# Page 12 | DesignFiles Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is DesignFiles the right Business Management solution for you? Explore 534 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/179202/DesignFiles/reviews

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DesignFiles

4.6 (534)

[View alternatives](https://www.capterra.com/p/179202/DesignFiles/alternatives/)

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Last updated March 13th, 2026

# Page 12 - Reviews of DesignFiles

## Showing most helpful reviews

Showing 276-300 of 534 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PS

Pam S.  
owner  
Design  
Used the software for: Less than 6 months

### "Great introduction"

November 13, 2020

5.0

Overall, my experience has been good and I continue to learn new things each time I use it. The resources are extremely helpful and the customer service support is very efficient AND effective. Design Files gives me the tools to be able to provide my clients with a professional presentation of their projects.

Pros

I like the ease of use and the variety of product available. The quality of the renderings is also impressive!

Cons

Understandable why it cannot happen yet, however I would like to be able to use the actual items from my mood board in the 3D renderings.

Review Source

CR

Clare R.  
Owner  
Design  
Used the software for: 6-12 months

### "DesignFiles Is the Best!!!!"

July 26, 2019

5.0

DesignFiles allows me to do what I do best: design. DesignFiles has relieved me of so many tasks that used to literally swallow my days. DesignFiles is truly all-encompassing: design and mood board creation, a communication platform for me and my clients, budgeting, invoicing and so much more. Not only do I love it, but many of my clients sing DesignFiles' praises also.

Pros

Although DesignFiles offers solutions to just about any interior design task, what I like most about DesignFiles is their Customer Service. They offer a trio that cannot be beat: first, DesignFiles' designers can at anytime access a library of videos and pdf's that are user friendly and clearly explain all aspects of the platform. Second, answers can be obtained via live messaging and/or their social media group. Third, and this always tells me that a company has my back: they continually not only seek improvement advice, but take that advice and implement it. It is truly amazing.

Cons

I can't think of anything I don't like.

Review Source

GP

Gloria P.  
Design Consultant  
Design  
Used the software for: 1-2 years

### "A Long Time Memeber"

April 13, 2021

5.0

I have been very gradually stepping into my own business. I have been a member for quite some time now and find I am not using the program much at all but that's because I am busy mostly and have not had any clients on my own as of yet. Design Files really has the best customer service I have ever seen.

Pros

The product is very easy to learn. I love that the company is consistently adding great features and improving their program.

Cons

I would like to see the floor planner look a little more professional.

Review Source

LW

Lynn W.  
Designer/Owner  
Design  
Used the software for: Less than 6 months

### "Try it, you'll love it!"

October 3, 2020

5.0

Could not be happier!

Pros

Love It! Wish I hadn't waited so long to try it!!

Cons

It is easy to use. Can't think of anything!

Reason for choosing DesignFiles

Free trial

Review Source

AS

Anna S.  
Principal  
Design  
Used the software for: Less than 6 months

### "Anna Smith Interiors Review"

July 28, 2020

4.0

I have really enjoyed it. I like the new tracking feature a lot. I like that I can connect it to quickbooks. I like that my clients have had a positive experience with it.

Pros

I like that it is very intuitive and having the clipper is essential for me.

Cons

I wish there was a phone number I could call for customer support. It can be frustrating to wait for an email response when I need help or have a question.

Reason for choosing DesignFiles

The price was right for me. It does everything I need it to and then some. The clipping feature was really important to me and I like how invoicing is done.

Review Source

SZ

ShaVonnie Z.  
Interior Designer  
Design  
Used the software for: 6-12 months

### "My Experience As A New Designer"

April 8, 2020

5.0

My overall experience has been great. I'm not the best with computers but the platform hasn't been difficulty but whenever I have a question \[SENSITIVE CONTENT HIDDEN\] have been prompt and helpful whenever I've had an issue and needed guidance.

Pros

I really like that it's easy to navigate and user friendly as well as incorporates everything to interact with my clients

Cons

I'm not liking the fact that after I save my design it has that cartoon look instead of a more picture image. I've seen other designers images from another platform so I know it's possible to have a more sharper and realistic image

Review Source

LM

Lauren M.  
Interior Designer  
Design  
Used the software for: 6-12 months

### "Easy and affordable"

April 7, 2020

5.0

Pros

When I first selected this program I did so because of the affordability. But now that I've been using it for about a year I can honestly say its for many more reasons than that. It has everything I need to run my interior design business. Sometimes you don't need a program to do a million different things but you need a program to do the RIGHT things. They also take feedback and actually implement it which I find amazing. Way to go. Love this program. Won't be switching that's for sure.

Cons

I wish it organized the jobs alphabetically.

Review Source

VR

Verified Reviewer  
Designer  
Design  
Used the software for: I used a free trial

### "Great Product! "

March 5, 2019

5.0

Easy to use, smooth working platform, easy accessibility to product, easy on the eyes and wallet.

Pros

I love how easy it is to create designs using this software. The easy access to hundreds of thousands of product from vendors is very time saving and an efficient way to do business. The more time I can save using a quality product that provides what I need = success in my book!

Cons

I wish the prospective tool worked a little better. It seems you cannot stretch the area rugs to the furthest corners without extending out of the moodboard and distorting things.

Review Source

FM

Fadia M.  
CUSTOMER SERVICE REPRESENTATIVE  
Banking  
Used the software for: Less than 6 months

### "Good to start "

March 17, 2021

5.0

Pros

many options available but still missing some,

Cons

need some improvements , some part missing as wallpaper and colours

Review Source

KS

Kimber S.  
Interior Designer/ Owner  
Design  
Used the software for: 6-12 months

### "User friendly software"

April 27, 2021

5.0

Awesome. I was referred and continue to refer others. The people I have interacted with have been extremely helpful!

Pros

This software is user friendly and professional. Easy for Clients to navigate. Love the options. I still need to learn more about the extra offerings included, but have only been using the design boards so far. Service and support is excellent as well.

Cons

Nothing at the moment. ......................

Reason for choosing DesignFiles

I was referred and highly recommended to this one.

Review Source

DL

Darlene L.  
CEO  
Design  
Used the software for: Less than 6 months

### "Creating Easy Visual Boards"

June 2, 2020

5.0

I have just started using DesignFiles and hope it will help me achieve success in my new E-Design business.

Pros

I have been creating visual boards for many years. DesignFiles has made creating visual boards easy. I especially appreciate how the software creates online shopping lists. What a great concept!

Cons

The feature I like the least is the frustration of the clipper board not capturing the product image. I am having to create most of the products I select manually.

Reason for choosing DesignFiles

I chose DesignFiles because it was recommended by Home Staging Resources.

Review Source

CF

Colleen F.  
Stager/ redesigner  
Design  
Used the software for: I used a free trial

### "Still struggling"

November 4, 2018

3.0

I'm new with this. I was looking forward to making this a large part of my business since I will be in recovery from operations and physically limited for months. The 3 D is frustrating. Also , sorry this is the Language Arts teacher in me. ... I was looking at Tags. Separate is misspelled. e at beginning and end a in the middle. ( para) Misspellings sway the professionalism.

Pros

I like the boards. They r easier to create than 3D. I like the fact the amounts total along the way. I like the fact customers can find where to buy items.

Cons

Unless I transfer over a head-on picture of a furniture piece it is still difficult to use the distortion tool. Can't get the piece to look visually correct. Proportion is uncomfortable. Itd be great if given parameters, the piece could snap in to the correct size.

Review Source

NW

Natasha W.  
Founder  
Design  
Used the software for: Less than 6 months

### "Loving it!"

April 12, 2022

3.0

Pros

Sourcing products from major retailers, and the built in questionnaire!

Cons

The 3D rendering feature absorbs a lot of memory. Often times, there is a major delay when saving designs

Switched from

[Houzz Pro](https://www.capterra.com/p/199689/Houzz-Pro/)

Poor sourcing options and pricing

Review Source

LD

Laura D.  
Interior Designer  
Real Estate  
Used the software for: I used a free trial

### "User Friendly"

May 8, 2020

4.0

This software made a huge difference in completing my Interior Design Online Course. It is attractive, easy to use, very practical and functional. Having the opportunity to use a 2D floorplanner and then 3D rendering is very exciting and really the icing on a already delicious product.

Pros

Very easy to use! Lots of tutor videos explaining each feature and good tech support. Love the "Add to Design Files" tab on menu bar to help create my own product library for each project or in general. Love the project page for creating sample or mood boards Administrative and financials are all found within this software making everything an Interior Designer needs to launch their own business.

Cons

Waiting on the 2D floor planner and 3D rendering of the same.

Review Source

MB

Maureen B.  
E-Designer  
Design  
Used the software for: Less than 6 months

### "R-Designer"

November 22, 2021

5.0

Great

Pros

It’s a lot of fun creating design boards

Cons

I end up spending a lot of time bc it’s so much fun

Review Source

VR

Verified Reviewer  
Designer  
Design  
Used the software for: Less than 6 months

### "Looking forward to what comes next"

May 8, 2019

4.0

We really like it and it is helping us move faster.

Pros

I love the design features: it help streamline the design process all into one platform. \_ Keep a catalog of products. \_ It has some vendors in the system \_ Easy to use \_ PDF's and presentations

Cons

That I can't change or edit the photo of a product. That it only lets you add one foto. It would be helpful if you could have different angles of the same product. A better tool to create budgets would be great. Also a way to keep an inventory of furniture for each client.

Review Source

MFB

Mary Fran B.  
owner  
Design  
Used the software for: 6-12 months

### "Great program if you Use it!"

July 14, 2022

5.0

They have a very helpful and friendly team - very good customer service

Pros

Clipper and library is great and the tools to create mood boards etc. are terrific. We don't do online billing so not something we use but seems good if you do Quickbooks online

Cons

Feel the day to day project management is still lacking. To Do Lists/Check lists/ templates for all the various moving parts of the design business would make this sooo much better. Still have to go back and forth to other productivity sites.

Review Source

FO

Fongelos O.  
Réalisateur audiovisuel  
Media Production  
Used the software for: 6-12 months

### "DesignFiles ☺️"

October 9, 2023

4.0

Pros

Pratique pour la conservation des projets effectués ou en cours de finalisation

Cons

Des petits bugs parfois lors de l'ouverture du logiciel

Review Source

AR

Alicia R.  
CEO  
Design  
Used the software for: Less than 6 months

### "GREAT SYSTEM - IMPROVEMENTS NEEDED"

July 11, 2020

5.0

THINK ITS GREAT, OFFERES ALOT TO START UP COMPANIES BUT HAS A FEW SIGNIFICANT DOWNFALLS. THE NEW IMPROVEMENTS ARE AWESOME AND I OVERALL LIKE USING TGE PROGRAM

Pros

USER FRIENDLY, FUNCTIONAL, LARGE OPTIONS AVAILABLE, AFFORDABLE

Cons

NOT COMPATIBLE WITH PHONES. ON PHONE SYSTEM MIGRATION IS LESS THAN APPEALING TO CLIENTS, MOOD BOARD/3dD CRASHES, OFTEN, DOESNT AUTO SAVE PROJECT PERIODICALLY, REMOVING WHITE BACKGROUND IS A LONG TASK, NO FUNCTION THAT SAVES A PREVIOUSLY CROPPED ITEM, NO FUNCTION THAT SAVES AN ITEM THAT HAS THE BACKGROUND REMOVED ALREADY. WHICH MEANS IF YOU TOOK 5 MINS TO MANUALLY REMOVE A BACKGROUND AND WANT TO USE THST SAME PRODUCT IN A DIFFERENT PROJECT YOU WOULD HAVE TO MANUALLY REMOVE BACKGROYND AGAIN. THE COMPANIES BRANDING COLOR AND LOGO SHOULD BE MORE PROMINENT. NO NOTIFICATION WHEN A CLIENT HAS ACCESSED THEIR CLIENT PORTAL FOR THE FIRST TIME.

Reason for choosing DesignFiles

USER FRIENDLY

Review Source

SF

Sue F.  
Senior Business Analyst  
Banking  
Used the software for: 6-12 months

### "Design Files revolutionises opportunity to break into business"

June 21, 2019

5.0

I love how working so easily online I can start a side business in the evenings and weekend whilst still working in my full time role.

Pros

I love that I can easily create design boards, 3D visuals and product lists all within one tool, and upload attachments to supplement the package I then present to my client. I love how the design files people are so supportive and responsive to requests and enquiries, via multiple channels, email, messages, facebook, and the support videos are excellent.

Cons

Nothing I can think to mention, it's all good

Review Source

AS

Amy S.  
Interior Decorator  
Design  
Used the software for: Less than 6 months

### "Client Design Boards"

April 8, 2020

5.0

Best program out there!!

Pros

This platform has created a new service for me to provide to clients. Everyone is loving the designs and tear sheets provided.

Cons

I am only able to add two services to my site. I have tried to add additional and the program will not allow.

Switched from

[Ivy](https://www.capterra.com/p/258086/Ivy/)

Too many options that I did not need. Too expensive.

Review Source

CH

Cami H.  
Home Stager  
Real Estate  
Used the software for: Less than 6 months

### "Great product but I still have to use an additional product to fulfill my needs."

April 24, 2020

5.0

Pros

I LOVE the integration of the purchase links into my designs and the ability to communicate with clients through the interface of the program. I also love the ability to show the EXACT products that I am suggesting in the design and idea maps.

Cons

My needs require that I can visually walk a client around a home to show them my plan for staging it. I really really wish there was a 3D layout of the room integrated into the software. As it stands, I have to do a 3D layout of the room on Planner 5D and then do a 3D wall view with the actual products on DesignFiles. I wish I could do it all in one program. If you could integrate the same functions that Planner5D has (where you do a whole room layout and can see birds eye 2D and switch to 3D to “walk around” the room I would be BEYOND ecstatic. This would cut my processes down significantly!

Review Source

QR

Quiana R.  
Interior Designer/Owner  
Architecture & Planning  
Used the software for: Less than 6 months

### "Going to be great"

June 26, 2020

4.0

It has been a great experience. I love how responsive they are to their client tells needs and they update the program quickly. Customer service is very responsive. This program is going to be great when they get through all of their changes.

Pros

I love the ease of making a moodboard. The ease of creating a design presentation with all of the furniture details and accept or reject options is the reason to add this program to your life as an interior designer

Cons

The stock of materials in the program are very often out of stock but still listed as though they are available. the program forces you to use their questionnaire, and it is not very adjustable. I truly do not want to use that questionnaire unless I can tailor it exactly to the questions I need in my business.

Reason for choosing DesignFiles

Easy to use and I saw on Facebook that they were adjusting it as clients requested things. That was the appeal for me.

Review Source

CD

Catz D.  
Owner  
Design  
Used the software for: 6-12 months

### "Design Files"

October 8, 2018

4.0

Overall I am pleased with Design Files!

Pros

The program is very easy to use! Also the quality of the image, is pretty good! It does sometime look grainy!

Cons

I am still unable to scale items down to the size I need them. Some will, but some dont! I also have been looking for the perspective tool that was mentioned earlier on, is that coming in the near future?

Review Source

MM

MARIA M.  
SENIOR INTERIOR DESIGNER  
Design  
Used the software for: Less than 6 months

### "INTERIOR DESIGNER"

November 29, 2018

3.0

GOOD SALES TOOL TO HIGHLIGHT THE MATERIALS WITH THE PRICING AND STAY WITHIN BUDGET. ABILITY TO MANAGE DESIGN BOARDS AND CREATE TEARSHEETS FOR CLIENTS TO SEE IN AN EMAIL WITH ATTACHED DRAWINGS ETC. IT IS AN AFFORDABLE RENDERING FOR CLIENTS WHO DON'T WANT TO PAY FOR A MORE HIGH PRICED PROFESSIONAL RENDERING.

Pros

EASE AND FUNCTIONALITY OF CREATING THE TEARSHEETS AND DESIGN BOARDS. GREAT TOOL TO FURTHER ESTABLISH SOME RENDERING FOR PRESENTATION.

Cons

SOME GLITCHES BUT CUSTOMER SUPPORT IS AMAZING AT GETTING THEM RESOLVED AND FOLLOWING UP ASAP. LOVE TO SEE MORE IF AN ELEVATION FROM A CAD DRAWING COULD BE MODIFIED..IN OTHER WORDS CREATE A REALISTIC IMAGE OF AN ELEVATION (SUCH AS CUSTOM BUILT IN OR BATHROOM) WHERE WE CAN APPLY DIFFERENT FINISHES TO THE DRAWING.

Review Source

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