# PetPal Manage Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about PetPal Manage Software - reviews, pricing plans, popular comparisons to other Animal Shelter products and more. Source: https://www.capterra.com/p/179226/PetPal-Manager --- # PetPal Manage Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 24, 2024 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) PetPal Manage ## What is PetPal Manage? Modular software that makes it possible for shelters and rescues to streamline all processes and procedures from intake to adoption. ## What is PetPal Manage used for? [Animal Shelter](https://www.capterra.com/animal-shelter-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $25 Per Feature, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PetPal Manage?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://petpalmanager.com&name=PetPal Manage) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PetPal Manage 3.6 (8) VS. [5.0 (1)](https://www.capterra.com/p/232708/PetPoints/#reviews) Starting Price $25 Per Feature, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (8) Ease Of Use 5.0 (43) Value For Money 4.3 (7) Value For Money 5.0 (43) Customer Service 3.6 (7) Customer Service 5.0 (43) ## PetPal Manage alternatives Highest Rated [5.0 (31)](https://www.capterra.com/p/209132/Buzz-to-the-Rescues/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [3.0 (4)](https://www.capterra.com/p/233330/Chameleon-CMS/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 25% of reviewers rated it above 4 stars [Pawlytics](https://www.capterra.com/p/194354/Pawlytics/) [4.6 (43)](https://www.capterra.com/p/194354/Pawlytics/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/194354/Pawlytics/) [Shelterluv](https://www.capterra.com/p/179205/Shelterluv/) [4.6 (52)](https://www.capterra.com/p/179205/Shelterluv/reviews/) Starting price $2.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/179205/Shelterluv/) [View all alternatives](https://www.capterra.com/p/179226/PetPal-Manager/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Animal Database 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important A repository of information about animals in an organization's care Intake Management 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Activities related to the initial admission of a charge into the organization's care Medical Records 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Records of patients' medical history Volunteer Management 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage volunteer information and direct volunteer resources Adoption Management Document and administer the process of finding a new home for institution's charge Foster Management Finding a temporary home for the institution's charge PetPal Manage 6 features Document and administer the process of finding a new home for institution's charge A repository of information about animals in an organization's care Finding a temporary home for the institution's charge Activities related to the initial admission of a charge into the organization's care Records of patients' medical history Manage volunteer information and direct volunteer resources Features 4.0 (8) 4.0 Based on 8 reviews ## Pricing Value for money 4.3 (7) Basic $25.00 Per Feature,Per Year Value for money 4.3 (7) 4.3 Based on 7 reviews ## Support, customer service and training options Customer Service 3.6 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.6 (7) 3.6 Based on 7 reviews ## User reviews Overall rating 3.6 Based on 8 reviews Filter by rating 5(4) 4(1) 3(1) 2(0) 1(2) Mentioned topic Sorted by most recent SC sarah c. chairperson founder Environmental Services ### "Dont recommend" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 7, 2024 frustrated and overall disappointed in software Pros nothing right now as i cant get into system Cons they dont reply to help emails, and my login has some coding error so cant use it. worst customer service Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AJ Andrija J. Free Artist Arts and Crafts ### "PetPal Manager is very professional service." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 25, 2020 Pros From the beginning, you can see that PetPal Manager is a very professionally crafted software. Comprehensive and detailed, it covers a wide area of interest.What I like most about the visual appearance of the software. Cons I don't like that there is no free trial. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JH Jill H. Owner Accounting ### "Puppies and More" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 6, 2019 Overall, I like to organize and be able to put my finger on certain info FAST, this helps me greatly Pros Such an awesome program to keep details organized. Easy to upload information and convenient to go back and revise, if needed Cons A bit of a learning curve, not a fun interface, could be designed better as far as the look of it, not very important, but I like to enjoy the overall feel of a program Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SW Susan W. President Non-Profit Organization Management ### "Spent the money but didn't get access to the software." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 9, 2019 Pros I liked what appeared to be ease of use, integration with online pet adoption sites. Cons Paid for 1 year of service but haven't got access. Money cleared my bank but I got a message from PetPal that they were sorry I opted to terminate my membership. We have called, emailed, messaged on Facebook with no response from the company in over a week. They got our hard earned money but nothing in return. Three different phone numbers on the website - one has no mailbox set up, one appears disconnected, one I left a message but no return call. Unfortunately the cost was too low for anyone to file fraud reports. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Pamela F. Children's Fiction Writer Non-Profit Organization Management ### "Petpal manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 3, 2019 Petpal Manager has made adoption events so much easier. We no longer have to wait until we are back at the office to process adoptions. It has saved us time and is highly recommended. Pros Very easy to use at adoption events. It is simple to adopt pets. It is so easy to update it between office computers and the adoption laptop. Cons Features to input new pets are kind of confusing to learn. Would like to see more turorials showing how to customize it for each rescue. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MC Melanie C. President Law Enforcement ### "Been using the program for years " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2018 Pros It is a easy to use and customer service is wonderful Cons I have no complaints at this time. I believe I was one of their first customers. I have nothing but good things to say. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Former pet rescue Individual & Family Services ### "Awesome and very dependable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 31, 2018 Pros I liked that it was more organized than I thought in a million years it makes it a lot more useful than you would think makes it easy to find what you need. Cons There isn't nothing that I would consider least about it at all. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Automotive Service Writer Automotive ### "easily functional " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 24, 2018 Pros I used to work at an animal shelter and I loved this software. It easily outlined each animal into name, type of animal, gender, breed, age and even when they were added into the system. It was so very organized and it helped us find the right animal in the system for each client. Cons I know that when I used it there wasn't a desktop version of the software yet and we had to rely heavily on the internet for it to work. Once that comes out (unless it already has) it's hard to think of anything else they can improve on! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/179226/PetPal-Manager/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)