# EventOffice Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is EventOffice the right Rental solution for you? Explore 20 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/179249/EventOffice/reviews --- EventOffice 4.7 (20) [View alternatives](https://www.capterra.com/p/179249/EventOffice/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of EventOffice Ease of use 4.3 Customer Service 4.5 ## Pros and Cons in Reviews TS Troy S Director of OperationsEntertainment, 11 - 50 employeesUsed the software for: More than 2 years. “The most difficult part of the software is the inability (at least that I have found for now) to email individuals who might get added to a schedule later or just might be sending updates to certain individuals. “ November 23, 2021 JT Jaclyn T Office managerEvents Services, 2 - 10 employeesUsed the software for: Less than 6 months. “The new software is hard to navigate without having knowledge on how to use“ November 23, 2021 ## Showing most helpful reviews Showing 1-20 of 20 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Tariq E. Director Of Operations Events Services Used the software for: 1-2 years ### "Advanced and awesome" January 29, 2019 5.0 Awesome. Pros Very advanced and run by people who LISTEN and respond quickly. Cons Would like to see more worker management related features. That said it still has many more worker features than most other softwares. Review Source Response from EventOffice January 30, 2019 Thank you for taking the time to review us! ZW Zach W. Director Events Services Used the software for: 2+ years ### "SuperGames Review" December 16, 2024 5.0 Great! Other than customer service it would be 10/10! Pros Efficient and great software. Very user friendly and does everything to help our business. Cons Customer Service. When we first started - the service was great. Now it lacks. Wish we could just call and handle something in 5 mins. Most the time, I fill out a ticket - some odd emails / day later still not fixed. Review Source Response from EventOffice April 2, 2026 Thanks for the great review Zach! We've expanded our support team and have added a live support chat to help increase accessibility and faster support responses. SC Sadie C. Customer Service/ Admin Events Services Used the software for: 6-12 months ### "Using Event Office" November 18, 2021 4.0 Good but a few hiccups that could have been dealt with better by tech support Pros Daily features are easy to navigate and quick to leanr Cons The lengthy process to update pricing and inventory Limited functions for scheduling Review Source Response from EventOffice November 23, 2021 Thank you for taking the time to review us and provide feedback to help us improve! NC Nathan C. COO Recreational Facilities and Services Used the software for: 2+ years ### "Great Rental Software" March 18, 2024 5.0 Pros There are so many pros. First being the overall response from the Event Office team when ever our company needs help. The support is great. The shear size of the program is amazing. I often joke that we probably only use 50% of the program. The great thing is there are a ton of youtube videos on the features so that you can find out about other features to use. I love the ease of use. We can train new employees in less than a day on the basics and they can start that day by inputting orders. I love that it is cloud based and can be accessed anywhere at anytime. My managers are constantly looking up information on their phones to make sure our employees have the best information possible. After reviewing many softwares available, I found Event Office to be the most complete and the support we have received with it is an added bonus. Their support is second to none. Cons Lack of RFID for tracking inventory but I do know Event Office is talking with EasyRFID about a possible integration. Switched from [Point of Rental Software](https://www.capterra.com/p/29074/Point-of-Rental-Software/) The other product was becoming dated with lack of new features coming. Review Source Response from EventOffice March 20, 2024 Thank you for taking the time to review us! JS Jonathan S. President Events Services Used the software for: 2+ years ### "Scott Party Rentals" November 18, 2021 5.0 I am able to pump out quotes quickly and efficiently. I can keep track of clients and see what equipment they have used and swapped out pieces so every event is different. Pros The software is very easy to use. Completely customizable and the support is phenomenal. All requests have been handled within 24 hours. Cons Certain features I thought I was going to use but have not. The worker management and scheduling has not been utilized throughout the pandemic. Switched from [Event Rental Systems](https://www.capterra.com/p/181193/Event-Rental-Systems/) This software was better looking. More user-friendly. Review Source Response from EventOffice November 23, 2021 Thank you for taking the time to review us and provide feedback! SC Stacie C. owner Recreational Facilities and Services Used the software for: 1-2 years ### "Top tool for us" January 18, 2024 5.0 Easy to reach out to other power users and support - overall time consuming but worth the end product Pros Event office has taken our systems to a new level. Cons Learning curve is supported but not as intuitive for some Alternatives considered [Event Rental Systems](https://www.capterra.com/p/181193/Event-Rental-Systems/)[Point of Rental Software](https://www.capterra.com/p/29074/Point-of-Rental-Software/)[Goodshuffle Pro](https://www.capterra.com/p/167364/Goodshuffle-Pro/) Reason for choosing EventOffice After a survey of 10 options yours was deemed the most able to handle the dynamics of our company Review Source MF Michelle F. Vice President of Operations Entertainment Used the software for: Less than 6 months ### "Exciting software at a decent price with amazing support!" November 23, 2021 5.0 I am very excited for this relationship and I am praying this is the right fit for my company. Pros The support is unmatched, they answer all of my questions without making me feel like a burden. If they don't know how to solve the problem they find someone who can. I also love that if the system doesn't have something they will work hard to create it for you. Cons They have a good start with the videos but some more training material would be helpful. A "getting started" checklist would be a great thing to start with. Sometimes it feels like "here is your system, not figure it out". Alternatives considered [Point of Rental Software](https://www.capterra.com/p/29074/Point-of-Rental-Software/) Reason for choosing EventOffice Pricing was more reasonable, company was local, we liked there platform, and the people were wonderful to work with. Review Source Response from EventOffice November 29, 2021 Thank you for the feedback! GP Garnett P. owner Sports Used the software for: 2+ years ### "President / CEO" January 13, 2025 4.0 So far so good we have been happy with IO effort to improve there product Pros Inflatable office is constantly trying to make the software better and easier to use! Cons Somtimes it can be complicated? new staff has difficulty catching up Review Source Response from EventOffice April 2, 2026 Thank you for the review Garnett, we're glad you're part of the IO Community! KW Kevin W. President Entertainment Used the software for: 2+ years ### "EO Essential for interactive event rental biz" November 29, 2021 4.0 Event Office (EO) is very robust and constantly updating features to further develop the software. Our company has been associated with EO for many years and their responsiveness to updates and any fixes is phenomenal in comparison to experience with other software. New features like dynamic pricing recently developed provide useful tools to maximize earning potential for our business and equipment. Pros EO was developed for the interactive amusement rental industry. The inventory management and online tools provided through EO allow clients to book online and provides admin access for management and customer service. Communication with clients regarding everyday tasks can be automated to efficiently organize workflow and concentrate on the most important tasks. Cons For quantity based equipment like tables, chairs, linen or tents, EO has been developing better management but has struggled. There is a lot of set up associated with the software because it is so robust but customer service is helpful. Set up takes time and must be done correctly so functionality of advanced features works correctly. Review Source EO Erin O. Facility Coordinator Events Services Used the software for: 2+ years ### "~BEST SOFTWARE I'VE FOUND~" January 31, 2019 5.0 This has seriously been a lifesaver for my business. My sales have increased. Time spent on the computer has decreased. The techs have done a wonderful job personalizing everything to fit my business. Pros After trying several, I like the ease of adding and subtracting inventory and customizing the inventory within the system to fit the needs of the business. The customer service and tech support are great at knowing the answers and getting the job done quick! Any time I've had to contact via phone or email I get instant response with the correct anser specific to my business. The price is absolutely worth it. My online bookings have increased since I switched to this software and I am free to run the rest of my business. Connected apps and support links are terrific at keeping everything in one spot . Cons There really isn't much that I don't like about this business. Everything is able to be modified to suit a particular business and customizable to fit personal needs and wants, so if at first look the software doesn't seem quite right, the tech team can help make it a better fit. Review Source Response from EventOffice March 1, 2019 Erin, Thank you for your time to review us and the kind words. It means a lot! TS Troy S. Director of Operations Entertainment Used the software for: 2+ years ### "In's & Out's of EventOffice (or I will always refer to as I/O!)" November 23, 2021 4.0 The software allows us to have real time looks at our inventory, especially consumable items! The consumable inventory system could use a few tweaks, but its a drastic upgrade from I/O in this department! Pros The new software streamlines the movement within a lead and this is very helpful. No more individual tabs and saving to move around the different parts of a lead. I can work with in the lead quicker and move to another. Overall loading of calendar pages and leads is SOOOO much faster!! Cons The most difficult part of the software is the inability (at least that I have found for now) to email individuals who might get added to a schedule later or just might be sending updates to certain individuals. The old system allowed a popup window of who you wanted to email, then from there you would decide who gets emailed and who does not! Reason for choosing EventOffice Well we chose Inflatable Office years ago over our current system as it allowed much more flexibility for our current business needs. Event Office was then our nature transition over upon release! Some of our folks still use the old system, or like myself, I find I like both as each one still offers a few unique advantages! Review Source SM Shelby M. Marketing and Content Creator Events Services Used the software for: 2+ years ### "Event Office Review from Pinnacle Event Rentals" November 29, 2021 4.0 Our experience has been a journey with ups and downs. The EO team is very responsive and helps where they can to get our software working the way we like it. There have been times that our team has been frustrated, and there are still bugs that need to be fixed, but for the most part it's a great ratio of give/take. The only other thing that I think would be really awesome is update emails. I know that the information is usually posted on Facebook or emailed out to some people, but it would be awesome if an update email could be sent out BEFORE the update comes out to let us know what's coming (I don't check facebook very often so I never see the update posts on rentalpros). Pros The best part of working with EO is that they are adaptable to our needs. EO's team works with us to create pieces of the software that are integral to our operations and there is so much room for customization. Cons EO's knowledge base isn't the best - I think it would be awesome if we could have levels of experience in the knowledge base. I find that the answers in the knowledge base just graze the topic of discussion, giving a simple answer with not too much to work with. I also think a training manual would be cool for new people coming into the company that need a lay of the land before they can get started. Review Source RL Richard L. CEO Entertainment Used the software for: 1-2 years ### "Automate you business " November 23, 2021 5.0 In the beginning it was a struggle to get what it was we needed and wanted from the product. The Event Office group has worked with us to get most of the stuff resolved Pros I like the fact that it is pretty much customizable for any business. It allows us to keep track of equipment and clients Cons Getting it set up was a little of a struggle. There are still some aspects that are not 100% where I want them but its workable Reason for choosing EventOffice Event office provided us the ability to get moving fairly quickly. Although there were bumps in the road it is working better now Review Source JJ Jamie J. General Manager Entertainment Used the software for: 1-2 years ### "EO review" November 24, 2021 5.0 Love it Pros Being able to see all upcoming events in my calendar. Cons Not being able to print multiple forms at once on separate pages. When trying to print, it continues onto same page. Review Source VR Verified Reviewer Director of Business Development Entertainment Used the software for: 2+ years ### "Great Product" November 23, 2021 5.0 Pros Easy access from anywhere with an internet connection. Easy to use with simple function. Cons Search function should be improved. I shouldn't have to fill in every single detail to save an event. Review Source TL Taylor L. Staffing Coordinator Events Services Used the software for: 1-2 years ### "Gets The Job Done" November 29, 2021 4.0 Pros It has a ton of helpful features to keep everyone organized across the board Cons Still has lots of bugs, isn't the easiest to use and relies on support to make a lot of the necessary changes Review Source GH Greg H. Rental Manager Events Services Used the software for: 2+ years ### "Best Event Software " January 22, 2019 5.0 We have used the software to generate numerous repeat contracts and customers year after year. This software has made our back office operations so much smoother and streamlined. Pros The software is so easy to use and does the work of an entire staff member once you get it set up Cons Can't find anything bad to say about event office or inflatable office Review Source Response from EventOffice January 23, 2019 Greg, Thank you for the kind words! BK Bryan K. President Events Services Used the software for: 2+ years ### "Love this software!" January 22, 2019 5.0 Pros 1\. Ease of use 2. Greatly increased our productivity 3. Helped to improve our profitability Cons When we do have issues they are taken care of in a timely manner. Review Source Response from EventOffice January 23, 2019 Bryan, Thank you for taking the time to review us! GP Greg P. CEO Events Services Used the software for: 1-2 years ### "Best event rental software out" January 23, 2019 5.0 Best customer service in the industry! Pros Unlimited possibilities with this software! Cons Slight learning curve but overall pretty easy to get started. Review Source Response from EventOffice January 24, 2019 Thank you for your review! JT Jaclyn T. Office manager Events Services Used the software for: Less than 6 months ### "Would recommend to others" November 23, 2021 5.0 Very good! Super easy to book events Pros Love the over booking feature. Helps with avoiding double booking Cons The new software is hard to navigate without having knowledge on how to use Review Source Response from EventOffice November 24, 2021 Thank you for the feedback! Similar Products Featured