# BuyCo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is BuyCo the right Transportation Management solution for you? Explore 26 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/179235/BUYCO/reviews

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BuyCo

4.5 (26)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of BuyCo

Ease of use

4.7

Customer Service

4.6

## Showing most helpful reviews

Showing 1-25 of 26 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Carlos R.  
CEO  
Import and Export  
Used the software for: 1-2 years

### "A great option for our company"

November 1, 2021

5.0

As I describe it in the "pros" aspects, our ("our" cause not only me use BuyCo, the entire company also does) experience has been fantastic, it gives our clients and ourselves the tranquility of knowing where our containers and packages are at all times.

Pros

Such a sensational product!! Beautiful from all sides and easy to use, its work is done perfectly and the functionalities it offers are fantastic. With BuyCo we can keep track of all our shipments (we are an export-import & real estate company).

Cons

Honestly, I can't find anything to criticize, everything has gone perfectly during this year of use.

Review Source

Response from Buyco

November 16, 2021

Thanks so much for your feedback! We're really glad you enjoyed BuyCo and we really appreciate the time you took to write such a review!

mR

mireille R.  
Customers Sales Representative  
Chemicals  
Used the software for: 2+ years

### "Booking platform "

December 30, 2021

4.0

Pros

possibility to create templates with permanent informaiton in order to simplify the new bookings and save time possibility to load and receive documents through the application

Cons

each time another customer asks for specific features all the customers have to undergo them not always easy to record the customers datas the way we want

Review Source

CHS

Claudia Hidemi S.  
Administrative Assistant  
Chemicals  
Used the software for: Less than 6 months

### "Started using it 2 months ago."

May 28, 2019

3.0

Pros

Easy navigation. Shipment tracking function.

Cons

The flag indicating a new document disappears after the document is just opened, even if the document was not downloaded. It would be helpful if there is a icon which indicates the document was downloaded or not.

Review Source

Response from Buyco

June 12, 2019

Hello, Thank you for your feedback! You idea has been added to our roadmap and will be available in the coming weeks

Ena A.  
Sales Manager  
Import and Export  
Used the software for: 1-2 years

### "The best software to import / export!"

October 27, 2021

5.0

In general terms, everything has been great! We are very satisfied in the company with BuyCo.

Pros

First things first: its ease of use, it's so intuitive and it has a clear interface, the functions it has are great, such as the tracking. The customer support is also very well behaved, they always help in case of need. In short, it's the best option for importers and exporters!

Cons

It could improve the notifications, like new shipments, and I would also like to have a dark mode, it's more comfortable to look at.

Review Source

JB

Jonathan B.  
Foreign Trade Analyst  
Automotive  
Used the software for: 2+ years

### "BuyCo Feedback"

May 2, 2019

5.0

Pros

The platform is very useful and dynamic. It provides a better way to work and so we can organize the shipments since the moment we ask for the booking. I also liked the platform communication with the shipping companies system via EDI, because If something is changed by the carrier in the booking, the BuyCo automatically update all the information on the platform.

Cons

Few types of equipments are not available in the platform. There are few restrictions for Open Top containers and IMO cargo containers.

Review Source

Response from Buyco

June 12, 2019

Hello, Thank you for your feedback. We have added Open Tops to equipment managed on Buyco a month ago ! Same for IMO cargo that can now be managed :-)

CP

Clément P.  
TRACKING SERVICE  
Maritime  
Used the software for: 1-2 years

### "UTILITY"

May 2, 2019

4.0

I had the possibility to inform the customers for all delay on their shipments, when the shipping company do not inform him via BUYCO

Pros

In this software, the better is the facility to use it ; all is clear, it's easy to find an information, if the shipping company put it

Cons

It's a shame that it's obligatory to return on all the shipments ; it would be better to have possibility to return on the last shipment and not on the complete list

Review Source

Response from Buyco

June 12, 2019

Hello, Thank you for your feedback! This improvement has been added to our roadmap and will developed in the coming weeks :)

RL

Regis L.  
agent de transit  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "buyco"

May 2, 2019

4.0

Pros

utilisation facility and document sharing

Cons

search schedule is not 100% functional When i amended un shipment, i see old information until the company confirmed

Review Source

Response from Buyco

June 12, 2019

Hello, Thank you for your feedback! We are setting up direct connections with ocean carriers in order to eliminate any discrepancy. We already have 2 carriers connected direct, and more will follow in the next months :-) Regarding booking amendments, we display the 'old' information because this is what the shipping line actually confirmed. We think that showing requested information that have not been confirmed could cause operational issues. Still, we are taking your point of view into account.

SH

Stacy H.  
CSR  
Mining & Metals  
Used the software for: Less than 6 months

### "Very good, but still room for perfection"

May 3, 2019

5.0

It's a good system that allow user to manage and trace shipments, beyond restrictions in time and national region. But still need some improvement to make it more user-friendly.

Pros

Allow user have clear picture of the order/shipment processing, organize docs., and easy to trace shipment. Reduce workload and save time to send email with docs.

Cons

When click on shipments marked as new shipment, it will be right away moved to dashboard where you have all the shipments. So it's not easy to find the shipment you just click, sometimes, you don't even remember the reference no., so you have to spend a lot of time searching it in the dashboard. Better to have new function to allow user to manually move shipment to dashboard, after all info./docs. are read/download.

Review Source

Response from Buyco

June 12, 2019

"Hello, Thank you for your feedback! Regarding documents it will soon be possible to decide manually if they are 'new' or 'seen'. This should solve your problem. We will think about something similar for new shipments."

YS

Yuki S.  
Customer Service Representative  
Mining & Metals  
Used the software for: Less than 6 months

### "Nice and useful software"

May 8, 2019

4.0

Pros

We used to receive the shipping documents via email from the HQ but I find easier to find the documents / data afterwards instead of searching through many emails.

Cons

Not least but there are few points I still do not understand about the functions in this system because we are doing the testing for now so I would like to ask the Customer Service at HQ when I have questions. Regarding the vessel schedules, sometimes there seems to be discrepancies between the data and information we have receive from shipping company (local office) so we tend to rely on the information which we checked by ourselves.

Review Source

Response from Buyco

June 12, 2019

"Hello, Thank you for your feedback! We are setting up direct connections with ocean carriers in order to eliminate any discrepancy. We already have 2 carriers connected direct, and more will follow in the next months. "

NG

Nicolas G.  
logistic agent  
Import and Export  
Used the software for: 1-2 years

### "perfect"

May 2, 2019

5.0

Pros

very fast treatment, communication, exchange, tracking live containers and vessel.

Cons

not possible to modify colour on rear plan on website :-)

Review Source

Response from Buyco

June 12, 2019

Hello, Thank you for your feedback! Could you contact us at helpdesk@buyco.co to help us better understand how/why you would like to edit background color ? :-)

TS

Tatiana S.  
maritime transport technician  
Automotive  
Used the software for: 6-12 months

### "goo collaborative platform"

May 2, 2019

5.0

Pros

easy to use easy to communicate with our customers

Cons

there is some notification missing (for example push notification when closing date is arriving) the fact that we can't modify the VGM when is done

Review Source

Response from Buyco

June 12, 2019

Hello, Thank you for your feedback! Good idea to have a push notification before closing, we will add it to our roadmap. It is now possible to amend a VGM after it has been sent, don't hesitate to contact us at hepdesk@buyco.co if you need help with that :-)

GB

Gianluca B.  
Logistics Manager  
Paper & Forest Products  
Used the software for: 1-2 years

### "Good discover"

July 2, 2019

4.0

Very positive

Pros

It gives the possibility to create a single container for all the shipments handled by a company or a group of companies

Cons

Sometimes the changes are made without involving the key customers

Reason for choosing BuyCo

The open mind of the owner of the company

Review Source

dF

diaby F.  
sales export assistant  
Building Materials  
Used the software for: 6-12 months

### "Buyco the new way to quickly communicate "

July 2, 2019

4.0

Pros

We are winning a lot of time by using BUYCO. We are directly in touch with the forwarder and we don't need anymore to ask our transport department to forward our emails.

Cons

We have to connect everyday to our account. It would be better to stay connected.

Review Source

Response from Buyco

September 6, 2019

Hello, Thank you for your feedback! For security reasons, we require BuyCo users to connect to the platform on a daily basis since security of your DATA is our top priority.

lcN

lilian carolina N.  
Export Agent  
Translation and Localization  
Used the software for: 1-2 years

### "Review BUYCO"

May 2, 2019

5.0

I save time with the processing of my files. It's really very useful.

Pros

BUYCO is a great platform that allow freight forwarder and customers to communicate easily!

Cons

the problem is that when we have internet problems, we can not connect to the site.

Review Source

VT

Vicky T.  
CSR  
Import and Export  
Used the software for: Less than 6 months

### "Basically good"

May 3, 2019

4.0

Basically it's good and user-friendly. :-)

Pros

1) can have a quick look to see all shipments to our countries 2) can download shipping docs directly 3) can learn the most updated vessel ETA status

Cons

The icon shows "1" of informing new docs available under "Shipment with New Docs". The whole row will be gone after my click. It would be nicer if the whole row remains without "1" pop-up, we then can come back to download it. From time to time we will be interrupted during the check of BUYCO. This would be a big help, no need to check one by one under "New Shipment" and find out which one is missed.

Review Source

Response from Buyco

June 12, 2019

Hello, Thank you for your feedback! We are developing improvements on the platform to solve the issue you mentioned. It will be available in the coming weeks.

VR

Verified Reviewer  
Foreign Trade Engineer  
Import and Export  
Used the software for: 6-12 months

### "buyco survey"

May 2, 2019

5.0

As a platform you have a lot of important information to track shipments, you can download documents and it's easy to use

Pros

Rapid interaction between supplier and client

Cons

lack of alerts regarding new documentation

Review Source

Response from Buyco

June 12, 2019

Hello, Thank you for your feedback! Could you contact us at helpdesk@buyco.co to help us better understand what type of alerts you are thinking about ?

CD

CLARA D.  
Commercial Export Assistant  
Building Materials  
Used the software for: 6-12 months

### "easy and fast"

May 17, 2019

4.0

Pros

it is fast - easy to find the info you look for -

Cons

quite often the information are not updated, you can find contradictory information in the different tabs of a same file.

Review Source

Response from Buyco

June 12, 2019

"Hello, Thank you for your feedback! Could you contact us at helpdesk@buyco.co to help us better understand your issue ?"

LQ

Luis Q.  
foreign trade manager  
Import and Export  
Used the software for: 6-12 months

### "BuyCo Survey"

August 6, 2019

5.0

Pros

The ease to interact with the application and how fast to download files

Cons

Lack of notifications and alerts about new shipments

Review Source

Response from Buyco

September 6, 2019

Hello, Thank you for your feedback! Could you contact us at helpdesk@buyco.co ? we'll show you these notifications and alerts already available in the platform.

RNG

Rafael Nathan G.  
Export Analyst  
Import and Export  
Used the software for: Less than 6 months

### " Buyco Review"

May 2, 2019

5.0

I am having a very great experience with the platform. In my day by day it helps me a lot with the organization of all processes under my responsibility, besides allowing to update several documents which also helps to reduce the amount of emails exchanged with costumers. The platform is very stable and transmits robustness.

Pros

Organization, very dynamic, and the information is very visual and of fast access when you access the platform. Another positive point is the traceability of each process to know the actual situation.

Cons

Platform still do not present the possibility to do road and air shipments.

Review Source

AT

ASHLEY T.  
Import assistant  
Import and Export  
Used the software for: 6-12 months

### "The most easy portal I've used so far"

July 5, 2019

5.0

Pros

Easy to use and very straight forward. It allows to you to check the vessel status, download/upload documents and communicate to all parties at the same time.

Cons

Container number is currently unavailable.

Review Source

Response from Buyco

September 6, 2019

Hello, Thank you for your feedback! Could you contact us at helpdesk@buyco.co to help us better understand your issue ? We'd like to show you our Oscar solution that will allow you to have an automatic upload container number and seal number.

JG

Jean-Pierre G.  
directeur logistique  
Food Production  
Used the software for: 6-12 months

### "visibility "

July 2, 2019

4.0

reduce administrative charges knowledge of the global flow all the world base of the regular tender

Pros

flow visibility support quality access facitity

Cons

lack of interface with the road transport departure and arrival costs analysis and pre invoicing

Review Source

AB

Aurélie B.  
Import/export transit agent  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Pleasant"

May 3, 2019

5.0

Pros

Easy to use,intuitive, all information are available easyly

Cons

Maybe Miss a link with shipping line a create BL instructions

Review Source

Response from Buyco

June 12, 2019

Hello, It is possible to submit BL instructions to shipping lines with Buyco. Just contact us at helpdesk@buyco.co and we will get you started in no time :-)

MB

Marjolaine B.  
sea export customer  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Very convenient"

May 2, 2019

3.0

Pros

It's easy to use and very fluent, easy to understand

Cons

we can't book with all shipping lines and it adds additionnal tasks

Review Source

Response from Buyco

June 12, 2019

Hello, Thank you for your feedback! Unfortunately some shipping lines do not support electronic bookings yet... Could you contact us at helpdesk@buyco.co to let us know which carriers you would like to see connected ?

TM

Tina M.  
Inside sales, Mill Direct  
Warehousing  
Used the software for: Less than 6 months

### "Great product"

July 2, 2019

5.0

Pros

The ease in navigating through to find pertinent documents. Have not had to use technical support for anything as of yet.

Cons

The software is new to us, but so far no red flags.

Review Source

YJ

Yijing J.  
Operation manager- Asia  
Chemicals  
Used the software for: Less than 6 months

### "Need more functions to be developped"

May 7, 2019

4.0

Pros

Easy to understand the way of use. Clear.

Cons

Need more customized. I've already submit my need to our purchaser, waiting for more feedback.

Review Source

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