# Page 3 | DesignFiles Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is DesignFiles the right Business Management solution for you? Explore 534 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/179202/DesignFiles/reviews

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DesignFiles

4.6 (534)

[View alternatives](https://www.capterra.com/p/179202/DesignFiles/alternatives/)

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Last updated March 13th, 2026

# Page 3 - Reviews of DesignFiles

## Showing most helpful reviews

Showing 51-75 of 534 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

nB

natalie B.  
Founder  
Design  
Used the software for: Less than 6 months

### "Designfiles"

November 16, 2020

4.0

Great customer service and enjoyable software to use.

Pros

Love the shop it options and approve tab for clients. Love the boards being able to be sent with all items listed. Clients usually quite impressed with this feature.

Cons

Biggest issue is the quality of graphics when boards are printed out. Lets the software down from a professional perspective !!!! Client not being able to approve item when it is to be purchased by them!!! Having to go back to app every single time I finish something on a board....the questionnaire not having the ability to customise per project....not having a timer option per project to keep track of hours......... having to resend ALL boards when changes are made on just one or two??? Very confusing to keep track for the client and myself.....I had a huge issue with one board that ended up being sent to a client without me even knowing???!! I made a comment on one item and it went directly to the client before I had even approved it being shared??? Paint colours should be saved from last viewed so we dont have to search for same colours everytime Issues when trying to upload own photos to library...... Quikcbooks still not syncing even when problem was attempted to be rectified ..... no idea what to do

Reason for choosing DesignFiles

Still a good product for nearly half the price

Switched from

[Ivy](https://www.capterra.com/p/258086/Ivy/)

Ivy was too expensive and not flexible with maximum projects per year

Review Source

Mir G.  
INTERIOR DESIGNER  
Design  
Used the software for: 1-2 years

### "I love designfiles"

April 7, 2020

5.0

I LOVE IT!

Pros

The customer service here is one that can not be matched anywhere else. For me, this is the most important feature any platform that I use needs to have.

Cons

I'm not a furniture stager, which I believe this platform was originally intended for, therefore some of the features are not so as easy to use like if I would have been. For example, I would prefer to see a manufactures tearsheet/ installation guide added to the individual items as opposed to only being added to the attachments. Another great feature would be to have folders within the attachment tab etc - small tweaks. What truly makes this product so unique is, I can raise these ideas to any of their representatives and they will work with me to figure out how ether to work around their system to support my needs or perhaps they would add it into their next featured update.

Review Source

Michelle M.  
Interior Designer  
Internet  
Used the software for: 1-2 years

### "Design Files is my online assistant!"

December 15, 2018

5.0

The team is amazing! They are constantly striving to be innovative with Design Files and take feedback seriously. There have been so many updates and new features since the initial launch of the site and with every change, the program gets easier to use. It is extremely professional and worth every penny!

Pros

I love Design Files! It is so helpful to have everything that I need to send professional concept packages to my clients. The web clipper makes it easy to grab images, information and pricing for any product online and the editing features allow me to control what I want my clients to see. The new room rendering application is great to show clients what their space will look, with the actual pieces. This is extremely helpful from a visual standpoint and so much easier than photoshop.

Cons

The only con that I have is I would like to be able to create invoices for my clients. Hopefully this is coming soon...

Review Source

CN

Christina N.  
Owner  
Design  
Used the software for: Less than 6 months

### "Game Changer for E-Designers"

December 11, 2020

5.0

DesignFiles significantly cuts back on the time needed to create mood boards and presentations to clients. Clients can give immediate feedback. I will at times create an entire board of just rugs or sofas from several brands as we work toward a client's wants for a space. I have saved hours and hours of cutting and pasting and linking by simply opening up DesignFiles and getting to work.

Pros

No more cut and paste! Easily put together a mood board for clients using the top online furniture brands. Clients can comment and give feedback directly to the board. Customizable so your professional presentation is ready to go with your logo and business contacts. Industry leading paint color swatches are also included so designers can recommend several colors across brands!

Cons

Source files are mainly furnishings. There is the availability to add product - a HUGE plus - but it would be helpful if basic finishes were included: countertops, flooring, cabinetry, plumbing fixtures, lighting. Kitchens and bathrooms are a big part of my design work.

Reason for choosing DesignFiles

I love the control I have over DesignFiles. I can load products from a certain price point or brand I know the client likes, or I can shop the gammit of options and pull furnishings from several vendors at once. I also have the option to add products to my own library within the files. Their Customer Service is remarkable!

Review Source

GF

Gaia F.  
principal  
Design  
Used the software for: Less than 6 months

### "Clunky, Unintuitive"

March 29, 2022

3.0

though customer service is wonderful, I just don't "get" Design Files, so my experience has been absolutely horrible. The way it's set up just makes zero sense to me. I wish there were a guide to "best practices" to using it.

Pros

the billing is fairly straightforward There are a lot of tutorial videos

Cons

The design tools are way too difficult to use. The videos assume a plain square room and caters to e-design projects where you are using very easy to find models. The questionnaire feature isn't easy to use either, as you can only have one and any otehrs you create have to be shared outside the software with a link. I hate that you can't communicate with your clients easily until you have created a project. I hate that there is no place to store leads without creating a "project" I hate that you can't have a project with different rooms, but you have to sort of create a whole project for each room. It's very unintuitive. I have been nothing but frustrated and disappointed with DF. I really wish I hadn't made the switch.

Reason for choosing DesignFiles

personal recommendation

Review Source

CS

Carla S.  
Owner/Interior Designer  
Design  
Used the software for: Less than 6 months

### "Evoque Décor Review"

June 12, 2020

4.0

I think the biggest solution to my business is the communication features - the automated design questionnaire for the client and the direct messaging on the projects. Also the marketing ads for social media or email. The ease to change packages and pricing. Providing links to my website. The all-in-one platform lets me service clients in many different ways.

Pros

I love the all-in-one features for complete set up of an e-design service. Other features also make it possible to function as a full service interior designer by documenting hourly rates, creating invoices, keeping record of jobs completed and client info. I also love the on-boarding marketing features for promoting yourself on social media and through email. I was able to use your links on my website to redirect clients to my packages for purchase. Now that we have the floorplan and 3D feature along with the existing style board and shoppable product list feature, I have everything at my finger tips. I don't have to use other software to complete my work.

Cons

Although the new 3D feature is a welcome addition, the product inventory is limited and I can't use "Add to Designfiles" from other vendors as they are probably not 3D configured. As a result, the style board and 3D rendering are not in alignment and could cause concern for clients. Would love additional on-boarding marketing features like promotional video explaining generic topics (i.e., FAQ - What is the difference between e-design and full service interior design? How It Works video?)

Reason for choosing DesignFiles

Has all of the built-in features that allows one to start up an online e-design service quickly and easily.

Review Source

MJ

Mia J.  
Owner & Principal Designer  
Design  
Used the software for: Less than 6 months

### "Enhanced Features"

April 6, 2021

4.0

My overall experience has been great. Client feedback has been very positive.

Pros

The ease of use and implementation is amazing.

Cons

I don't like that clients have to create logins. I'd prefer giving them a specific URL. Hopefully, this makes sense but when adding an item/product to the board and need to fade the background, I'd like to be able to use the fade the background and then clean it up even more using the manual background feature. Currently, you have to choose either or, but combining them would be make it even easer. I'd like enhanced client presentation features, such as ability to customize how to present the design boards. The ability to make changes or move items in the client view or presentation mode. I would love and pay additional for a real life 3D rendering.

Review Source

SS

Stephanie S.  
Owner & Lead Designer  
Architecture & Planning  
Used the software for: Less than 6 months

### "Loving This Product So Far "

March 15, 2021

4.0

Pros

I was using a different project management software prior to this and it was so heavy and overwhelming. Everything required so many steps and was so technical. I loved that I could just jump right into Design Files and easily begin projects. It took basically no time at all to figure out. It’s intuitive and simple. Oh, and being able to make the design presentation within the software and have it save all the purchase information as I choose it for a project has cut hours out of my design and order time.

Cons

I wish there were more customization options. I would like to change the font to be more cohesive with my brand, and adjust logo size. I also wish there was a way to add a discount from the total amount instead of as a line item.

Reason for choosing DesignFiles

Being able to make the design presentation and project management in one place

Review Source

JA

Janice A.  
Digital Designer  
Design  
Used the software for: Less than 6 months

### "It pays for itself in money, time, and frustation!"

March 15, 2021

5.0

Great customer service. I love producing products with tech gadgetry, but I am uninterested in creating them from scratch.

Pros

It is making the transition to virtual very fun and easy.

Cons

Choices for cabinetry for kitchens is low, but it is on the way after technical details are worked out.

Alternatives considered

[Floorplanner](https://www.capterra.com/p/164017/FloorPlanner/)

Switched from

[Floorplanner](https://www.capterra.com/p/164017/FloorPlanner/)

I didn't intent to. I like FloorPlanner but there is a learning curve. I heard \[SENSITIVE CONTENT HIDDEN\] on a podcast and signed up and never looked back.

Review Source

JM

Jill M.  
Designer  
Design  
Used the software for: 2+ years

### "Great Visuals for Clients"

August 9, 2022

5.0

My business has increased by at least 25% since we have been using Design Files. I'm starting to use the floor plan program too and I like it. Sheilah and Cole and the team are always quickly responsive to our questions and resolve problems quickly. The program is easy to use and a Godsend for me and my clients! Thank you!

Pros

I love the way we can upload photos of the client's home and product from our vendors. The digital boards I can create are the best selling tool! Love that we can put the products in perspective. They can see their room before they purchase!

Cons

There is really nothing I don't like. This software has improved my business!

Review Source

MR

Mané R.  
Owner  
Design  
Used the software for: 6-12 months

### "DesignFiles has kept me connected to my clients during the pandemic!"

October 29, 2020

5.0

DesignFiles has wonderful customer service always ready to listen and help with any issues, and that is so important to us designers! They are a caring company and are always working on improvements suggested by all of us! I am so happy I discovered DesignFiles!

Pros

I absolutely love working with this software! I love that I can work on a client's project, from start to finish, without having to use any other software! I have everything I need in one place, which helps me cut down on hours, and helps me deliver the work faster to my clients. It has been a lifesaver during this pandemic time--I needed to find a way to continue to work with my design clients, virtually, and DesignFiles was the perfect solution! I am so glad I found DesignFiles!

Cons

I would love to see some improvements, such as customizable questionnaires, contracts, and more 3D rendering capabilities! But I heard that the DesignFiles team is already working on this!

Review Source

JB

Jeanine B.  
Owner/Designer  
Design  
Used the software for: 6-12 months

### "What a time saver! We Love this program! "

April 23, 2020

5.0

We have saved a great deal of time and have been surprised how easy the software is, NOT complicated at all! You just need to have patience and dive into the videos to make your start on it go quicker!

Pros

I love the ease of bringing in my own products to the library...Its so quick to set up new items in the system so it makes it 1 step instead of 4-5 steps to get the product set up in our system. Plus from a time saving point of view, creating a sell sheet or presentation is a piece of cake! Much easier and quicker than cuting and pasted in Illustrator or Photo Shop!

Cons

You can't add items in the description field if you need to put additional items in it deletes the prior items in the field instead of giving you an option to add more info. Would love to see Lexington, Norwalk & Tropitone, Alder & Tweed added to vendor list!

Reason for choosing DesignFiles

It is the ease of it all and the amount of info you can get quickly....

Review Source

ML

Makyla L.  
Interior Stylist  
Design  
Used the software for: 6-12 months

### "Decent Enough Program"

March 16, 2021

3.0

I find the program overall, just okay. Great for mood boards, as I have more control over what I can add and how I can display things, but in terms of renders, I find it to be mediocre and may have to eventually switch from DF to something else more substantial.

Pros

I love the questionnaire portion best as its very detailed and clients love it; also that there is the ability to engage with clients directly through the program.

Cons

I really wish the floor plans had the capability of having more detail added; sliding closet doors, built-in closets and cabinetry, etc. Also, exact precise measurements - I don't like that I have to round up or down on measurements, thus making a render not exactly to scale and more of a ball-park. I also really wish the floor plan product catalogue, flooring options, pain colours, etc. had MANY more options, not just generic - it makes the 3D option essential useless for me to use to show my clients.

Alternatives considered

[SketchUp](https://www.capterra.com/p/211798/SketchUp/)[Chief Architect](https://www.capterra.com/p/80035/Chief-Architect/)

Reason for choosing DesignFiles

Low pricing during business start-up & the ability to utilize more than one feature in one place.

Review Source

AH

Amy H.  
Owner Designer  
Design  
Used the software for: Less than 6 months

### "Learning resources that actually help"

March 14, 2024

5.0

I'm delighted with my experience with DesignFiles and look forward to learning more in the coming days. I love that they are working on features to further enhance my business.

Pros

The comprehensive training library is incomparable. These videos are the most helpful training and customer support that I've found. Additionally, I've learned so much about affiliate links and affiliate networks as well as social media platforms and how Design Files works within these. While these are critical in e-design, I didn't expect to learn as much as I have. I'm so grateful for this tool!

Cons

The videos make everything look easy, but my practice and mastering take a little more time.

Review Source

BH

Brittany H.  
OWNER  
Design  
Used the software for: Less than 6 months

### "I Love Design Files"

January 19, 2023

5.0

I love using design files, I switched over from Houzz/Ivy and absolutely love it. Very easy to use, every time I've reached out the staff has been very helpful.

Pros

It's great project management software and the customer service is impeccable. Also the mood board its great.

Cons

some features aren't editable but very minor items

Alternatives considered

[Studio Designer](https://www.capterra.com/p/217839/Studio-Designer/)[Mydoma Studio](https://www.capterra.com/p/155585/Mydoma-Studio/)

Reason for choosing DesignFiles

ease of use and better features. I didn't select mydoma because no way to see taxes due and no way to export information

Switched from

[Ivy](https://www.capterra.com/p/258086/Ivy/)[Houzz Pro](https://www.capterra.com/p/199689/Houzz-Pro/)

Houzz became more about selling houzz as opposed to project management for designers. the use because very difficult and the software has glitches often.

Review Source

JS

Jennifer S.  
Designer  
Design  
Used the software for: 6-12 months

### "I’m coming back to DF!"

March 30, 2024

4.0

It was good, I stepped away for a little while to try another service but in going to come back to design files.

Pros

It was easy to use in. Customer service was very prompt and helpful.

Cons

I wish it could accommodate kitchen and bathroom design and elevations

Review Source

SS

Shirley S.  
owner  
Design  
Used the software for: 1-2 years

### "Design Files"

October 8, 2018

5.0

Love it!

Pros

We have been using DesignFiles for a year or more and we have been very happy with it. One of the representative's customer service is the absolute best! We plan on using it even more since we are starting to launch an E-Design division of our business. They only thing that would make it better is if we could do actual 3D drawings and floor plans using our client's room measurements. We have to do them in a separate program and then import all the information. We would definitely pay more for this feature.

Cons

I wish that we could precisely size multiple items the same using actual dimensions like you could in the previous version of the software. As in all the photos could be set at a certain dimension. It would be great if once we crop, manually remove background or correct the color range of an item, it would stay that way in our library so when we use it again we would not have to do that all over again. I would love it if the program saved the email addresses after we enter it once so that we would not have to look up our clients email address every time we want to sent them a new design for other rooms. These things aren't really cons, they are more my wish list!

Review Source

MH

Meg H.  
Lead Designer  
Design  
Used the software for: 6-12 months

### "Good for "ideas", but not for execution"

January 2, 2024

3.0

Pros

There are many things I like about DesignFiles. I like the moodboard + cost features- adding all of my products with applicable discounts for me. I also like the ability to choose what I want to directly send to my clients. Though the floor design feature is not the best, I do like that I can change the dimensions of most of the products available in order to get a good idea for space planning.

Cons

I've unfortunately experienced numerous glitches within the system- mostly with the browser clipper and the floor design feature. I also dont enjoy that the moodboard and floor design feature cannot communicate with each other. The list of products available in the floor design feature is not near as extensive enough. My moodboards and floor designs never look the same, which does not make for a cohesive presentation for my clients.

Alternatives considered

[Mydoma Studio](https://www.capterra.com/p/155585/Mydoma-Studio/)

Reason for choosing DesignFiles

DesignFiles was much more user friendly and cost effective.

Review Source

KB

Keely B.  
owner  
Architecture & Planning  
Used the software for: Less than 6 months

### "New Design File User "

December 3, 2021

4.0

Simple to use. Easy to get started. I really like the look of the invoices. looking forward to using the questionnaire and the boards.

Pros

I like the format of the invoice. I like that it is clean and I can get many items on one page. Also like the idea of ell my client information being in one location. I have not used the client questionnaire and many of the features that made me interested in switching from Ivy to Design Files

Cons

I'm not impressed with the clipper. I do not like that it grabs soo much information when i try to put in some of the product information. It wants to grab all the product information. Also I would prefer that it automatically loads the price. I have to hand enter the price.

Review Source

KW

Kory W.  
Owner/Designer  
Design  
Used the software for: 6-12 months

### "So easy. Always improving. I am excited to grow with DesignFiles."

June 26, 2020

4.0

This software is easy to learn and start using right away. This has me hooked. It still needs improvement for layout efficiencies so I can work faster. They are minor things but would make a huge difference for me. I am impressed at how new features rollout and get communicated to the membership. I know the team behind this software definitely cares about its functionality and that's amazing.

Pros

What I find extremely useful is the ability to add products to my Design Files library as I research the internet. This is the most time consuming part of my process, so this definitely adds efficiencies. Some websites cooperate more than others though. The new 3D Floorplan is great to get that at-a-glance visual. I need this and so do clients. With the most recent updates, I found it extremely useful for a living room project I just started.

Cons

As an experienced graphic designer now turned interior designer, software I am used to using has more features that make the layout process much faster. Has this software improved the time I spend on a project? Not necessarily, but the presentation has been praised by several clients. My intake process is also approached differently — not so based on style, etc. — so the questionnaire tool isn't as useful to me. Same with billing and project tracking. I already have a process, so I don't really utilize these tools right now, but I can see how they be very helpful to others.

Reason for choosing DesignFiles

I am always open to giving software a good try. So far, Design Files has been helpful, allowing me to create nice presentations for clients.

Review Source

EM

Elana M.  
Principal Designer and Owner  
Design  
Used the software for: Less than 6 months

### "Design Files Review"

June 17, 2021

4.0

Pros

I love the mood board capability and how we can save our items and keep the notes all in one place, per project.

Cons

I really don't love the background removing tool. It's annoying, in my opinion, and the automatic background removal never works. I also signed up for Wecora and LOVE the ease and organization of that software, but find that DF is better for what I need. But, perhaps take a look at how Wecora organizes its boards and items and try to duplicate. In addition, Wecora allows you to text photos to the Wecora boards - that would be an amazing feature for DF to include as well as the ability to do a websearch from within DF. Definitely check out Wecora b/c I think if we merged the two, it'd be fabulous!

Review Source

MD

Miles D.  
Lead Interior Designer  
Architecture & Planning  
Used the software for: 1-2 years

### "For being a "leader" in design related file and project management it still has a long ways to go!"

August 9, 2022

3.0

I wouldn't use it if we did not have to.

Pros

That vendors have uploaded their product.

Cons

That the software does not automatically make each image look its best regarding the background, not enough vendors, takes forever to put a project together because of slow it responds and takes to edit everything.

Review Source

KC

Kelli C.  
owner  
Design  
Used the software for: 1-2 years

### "New Designer Review"

September 3, 2020

4.0

All in all, I have had a good experience. I think it is a great tool. I have explored options like Ivvy but ultimately have decided to stick with designfiles because for how my business works right now, this is perfect. I think I would definitely stick with it if you guys can figure out the floor planner and being able to add our own product into that!

Pros

It is fairly user friendly and for a beginner designer, it is definitely more financially palpable than some of the other softwares out there.

Cons

I struggle with the client sharing part - it does not always work when I try to share boards with my clients which can be frustrating. Also, I wish the floor planner allowed for uploading specific products. Ultimately, clients don't want to see "like" styles. It confuses them so I basically use that tool for the overhead view only since I can't get my specific products in there. If you guys could figure this part out, it would be a GAME CHANGER!

Review Source

RM

Rochelle M.  
Owner Lead Designer  
Design  
Used the software for: 1-2 years

### "Good product that could use some improvements"

July 21, 2021

4.0

Developing and designing home interior furnishings for clients. It is a great way to interact with clients and make purchasing decisions.

Pros

I think the style boards and the ability for my clients to interact with me on individual pieces of furnishings. Also the ability to do quick edits on each style board.

Cons

The floor plan builder is very clunky. Difficult to use. Also, need to add more products...especially items like indoor and outdoor plants, modern furnishings, wallpaper, bathroom fixtures, etc.

Review Source

HS

Hope S.  
Principal  
Architecture & Planning  
Used the software for: 1-2 years

### "Great Platform!"

April 8, 2020

5.0

Great, I've also had great customer service when I've had questions,

Pros

This has been a huge time saver and organizer for my interior design business. I love the mood boards and the way I can pull everything straight from a website and add it to my design while keeping track of the budget. Then when I present to the client, the interface is easy and professional.

Cons

I am waiting for the floor plan feature! I can't wait so I can do that with my mood boards all in the same place.

Alternatives considered

[Ivy](https://www.capterra.com/p/258086/Ivy/)

Switched from

[Ivy](https://www.capterra.com/p/258086/Ivy/)

The mood board feature is much better and the platform is simpler to use

Review Source

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