# Shelter Buddy Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Shelter Buddy Software - reviews, pricing plans, popular comparisons to other Animal Shelter products and more. Source: https://www.capterra.com/p/179248/Shelter-Buddy --- # Shelter Buddy Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Shelter Buddy ## What is Shelter Buddy? ShelterBuddy Software was developed by RSPCA Queensland Australias leading Non-Profit Animal Welfare Organization. RSPCA Queensland cares for over 53,000 animals per year; we operate 11 shelters throughout the state, employ 415 staff and manage over 5000 volunteers. Our software is built by an animal shelter for animal shelters. Visit www.shelterbuddy.com for a comprehensive list of all our features and integrations. ## What is Shelter Buddy used for? [Animal Shelter](https://www.capterra.com/animal-shelter-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Shelter Buddy?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://shelterbuddy.com&name=Shelter Buddy) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Shelter Buddy 3.0 (1) VS. [5.0 (31)](https://www.capterra.com/p/209132/Buzz-to-the-Rescues/reviews/) Starting Price Contact vendor Starting Price $99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.9 (31) Value For Money 5.0 (1) Value For Money 4.9 (30) Customer Service 5.0 (1) Customer Service 4.9 (28) ## Shelter Buddy alternatives [5.0 (1)](https://www.capterra.com/p/232708/PetPoints/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [3.0 (4)](https://www.capterra.com/p/233330/Chameleon-CMS/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 25% of reviewers rated it above 4 stars [Shelterluv](https://www.capterra.com/p/179205/Shelterluv/) [4.8 (51)](https://www.capterra.com/p/179205/Shelterluv/reviews/) Starting price $2.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/179205/Shelterluv/) [Pawlytics](https://www.capterra.com/p/194354/Pawlytics/) [4.6 (44)](https://www.capterra.com/p/194354/Pawlytics/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/194354/Pawlytics/) ## FAQs about Shelter Buddy Overview ### What company size and specific industries is Shelter Buddy built for? Shelter Buddy is designed for shelters and rescue groups of any size, as well as animal control agencies. It fits organizations in the animal welfare and public service sectors that need software for managing shelter operations, rescue activities, or animal control work. Features and Usability ### What are the key features of Shelter Buddy? Shelter Buddy offers adoption management, intake management, foster management, kennel management, and medical records for animal care operations. It also includes animal control, case management, animal database, license management, volunteer management, and fundraising management to support shelter records, workflows, and related administrative tasks. Getting Started and Support ### What training and onboarding options does Shelter Buddy offer? Shelter Buddy provides in person training, live online sessions, and documentation. In person training supports face-to-face instruction, live online sessions support guided remote setup, and documentation gives written reference material for self-paced review and later use. Getting Started and Support ### What customer support options does Shelter Buddy offer? Shelter Buddy provides 24/7 live rep support for users who need direct help at any time. No reviewer feedback about support quality is available, so no claims can be made about response speed, helpfulness, or common frustrations from users. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Adoption Management Document and administer the process of finding a new home for institution's charge Animal Control Manage law enforcement functions related to animals including dispatch of field service personnel to check on a reported issue Animal Database A repository of information about animals in an organization's care Case Management Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Foster Management Finding a temporary home for the institution's charge Fundraising Management Activities related to raising money for a specific cause Shelter Buddy 11 features Document and administer the process of finding a new home for institution's charge Manage law enforcement functions related to animals including dispatch of field service personnel to check on a reported issue A repository of information about animals in an organization's care Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Finding a temporary home for the institution's charge Activities related to raising money for a specific cause Activities related to the initial admission of a charge into the organization's care Management of housing for dogs and cats within the building Track and organize the number of licenses available to the organization Records of patients' medical history Manage volunteer information and direct volunteer resources Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Value for money 5.0 (1) 5.0 Based on 1 reviews ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 3.0 Based on 1 reviews Filter by rating 5(0) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent KP KIRSTEN P. Director of Marketing and Development Fund-Raising ### "Great value for non profit animal shelters" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 22, 2020 It's been several years since I used Shelter Buddy but we were very pleased with it and I have recommended it several times for shelters and rescues looking for an affordable option. Pros All the features we needed were available with the product, as well as features we didn't know we wanted. Our information ported to our website, to shelter cards, to adoption paperwork and more. We appreciated the low price point based on our users, but still getting all the features of a more robust system. With a small budget we were limited with what we could use, but Shelter Buddy was easy to work with and their support staff helped us get started. Cons Shelter Buddy could have benefited from more security with logins and administrative control. We didn't have any problems in that regard and they may have beefed that up since I used it last. Reasons for choosing Shelter Buddy We chose Shelter Buddy primarily for the price but also felt we got personal support both in person and over the phone. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.