# Shelter Buddy Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Shelter Buddy Software - reviews, pricing plans, popular comparisons to other Animal Shelter products and more.

Source: https://www.capterra.com/p/179248/Shelter-Buddy

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# 

 Shelter Buddy Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Shelter Buddy

## What is Shelter Buddy?

ShelterBuddy Software was developed by RSPCA Queensland Australias leading Non-Profit Animal Welfare Organization. RSPCA Queensland cares for over 53,000 animals per year; we operate 11 shelters throughout the state, employ 415 staff and manage over 5000 volunteers. Our software is built by an animal shelter for animal shelters. Visit www.shelterbuddy.com for a comprehensive list of all our features and integrations.

## What is Shelter Buddy used for?

[Animal Shelter](https://www.capterra.com/animal-shelter-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Shelter Buddy?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://shelterbuddy.com&name=Shelter Buddy)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Shelter Buddy

3.0 (1)

VS.

[5.0 (1)](https://www.capterra.com/p/232708/PetPoints/#reviews)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

5.0 (52)

Value For Money

5.0 (1)

Value For Money

5.0 (44)

Customer Service

5.0 (1)

Customer Service

5.0 (47)

## Shelter Buddy alternatives

Highest Rated

[5.0 (31)](https://www.capterra.com/p/209132/Buzz-to-the-Rescues/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[3.0 (4)](https://www.capterra.com/p/233330/Chameleon-CMS/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

25%

of reviewers

rated it above 4 stars

[Shelterluv](https://www.capterra.com/p/179205/Shelterluv/)

[4.6 (52)](https://www.capterra.com/p/179205/Shelterluv/reviews/)

Starting price

$2.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/179205/Shelterluv/)

[Pawlytics](https://www.capterra.com/p/194354/Pawlytics/)

[4.6 (42)](https://www.capterra.com/p/194354/Pawlytics/reviews/)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/194354/Pawlytics/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Adoption Management

Document and administer the process of finding a new home for institution's charge

Animal Control

Manage law enforcement functions related to animals including dispatch of field service personnel to check on a reported issue

Animal Database

A repository of information about animals in an organization's care

Case Management

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Foster Management

Finding a temporary home for the institution's charge

Fundraising Management

Activities related to raising money for a specific cause

Shelter Buddy 11 features

Document and administer the process of finding a new home for institution's charge

Manage law enforcement functions related to animals including dispatch of field service personnel to check on a reported issue

A repository of information about animals in an organization's care

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Finding a temporary home for the institution's charge

Activities related to raising money for a specific cause

Activities related to the initial admission of a charge into the organization's care

Management of housing for dogs and cats within the building

Track and organize the number of licenses available to the organization

Records of patients' medical history

Manage volunteer information and direct volunteer resources

Features

4.0 (1)

4.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

5.0 (1)

5.0

Based on 1 reviews

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

3.0

Based on 1 reviews

Filter by rating

5(0)

4(0)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

KP

KIRSTEN P.

Director of Marketing and Development

Fund-Raising

### "Great value for non profit animal shelters"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 22, 2020

It's been several years since I used Shelter Buddy but we were very pleased with it and I have recommended it several times for shelters and rescues looking for an affordable option.

Pros

All the features we needed were available with the product, as well as features we didn't know we wanted. Our information ported to our website, to shelter cards, to adoption paperwork and more. We appreciated the low price point based on our users, but still getting all the features of a more robust system. With a small budget we were limited with what we could use, but Shelter Buddy was easy to work with and their support staff helped us get started.

Cons

Shelter Buddy could have benefited from more security with logins and administrative control. We didn't have any problems in that regard and they may have beefed that up since I used it last.

Reasons for choosing Shelter Buddy

We chose Shelter Buddy primarily for the price but also felt we got personal support both in person and over the phone.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)