--- title: "PayPal Payments Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PayPal Payments Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more." source_url: "https://www.capterra.com/p/207944/PayPal/" page_type: "product" language: "en" publication_date: "2026-11-08" --- # PayPal Payments Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) PayPal Payments ## What is PayPal Payments? With a simple, single integration you can accept debit and credit cards, PayPal, PayPal Credit, 10+ local payment methods in over 100 currencies and from 200+ markets around the world. ## What is PayPal Payments used for? [Payment Processing](https://www.capterra.com/payment-processing-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Shopping Cart](https://www.capterra.com/shopping-cart-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 26,849 user reviews Reviews sentiment Positive 94% Neutral 4% Negative 2% Pros & cons Intuitive and accessible interface Secure online payment experience High and confusing fee structure Inconsistent fraud resolution process Starting price $0.09 Per User, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Payment Processing / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PayPal Payments?[Manage this product listing](https://www.g2.com/products/paypal/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PayPal Payments 4.6 (26,830) VS. [4.6 (3,392)](https://www.capterra.com/p/123889/Stripe/reviews/) Starting Price $0.09 Other Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (26,808) Ease Of Use 4.5 (3,381) Value For Money 4.5 (20,625) Value For Money 4.3 (2,581) Customer Service 4.2 (20,883) Customer Service 4.2 (2,329) ## PayPal Payments alternatives [4.2 (2,086)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (149)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [3.8 (733)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.2 (1,341)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/207944/PayPal/alternatives/) ## FAQs about PayPal Payments Overview ### What problems does PayPal solve? PayPal solves payment friction for online shoppers, freelancers, sellers, and small businesses by enabling checkout without repeatedly sharing card details, sending and receiving money, and processing international payments. It also supports invoicing, payment requests, transaction records, and buyer and seller dispute workflows, helping teams track cash flow and collect client payments. Answer based on 22533 reviews Overview ### Which roles and teams benefit most from PayPal? PayPal is most used by business owners, founders, and executives who accept customer payments, pay vendors, and manage cash flow. Freelancers, consultants, designers, and photographers use it to invoice clients and receive project fees. Office managers, accountants, and sales teams track transactions, process reimbursements, and support day-to-day payment administration. Answer based on 26597 reviews Overview ### What company size and industries is PayPal built for? PayPal is built primarily for small businesses, which represent 74% of reviewers, and serves Education Management, Information Technology and Services, and Marketing and Advertising, each at 5%. It also supports eCommerce platforms, marketplaces, enterprises, and developers; enterprise users account for 15% and midsize businesses for 11% of reviewers. Answer based on 26693 reviews Features and Usability ### What are the key features of PayPal? PayPal includes online payments and payment processing for sending, receiving, and accepting digital transactions. Its most-discussed features also include data security, payment fraud prevention, mobile payments, and debit/credit card processing. Online invoicing supports payment requests and invoice settlement. PayPal also covers PCI Compliance and Compliance Management. Answer based on 2934 reviews Integrations ### Which third-party tools and platforms does PayPal integrate with? PayPal integrates with more than 40 third-party tools and platforms, including Venmo, Shopify, WooCommerce, WordPress, QuickBooks Online, Cash App, Google Pay, and BigCommerce. These connections support payment acceptance, ecommerce checkout, accounting workflows, digital wallets, and online forms across merchant websites and business operations. Answer based on 3060 reviews Getting Started and Support ### How easy is it to onboard and train a team on PayPal? PayPal is generally easy to onboard for staff handling routine payments, invoices, refunds, and transfers. Documentation and video tutorials support setup and common tasks. Reviewers report that nontechnical users and occasional payment staff learn quickly with minimal training, while developers and business administrators may need more time for integrations, API setup, custom features, and account configuration. Answer based on 105 reviews Getting Started and Support ### What customer support options does PayPal offer, and how do users rate the experience? PayPal offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users report helpful, professional representatives and quick resolutions for many routine issues. However, experiences vary: some cite slow replies, long waits, automated interactions, and difficulty reaching a human agent, particularly for account limitations or disputes. Answer based on 4349 reviews Security ### How does PayPal handle data security and access control? PayPal uses encryption, two-factor authentication, passwords, fingerprint login, security questions, and device recognition to protect account access and transaction data. It lets buyers avoid sharing card or bank details directly with merchants and provides buyer protection, dispute processes, alerts, and transaction records. Reviewers also report fraud, account limits, repeated verification, and unclear resolution outcomes. Answer based on 2519 reviews Payments ### How well does PayPal handle online payments? PayPal handles online payments reliably for individuals, freelancers, and small businesses through payment links, invoices, digital wallet checkout, and international transfers. Users value its familiar interface, transaction tracking, and broad merchant acceptance, while fees, occasional account reviews, and transfer delays can affect cash flow. Answer based on 14208 reviews ## See trending topics mentioning PayPal Payments [Which payment processing software charges only per transaction, with no monthly fee, for a business with low or seasonal volume?](https://www.capterra.com/payment-processing-software/trending-topics/which-payment-processing-software-charges-only-per-transaction-with-no-monthly-fee-for-a/) Last updated on October 26, 2026 ### Which payment processing software charges only per transaction, with no monthly fee, for a business with low or seasonal volume? Answered by Capterra Research Analyst Team [How can a mobile business take card payments from a phone or tablet with a card reader?](https://www.capterra.com/payment-processing-software/trending-topics/how-can-a-mobile-business-take-card-payments-from-a-phone-or-tablet-with-a-card-reader/) Last updated on October 26, 2026 ### How can a mobile business take card payments from a phone or tablet with a card reader? Answered by Capterra Research Analyst Team [Which payment processing software lets a freelancer or small service business send an invoice and collect the card payment in the same tool?](https://www.capterra.com/payment-processing-software/trending-topics/which-payment-processing-software-lets-a-freelancer-or-small-service-business-send-an/) Last updated on October 26, 2026 ### Which payment processing software lets a freelancer or small service business send an invoice and collect the card payment in the same tool? Answered by Capterra Research Analyst Team [Stripe vs PayPal vs Square: how do their fees and checkout options compare for a small business selling online?](https://www.capterra.com/payment-processing-software/trending-topics/stripe-vs-paypal-vs-square-how-do-their-fees-and-checkout-options-compare-for-a-small/) Last updated on October 26, 2026 ### Stripe vs PayPal vs Square: how do their fees and checkout options compare for a small business selling online? Answered by Capterra Research Analyst Team ## Who uses PayPal Payments? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and accessible interface 95% positive reviews out of 6184 Most reviewers find ease of use important, appreciating PayPal’s simple navigation and quick setup for various needs. Michael R. Digital marketer , 2 - 10 employees. "PayPal's user-friendly interface makes it accessible to individuals of all tech-savviness levels." High and confusing fee structure 68% negative reviews out of 2838 Most reviewers describe fees as excessive, mentioning unpredictable charges, high transaction costs, and unfavorable rates for small businesses. Blair G. CEO, 1 employee. "PayPal has a high fee structure per transaction that can deter a business from using it as part of their payment structure." Secure online payment experience 96% positive reviews out of 888 Most reviewers indicate safe transactions are essential, valuing PayPal’s security measures and protection of financial details. Inconsistent fraud resolution process 66% negative reviews out of 1159 Most reviewers report fraud protection is problematic, citing slow dispute handling and insufficient support for scam victims. Yessnia G. Operations, 2 - 10 employees. "I trusted PayPal to protect my personal and financial information, yet they have failed completely. Despite reporting the issue, PayPal has refused to refund my money and continues to allow the same fraudulent charges to go through." Consistent and trusted platform 97% positive reviews out of 696 Most reviewers describe reliability as crucial, highlighting PayPal’s consistent performance and longstanding reputation for trust. Beth A. Copywriter, 2 - 10 employees. "I've had a go with PayPal and Stripe for this and definitely find PayPal easier and more reliable." Limited global accessibility 57% negative reviews out of 821 Some reviewers indicate country availability restricts usage, noting difficulties accessing features or receiving payments in many regions. Mena I. Assistant Manager, 501 - 1,000 employees. "It is limited to few countries which often restrict me from making use of this software sometimes when am not in a country that supports paypal which has limited me from making payment at times." ## Features AI summary Based on 17,640 Payment Processing reviews Capterra data shows that buyers of payment processing software rank the following features as their top priorities: - **Data Security** (**58%** of reviewers rated this feature as critical) - **Online Payments** (**55%**) - **Mobile Access** (**53%**) PayPal supports all three of the features reviewers rate most highly: **Data Security**, **Online Payments**, and **Mobile Access**. Together, these capabilities help businesses protect transaction information, accept payments through digital channels, and manage payment activity on the go, allowing teams to process transactions with more confidence and flexibility. Data Security 4.6 (3,276) 67.31% of 3276 reviewers that rated this feature as important or highly important PayPal offers strong encryption, two-factor authentication, and fraud monitoring to protect your financial data. Reviewers appreciate these robust security measures, though some mention rare issues with account access and concerns about dispute resolution in fraud cases. Online Payments 4.7 (3,885) 66.15% of 3885 reviewers that rated this feature as important or highly important With this capability, you can make fast, secure payments worldwide, link multiple funding sources, and enjoy seamless integration with e-commerce sites. Reviewers appreciate the convenience, security, and flexibility, though some mention limited acceptance at certain merchants. Mobile Access 4.7 (1,389) 60.91% of 1389 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Debit/Credit Card Processing 4.5 (1,997) 55.98% of 1997 reviewers that rated this feature as important or highly important You can link and use debit or credit cards for quick, secure payments and withdrawals. Reviewers highlight the convenience, wide acceptance, and lack of setup fees, but some mention high transaction fees and occasional problems with card linking or chargebacks. Payment Fraud Prevention 4.5 (2,826) 64.72% of 2826 reviewers that rated this feature as important or highly important Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. Payment Processing 4.6 (3,528) 63.72% of 3528 reviewers that rated this feature as important or highly important It gives you fast, automated, and secure payment handling for online and business transactions. Some reviewers find the process reliable and efficient, but others report issues with payment holds, high fees, and inconsistent customer support. PayPal Payments 96 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Dashboard to view the status of ongoing processes, identify current incidents and track past activities Generate one-off reports that meet information requirements Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Automatically identify unusual behavior Application programming interface that allows for integration with other systems/databases Verify the identity of users/devices to enable secure access Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Gateway through which end users can view past bills and pay current invoices Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Detection of fraudulent checks to prevent financial losses Track and manage adherence to policies for any service, product, process, or supplier Centralized database of stakeholders and their contact information such as names, address, phone number etc. Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Alter the layout and content of dashboards Invoices that can be tailored according to company's branding, payment terms and personalized information Import and export data to and from software applications Ability to handle large datasets PayPal offers strong encryption, two-factor authentication, and fraud monitoring to protect your financial data. Reviewers appreciate these robust security measures, though some mention rare issues with account access and concerns about dispute resolution in fraud cases. Graphical representation of data You can link and use debit or credit cards for quick, secure payments and withdrawals. Reviewers highlight the convenience, wide acceptance, and lack of setup fees, but some mention high transaction fees and occasional problems with card linking or chargebacks. Buyer isn't billed until the period is up without any interest charges Allows customers to check out with wallet payment methods that digitally store credit and debit cards Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Transfer of data from one computer system to another Electronically collect payments for goods or services Digitally sign online documents Monitor and record expenses such as purchases or charges incurred Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk Plan, manage, and track the financial activities of an individual or organization Generate reports to assess the financial performance of an organization Intended to be used by banks Intended to be used by online stores Designed for food trucks For Retail Stores Designed for small businesses Identify and prevent suspicious activity Transactions that typically involve face-to-face interactions between the payer and the payee Monitoring employee behavior for suspicious activity to detect internal fraud Track and manage inventory levels to maintain proper supply Create invoices from scratch or have recurring invoices Store and view prior invoices for each account/client Captures invoice data and maintains comprehensive records for auditing and reporting purposes Creation, processing, verification, and execution of invoices till the payment is made Reports specific to marketing and associated campaigns Access software remotely via mobile devices PayPal offers you the flexibility to send, receive, and manage money on the go via its mobile app. Users think mobile payments are convenient, secure, and easy to use, with broad acceptance, though some mention occasional app limitations and transaction management challenges. Observe and track the demand, usage, progress or quality of a system, product, or user Manage and handle various international currencies Manage and support multiple locations Set rebilling periods, charging customers one rate annually or semi-annually, then a better rate afterward, as a subscriber benefit Process payments via multiple modes directly through the application Create, send, and view electronic invoices With this capability, you can make fast, secure payments worldwide, link multiple funding sources, and enjoy seamless integration with e-commerce sites. Reviewers appreciate the convenience, security, and flexibility, though some mention limited acceptance at certain merchants. Manage and track customer orders for goods, investments, or any other purchases Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. Integration with payment gateways to facilitate online transactions Send clickable links via text or email to collect payments from customers Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more It gives you fast, automated, and secure payment handling for online and business transactions. Some reviewers find the process reliable and efficient, but others report issues with payment holds, high fees, and inconsistent customer support. Track sent and received payments, invoices, and bills. Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) Organize and manage the accomplishments and development of employees or performance of applications or systems Accept and process customer payments for products or services using hardware and software Present a catalog of inventory that customers can view Estimate or forecast of a future scenario based on the study of present trends Design, communicate, and distribute incentives to perform a specific action Receive notification of issues as soon as they occur Receive data and information in real time Active monitoring of systems, applications, or networks Upload, track, and submit receipts in a central database Generate recurring invoices Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee the process of issuing refunds Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Track and facilitate returns of products sold Analyze potential risks across the organization Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Set & manage permission levels based on user roles and restrict access to only authorized individuals Reports specific to sales analysis for trends and strategies Calculation of consumption tax imposed on the sale of goods/services Set a time to generate routine reports automatically Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Generate or print labels that contain shipping information for packages Manage and track orders being shipped to customers Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Track the status over time for a request, process, asset, or transaction Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Monitor or audit historical and current transactions to analyze customer account activities Get Advice We can help you find the software with the features you need. Features 4.6 (26,797) 4.6 Based on 26,797 reviews ## Pricing Value for money 4.5 (20625) Free Version [View pricing plan details](https://www.capterra.com/p/207944/PayPal/pricing/) Point of Sale $0.09 Other, Card Processing $0.29 Other, It includes: - Visa - Mastercard - Apple Pay - Maestro - American Express - Discover PayPal and Venmo $0.49 Other, It includes: - PayPal - Venmo Pay Later $0.49 Other, Value for money 4.5 (20,625) 4.5 Based on 20,625 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Venmo](https://www.capterra.com/p/222572/Venmo-/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Stripe Payments](https://www.capterra.com/p/123889/Stripe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (20883) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (20,883) 4.2 Based on 20,883 reviews ## User reviews Overall rating 4.6 Based on 26,849 reviews Filter by rating Counts reflect reviews available in this feed. 5(19818) 4(5400) 3(1088) 2(214) 1(329) Mentioned topic Recent reviews first, then most helpful Lakeisha E. Supervisor ### "Convenient Pay-in-4 and Helpful Support, but Slow Disputes" 5.0 November 13, 2026 I find PayPal Payments convenient and easy to use, and I can split payments into four with Pay in 4. Pros I find PayPal Payments easy and convenient to use. I love being able to split a payment into four and spread it across my pay periods. Their customer service is amazing; when I had an issue with a vendor and filed a dispute, PayPal worked with me, and I won the dispute. The setup was super easy and self-explanatory, with basic instructions to follow. Cons I find that disputes take a long time to investigate and resolve. Erika C. Digital Marketing Specialist Used the software for: 1-3 years ### "Trusted Worldwide Payments Made Easy" 5.0 November 13, 2026 I was able to exchange currency from lempiras to dollars and then to euros in a very short amount of time. Pros I can send and receive payments worldwide, and I trust the platform. Cons Sometimes I feel the charges to receive it are a little expensive. Israel O. Technical support analyst Used the software for: 5+ years ### "Herramienta muy útil para hacer pagos electrónicos" 5.0 November 13, 2026 El poder administrar varias tarjetas en una sola aplicacion Pros Es una herramienta muy util para poder hacer pagos electronicos Cons Tal vez seria las comisiones que maneja. Jaswinder S. Managing Director Used the software for: 5+ years ### "Easy to Integrate and Works Worldwide" 4.0 November 13, 2026 It allows us to capture payments globally with very less efforts so ease of use is very good. Pros Its easy to integrate and works worldwide. Cons I would say it is the most expensive way to get money. Jessica N. CEO and Founder Used the software for: 3-5 years ### "Easy Money Transfers and Invoicing Made Simple" 5.0 November 12, 2026 Never had any issues Pros Its easy to use, it very easy to to send and receive money as well as send invoices. Cons That you can only pay your money out through FNB. Subhajit D. Design Engineer Used the software for: 1-3 years ### "Making Digital Payments Simpler, Faster, and More Secure" 5.0 November 12, 2026 PayPal Payments simplifies online transactions by providing a secure and convenient way to send and receive money. It reduces the hassle of handling payments manually, makes international transactions easier, and provides better transparency through transaction tracking. This saves time, improves payment management, and gives me greater confidence when making online payments. Pros PayPal Payments offers a smooth and hassle-free payment experience. I particularly like how easily it integrates with online platforms, supports multiple currencies, and allows transactions to be completed with just a few clicks. Its clear transaction history and convenient payment management make it a useful tool for everyday business operations. Cons The transaction fees can be relatively high compared to some alternative payment platforms. Occasionally, payment processing or account verification can take longer than expected. I also feel that customer support could be more responsive, especially when dealing with payment disputes or account-related issues. Daniel R. Freelancer Used the software for: 5+ years ### "All My Banks and Cards in One Place—Plus Interest-Free Pay in 3" 5.0 November 12, 2026 From a buyer’s perspective, paying in 3 installments is super convenient. From a shopper’s perspective, it also makes it easier to convert, since it’s essentially the same option. Pros It’s great having multiple banks and cards all in one place. I also really like the option to pay in 3 installments without interest. Cons The only downside, at least if you’re a merchant, is the fees. They seem a bit higher than what banks charge. Lesedi M. Second Line Support Used the software for: 5+ years ### "Easy, Seamless Global Payments with Simple Local Currency Conversion" 4.5 November 12, 2026 As global collaborations continue to grow, PayPal Payments makes it easier to send and receive payments, helping me handle transactions more smoothly. Pros An easy, seamless way to receive funds globally, with a straightforward option to convert them into my local currency. Cons At this point in time, I don’t have much to complain about with PayPal Payments. Adish J. HR Used the software for: 1-3 years ### "One of the Best Platforms for Receiving International Payments" 4.0 November 11, 2026 It helps businesses and users receive money from their foreign clients or employers, since PayPal is one of the most trusted and widely accepted payment platforms worldwide. Pros One of the best platforms for receiving money from websites and applications based outside India; one of the most widely accepted payment platforms. Cons The KYC process is very long, and video KYC representatives are often unavailable. Adding a bank account is also very difficult: whenever you add a new bank, a random small amount of money is deposited, and you have to enter it on the site to confirm the bank account. Aman K. Student Used the software for: Less than 1 year ### "Great for Receiving Dollar Payments From Foreign Clients" 4.0 November 11, 2026 • Cross-border transactions have become simple to handle, with dynamic currency conversion managed automatically. • PayPal integrates easily with a business website or shopping cart, giving customers a digital wallet and multiple card options. • PayPal integrates easily with a business website or shopping cart, giving customers a digital wallet and multiple card options. • Both users and buyers get a high level of security, keeping transactions safe and helping payment disputes be managed efficiently. Pros What I liked best is that, since my business page is about selling and earning, many foreign clients pay in dollars, so this is very useful for that. Cons What I dislike is that the money doesn't arrive in the bank instantly. [View all Reviews](https://www.capterra.com/p/207944/PayPal/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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