--- title: "PayPal Commerce Platform Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PayPal Commerce Platform Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more." source_url: "https://www.capterra.com/p/179252/PayPal-Checkout/" page_type: "product" language: "en" --- # PayPal Commerce Platform Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) PayPal Commerce Platform ## What is PayPal Commerce Platform? PayPal Commerce Platform (formerly known as PayPal Checkout) helps make it easy for your customers to pay any way they want from almost anywhere. Let them pay now, pay later, or offer subscriptions or global and local payment options. It's the kind of flexibility customers demand that drives loyalty and lets you grow with the market. ## What is PayPal Commerce Platform used for? [Payment Processing](https://www.capterra.com/payment-processing-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 499 user reviews Reviews sentiment Positive 94% Neutral 5% Negative 2% Pros & cons Convenient online shopping integration Reliable online payment protection Complicated account and fund management Frequent technical difficulties Starting price $0.01 Per User, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Payment Processing / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PayPal Commerce Platform?[Manage this product listing](https://www.g2.com/products/atlas/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PayPal Commerce Platform 4.6 (499) VS. [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price $0.01 per user, per month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (499) Ease Of Use 4.0 (26,641) Value For Money 4.5 (371) Value For Money 3.9 (20,480) Customer Service 4.1 (364) Customer Service 3.8 (20,738) ## PayPal Commerce Platform alternatives [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) Highest Rated [Venmo](https://www.capterra.com/p/222572/Venmo-/) [4.7 (9,306)](https://www.capterra.com/p/222572/Venmo-/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/222572/Venmo-/) [Stripe](https://www.capterra.com/p/123889/Stripe/) [4.6 (3,383)](https://www.capterra.com/p/123889/Stripe/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/123889/Stripe/) [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) [4.7 (2,714)](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/170278/Square-Payments-Processing/) [View all alternatives](https://www.capterra.com/p/179252/PayPal-Checkout/alternatives/) ## FAQs about PayPal Commerce Platform Overview ### What problems does PayPal Commerce Platform solve? PayPal Commerce Platform solves slow checkout, insecure card sharing, and fragmented payment workflows by combining trusted online payments, invoicing, recurring billing, shipping, and transaction tracking in one system. Small businesses, ecommerce teams, nonprofits, and cross-border sellers benefit most by reducing payment friction, speeding collections, and improving buyer and seller confidence. Answer based on 174 reviews Overview ### Which roles and teams benefit most from PayPal Commerce Platform? PayPal Commerce Platform is most used by business owners, founders, CEOs, and directors who need a simple way to accept payments, manage online sales, and oversee cash flow. Freelancers, consultants, marketers, and finance staff use it to bill clients, process transactions, track payments, and support everyday ecommerce operations. Answer based on 499 reviews Overview ### What company size and industries is PayPal Commerce Platform built for? PayPal Commerce Platform is built primarily for small businesses, which make up 79% of reviewers, with Marketing and Advertising leading at 6%. It also serves ecommerce platforms, marketplaces, enterprises, and developers, with use across Information Technology and Services and Retail at 5% each, most commonly for shopping cart needs. Answer based on 499 reviews Features and Usability ### What are the key features of PayPal Commerce Platform? PayPal Commerce Platform includes core payment features such as PayPal Checkout, credit card processing, multiple payment options, and online payments. Differentiating capabilities include bank account linking, money transfer, refund management, and data security. Reviewers also frequently mention easy checkout, saved payment details, and integrations for eCommerce sites. Answer based on 255 reviews Integrations ### Which third-party tools and platforms does PayPal Commerce Platform integrate with? PayPal Commerce Platform integrates with Venmo, WordPress, Wix, WooCommerce, Payoneer, QuickBooks Online, Zoho Desk, and Cash App. These integrations span ecommerce, website building, accounting, customer support, and peer-to-peer payments, with reviewer-confirmed use centered on online checkout, billing, and moving funds between payment services. Answer based on 40 reviews Getting Started and Support ### What training and onboarding options does PayPal Commerce Platform offer? PayPal Commerce Platform provides documentation for teams getting started. Documentation offers written reference material for setup steps, feature descriptions, and ongoing support during implementation and later use. Answer based on 2 reviews Getting Started and Support ### What customer support options does PayPal Commerce Platform offer, and how do users rate the experience? PayPal Commerce Platform offers email/help desk, chat, an FAQ/forum, and a knowledge base. Users often describe support as helpful when reached, with strong guidance and issue follow-up. However, many also report slow replies, long queues, automated or generic responses, and difficulty getting complex account or integration problems resolved. Answer based on 120 reviews Security ### How does PayPal Commerce Platform handle data security and access control? PayPal Commerce Platform protects account and payment data through biometric sign-in, two-factor authentication, security filters, transaction notifications, and verification steps that help limit unauthorized access. Reviewers also say it keeps card and bank details private. Some note security can feel excessive, and two-factor authentication may be inconvenient when traveling internationally. Answer based on 51 reviews Payment ### How well does PayPal Commerce Platform handle payments? PayPal Commerce Platform handles online, in-app, in-store, and international payments well, with fast checkout and broad payment method support. Small businesses, ecommerce sellers, and freelancers value buyer-seller protection, refunds, and saved payment details, though some teams find payment linking less intuitive and dislike fees, holds, or restricted transaction categories. Answer based on 255 reviews ## Who uses PayPal Commerce Platform? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Convenient online shopping integration 95% positive reviews out of 39 Most users comment online shopping is easier, faster, and more flexible due to seamless checkout and broad acceptance. Complicated account and fund management 54% negative reviews out of 90 Some users report account holds, frozen funds, and difficult bank linking disrupt business operations and access to money. Reliable online payment protection 100% positive reviews out of 29 Most users report security offers peace of mind, making online transactions feel trustworthy and protected. Frequent technical difficulties 55% negative reviews out of 67 Some reviewers find bugs, glitches, and slow customer support make resolving technical issues frustrating and time-consuming. Streamlined invoicing capabilities 100% positive reviews out of 21 Most reviewers describe invoice features as simple, time-saving, and helpful for managing payments and reminders. High transaction and service fees 52% negative reviews out of 65 Some reviewers feel pricing is expensive, with high transaction fees and additional costs impacting profits and usability. Ryan P. Owner, 2 - 10 employees. "The two and a half percent fee really eats into your profit if you are doing larger transactions." ## Features AI summary Based on 17,640 Payment Processing reviews Capterra data shows that buyers of Payment Processing software rank the following features as their top priorities: - **Data Security** (**58%** of reviewers rated this feature as critical) - **Online Payments** (**55%**) - **Mobile Access** (**53%**) PayPal Commerce Platform includes **Data Security** and **Online Payments**, giving businesses the tools to protect transaction data and accept payments through digital channels. However, it does not offer **Mobile Access**. Its support for **Data Security** and **Online Payments** helps businesses reduce payment risk, build customer trust, and process transactions efficiently. Data Security 4.5 (11) 81.82% of 11 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Online Payments 4.6 (14) 78.57% of 14 reviewers that rated this feature as important or highly important Accept and process online payment transactions Activity Dashboard 4.5 (90) 57.78% of 90 reviewers that rated this feature as important or highly important It gives you a clear, customizable view of your transactions, expenses, and business metrics. Reviewers indicate the dashboard is intuitive, well-organized, and helpful for tracking activity, managing disputes, and exporting reports, making daily operations easier. API 4.5 (69) 63.77% of 69 reviewers that rated this feature as important or highly important You benefit from a user-friendly API that simplifies integration with products like Shopify and supports multiple payment methods. Some reviewers find it easy to use and secure, though a few mention occasional setup issues that improve with experience. Credit Card Processing 4.7 (58) 70.69% of 58 reviewers that rated this feature as important or highly important With this capability, you can easily add and use multiple credit or debit cards, including Visa and Mastercard, for secure and fast transactions. Reviewers appreciate the convenience, speed, and widespread acceptance, though some mention occasional challenges adding cards. Third-Party Integrations PayPal Commerce Platform offers seamless integration with many third-party platforms, including Wix and various e-commerce sites. Users think it’s easy to connect PayPal for payments, invoicing, and plugins, and value the security and flexibility it brings to their businesses. PayPal Commerce Platform 11 features ### All Features - Activity Dashboard: It gives you a clear, customizable view of your transactions, expenses, and business metrics. Reviewers indicate the dashboard is intuitive, well-organized, and helpful for tracking activity, managing disputes, and exporting reports, making daily operations easier. - API: You benefit from a user-friendly API that simplifies integration with products like Shopify and supports multiple payment methods. Some reviewers find it easy to use and secure, though a few mention occasional setup issues that improve with experience. - Credit Card Processing: With this capability, you can easily add and use multiple credit or debit cards, including Visa and Mastercard, for secure and fast transactions. Reviewers appreciate the convenience, speed, and widespread acceptance, though some mention occasional challenges adding cards. - Data Security: Protect sensitive data for digital privacy - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Multiple Payment Options: Process payments via multiple modes directly through the application - Online Payments: Accept and process online payment transactions - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Returns Management: Track and facilitate returns of products sold - Tax Management: PayPal Commerce Platform helps you manage taxes automatically, providing forms, receipts, and compliance with local laws. Reviewers appreciate the peace of mind, clear guidelines, and analytics, noting it makes tax tracking and reporting much easier. - Third-Party Integrations: PayPal Commerce Platform offers seamless integration with many third-party platforms, including Wix and various e-commerce sites. Users think it’s easy to connect PayPal for payments, invoicing, and plugins, and value the security and flexibility it brings to their businesses. --- Get Advice We can help you find the software with the features you need. Features 4.5 (499) 4.5 Based on 499 reviews ## Pricing Value for money 4.5 (371) Free Version Basic $0.01 Value for money 4.5 (371) 4.5 Based on 371 reviews ## Integrations [ Venmo](https://www.capterra.com/p/222572/Venmo-/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (364) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (364) 4.1 Based on 364 reviews ## User reviews Overall rating 4.6 Based on 499 reviews Filter by rating 5(363) 4(104) 3(23) 2(4) 1(5) Mentioned topic Sorted by most recent RD Ruth D. Designer Publishing ### "Easy to Use and Widely Trusted " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 22, 2026 I really like the functionality and being able to accept global payments. It’s really efficient most of the time. Pros It’s a payment platform that allows me to accept customers payments online, on app or in store. I can manage it all in one place and have the icon on my website. Cons Temporary holds and high fees make it less likely to use it depending on the timeliness of the transactions Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. James G. Marketing Specialist E-Learning ### "Outstanding and Reliable Payment Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 17, 2026 Overall, PayPal is a trustworthy and efficient payment solution. I highly recommend it to anyone looking for a secure and convenient way to manage online payments. Pros I’ve been using PayPal for my business and personal transactions, and I’m extremely satisfied with the service. The platform is secure, fast, and very easy to use. Sending and receiving payments is simple, and I appreciate how reliable and professional the system is. Cons PayPal makes international transactions smooth and stress-free, which is very important for online businesses like mine. I also value the strong security measures and buyer/seller protection features that give me peace of mind. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LD Lawrence D. Managing Director Accounting ### "PayPal Commerce a Helping platform " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 January 30, 2026 All time, it have actually helped me more than it has harmed me. I can now do most of my transactions online without going to bank or doing any unnecessary bill mailing.. this have been so helpful Pros Paypal commerce platform have been of so much help to me, as they have helped me solved every issues with online payments and invoicing. They also help me to relate with most e-commerce platforms that I was unable to interact because of card payment. Right now I can pay with PayPal without using my Credit card. It also help me own the value of my money as their charges is very very low Cons Most times PayPal Commerce platform is very difficult for new users as you might need to get a trained individual to stand in gap for the usage Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Director Defense & Space ### "A simpler way to do payments" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 29, 2025 Overall this is great and makes payments simple and has good record keeping. Functions and controls that admin can set Pros My team uses this to the dual functionality of payments and accounting. Refunding payments and disputing payments is simple and easy to learn. Cons Sometimes it can be complicated to link payments so you can see a complete customer profile in certain views this could be more intuitive Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TB Tony B. Owner Supermarkets ### "PayPal easy to use. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 24, 2025 I have used it for many years and it’s great. They also have a credit service that is convenient. Great service. Pros Easy to send and receive payments for sales or purchases made. It’s easily available on several different sites and platforms. Cons Not much to not like about the service. Maybe if someone didn’t accept it, you could have a problem. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MD Mackenzie D. Founder Retail ### "PayPal for small business owners and entrepreneurs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 22, 2025 I will give the experience a 10 out of 10. When using a platform like PayPal, you are simply integrating your business into theirs. You don’t have to do a lot of buildout simply customize the PayPal platform to align with your needs. I like the additional features that they roll out such as PayPal cash for customers that they can use at your store, the customer will receive a receipt when checking out, there’s already branding that you can add to your platform that allows you to align with the PayPal brand as a trusted business owner. Pros I like that I was able to integrate PayPal into my Shopify account. More importantly, I also like that I was able to customize my PayPal home screen to align with my branding. More importantly, I like that I’m able to obtain a PayPal card so that the funds can remain in my PayPal account and I can use the money as needed. I also like the protections that both the buyer and the seller received when using PayPal. In addition, I like that PayPal already has features such as paying Pay In 4 that the customer can use when making purchases with my business. Cons To get PayPal exactly how I wanted to set up with my Shopify. I did have to do some very basic coding, but that is the only thing that I would say I dislike about the platform. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. William C. manager Entertainment ### "Paypal works pretty well." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 December 2, 2025 I started using paypal ever since the early days of Ebay. I have always had a good experience with using Paypal. It can handle global currencies as well have off a bit of customer support/security for your purposes. Pros It handles payment processing really well. I accepts MC/VISA/AMEX. I love how it can sent a few prompts and it will accept a variety of pay types. It really makes it easy for me to build a script to extract and use the payment info Cons Can be as nosey about what the purchases are of, like the credit card companys. One of my biggest beef areas has been with AI renders. Paypal will not accept payments for certain places due to the possibility of rendereding NSFW content. This does seenm a bit nosy. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Jennifer B. Owner Consumer Goods ### "Great Option for Business Owners" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 10, 2025 I have used PayPal Commerce for a variety of reasons and services that I provide. It is always easy for my customers to pay for what they are receiving. Pros I appreciate that PayPal Commerce allows customers the ability to pay easily for products or services rendered. Cons I don't care for the percent that PayPal takes out of money paid to the person, however I also realize that PayPal needs to make money to continue being a reliable service. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WD Wendy D. President Airlines/Aviation ### "Dont give you money to PayPal" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 6, 2025 Pros I do not recommend Paypal, they charge you more than other apps and they keep your money trapped for a long period of time. Switched from [Stripe](https://www.capterra.com/p/123889/Stripe/) Because Stripe it's a better app and I can trust it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ryan P. Owner Arts and Crafts ### "Easy to send with low fee structure" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 24, 2025 Overall I like it and use it often for business. I especially like saving up crypto over time on the platform, treating it almost like a savings account. Pros The ability to easily transact money at the push of a button and have it arrive pretty much instantaneously (with a small fee) is pretty nice. I also like that I can purchase crypto on the platform. Cons The two and a half percent fee really eats into your profit if you are doing larger transactions. Thousands of dollars equals hundreds in fees. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/179252/PayPal-Checkout/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [PayPal vs PayPal Commerce Platform](https://www.capterra.com/compare/179252-207944/PayPal-Checkout-vs-PayPal)[Venmo vs PayPal Commerce Platform](https://www.capterra.com/compare/179252-222572/PayPal-Checkout-vs-Venmo-)[Stripe vs PayPal Commerce Platform](https://www.capterra.com/compare/123889-179252/Stripe-vs-PayPal-Checkout)[Square Payments vs PayPal Commerce Platform](https://www.capterra.com/compare/170278-179252/Square-Payments-Processing-vs-PayPal-Checkout)[Afterpay vs PayPal Commerce Platform](https://www.capterra.com/compare/179252-229452/PayPal-Checkout-vs-Afterpay)[Shopify vs PayPal Commerce Platform](https://www.capterra.com/compare/83891-179252/Shopify-vs-PayPal-Checkout) [PaySimple vs PayPal Commerce Platform](https://www.capterra.com/compare/146664-179252/PaySimple-vs-PayPal-Checkout)[authorize.net vs PayPal Commerce Platform](https://www.capterra.com/compare/179252-221412/PayPal-Checkout-vs-authorizenet)[NetSuite vs PayPal Commerce Platform](https://www.capterra.com/compare/135757-179252/NetSuite-vs-PayPal-Checkout)[Square Point of Sale vs PayPal Commerce Platform](https://www.capterra.com/compare/179252-275802/PayPal-Checkout-vs-Square-Point-of-Sale)[Klarna vs PayPal Commerce Platform](https://www.capterra.com/compare/179252-230509/PayPal-Checkout-vs-Klarna)[Marketing 360 vs PayPal Commerce Platform](https://www.capterra.com/compare/148516-179252/Marketing-360-vs-PayPal-Checkout)