--- title: "Shelter Buddy Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Shelter Buddy Software - reviews, pricing plans, popular comparisons to other Animal Shelter products and more." source_url: "https://www.capterra.com/p/179248/Shelter-Buddy/" page_type: "product" language: "en" --- # Shelter Buddy Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Shelter Buddy ## What is Shelter Buddy? ShelterBuddy Software was developed by RSPCA Queensland Australias leading Non-Profit Animal Welfare Organization. RSPCA Queensland cares for over 53,000 animals per year; we operate 11 shelters throughout the state, employ 415 staff and manage over 5000 volunteers. Our software is built by an animal shelter for animal shelters. Visit www.shelterbuddy.com for a comprehensive list of all our features and integrations. ## What is Shelter Buddy used for? [Animal Shelter](https://www.capterra.com/animal-shelter-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Shelter Buddy?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://shelterbuddy.com&name=Shelter Buddy) ## Shelter Buddy Overview Updated August 2026 AI summary Shelter Buddy supports organizations of all sizes with cloud-based tools for managing animal shelter operations. It covers adoption, intake, and kennel management, along with an animal database, medical records, volunteer coordination, fundraising, and case management. Optional modules for animal control and foster programs offer flexibility for teams seeking to centralize their shelter and public animal service workflows. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Shelter Buddy 3.0 (1) VS. [5.0 (32)](https://www.capterra.com/p/209132/Buzz-to-the-Rescues/reviews/) Starting Price Contact vendor Starting Price $99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.9 (44) Value For Money 5.0 (1) Value For Money 4.9 (43) Customer Service 5.0 (1) Customer Service 4.9 (44) ## Shelter Buddy alternatives [5.0 (1)](https://www.capterra.com/p/232708/PetPoints/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [3.0 (4)](https://www.capterra.com/p/233330/Chameleon-CMS/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 25% of reviewers rated it above 4 stars [Pawlytics](https://www.capterra.com/p/194354/Pawlytics/) [4.6 (44)](https://www.capterra.com/p/194354/Pawlytics/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/194354/Pawlytics/) [Shelterluv](https://www.capterra.com/p/179205/Shelterluv/) [4.8 (51)](https://www.capterra.com/p/179205/Shelterluv/reviews/) Starting price $2.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/179205/Shelterluv/) ## FAQs about Shelter Buddy Overview ### What company size and specific industries is Shelter Buddy built for? Shelter Buddy is designed for shelters and rescue groups of any size, as well as animal control agencies. It fits small, mid-sized, and larger organizations working in animal welfare and public animal services, making it suitable for groups that manage shelter operations, rescues, or animal control work. Features and Usability ### What are the key features of Shelter Buddy? Shelter Buddy offers adoption management, intake management, and kennel management for animal shelter operations. It also includes an animal database, medical records, case management, foster management, volunteer management, license management, animal control, and fundraising management to track animals, people, cases, and related records. Getting Started and Support ### What training and onboarding options does Shelter Buddy offer? Shelter Buddy provides in person training, live online sessions, and documentation. In person training supports face-to-face instruction, live online sessions allow guided remote learning, and documentation gives teams written material for self-paced reference and feature review. Getting Started and Support ### What customer support options does Shelter Buddy offer? Shelter Buddy provides 24/7 live rep support. No reviewer feedback about support quality is available, so user experience details such as response speed, helpfulness, or common issues cannot be confirmed from the catalog data. ## Features AI summary Based on 107 Animal Shelter reviews Capterra reviewers point to these as the top priorities when choosing animal shelter software: - **Animal Database** (**80%** of reviewers rated this feature as critical) - **Intake Management** (**70%**) - **Medical Records** (**62%**) Shelter Buddy supports all three features buyers value most: **Animal Database**, **Intake Management**, and **Medical Records**. Together, these capabilities help shelters keep complete animal profiles, manage admissions and transfers efficiently, and maintain accurate health information, allowing teams to improve daily operations and provide better care for every animal. Adoption Management Document and administer the process of finding a new home for institution's charge Animal Control Manage law enforcement functions related to animals including dispatch of field service personnel to check on a reported issue Animal Database A repository of information about animals in an organization's care Case Management Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Foster Management Finding a temporary home for the institution's charge Fundraising Management Activities related to raising money for a specific cause Shelter Buddy 11 features ### All Features - Adoption Management: Document and administer the process of finding a new home for institution's charge - Animal Control: Manage law enforcement functions related to animals including dispatch of field service personnel to check on a reported issue - Animal Database: A repository of information about animals in an organization's care - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Foster Management: Finding a temporary home for the institution's charge - Fundraising Management: Activities related to raising money for a specific cause - Intake Management: Activities related to the initial admission of a charge into the organization's care - Kennel Management: Management of housing for dogs and cats within the building - License Management: Track and organize the number of licenses available to the organization - Medical Records: Records of patients' medical history - Volunteer Management: Manage volunteer information and direct volunteer resources --- Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Value for money 5.0 (1) 5.0 Based on 1 reviews ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 3.0 Based on 1 reviews Filter by rating 5(0) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent KP KIRSTEN P. Director of Marketing and Development Fund-Raising ### "Great value for non profit animal shelters" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 22, 2020 It's been several years since I used Shelter Buddy but we were very pleased with it and I have recommended it several times for shelters and rescues looking for an affordable option. Pros All the features we needed were available with the product, as well as features we didn't know we wanted. Our information ported to our website, to shelter cards, to adoption paperwork and more. We appreciated the low price point based on our users, but still getting all the features of a more robust system. With a small budget we were limited with what we could use, but Shelter Buddy was easy to work with and their support staff helped us get started. Cons Shelter Buddy could have benefited from more security with logins and administrative control. We didn't have any problems in that regard and they may have beefed that up since I used it last. Reasons for choosing Shelter Buddy We chose Shelter Buddy primarily for the price but also felt we got personal support both in person and over the phone. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.