Average Ratings

764 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

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About PayPal

PayPal helps over 17 million businesses with payment and credit solutions.


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Best Online Money Transactions Tool

Oct 05, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like Paypal because it is widely used and accepted as a means of payment by most online businesses. I make most of my online purchases using paypal. It's convenient. The transaction fees are also quite reasonable.

Paypal is also quite easy to set up an use. The only thing you need to have an account up and running is an email address. The process of sending out money is also very easy since the only information you need from the other party is their email account and in seconds you can have money from your account transferred to theirs.

Since Paypal rocords all your transactions, it is easy to monitor your financial transactions and make decisions.

Another good thing with Paypal is you can have more than one Paypal account for different uses in your business or personal life.

Paypal is also pretty secure. I have never has an a security challenge with Paypal. However, you should always stay safe and never share your password with anyone.

Cons: A challenge with Paypal is that if you are not careful with your passwords, your account could be hacked and you could lose your money.

Another disadvantage of Paypal is that their system has a challenge with accepting digital visa cards.

Another disadvantage of Paypal is that the company could limit or ban your account and prevent you from doing certain transactions or accessing your money as a whole. I have had my account disabled and couldn't access my money for about 6 months.

Overall: Paypal is a great tool for online money transactions. There are other online money transaction options but Paypal is the most reliable.

A Good but not so good feature

May 29, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: Paypal is one of the most well known payment processor services out there. Having used it for over 7 years now, there are some good things and some not so good things. 1) The ability to accept payments from almost anyone with a card. Paypal has been doing peer to peer payments for a long time now as well as business payments. Its very easy to set up an account and start receiving payments from anyone with a card. 2) Privacy when making payments -The ability to make payments knowing that your card information will not be shared with another party when making payments is just great. It adds a layer of privacy that is second to none. 3) Receiving payments - Paypal has always served as a second account of sorts for paying and receiving payments. Being able to send a request for payment and having that payment come in without lifting a finger or setting up complex accounts is always a huge plus, especially when you can withdraw that money to a bank account and actually use it! 4) Payment disputes - Paypal's payment dispute center is a service I have used many times over, the ability to resolve conflicts over service or payments within a controlled area is very helpful for someone who runs a business through Paypal or makes frequent payments. It is probably one of their best services

Cons: But not all is rosy, Paypal has over the years buffled me with some extreme challenges. 1) Unnecessary Account blocking - If Paypal suspects any suspicious activity on your account, they can block it without warning you. This happened to me once when I logged in from another IP address (was traveling at the time) and I had to wait 6 months to get any payments. 2) Support is not always helpful - While Paypal has many avenues to handle payment issues and disputes, their support center is not helpful when it comes to general account information and issues. Sometimes you have to read online to find a solution because their support can take anywhere from 7 days to never responding. 3) Using Paypal is risky. As a payment processor it is ok, but keeping money in Paypal for any reason can be risky as mentioned before issues like accounts being blocked, chargebacks and refunds can put your account at risk. For example, if you have 2 or more payment disputes, your account gets "reviewed", part of me feels like Paypal functions like a bank versus just being a payment processing service. While I do think it is great service for making payments, the jury is still out on the receiving payments bit. My personal experience with Paypal has been "meh", I feel it is a necessary evil to get payments made and received but since there are very few other services that can match the features that Paypal has, it remains the one I use the most.

Well, there's good and there's not so good

Mar 31, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: PayPayl's good features are that almost everybody uses it, it's fast, you get a credit card to access your money, there are a lot of apps and widgets to incorporate PayPal payments into your website if you're a retailer of any kind (I do use this in my art studio website). And it's one of Elon Musk's brain children, which generally is a great thing. I'm listing customer service as one of the cons, but I will say that the response time is fast, even if it's not what you want to hear. They don't bombard you with tons of emails. You have business and personal accounts to choose from and then can link your bank accounts to the card, so that if you're using it and it runs low, it will draw from your backup cards. Well, in theory - because I tried that the other day and it didn't work, which I'll mention in the cons as well. Yes, there are fees, but thankfully lower ones than for instance you'd see with a regular credit card. As a freelancer, it's a good method to use for transfer of payment for my services from different companies and individuals. Overall, I think it's OK, but there are some drawbacks I'll address below.

Cons: I mentioned customer service, yes, it is fast. But you don't always hear what you want to hear. For instance (and this may also be an eBay drawback) I purchased something from eBay that arrived completely unlike the description. Contacted the seller who agreed to take the item back and refund the money upon receipt. Even after I had tracking to show the item had been re-delivered to the seller, he did not refund my money. In contacting both eBay and PayPal I got the runaround and eventually no money was ever returned. Another time, GoDaddy charged my account for web services on a renewing bill that I was unaware was going to renew without my approval (because I had planned to move providers). I contacted PayPal and put in a request to review this transaction because it was not authorized by me, and they determined the charge was "just fine" and no funds were returned to me and I am now stuck with GoDaddy for another year. So that kind of makes my experience with PayPal a little bitter. Apparently anyone can just take money and they'll do nothing. I also mentioned that having a backup card matched to your PayPal card will pull money from the account if you use the PayPal card and don't have enough in your account to cover the costs. I had left my credit card in the back pocket of my jeans after putting gas in my car and was out and tried to use my PayPal card and it didn't go through, despite having linked my accounts to PayPal. So, another bitter experience. If you want to get your money any other way than through the card they provide, it takes time to transfer funds or get a check. Also you can only go back so far in time to review transactions on your card. I was recently trying to find an account history for 2014 and there does not appear to be a way to access that information. And if I'm not mistaken, I believe eBay and PayPal are severing their love connection at some point and PayPal may not be the golden child of payment methods anymore in the the not-too-distant future, which could potentially bump it from the top of the heap as the most frequently used payment service eventually.

It has some minor drawbacks but none are deal breakers.

Jan 19, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: PayPal has a couple things they may need to tighten up for the businesses using them. Once up and running, Ive not run into any issues or problems. Incoming or outgoing, funds travel as expected within a decent amount of time.

Pros: Using PayPal is easy and consumer friendly. Their help section is also very usable and informative. Payment can be taken from people with or without a PayPal account. The interface is intuitive and easy to navigate. There is also the ability to swipe credit cards in person. The basic device is provided at no charge and works with almost any smartphone. Its portability makes it a must have for businesses that are mobile. Processing of payments is easy for the consumer or whoever is paying you. I haven't run across a bank that isn't PayPal friendly. The app is a "light" version of the website, so there are a couple things that aren't available but it still has a nice phone or tablet interface. Almost any information can be found from within. They are also informative with what's happening with funds with just a glance. Their transaction notifications are also on point.

Cons: The amount of verification required is a bit much, but considering the world today and corporations need to deflect blame when situations arise, they are thorough. I am a non-profit and has a bit of an issue with our status within the system. I got a couple form emails when inquiring but eventually got someone that could direct me. Talking to a person can be an issue but once you're up and running, things go smooth. For a person to use PayPal and not force the organization they're paying to incur a fee; the person must have a PayPal account. Many people are shy about putting their banking information permanently online but still use the service. I would like for PayPal to allow me to see my incoming payments comment section without having to click on it even though all other sections appear when printing. I would also like to be able to make my own report with what I need. There are several canned reports that don't give me everything I want the way I want it, but I work around it. None of these issues are a deal breaker for me.

Convenient, entertaining, FREE, and fast

Jun 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Did you know the root of the word convenient actually stems from the Latin word "ven"? That's exactly what Venmo is. And the inspiration behind the name Venmo actually came from the word vendo/vendere; the Latin word "to sell". Venmo is one of my favorite apps, I use on a daily basis. It has served as a lifesaver to me on many occasions when I did not have my wallet or cash in hand. You can transfer money to someone else almost instantly and will receive a notification when they have accepted the transaction, so you don't have to wonder. Transfers from your Venmo to your banking account will show up as quickly as the next business day (as long as it doesn't fall on the weekend or a holiday). One of the best features of Venmo is that you are not charged a transaction fee when you transfer money between your banking account using a debit card. But, the best part is the free entertainment If you ever want a little laugh, go and take a look at some of the reasons other people have used Venmo. It's pretty funny (especially over the weekends). If you are looking for a free, entertaining alternative to PayPal, Venmo will definitely satisfy your needs.

Cons: If your Venmo account is connected to a credit card you will be charged a small fee when you make transfers between the two. I would not necessarily see this as a fault in Venmo because you still have the free option available to you by using a debit card.

A Fantastic Way To Start!

Aug 16, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Overall, this was a great POS for our company to start with at mobile markets. It was simple and straightforward and I found the customer support to be great! If you need/want a simple POS to get you started, give it a try!

Pros: This was an easy way to get started with a POS. It was free and simple to setup. I found it very simple to change the products around, as well as prices. The app is simple to install across different devices and platforms and it works just as well on my android as it does on my staff's iPhone. Adding products to the shopping cart and checking out is a breeze. Also, it is simple to change tax rates within the app. This was helpful for mobile events that we needed to change the tax rate temporarily. It also worked well for multiple people to use at different events. Finally, the company was awesome at sending more swipers to get us setup. We realized that we needed 5 people to be able to ring up product across multiple events at a given time and paypal was quick to send us more swipers and get us up and running!

Cons: There isn't much style to the app. This doesn't really matter, but once our company was established and we started using a different POS in our store, this was only used as a backup and my staff actually complained that there weren't pictures of the products.

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My best friend since I've been freelancing

Jul 06, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Paypal's reach and the ability to receive payments from anyone quickly and easily is definitely its greatest advantage. In addition, notifications are always fast both by email and by the app, payments can be processed at any time from the smartphone, and its portability is an advantage for any freelancer or business.

And, of course, the fact that it is one of the most widely used online payment methods.

Cons: The first thing they should try to correct is the unnecessary blocking of accounts. They're not only annoying and unexpected (any small action can lead to being blocked, in my case, a trip), but they also take a long time to solve the problem, the verification is absurdly slow and they don't give much support so the account is unusable during that time.

The other thing I would like them to take into account is the users outside the USA (there are so many of us). Getting the money out of Paypal is very difficult because we can't receive the card, and half of the balance it goes away in commissions to make the currency changes or withdraw the dollars. Not to mention that the commissions for payments are one of the highest of these platforms.

Overall: Currently, almost all my payments for freelance work come through this medium, so without Paypal, I would have no money, basically.

Not bad, but could be better

May 06, 2018
3/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: PayPal is great, if you work with international clients and need to receive or send payments in various currencies. PayPal does allow just that. Either by email or through payment requests and invoices. Within the EU this works even free, without any commissions. Payments are done instantly and there are several payment and funding options, such as credit card, bank accounts, giropay, etc. In addition, PayPal is available in pretty much any country of the world, though functionality may be limited in some.

Cons: PayPal has some major drawbacks. Setting up the business account and its API integration is difficult and complex. In addition, PayPal tends to block the account, after a first invoice has been sent, in order to obtain more information. This means, that you will be unable to use the account during this time. Lately, PayPal has become increasingly slow in resolving those issues, so that accounts remain in verification for several weeks. In addition to that, they might retain the received money of an invoice for 30 days or more and payments you make may be retained for 24 hours because of verification. These limitations go away after some time, but it is still annoying. In addition, PayPal customer service is a pain in the a**. They reply with standard responses, not really answering your questions or addressing your issue. At times, they do not even bother to respond at all. If you happen to get your account closed or limited - which sometimes happens for no obvious reasons - your funds in it will be withheld for 180 days - or half a year!

Secure online transactions from anywhere in the world

Oct 04, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: 1. Paypal is very secure and encrypted, which gives users confidence in regards to the secure transferring of funds.

2. It allows users to send funds in multiple currencies online in a secure manner, allowing one to make transactions globally.

3. The accounts connect directly to a bank account hence you can pay for online services even if you do not have a credit card.

4. Funds can be transferred immediately and it offers protection policies for both buyers and sellers.

5. It has incorporated various other money transfer methods such as mobile wallets which make it dynamic and user friendly for users in different countries with alternative payment platforms.

Cons: 1. If you make several small transactions, the charges can be a little high.

2. They limit the amount of money you can send, receive or withdraw if they deem you activity as violating their terms of service.

3. Adding credit cards require confirmation and they can flag your account, rejecting the cards you've added in case you try to transact with them.

4. For some sellers, you may not have immediate access to your funds if you sell on some platforms or if there is a small issue with your transaction

Overall: It offers a great solution and opens up the world of e-commerce, taking online transactions on many different platforms to a whole new level

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Best Online Payments Plaform

Oct 15, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Awesome is awesome because it is easy to use. The only thing you need is an email and you can have your account up and running in a matter of minutes.

The other thing I like about Paypal is that you can have as many Paypal accounts as you want. There is no limit to the number of accounts you can have.

With Paypal you can easily send out payments and receive payments. The email acts as the account number. I find this easy to work with. I don't need to remember long numbers as with the traditional bank account numbers.

Cons: One thing I dislike about Paypal is the uncertainly of your account. You can wake up one morning and find that the company decided to close down your account. The worst part about this is that they don't disclose to you the reason. You then have to wait for a period of not less than six months for you to the able to withdraw the money that was on your account at the time of closure of your account. This experience is just painful.

Overall: Generally I like Paypal since it helps to me easily pay for staff I buy online.

I am also able to send out money very fast. My general advice to people with Paypal accounts is that they should not store money in their Paypal accounts for long. It is risky if the company decides to suddenly close down your account.

All your payment processing needs in one place.

Apr 13, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: Their discount rates and processing fees are so low that many businesses use Paypal instead of traditional merchant accounts. PayPal remains my number one choice for payment processing for my clients online. From non-profit organizations to for profit businesses, PayPal can help in collecting donations, payments, setup subscriptions, create e-commerce sites and online stores, and so much more. PayPal provides an amazing line of integration features that work with just about any website.

Pros: PayPal offers a variety of payment processing options to fit every need. You can choose between a personal or business account. Make and receive payments online and take advantage of their vast collection of tools to incorporate into websites to make payment processing easy. PayPal allows you to pay friends and family without the standard processing fees associated with their service. They offer low discount rates and fees. PayPal offers additional services including debit cards to access your funds in PayPal instead of transferring them to your bank account. Link bank accounts and credit cards to your PayPal account to manage your funds between them. And if you wish to accept credit card payments, PayPal offers a compact card reader that connects to your android or apple mobile device.

Cons: PayPal's business tools are quite extensive. The only con is not in its selection of tools and services, but the fact there is a slight learning curve to use some of them effectively.

A great first option.

Mar 10, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Paypal is quick to set up, and easy to use. The format is fairly simple, and allows for quick purchases and invoices. Most issues are sorted within a decent amount of time, and when there are problems, they do try to work with you and your bank.

Cons: There are a few cons, however. The fees are a bit high, especially when you use them for smaller transactions- they add up. They have stopped letting you connect online banking accounts and cards. Which is a huge shame, as many people are turning to them as a viable option since few have the time or energy to wait in line at banks and teller windows anymore. Refusing to allow users to connect their bank accounts and cards, wherever they may bank, is a red flag. They refuse to allow people to have more than one business account. Which is rough, because many people nowadays are branching out and freelancing. it would be nice to either have multiple business accounts, or to be able to add multiple businesses to one "main" account. Another issue is phone verification. If you are on a family plan, chances are, if all of you have a Paypal account, someone will be locked out and won't be able to verify their account. Because Paypal claims the phone number doesn't belong to them. These things, while small, turn into larger problems as they keep happening, and finding ways to work with customers in a better light would only benefit Paypal in the long run.

We use this exclusively for credit card payments in our bakery

Jul 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have been a Paypal user for 14 years and trust them. I like that the PayPal Here app allows me to take payments on my cell phone (or other mobile device) anywhere. I use this to accept credit card payments at my bakery and also for my other businesses as well. Unlike other mobile payment apps, the money appears in my account immediately (thanks, Paypal!) so I can use it that day to purchase supplies or whatever I need. And I'm not spending an arm and a leg each month for a credit card processing system.

Cons: The pros so greatly outweigh any possible cons that I can't really think of any. I suppose it is a bit of an annoyance to pay extra to key in a credit card that won't swipe correctly, but really it's just a petty annoyance, not really a con.

Overall: I am able to take payments anywhere as I can run them through my cell phone, and I don't have to pay an outrageous monthly payment for the "privilege" of using a dedicated credit card processing system. PLUS the money appears in my account immediately so I can use it right away if I need to.

Easiest way to receive international payments

Jun 05, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Creation of an account and the setup process is indeed simple. Paypal makes it simple to receive and send money just by a click. Provides great customer support, so all your queries and concerns get answered. Paypal offers a high degree of security as they employ encryption to all your data. Special discount offers provided as a part of promotion. They don't have any monthly fee as subscription charges. It allows international payments hence best beneficial for freelancers. It is the mostly preferred way for most of the people who sends money internationally as it can reduce credit card security risks,

Cons: The fees they charge to accept payments is bit on the higher side comparing to some in-store services like Transfat etc.. The currency conversion rate sometimes seems to be illogical and less than that offered by other similar services as they have their own currency exchange rate rules. Even though Paypal supports twenty-three currencies, certain currencies are ruled out.

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Instant Payments

Oct 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Since starting to use PayPal a few years ago it has sped up the way in which I send money to people. We are living in an age where cash is becoming less common and card payments being ever more prevalent, however, the way in which you send money from one bank to another is cumbersome. You need to know their card details, which can take a couple of minutes to enter and then wait up to 2 hours for the payment to arrive.

However, with PayPal, payments are seemingly instant with it being almost as fast as me getting up to hand them the money. All you need to know is their email which can be easy to remember. PayPal also keeps track of who you have sent payments before making for an incredible easy way to re-send money to that person.

Cons: The only con that comes to mind with PayPal is that recently redesigned the interface which I feel to be less intuitive. However, with time I think I can get used to it, so it really is a non-issue for most people.

Everywhere they accept payments with this platform, in some websites they only accept paypal

Sep 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Transfer money immediately, unlike banks that for international transfers can take up to 2 business days, with PayPal you can receive transfers from China that will be available instantly. You have the ability to exchange currencies: By paying a commission to make the changes, you will be able to convert one currency into another instantly. For example, if your buyer is from Spain and you live in the United States, then that person can send money in euros and you can exchange those euros in dollars.

Cons: Depending on where you live, how much money you mobilize and how long you have been using your PayPal account, you will have to pay commissions on each transaction, making you pay a little more than the price of the product. However, fees for international transfers are considerably lower than those for a bank.

Deserves its position as top of the field, despite drawbacks

Sep 24, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: PayPal is super easy to use. We regularly pay an overseas contract employee, and it's accomplished in 5 minutes with PayPal. He gave us his information, we set the first transaction up, and now subsequent transactions are as easy as clicking a few buttons. The number one reason I use PayPal is because it's so easy-everyone is on it, and the interface is simple.

Cons: PayPay forces you to click past a splash screen advertising one of their products (like business loans, card readers, etc.) every time you log in. It's annoying. PayPay will trick you out of money if you let it. Their most recent trick was changing the default setting for currency conversion: instead of letting your credit card company do it, PayPal does it for you. And takes an unreasonably large chunk of the sum transferred, costing you and the recipient more money. And obfuscates what they've done with language like "if you use your credit card company, you won't know how much you're paying until it shows up on your statement" (paraphrase from memory, not exact quote). So I don't really trust PayPay to have my best interests at heart. You have to be more sly than they are and do your research.

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One of the only reliable online payment websites out there.

Sep 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The thing I love about PayPal is the ease of use. It is so easy to transfer and receive money, and how you can just give a person your email or your paypal.me link and they can pay you. It's very easy to use and it's what I use almost every day for receiving money and making online purchases, as well as sending money to friends and relatives if I need to pay them back for something.

Cons: Something I don't like about PayPal is that in the past, they had a lot of security breaches that made me kind of uneasy about using it. I think they have fixed it now, but it's still got me a little bit uneasy knowing that could happen at any time again.

Overall: PayPal helps me with multiple things, one of the big things being receiving payments for people who buy or commission things from me. PayPal helps me earn a living, and that is one thing I am very happy about.

Paypal provides me security, low commission costs, flexibility and reliability.

Sep 28, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: PayPal is a very easy to use platform for money transfers and globally. You can link your PayPal account with your debit card and your credit card by registering your email address. Paypal after connecting your bank account, verify it and then easily sends and receive money worldwide according to our requirements. Among the advantages, the most preferable one is the security it provides with the very strong encryption techniques

Cons: PayPal sometimes is the most unpleasant and time-consuming app. It can take up to 10 days sometimes to transfer funds from your bank account. Even if you cancel the transfer, it will take several days from your bank account and freeze it for unconvincing reasons. They have the worst customer service, which was not at all helpful in our urgent needs.

A constant stream of issues

May 14, 2018
2/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Simple to set up, the paypal.me function is handy, and the variety of cards we can accept is helpful.

Cons: Reporting is terrible, difficult to navigate and often requires pulling multiple reports to get a single answer. Things that I can do in Stripe with one click are overly complicated in Paypal. I've had constant issues when clients want to pay with AMEX or Discover, event though we're set up for accepting them and jumped through Paypals hoops over and over to make it so. I've logged more than 4 hours with Paypal customer service in the past 90 days, all of it related to this issue alone. I've also had to call in several other times when their security algorithm locks me out for no apparent reason and they can't explain why. I wouldn't recommend Paypal to anyone unless it was their only option.

Using for years, my go-to payment method

Mar 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Paypal is easy to use, secure, and the best part is that you can dispute transactions if needed when you aren't getting a satisfactory response from the seller. I have done this a few times and Paypal refunded my money each time after researching. I also use their bill-me-later service, which is great for larger purchases that I don't want to pay for right away. Many times there is an option for 6 months no interest. I can transfer money to/from my bank account or other pay pal users.

Cons: None really. Sometimes there is a delay of a few days when waiting on a transaction to post, which is mostly an issue when I am worried a company is not going to refund me and I am anxious to receive it, but they are clear about the turnaround time so that's not a big deal.

Can't think of a world with out PayPal

Sep 26, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I do some freelance coding for my online clients. I receive every payment from the international customers through PayPal. They always prefer PayPal to any other payment services available because of the simplicity they maintain in getting paid. When they sent payment I receive it immediately to my PayPal account and gets it credited to my bank account the very next day. So it is fast as well. They sent statement and tax invoice at the end of every month which keeps us stay well prepared with filing tax.

Cons: There are hidden fees in every transaction. Usually, when someone keeps on using the same service for years, they give us some discounts and offers, but here PayPal charging me the same fees even after long 5 years with them.

Do you want to hear the bad news or the even worse news first?

Jul 19, 2018
2/5
Overall

3 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

Pros: The only possible pro I can think of for this app is that the user interface is eye-catching, and visually well designed. Please, PayPal, work harder.

Cons: First of all, it is not easy to understand, or user friendly. One wrong tap, and you can say goodbye to your money forever, because not only is it a steep learning curve on what the buttons, symbols, and action words mean, but their customer service is NIL. I had accidentally sent money to the wrong address, and between calling PayPal, and my bank back and forth it took nearly 3 weeks to ever get it back. PayPal claimed not to be responsible to get it back (when I finally got in touch with a customer service rep after 1.5 hours of repeatedly listening to menus and tapping endless buttons) and would not explain what I had done wrong, or help me further. Even if I had just been able to be told WHAT exactly I had done wrong and what I should have done in order to get it right the next time would have been extremely helpful. All in all, I only use PayPal now when I have absolutely no other choices, and sometimes I even decide to decline clients and lose money rather than use PayPal to get paid. There are many more things wrong but I don't have the time to write them all. I can't express enough how much of an overhaul this app needs.

Paypal

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love this software and the availability that it allows you to collect money from customers and also pay customers out of any number of your personal accounts. I do like the fact that Paypal allows a family member to send you money owed without a charge to to the one receiving the funds.

Cons: My only issue with Paypal is the cost you have to pay to use the software if you are the one receiving funds from the customer. This takes away any profit you may get when selling an item. Most of the time a person is selling an item at a reduced cost anyway. Also, Paypal charges for the entire item plus shipping which I do not think is fare. The seller is not getting the advantage of shipping and to be included is not right.

Widespread payment service.

Feb 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Perfect both for personal and business use. High level of protection of payments, since it hides your credit card data. No fees for the transfer of money to your friends (not for business purposes). Free insurance policies offered for online purchases, flights and more. Possibility to track all your transactions and download them in Excel format, authorize automatic payments, and recently, build Money Boxes with other users.

Cons: Relatively high fees for its business side. The mobile app lacks a lot of functionalities of the desktop version. There are no possibilities to define payments to be executed under the fulfillment of certain conditions (in a fashion like smart contracts work on the blockchain systems.)

Useful software but terrible customer service

Oct 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: From a merchant standpoint, it's great to be able to have "donate" and "buy now" buttons and dropdown menus. You can customize your buttons and that's very useful. For personal use, it's great to be able to pay for things online without having to type in my credit card number! Also an easy and free way to send money to friends. And they even have fun cards to include if you're sending someone money for a birthday or holiday.

Cons: Their customer service is terrible. Hold times on the phone are ridiculously long. Like, hours. If you choose to have them call you back instead of holding, they call you back much later than the estimated time. Also it takes a day or two for money to transfer to your bank account, so it's not as useful for immediate needs. Sometimes, like when you get a new credit or debit card, they will place a hold on your account so your money is held hostage. The user interface for merchant accounts is pretty bad also. It takes like 6 clicks to get into the "Paypal buttons" editing interface, which is irritating for me because that's pretty much the only thing I use. Also, the merchant login times out really fast, so I'm constantly having to sign back in, which is annoying and a waste of time.

The best money transferring app

Aug 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Wow. Just wow. I have been a paypal customer for over 7 years now and I love everything about the company. If I ever had anything go wrong (soooo rarely) their customer support is always available and ready to help. The app makes money transferring so easy, with a click of a button. Paypal is one of those company's who is a powerhouse in the industry of financial services and is trusted around he world and a middleman for transactions. You need this app if you do any internet purchasing. I love paypal and this app just is he icing on the cake.

Cons: The app when it first came out was a little glitchy. But the paypal team quickly fixed it up with efficient upgrades and updates to ensure their customers have a great expireneve. I have no lthing bas to say about paypal and cannot find anything to complain about. This company is the best at what they do!

Overall: Like I said in my previous review questions, my overall experience with paypal is one to remember. Such a great company with great workers. The app runs smooth, and they are a trusted brand that everyone can rely on. I love them!

Capterra-loader

An alternative to using your credit card online

Oct 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Transferring money to my account is a breeze, and being able to use my account to pay my friends or family is such a great perk. I feel more secure using my PayPal account than my CC, and receiving payments is easy as well. I've had a few times I've needed customer service, and it was easy and I got a live person in the first few minutes. I love having this account and have encouraged quite a few friends to use this service as well.

Cons: Depositing via check or cc is not as easy as I would hope, possible but not easy. The main source of money transfer is directly from your bank.

Overall: My main financial tool, both on my phone, computer, and absolutely a must for all my online shopping.

Many good points but of course still not perfect

Jul 16, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Paypal is versatile and fairly simple to use. I like the ability to send gifts and payments, research past transactions, accept payments with the paypal card swipe and so on. And most of the features are free.

Cons: Calling the customer service department is a nightmare. Hold times a long and there are frequent transfers from one agent to another. The electronic messaging system is better (but not as quick). Some claims can take months to become final on the account, although PayPal issues provisional credit quickly. I don't get the need to fax in the form for fraudulent transaction claims - why can't this be done electronically? It's a hassle to print, sign, and fax.

This is where the e-money is

Oct 09, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: PayPal is a great solution to pay in the e-commerce platform as it'll secure your transactions while securing your money. Many freelancers use PayPal to get their payments and many vendors support PayPal as their primary transaction platform.

Cons: They are strict in policies and will block your account in case if they suspect you have violated their policies. However, some countries do not support PayPal. I think it should be available for more regions as some businesses only allow PayPal for their transactions.

Overall: The PayPal Here app is great to view and maintain the e-money with ease. However, with your bank in the pocket, you have to be extremely careful to protect your phone.

I use it to check in on my funds, see what clients have made payments, and to see about any issues.

May 04, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use, I can use my fingerprint to sign in and right away get a view of my funds. Also, I can easily send funds to someone/business.

Cons: When I have had to deal with "cases" or payment issues, it's impossible to get any information on the app, it's impossible to check in and write back on any issue-- you need to jump on the website to do that. Also, it would be great if more info was provided to small business in regards to protecting the funds, or dealing with a charge dispute. The funds are immediately removed from the account for up to 75 days, that's too long.

Overall: A place for my clients to make payments safely, easily; and I can check up on that when I need to.

Paypal

Sep 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I love pay-pal for all my small business needs so when I saw the app was available I had to have it. I installed it on my smart phone and let me just say it lives up to the pay-pal brand. I love it everything I need is at the touch of my fingers.

Cons: Sometimes I feel like I get a little unorganized with it and it takes me a while to find something simple that I could find easier on the website. However I feel like its not hard at all to get back on track and find what your looking for

Overall: Its worth it! I travel alot so when I'm on the go an need to check out something or write and invoice I need it right then and there and i just log into paypal and handle what i need to handle

Better than a bank

Jun 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Highly recommended

Pros: It is an excellent option in case you want a virtual wallet. It allows you to send and receive money, either to paypal users or to bank accounts. It allows you to link your credit or debit card to make purchases and withdraw money. It has millions of integrations in sale sites in the world. It is practically universal. Intuitive interface All transactions are made instantly. It prevents you from paying high tax costs in banks.

Cons: The application really does not have anything bad, on the other hand the technical support is very good, but sometimes it is difficult to find the topic you need help with.

Capterra-loader

Paypal, Expensive but profitable.

Sep 20, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Paypal has really good security and the best consumer protection. Paypal is an eBay app. I have been a seller on eBay and I'm still a buyer. A lot of times I was not in really terrible situations and Paypal's costumer support saved me, and brought my money back. The whole amount.

Cons: Paypal are taking a lot of commission for every transaction. They're really expensive than the alternatives.

Their website is really terrible and pretty old. The new design its a little messy but you can still see some old pages.

Overall: eBay buyer and seller. I gave them 9/10 just because of the costumer support, I hope every company will hold such great costumer support.

Easy Set up and Excellent Customer Support

Jun 09, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I believe PayPal indeed is the go-to payment gateway for anyone who is dealing with overseas payment. Setting up is very easy and the procedure is fool-proof. Once you get down to using it, there are loads of features (like generating invoice etc) in there for anybody who deals massively in international payments. However, for simple use like receipt of money - It is reliable. Setting up though is easy but it takes time as each information that you put in basically verifies the purpose the user is using PayPal for. It shows your monthly activity as well which makes things easy to understand especially when you have not logged in for a while. I receive a mail from them on my registered mail ID each time, whenever I get a payment to my PayPal account and when it is transferred to my bank account which means, I can make do without actually logging in to my paypal account. Their Customer Support is excellent not only because their response to your query is prompt but because they accurately understand the user's problem to resolve it. I have contacted them twice for my payment queries (by mailing them) and their response was precise, satisfactory and ofcourse - prompt. So far, happy with PayPal!

Cons: It is not exactly a Con - But there are just too many features in there which at times, makes things confusing for somebody like me who uses PayPal for quite basic purposes. It is because of this reason, though setting up was easy but it took time. For anybody who has a massive PayPal usage, these features prove to be great for precision and transparency of payments.

The most secure and best way to receive international payments

Sep 16, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Paypal acts just like a security medium between buyers and senders. International payments can be initiated through just an email or phone number. We can pay at our own currency and receiver gets it at the currency they choose. Invoices are another best feature to stay organized and to keep track of every dollar we spent and receive.

Cons: Paypal charges foreign transaction fee along with their transfer fee. That makes it around 5.7% of fee overall. Which is not good compared to other services in the market. There is no 'auto invoicing' feature enabled yet which would have been a time saver if implemented.

Highly Recommend PayPal

Aug 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the way PayPal is set up and super easy to use. The layout with categories of tabs and simple labels really helps the not so skilled people to be see and understand and be able to use quickly. The downloadable reports are great for reconciling and keeping records straight. There was a problem once with transactions not being emailed to us and the PayPal reps helped us work it out.

Cons: I don't really have much to say about not liking it. I really like most everything about PayPal. Maybe one thing I wish is that we could print a label directly from PayPal instead of having to copy it down.

A Must to Offer as an OPTION for Payment

Jan 13, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: It is a wonderful additional option for payment collection, but I would definitely offering a regular credit card option (even though PayPal does accept credit cards, it can be confusing to the non-tech savvy)

Pros: Easy to use, customers can purchase using only their password instead of fumbling for a credit card. Also secure and reliable. When many think of a trusting online payment method, PayPal is one of the firsts that come to mind.

Cons: They are self-governing and are able to hold your funds if an angry customer disputes (even if it is unfounded) for an undetermined amount of time. Their customer service is also lacking. Not everyone has PayPal.

Pay and gt paid instantly with Paypal

Sep 29, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Fastest and most convenient way to pay and get paid. I am also a Freelancer providing services to different countries and I would normally receive payments through Paypal. My clients find Paypal safe, easy to use, and flexible when it comes to payimg salaries and services where employees are of different country. I like Paypal because i can also link my mobile wallet where transferring of money is easy with less fee.

Cons: They should improve more on customer support because there are certain inquiries where direct answers and assistance can take more than 48hrs.

Capterra-loader

I had 5 paypal accounts & for some unknown reason, they closed all but one account.

May 26, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: When I could see the accounts, I found it relatively easy to use and relatively easy to pay the bills.

Cons: They closed my accounts with no explanations. They said they could still see the accounts, but I could not and they said they could not explain that to me, not could they fix that. There was only one account I could see and that was attached to my credit card. I will never use Paypal again.

Overall: At the end, they prevented me from getting any benefits from this software. Customer service was great, but could not help me with the problem as they could not figure out what the problem was. I am very disappointed with this software!

No alternates are as good as PayPal

Oct 07, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: There are lot of applications that provide services similar to Paypal, but none of them are reliable and fast enough in transferring funds overseas. PayPal uses very secured methods to keep the user payment information secure. The one click payment feature saves lot of time. Invoicing templates are very useful and I never have to worry about creating my own invoice as the templates were more than enough.

Cons: The exchange rate for one USD now is 3 INR less than the cheque rate and the exchange rates provided by other apps like Pioneer, Payza.

One of the best ways to pay online

May 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: ability to receive cash and track it their customer service is great can track when problems occur. they respond immediately to concerns and when contacting businesses, they do it efficiently and courteously.

Cons: the service fees!!! if i get paid a salary and enable someone to pay me by paypal, i feel it is unjust that I lose 3% off the amount that I am supposed to collect. i dont want to charge my clients that 3% - but i dont think i should pay it either. I'm using their service, but i'm also giving them BUSINESS....so cut us some slack, please!

PayPal is the Way to Go

Apr 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: No cost to the merchant except transaction fees Easy to install from a development point of view Transaction fees are basically the same as any bank would charge Customer can check out of your site with Paypal or credit card - they do not have to have a paypal account You can invoice someone and collect via paypal if you don't have an accounting system

Cons: So users on websites find it complicated to check out. This is really the developer's fault for not setting up paypal properly to make it an easy and smooth experience for the user.

Best app for sending and receiving money

Apr 06, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: PayPal is easy to use from both your computer and phone... The best part is that it works internationally and does auto currency conversion for you... The currency rate always matches the daily rate :) ...... Product purchases or sending /receiving money from friends or family, PayPal is the best and easiet way to deal with money digitally :)

Cons: It can be difficult to link with international bank accounts and getting cash out international with the PayPal debit card can sometimes be difficult....

Overall: Easily send and receive money quickly

My One Stop For all my Small Business Needs

Sep 04, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Comments: I recommend paypal to all my small business friends and families.

Pros: Paypal is a convenient way to do all my business sales. I really enjoy the multi-ship option that saves me hours at the post office. Paypal's customer service is great and protects both the buyer and seller. The Paypal website, and apps are both easy and functional to navigate through.

Cons: Paypal really lacks in Cons, the only con I can think of the top of my head is that once in a while you get a customer service agent who doenst know what they're doing or talking about.

I Love PayPal

Sep 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: Besides being easy to use, I trust PayPal. I have been using it for years. PayPal transfers money fast to your bank. For my customers using cell phones, PayPal makes shopping a breeze. PayPal has all their credit card information safely stored. No need to type it all in.

Pros: Trust and Safety is most important feature. Convenience is the 2nd most important feature. Especially, since most of my customers are cell phone shoppers, having PayPal store all the credit card information safely is important. At a touch of a button all the payment information is inputted in their order.

It is a recommended electronic payment platform, easy to use.

May 16, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: You can make payment requests to your customers and make payment reminders, you can also share a link https://www.paypal.me/name/amount with which the customer can cancel more easily.

Commissions are pre-established, so users have information on this important topic, if you have questions, you can request the commercial fee from the paypal website.

Cons: In the time of use of this tool we have not presented problems, it has worked very well for us. It has a resolution center for cases of nonconformities raised

Do you take PayPal? No? Bye!

Jul 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: This is how I feel about most checkout experiences. I trust Paypal. I've been with them since they were called x.com (I can't believe they haven't up-kept that domain name...). But it's all about trust. With PayPal, I know I can get my money back if something goes awry. If I subscribe to something, I know I don't have to jump through hoops to cancel my subscription. It's always easy to check out, and it's very easy to set up if you're a developer. I've been using Braintree Payments, which is a PayPal company since they came about and I never looked back. API is straightforward and it simply works.

Cons: Paypal website itself could use some cleaning up. A lot of URLs that end up with 404s, UI varies between regular user and business user way too much. Dead pages and outdated instructions is a bit of a pain, but I hope it's a growing pain.

Does Payments... eh, ok.

Jun 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: - Integration across a large network of merchants & providers - Quick & easy withdrawals directly into your account w/ new debit card direct to account feature - Integration into many SaaS platforms (i.e. Clickfunnels, Leadpages, etc.) for easy payment processing

Cons: - Paypal can hold your funds (without cause) at their discretion - Platform build on newer, but still now in 2018 outdated technology leaving it expensive to process peer-to-peer or merchant transactions - Not my go-to choice to payments

Daily Life Saver

Apr 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: What I like most about this software is that it is very simple and there are so many customization options. I can create invoices and add my logo. I can present my logos that way I don't have to type in the same information repeatedly. I get a notification every time money goes in and out of my account. I just love it and it makes getting paid easy.

Cons: The only con is the fees you have to pay as a business holder or if your sending over a certain amount of money you will have to pay a fee as well.

great way to pay internationally

Apr 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: If you are a frequent user of online payment for sure you know PayPal and know it worths to try.

Pros: - easy to pay online no need to type ur visa or MasterCard number and address everywhere once you connect your card with PayPal easy to go. - have an app to manage on your mobile - easily manage your income and expanse reports - easily cancel monthly subscriptions which deduct every month

Cons: - sometimes the price you pay may be more, your card provider will deduct some and PayPal too - you have to really on there security, so far they are good with security and refund even someone brock on logged on your account and pay on your behalf but who knows what the future holds.

PayPal

Sep 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Love that everyone of my customers has a PayPal account so its easy to get payment. Also love the ease of using the app to request or make payments. The online program has great details and is easy for me to use when I need to refund and customer.

Cons: Software is great, its just when I have had to call customer service I am on the phone forever .

Overall: Great experience, easy to use. I recently setup my parents with an account so they can use it for their business. I would recommend it to everyone since its so universal.

The First, and Most Universally Accepted, Online Payment Platform

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Through PayPal, users can link their cards and/or bank accounts to their account, and then pay for goods and services using PayPal instead of their actual payment information. This adds a level of security - something I appreciate more and more with all the large-scale hacks coming out in the news. Furthermore, PayPal has an app, meaning it can be utilized on the go with a simple tap of a finger. I regularly use it to send money to friends and family, or to pay independent contractors. Because it has such a long history and sterling reputation, PayPal is accepted by many (if not most) online vendors, and even some physical vendors as well!

Cons: Service fees. I appreciate that PayPal is so widely accepted that I can send money to just about anywhere, at the touch of a button. But if I'm trying to send money to help a family member in a time of need, it's irritating to see PayPal tacking on a couple extra dollars for itself. I understand the need for the service to support itself, and the cost is more than justified, but with other apps offering the same money-transferring services without a fee, it makes me wonder if PayPal could be using a different model.

Paypal an excellent tool for payments

Jul 25, 2018
3/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

1 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is a website on the internet that allows you to make payments from anywhere in the world. It is quite simple when it comes to using it, has many alternatives and can be affiliated to certain products or services

Cons: It has cumbersome limitations and a pretty bad support, they respond late, they do not solve effectively the problems that a user may have. It is recommended the application to send payments but sometimes limit balance unjustifiably and support is slow

Best Online Payment Processor, Hands Down

Jun 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The most secure, reliable, most widely used online payment processor in the market. Amazing customer support, I have been using Paypal for over 10 years now and, I have never had any issues that they were not able to help me fix, awesome support.

Cons: The one con for me is the fact that if you happen to not live in the US, you can't integrate your Paypal account to your international bank account, other than that this online payment processor is one of the best.

Perfect as payment gateway for any business.

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Paypal is always a safe bet when it comes to transactions. For a website, I recommend this because you don't have to deal with fraudulent credit cards which can be a huge headache. Papal helps you avoid this issue so you can breathe easy!

Cons: Having to sign up for a PayPal account can be frustrating for a customer. Would be nice for PayPal to advise people they don't need a papal account to pay with a credit card. Drives some customers away because of this.

Too expensive per transaction but it is widely used

Apr 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The fact that is becoming more and more widely used is great, because that means you can actually use it. I also love the feature of being able to pay with it and then pay it off in 6 months without incurring any interest. They also do a good job of covering you if you get scammed.

Cons: We sell on Ebay and the charges for using Paypal is just ridiculous. We get charged the fee by Ebay and then on top of that a fee for Paypal. It really cuts into our profits.

PayPal

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: In regards to E-commerce, setting up PayPal is super easy no matter if it's PayPal Express, Standard, or even their PayFlow platform.

Cons: PayPal Express doesn't work with coupon codes which would be nice to have when connecting to sites via their API.

Overall: PayPal does work most of the time, there are sometimes issues with down time and dropping orders when dealing through their API. It would be nice if you could temporarily store the order information and try to process later to prevent losing the order entirely.

Paypal the best platform to send money

Jun 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Paypal is one of the best platforms that allows you to have secure transactions of sending and receiving money. The other good thing with Paypal is that your details are not given to third parties.

Pros: Paypal is an online platform that allows you to send and receive cash Globally Paypal is easy to use and it is user-friendly To join PayPal is completely free of charge Paypal is very secure and reliable

Cons: This product tends to favor US people while ignoring other people since it accepts to link with US bank accounts and it does not link with bank accounts of other countries. When using Paypal to send or receive money the transaction cost is very high

Paypal is the answer!

Jan 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: It's easy to setup and use. Your clients/customers may already be familiar with PayPal. You don't need a merchant account. Your clients/customers don't need a PayPal account to pay you. You can create and send invoices right through your account. PayPal's fees are less than many merchant accounts. You can set up recurring payments. You can integrate PayPal with a number of shopping cart systems.

Cons: There are hefty fees for chargebacks. You are limited in terms of use and are subject to account suspension at any time which can result in frozen funds for months. It can take four business days for withdrawn funds to clear in your bank account. There are a number of people who refuse to use PayPal, which may result in lost business. It can be difficult to contact PayPal's customer service department

Paypal makes international fund transfer secure and faster

Oct 07, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: 'Paypal.me' feature is just the game changing one. Just with a small URL starting with 'Paypal.me' and the associated username, someone can send money in just under 1 minute. Paypal never keeps a user logged in to the platform even when someone forgets to logout to ensure security as we sometimes use public wifi hotspots, We can add more than 10 cards to make the payment easier. I never have to worry about transfering money received to my local bank account.

Cons: There is no 2 factor authentication feature enabled Paypal as long as I know. I never saw such an option popped up since I started using it in 2013. A payment application that saves cards details and bank account details should always enable 2 factor authentication in my opinion. This is a request to Paypal concerned team.

PayPal

Oct 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Love this service for both personal and business. I began using it on a personal business venture and when it came time to renew my business card services I switched. Lower rates and better customer service.

Cons: I have not really had any problems other than the wait at times for the money to transfer to the checking or savings acct.

Overall: Overall I will keep using this service and would suggest anyone interested in a simple and lower rate card exchange service-- go PayPal!

Been using PayPal for years. Has been a fantastic experience.

Sep 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to send and accept payments for a small fee or free in some cases without the hassle of dealing with routing numbers/account numbers for banks and whatnot has been terrific. Whether you're using it for payments for your business, to pay for things online a bit safer, or to send and receive money from family and friends, it works great and is very user friendly and secure. Also has a great mobile app.

Cons: My only complaint is how long it can sometimes take to link a bank for transfers between them and paypal, but that may not even be a paypal issue and isn't that big of a inconvenience anyway.

Overall: With how many people can create or already have a paypal, it opens up a lot more doors for our small business and personally it has been a very useful tool as well. Great all around experience with paypal.

Paypal is a good product but not the cheapest

Jan 11, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I think you should do your comparison shopping. If paypal does not need to be forward then you should look at other options.

Pros: It offers a really good universal interface, and comparability with a variety of different services. The platform process payments quick and easy and gives customers confidence in what they are providing

Cons: The fees are higher than other lesser known brands that are out there. There is a risk though associated with doing so.

Super easy to use

Jul 17, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love how easy it is to use. I have the app on all my devices and it makes accessing my account and viewing transactions super easy. Being a business owner, you need to be able to quickly access and view payments and transactions easily and this app works awesome for that

Cons: I wish the app showed the confirmed address of the buyer but it doesnt so I have to log into paypal from a web browser to view that info.

Safe and Easy e-purchasing

Oct 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: PayPal makes it extremely easy to make purchases and receive payments through just about every website's checkout or marketplace. Because of this, and the extreme simplicity and straightforwardness of PayPal, these purchases and payments occur securely in a matter of seconds. Similarly, due to its prolificness, any time you are looking to sell items online you can easily accept PayPal in order to keep a balance in your account-a balance that you can use on your next purchase!

Cons: Honestly no real cons come to mind-PayPal is a simple software (from the consumer's side of things) and it does exactly what one would wish it to!

Overall: Overall, PayPal makes it incredibly easy to buy/sell items such as clothes and bike parts, as well as accept/give money on the fly to friends and family.

The account you need and love but hate sometimes, too.

Mar 31, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: It is a great backup or additonal product to have. The customer Service issues makes this an unreliable source for any serious financial dealings.

Pros: PayPal is a simple way to move money quickly, sometimes. I like the ease of accepting payments and the backing to secure purchases. They offer wondeful solutions to many money management needs and I have come to depend on them on many occasions. I like the ease of capturing cards and getting paid instantly.

Cons: The huge drawback is the way they can hold funds for any length of time they want and not give you access until they decide to release the funds. Try to call in for help and good luck. Average wait is over two hours and the reps on the phone have no authority to discuss security or release of funds. This is a huge problem with PayPal.

Paypal is the most practical way to save your electronic money.

Jul 18, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: Paypal is an application that has always been the most practical and safe way to save your money. With a confidence that the page gives to its users that they deposit their money in them, it is the base of the good functioning of the page. For more than 10 years paypal is the electronic portfolio with the greatest contribution to society. It has a nice interface to the eye. It also has an optimal speed when making economic transactions from one account to another.

Cons: The only complaint I can give about paypal is that its customer service seems pretty poor. They take months to solve your problems, even if it is your own money. They should improve in an exaggerated way the way in which customer service helps you solve problems.

Very good to make payments but commissions are very high

Jul 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I really feel that my money is safe in Paypal, that is, I can have money stored in Paypal and no one will mess with it and that is a good start. I like it because I can make online payments very easy, without having to complete a long form, I can send money to my family just entering an email. It is quite simple and I repeat it is very reliable, in fact if you have a problem with a service provider you can make a claim and they will be willing to help you solve it and to refund you the money if necessary.

Cons: The commissions are too high, this is what I like least about Paypal. In countries where there is exchange control regulations and many difficulties in obtaining foreign currency, commission payments are high. You also have to be careful to comply with Paypal policies and read them very well, as they are very strict and can close your account without prior notice. I've met people who have their accounts blocked for performing certain number of transactions in the day. The downside is that after Paypal block it, you will have to wait months before you can recover your money.

Paypal is still the go to app for payments whether you are a buyer or seller

May 10, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Security is still far better than the new apps the banks are promoting. Paypal has 2FA (2 Factor Authentication) which is critical for security -- many banks still don't have this. Account records are fairly clear and updates and almost live, but certainly fast -- again compared to banks who take literal days to clear transactions. I like the security of not using my credit cards everywhere and this is something that paypal has.

Cons: I don't like the huge display of lines. I think they could fit more transactions onscreen if they cleaned up the white space. Searching could be better as could the overall presentation of ledger in a single view. As an occasional seller and a buyer, Paypal is my go to application. For my business I rely on it to buy things everywhere expect for Amazon. In particular I like that I don't have to take the time or security risk of entering my personal information on every website I need to purchase software, licenses, office, or business supplies from. Would be nice to see some type of paypal rewards program other than their credit card which I used for a while.

Great app, great service, and great terms of use!

Apr 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great linkage to banking or financial institutions. Great linkage to eBay's website. Great overview of previous purchases and resolution center to help further assist with purchases. Great touch ID recognition, to access information regarding PayPal account much faster. Great QR code to share PayPal link to share or send funds to a registered PayPal account. Certain restaurants may participate in "ordering ahead" online. As a result, users are able to purchase meals online using a search engine to find a location. Send or request funds from anywhere with an available network or wifi access. Overall, PayPal is a great resource to utilize or recommend to friends and family.

Cons: The software is provided "as is" without warranty. The copyright holder are not liable for damages such as substitute of services or goods. The contributors are not liable for loss of data. data

Overall: Benefits of PayPal include secured storage for user information. Other benefits of PayPal include obtaining a secured way to transfer funds. Additional benefits of PayPal include less than 0% of data usage after downloading the mobile application.

Paypal has your back!

Oct 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how easy it is to use and especially how well integrated it is with eBay. I appreciate that if something goes wrong with a transaction, PayPal has it's own customer service and clear guidelines about how to proceed. Very helpful!

Cons: The fees, of course! Nothing all that great comes for free though, especially in terms of payment processing.

Overall: Excellent. There's no one else on their level!

is my main way to receive and send payments internationally

Jan 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: paypal has become as necessary as a foot, its facility to integrate with woocommerce and invoices and payments has made it the main tool for handling money with my international clients

Cons: I do not have any complaints, I just want the commissions to be cheaper, but it works PERFECT, another problem I had is that I do not allow myself to use my SWIFT CODE in different accounts to send money to my bank

Easiest way to recieve, send and collect money.

Mar 19, 2018
3/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Best software for sending, receiving and making online payments. Super simple to use.

Pros: I have a few different PayPal accounts, for business and personal uses. The software is extremely simple and easy to use. I often think of PayPal when discussing sending or receiving money and also for business transactions. I know there are plenty of other software's out there since PayPal was created many years ago but PayPal always comes to mind.

Cons: The one issue I have had which I am told is not common is that PayPal asks to verify my identity or needs to authenticate my account every coupe of months and I am not sure why. My billing and identity information has not changed so I am not sure why I have to do this every once in a while. It's a small inconvenience.

Paypal is trusted and choosen by more than 65% of freelnacers

Sep 18, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Any user with a valid card can make payments through PayPal. There is complete security as well as privacy whenever payments are being made or received. It is literally used by all; hence there is no trouble in any transactions. They do not send a lot of emails and create disturbances among the users. The payment dispute section is also a boon to the uses.

Cons: If the user account goes under suspicious activity, which even includes a change in IP address, the account may get blocked without any prior information. This can even result in not being able to use the existing money in the account. The support team responds to queries with canned responses and is of no help at all. The fees they charge is not affordable for freelancers while receiving money internationally.

Very easy and universal

Aug 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Allows for quick and fast money transfer that is very similar to the etrasnfer function that most banks offer. at the same time, paypal is practically universal and accepted at most online institutions

Cons: The fact that i am unable to use paypal on amazon can be very frustrating because sometimes i have money stored in paypal but it is limiting when i want to make a purchase from amazon.

Paypal - Fast & Convenient

Jun 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Paypal has been the standard for payment management for years. With their recent advance on peer-to-peer payments, their platform makes payments easy on device that you may use. Their customer service is also committed to getting any issues that you may run into resolved.

Cons: There's not much with regard to cons. I would suggest offering more incentives for shopping within the app.

Great free substitute for a checking account that rewards you every month for all transactions made

May 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like the monthly cash rewards I receive. I set up all my recurring payments in my account now since I get rewarded for all my debits. The more activity I have, the bigger my reward. I even used it to purchase my car.

Cons: It takes up to three business days to transfer money to my regular checking account. Also, some customers don't like using PayPal so I risk losing their business.

Paypal is the best electronic payment app in the market!

May 21, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Paypal is the best way to keep your money in dollars safe.

Pros: Paypal is extremely practical and you always receive your funds in any kind of coin immediately, even if you make a deposit in different currency than dollars, it automatically transforms it to dollars, which is amazing for freelancers like me that live in Latin America and find some jobs overseas like teaching English to some students, in my case or through as translation, transcription or writing freelance work website such as Upwork, Truelancer & Freelancer.

Cons: The only con I see is when people don't know how to use the app or pay you on time, or there is a delay with your bank or the other person's bank and you really need the money, that could be a little frustating.

Getting paid really couldn't be simpler

May 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I've been using PayPal for several years now and I find it to be the most versatile payment processor out there. It has a user friendly feel, it's easy to send and receive money with minimal information, and their customer service is exemplary.

Cons: I would like to see an option for recurring payments, especially when it comes to dividing rent or utilities between people.

A great all around app for payment

Sep 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: The main factor leading to the success of PayPal is its presence. It is widely accepted in almost every country.I buy and sell a lot of stuff online so most of the time there is an issue with payment either with currency or wired transfer due to bank difference and policy. But using PayPal you can pay almost anywhere. Every major e-commerce site, every provisional or take any site, if it is booming then it will definitely be using PayPal for paying option.

Cons: The only issue with PayPal I have is of customer support. Sometimes if you are seller then a customer may ask for a refund in a fraud manner either telling the product is damaged or any other in that case most of the times paypal support the customers.It is kinda bad and good at same time.Proving your side is kinda tough here.

Overall: If you want customers all around the world and want to progress then definitely give it a try.

The Tool That is Supposed to Help Maintain Revenue - Costs Us Our Business At Times

Apr 19, 2018
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Possibly one of the greatest things about PayPal so it is a globally accepted online payment method - everyone uses it. It has an easy to set up checkout.

Cons: PayPal has exorbitant fees - beyond reasonable. If you get a large payment, they will hold your money for a week or more so they can earn interest on it. Multiply that by the thousands of transactions and it adds up.

Feature rich app

May 16, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Customer support should be enhanced.

Pros: Pros: One of the best app for low volume merchants, trusted by consumers, extensive device compatibility, and Free sub user accounts

Cons: I don't find any much flaws in Paypal except the following two major issues, which i believe improving them will definitely improves the rating, 1. Poor customer support 2. Stability issues in accounts

Paypal for daily use

May 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: For Making payments outside your country safely you could easily use PayPal and carry out your task.

Pros: 1. Ease of use - The UI allows the user to easily add band details, debit cards, and other withdrawal options. 2. Record Transactions - We can easily view your transaction history and other information related to it. 3. Safely encrypted - It provides the higher level of protection and other products in the market. 4. It is FREE.

Cons: 1. It charges you when you receive money. PayPal charges 2.9% when receiving money for goods or services. 2. It freezes accounts without warnings which is bad for a business. 3. It also charges additional bank charges. 4. It is easy to target for phishing and scams for business or individuals.

Overall Good

Jun 14, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love most about PayPal is the Denit card and I have access to my money immediately and I can use my card at the gas station even if I have a dollar in my account.

Cons: I least like that PayPal doesnt pay attention to paid transactions. They expire transactions if the merchant doesn't collect the money fast enough. I think thats foul.

Overall: No hidden fees

What you would expect from a PayPal app .

Jun 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: No problem with using it remotely ,as the works great on all types of devices . It is probably the safes way to handle payments online ,while also having one of the richest selections of payment options .

Cons: Dealing with customer service can be frustrating and the cards are stacked against your favor ,if you are a seller. Depending on the number of transactions you do on the regular ,the fees also add up quickly .

The user interface can do with some work to make it more easy to navigate .

Trend setter

May 01, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use, all you need is an email address. Funding your account is easy. If you bank with one of their partners you can validate your account in real-time. If you use a bank outside of one of their partners, such as a credit union, they will send you two small deposits, that you have then log into your PayPal account to confirm your deposits/bank account. From there you can send and receive with limited restrictions to anyone that has an email address. If the other person does not have a paypal address, Paypal will walk them through the same steps you took to register.

Cons: Although Paypal was a trend-setter, the initial, or at least one of the first, online payment options, they have done little to set themselves apart from the many other options now. In fact, most of the time they are not more expensive, per transaction, than the competitors. With the divide of eBay from Paypal, I think PayPal will need to make a strategic move to continue being relevant...and I don't have high expectations of that.

Capterra-loader

Excellent for sending/receiving money

Sep 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: PayPal's app makes it easy to send and receive money on the go without the hassle of me having to log into my desktop to do so. I am an active user of PayPal, and find that this is the best way for me to exchange money for both business and personal manners. PayPal's app is easy to use and also provides buyer (and usually seller) protection in the event something goes wrong with a business transaction on either end. I will continue using PayPal as my primary source of exchanging money!

Cons: I don't have any cons; so far this app, and PayPal itself, has been a smooth process of using.

Overall: I use PayPal daily to send and receive money, and overall paypal's app is excellent. I am able to get my business and personal financial exchanges done quickly and correct. I haven't had an issue with PayPal at all yet.

guaranteed

May 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Which trust I have to give to one provider that is in another part of the world. Who defense me if the service I pay is no applied. Solution: PAYPAL

Cons: Paypal has to take the way to improve and increase credit solutions to users. For freelancers like me in fact to have as example some credits would be fantastic.

Great -Unless you need to talk to someone

May 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: PayPal is an easy to use interface that has provided ease of use between family members and for small sales. Confidence is relatively high that my bank and credit card information is secure by using this application.

Cons: There are two cons to the PayPal app. First is that the ability to talk to someone should you have a potential issue is difficult, maybe even impossible. Secondly, is the difficulty in detaching a stored credit card. The process is complex and not easily traversed. Generally, I would recommend PayPal to others as it has proven to be reliable in my experience, but addressing these two quirks would improve the product exponentially. .

PayPal is a great way to pay and be paid except I don't like vendor fees

Nov 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like how quick and easy it is to pay for things, and to be paid for goods and services. It transfers quickly to your bank account afterward.

Cons: I don't like how if a client who knows and trusts you selects "goods and services" then it deducts a vendor fee from your end to cover a paypal guarantee for the client.

It is my main method of payment

Jan 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really like your mobile application, it has been very easy to charge and pay my bills, if renewed interface is too easy to use

Cons: the commissions are a bit high, and it bothers me not being able to use the same card in two different accounts, I have to transfer money from one to another and pay that commission

PayPal

Aug 10, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Easy to pay and get paid, while keeping your credit card information secure. Accepted at more and more places everytime I check.

Cons: I'd love to see the free amount for each sale. Even if it's a separate page that we could see. For something we about the cost, but for there's we want the purchaser to pay.

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paypal is best software and easier pay to pay in india or around the world.

Sep 13, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Paypal is best software for paying bill around the world. We donot need to share our bank account number to unknown people. just create paypal and share his id.

Cons: conversion charge is too high in PayPal, except the conversion charge, every features in PayPal is too good. We can create invoice also.

Paypal Here is More of a U.S. payment method, rather than a global method.

Jun 01, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: The charges are not so attractive for key in cards and Invoice methods.

Pros: Payment is instant, No Monthly fees, cancellation fees or set up fees, Have no minimums on number and amounts of transactions done. Easy to keep and retrieve records of transactions. Allows users to automatically receive cross-boarder card payments, accepts many common cards.

Cons: It majorly accepts U.S. cards and neglect many cards from other countries especially Visa. It does not match up to the name as expected. Its dependent on card readers and failure of a card reader will affect your operations in receiving card payments through Paypal Here app.

The best online payment

Oct 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Its a best app, highly recommended.

Pros: Paypal is very useful for me. Im using paypal everyday. Its so easy for all my transactions, i can pay my bills even im in my home. Thumbs up!

Cons: I didnt see any cons about it. Its just you need a strong connection of internet while you processing your transactions.

You can't do business without it

Aug 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: IF you do business with eBay or other marketplace that requires payments online then PayPal is the way to go since you are protected from any scam

Cons: Not all marketplace accept it like Amazon

Overall: Overall I could not do business without it as it has been our go to money software not only for our customers but for us as well

Payment Made Easy!

Aug 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Paypal app makes getting paid and paying someone easy. It's easy to set-up, creating an account, and you are able to easily pay someone for goods or services.

Cons: Sometimes people do not already have a Paypal account so they have to set-up an account before we can go forward with a transaction.

Easy to use payment system

Sep 29, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Fairly easy to use system- you don't need to have an account to use it or send money to someone.

Cons: There are fees if you don't have it set up to your own bank properly.

Overall: I've been using their system for years and it's very easy to use. It's only about 2-3 steps to send and receive money. Highly recommend.

Awesome Paypal

Oct 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As a user of this application I can easily pay my bills and I can save more time and money. I can use it anytime and anywhere.

Cons: I need a good internet connection to work it better and faster but it is still manageable. Overall this tool is very awesome and helpful.