--- title: "Shelter Buddy Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Shelter Buddy Software - reviews, pricing plans, popular comparisons to other Kennel products and more." source_url: "https://www.capterra.com/p/179248/Shelter-Buddy/" page_type: "product" language: "en" publication_date: "2026-10-15" --- # Shelter Buddy Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Shelter Buddy ## What is Shelter Buddy? ShelterBuddy Software was developed by RSPCA Queensland Australias leading Non-Profit Animal Welfare Organization. RSPCA Queensland cares for over 53,000 animals per year; we operate 11 shelters throughout the state, employ 415 staff and manage over 5000 volunteers. Our software is built by an animal shelter for animal shelters. Visit www.shelterbuddy.com for a comprehensive list of all our features and integrations. ## What is Shelter Buddy used for? [Kennel](https://www.capterra.com/kennel-software/)[Animal Shelter](https://www.capterra.com/animal-shelter-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Shelter Buddy?[Manage this product listing](https://www.g2.com/products/shelter-buddy/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Shelter Buddy 3.0 (1) VS. [4.6 (77)](https://www.capterra.com/p/143168/Kennel-Booker/reviews/) Starting Price Contact vendor Starting Price $94.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.5 (79) Value For Money 5.0 (1) Value For Money 4.7 (79) Customer Service 5.0 (1) Customer Service 4.8 (72) ## Shelter Buddy alternatives Highest Rated [4.8 (61)](https://www.capterra.com/p/203713/Paw-Partner/reviews/) Starting price $44.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (223)](https://www.capterra.com/p/136469/Gingr/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Breeder Cloud Pro](https://www.capterra.com/p/176356/Breeder-Cloud-Pro/) [4.6 (79)](https://www.capterra.com/p/176356/Breeder-Cloud-Pro/reviews/) Starting price $6.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176356/Breeder-Cloud-Pro/) [BusyPaws](https://www.capterra.com/p/231681/BusyPaws/) [4.7 (81)](https://www.capterra.com/p/231681/BusyPaws/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/231681/BusyPaws/) ## FAQs about Shelter Buddy Overview ### What company size and specific industries is Shelter Buddy built for? Shelter Buddy is designed for shelters and rescue groups of any size, as well as animal control agencies. It fits organizations in the animal welfare and animal services sector that need software for managing shelter operations, rescue activities, or agency workflows. Features and Usability ### What are the key features of Shelter Buddy? Shelter Buddy offers adoption management, animal control, and intake management for shelter operations, along with an animal database and medical records for tracking each animal’s status. It also includes foster management, kennel management, case management, volunteer management, fundraising management, and license management. Getting Started and Support ### What training and onboarding options does Shelter Buddy offer? Shelter Buddy provides in person training, live online sessions, and documentation to support getting started. In person training offers direct guidance, live online sessions allow remote instruction, and documentation provides written reference material for setup and feature review. Getting Started and Support ### What customer support options does Shelter Buddy offer? Shelter Buddy provides 24/7 Live Rep support. No reviewer feedback on support is available, so user experience details such as response speed, helpfulness, or common frustrations cannot be confirmed from the catalog data. ## Features AI summary Based on 107 Kennel reviews Capterra reviewers point to these as the top priorities when choosing animal shelter software: - **Animal Database** (**80%** of reviewers rated this feature as critical) - **Intake Management** (**70%**) - **Medical Records** (**62%**) Shelter Buddy supports all three of the features reviewers rank highest: **Animal Database**, **Intake Management**, and **Medical Records**. Together, these capabilities help shelters keep accurate animal profiles, manage admissions and transfers more efficiently, and maintain complete health histories, allowing teams to coordinate care, improve daily operations, and make better placement decisions. Adoption Management Document and administer the process of finding a new home for institution's charge Animal Control Manage law enforcement functions related to animals including dispatch of field service personnel to check on a reported issue Animal Database A repository of information about animals in an organization's care Case Management Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Foster Management Finding a temporary home for the institution's charge Fundraising Management Activities related to raising money for a specific cause Shelter Buddy 11 features ### All Features - Adoption Management: Document and administer the process of finding a new home for institution's charge - Animal Control: Manage law enforcement functions related to animals including dispatch of field service personnel to check on a reported issue - Animal Database: A repository of information about animals in an organization's care - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Foster Management: Finding a temporary home for the institution's charge - Fundraising Management: Activities related to raising money for a specific cause - Intake Management: Activities related to the initial admission of a charge into the organization's care - Kennel Management: Management of housing for dogs and cats within the building - License Management: Track and organize the number of licenses available to the organization - Medical Records: Records of patients' medical history - Volunteer Management: Manage volunteer information and direct volunteer resources --- Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) ### Starting price Free trial not available Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 3.0 Based on 1 reviews Filter by rating 5(0) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent KP KIRSTEN P. Director of Marketing and Development Fund-Raising ### "Great value for non profit animal shelters" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 22, 2020 It's been several years since I used Shelter Buddy but we were very pleased with it and I have recommended it several times for shelters and rescues looking for an affordable option. Pros All the features we needed were available with the product, as well as features we didn't know we wanted. Our information ported to our website, to shelter cards, to adoption paperwork and more. We appreciated the low price point based on our users, but still getting all the features of a more robust system. With a small budget we were limited with what we could use, but Shelter Buddy was easy to work with and their support staff helped us get started. Cons Shelter Buddy could have benefited from more security with logins and administrative control. We didn't have any problems in that regard and they may have beefed that up since I used it last. Reasons for choosing Shelter Buddy We chose Shelter Buddy primarily for the price but also felt we got personal support both in person and over the phone. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.