G C.
Business Owner
Design, Self-employed
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
3/5
Value for Money
5/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
September 28, 2018

“Better than Olioboard but still needs improvment”

OverallIt solves my problem of creating beautiful design boards but takes me a lot longer since I'm Canadian as I have to manually add all my pieces because the catalog is pretty useless to me.
ProsIt allows me to create beautiful design boards for clients and has all the products in the design for the client to easily buy and budget
ConsIt only has US sites incorporated so I have to be careful as a Canadian designer to bring in all products available in Canada. I've run into times where I added something from the catalog in design files only for the client to come back to me and say the shipping was more than the product itself because it was in US dollars. Also you still can't pivot the furniture to get different views so planning a room in the orientation it will be in real life is difficult
Reviewer Source 
Source: Capterra
September 28, 2018
Verified Reviewer
Design, Self-employed
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 8, 2018

“Very user friendly”

OverallI find Design Files to be very user friendly. My clients have also found it to be useful in terms of visualizing my suggestions in their space.
ProsThe customer support team is extremely responsive and helpful.
ConsWould love for the grabber to work on all websites, like Houzz and Wayfair. Would love for more partner sites, companies to be included in the Brand bank. Pottery Barn, Lulu & Georgia, Serena & Lily, etc.
Reviewer Source 
Source: Capterra
October 8, 2018
Lucy H.
Design Coordinator
Design, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
March 8, 2019

“LOVE DesignFiles”

OverallSo wonderful. And our clients love it too. We all love that we can comment and keep a conversation thread going in just one place.
ProsCustomer service is AWESOME! My reps are the best! SO knowledgeable, ready and willing to answer any of our questions. She's also open to implementing new ideas and features into DesignFiles. They have worked so hard on this software and it shows. Love how we can add products from the internet so effortlessly
ConsI would just want there to be more features (which they are always working on). I'd love for our interior design firm to do everything through DesignFiles and not have to use multiple platforms. Ordering, client database, etc. But they are getting there!
Reviewer Source 
Source: Capterra
March 8, 2019
Catz D.
Owner
Design, Self-employed
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 8, 2018

“Design Files”

OverallOverall I am pleased with Design Files!
ProsThe program is very easy to use! Also the quality of the image, is pretty good! It does sometime look grainy!
ConsI am still unable to scale items down to the size I need them. Some will, but some dont! I also have been looking for the perspective tool that was mentioned earlier on, is that coming in the near future?
Reviewer Source 
Source: Capterra
October 8, 2018
Candance T.
Owner
Design, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Features
3/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
October 9, 2018

“Easy for Client's”

OverallI love it. It's a great product
ProsI like that my Client's can easily navigate the software
ConsThat there aren't more built in options to adjust items you add
Reviewer Source 
Source: Capterra
October 9, 2018
Rachel S.
Home Design Consultant
Retail, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 23, 2019

“Love DesignFiles”

ProsThe ability to input actual product directly from websites. I also love that you are able to choose what the client sees and you can provide links for them to easily shop the products you recommend. I love how easy it is to manipulate flooring and rugs into a 3D mockup.
ConsWhen you create a 3D mockup with a background room, you have to guesstimate the actual scale. It would be helpful to know ceiling height and room dimensions of the background to better help you scale the items you import. Sometimes it's challenging to just eyeball it. I'm new at online home design, so this could just could be an issue for me. :)
Reviewer Source 
Source: Capterra
April 23, 2019
john D.
Designer
Furniture, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Features
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
January 14, 2019

“Design Files review”

OverallMy customers are very happy with the visualization tools and are really able to see the room before they order. I love the range of wall colors and pre-loaded options.
ProsI love the ability to make 3d spaces and manipulate angles and planes so that we are creating a realistic representation on the proposed space.
ConsWe have a group of designers in our company and all of our projects are in the library together, it would be nice to just see the projects I am working on, it would make things a little easier.
Reviewer Source 
Source: Capterra
January 14, 2019
Nathalie C.
Designer
Design, Self-employed
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 12, 2018

“Super Customer Service”

OverallWith this application my work as been reduced and my presentations are more effective. Everything that I need to share with my customer for their projects could be review and update so easily.
ProsI had few questions and concern when I started to use the application and their Chat Service was amazing! Quick response and very effective. This application has change the way I communicate with my customer and they love it as well as I do. Thank you for your application and I can't wait to hear for their constant upgrades.
ConsWould be nice to have a French version! I will be working on something so my French Canadian customer can have all the details in French.
Reviewer Source 
Source: Capterra
November 12, 2018
Lynn H.
Senior Interior Designer
Design, Self-employed
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 17, 2018

“My job is more fun!”

OverallI have had assistance by Reps They have both been so eager to help and they respond so quickly. Rep even uploaded to my computer to help me with some technical advice.
ProsThe DesignFiles program is easy to use for all levels of creativity and computer skills. I am a seasoned interior designer that grew up on learning how to draw by hand. This program makes it so easy to present designs to clients and it's also a lot of fun!
ConsI believe that editing pictures for your own library is the most difficult since you have to edit the picture first and sometimes complicated backgrounds are hard to erase. I find this mostly on pieces that have long legs or open shelves, etc.
Reviewer Source 
Source: Capterra
October 17, 2018
Grayson P.
Owner/Principal
Design, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 16, 2018

“Great Presentation Software”

ProsI love the ease of creating design boards, tear sheets, and presentations. I use it for all client presentations. Although it's geared toward e-design, I use it for non e-design projects.
ConsI frequently have different projects for the same client. I'd like to be able to organize separate projects under each client.
Reviewer Source 
Source: Capterra
October 16, 2018