# Page 4 | PayPal Commerce Platform Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is PayPal Commerce Platform the right Payment Processing solution for you? Explore 499 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/179252/PayPal-Checkout/reviews

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PayPal Commerce Platform

4.6 (499)

[View alternatives](https://www.capterra.com/p/179252/PayPal-Checkout/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of PayPal Commerce Platform

## Showing most helpful reviews

Showing 76-100 of 499 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DW

Daniel W.  
President  
Non-Profit Organization Management  
Used the software for: 2+ years

### "It's been helpful, but"

April 2, 2021

4.0

PayPal has been very helpful in setting up payment processing and integrating it with my website. Reporting and payouts are simple and easy. This product is just incredibly helpful.

Pros

PayPal is extremely easy to use for payment gateways, invoicing, and taking donations through my nonprofit organization. It is highly intuitive, has good support and community help modules, and has been very responsive when i had problems. I also really appreciate the below-market rate for nonprofit donation processing.

Cons

One feature that would be helpful for a non-profit is having the ability for the donor to pay the processing fees. Other donor software allows tis and it helps to cover costs for small organizations. One other concern is that some of my potential donors chose not to donate because they were unhappy with PayPal's socio-political activism and would not support using this product. When numerous donors tell em this, i need to look for other options.

Alternatives considered

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Stripe](https://www.capterra.com/p/123889/Stripe/)[WePay](https://www.capterra.com/p/145187/WePay/)

Reason for choosing PayPal Commerce Platform

Greater functionality than other payment processors

Review Source

PW

Patric W.  
PhD History  
Education Management  
Used the software for: 2+ years

### "Paypal platform safest"

May 7, 2024

5.0

Pros

It is easy to use AND meet the safety standards.

Cons

It can be a short delay in actions but it is not problem.

Review Source

CS

Charles S.  
Owner  
Education Management  
Used the software for: I used a free trial

### "Useful for recurring billing "

June 7, 2024

5.0

Easy and efficient way to manage your regular transactions.

Pros

It’s a reliable tool for global business transactions.

Cons

I have no issues so far. It’s a trustworthy platform. I have no complaints.

Review Source

AJ

Alina J.  
Economista  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Extra Income"

March 25, 2022

5.0

Excellent, it has facilitated many purchases abroad

Pros

The ease of registration, the bonuses they offer, the clarity and speed with which they handle movements, the ease of transactions and the link with many businesses and online work options

Cons

I think they should increase the withdrawal options for Latin America, to be able to use the funds in our country. In Ecuador it cannot be done directly, it should be possible to register accounts from our country.

Review Source

Noxolo R.  
Tutor  
Accounting  
Used the software for: 2+ years

### "Personal View on Paypal"

January 26, 2024

5.0

Pros

I love that I can get my money from abroad to my bank account. I find that the fees that they charge are super reasonable and that it has the best currency conversion.

Cons

I just wish it had a tracking program especially when one is making an internal currency in a different currency. I also wish one had an option to create a quote before converting currencies.

Review Source

Shawn B.  
Small Business Owner  
Retail  
Used the software for: 2+ years

### "A must for your e-commerce business!"

May 7, 2019

5.0

Because my e-commerce business uses PayPal Checkout, customers who use PayPal feel safer that they have PayPals guarantee and do not have to disclose their credit card information to make a purchase. Because of this I am seeing more customers, and more using PayPal.

Pros

I liked that customers could instantly check out with PayPal by clicking the checkout with PayPal button. The payment is instantly sent to your business PayPal account and the customer has the peace of mind of the PayPal protection.

Cons

The fees are a little high and instantly taken away from the customers payment.

Review Source

VR

Verified Reviewer  
CEO  
Arts and Crafts  
Used the software for: 2+ years

### "Easy to use and safe platform to transfer money."

June 3, 2021

5.0

I will continue using PayPal as long as no better platform.

Pros

The fee is a reasonable and trustworthy platform for shopping online. I have been using PayPal for years for my business and personal use. I like that now it takes less time to transfer money from PayPal to my bank and is no fee.

Cons

Instant transfer not available in Thailand yet. I am waiting for that feature will be available in my country. It would be amazing if I can immediately receive the money immediately.

Review Source

VR

Verified Reviewer  
Bookkeeper  
Accounting  
Used the software for: 2+ years

### "Highly Recommend"

July 19, 2020

5.0

The ability to select any form of payment that you choose as well as the simple login convenience that has recently been added. Helps me to get the items that I need and not spend several minutes typing in payment information.

Pros

Having the security that all my transactions are in one place as well as the ease of making purchases online. I prefer to checkout with PayPal over any other transaction. Convenient for desktop, laptop and mobile purchases. easy to set up.

Cons

I am having a hard time remembering a problem I have had with Paypal.

Review Source

AG

Ashley G.  
Owner  
Apparel & Fashion  
Used the software for: 2+ years

### "Paypal makes sense"

July 8, 2023

5.0

Paypal has made running the financial part of my business souch easier. Give it a try.

Pros

You can send and receive payments from anywhere. Does loans runs business money solutions. Paypal is absolutely amazing. Makes so many tasks easy to use in one place.

Cons

Nothing to dislike about PayPal it's amazing.

Review Source

VR

Vivek R.  
Founder & CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "Payment Method"

June 9, 2021

5.0

If I talk about the alL over experience of PalPal. It is the best payment option for me as an International use. I can send and receive money from one person to another person easily.

Pros

As compared to another platform PalPal is the best platform as compared to other Payment Methods. Easily to receive and pay money.

Cons

Yes, when I confirm bank account details in my PalPal account, it reflects the option like entering your bank transaction details as PalPal send us. But I don't get any amount from PayPal.

Alternatives considered

[Payoneer](https://www.capterra.com/p/187086/Payoneer/)

Reason for choosing PayPal Commerce Platform

Due to International Market PayPal is working in World Wide as compare to other payment option.

Review Source

Edison N.  
Musician  
Music  
Used the software for: 2+ years

### "PayPal essential tool for freelancers"

November 22, 2022

5.0

Great, always available for transactions.

Pros

Paypal has allowed me to receive payments from many countries, it is a great toolthat adds value to online merchants.

Cons

Commissions are high, compared to other payment platforms.

Review Source

AU

Arinze U.  
Freelancer  
Telecommunications  
Used the software for: 6-12 months

### "Integration of PayPal commerce platform on my Ecommerce "

September 8, 2022

4.0

Pros

The easy integration and easy to use platform, make it easier to work with the customer support is always out to help is you are facing any challenge.

Cons

The system is not global as it suppose to be most of my African continent customer find it difficult to make payment because PayPal is not supported in their home country.

Review Source

VR

Verified Reviewer  
Enterprise Resilience Officer  
Financial Services  
Used the software for: 2+ years

### "Remain the stable commerce platform internationally"

August 20, 2021

5.0

A default, go-to platform for small to medium firms. Has sufficient features to support the growth of them into large organisation too.

Pros

Intuitively easy to use for anyone with little to advanced technological knowledge. Can be access from anywhere (international services feature).

Cons

Have not identify any cons so far. It is providing the right feature for the purpose. Some domestic features in certain countries may not be useable due to local rules, but this is outside paypal's control.

Alternatives considered

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing PayPal Commerce Platform

Good reputation, tested over long time history

Review Source

Colin W.  
Podcast Host  
Publishing  
Used the software for: 2+ years

### "Easy to Use, with a Few Caveats"

November 20, 2018

4.0

Pros

Familiar brand, people know what they're getting into when they use PayPal, and there are a lot of options that can be relatively easily implemented, site-side.

Cons

There are usage limitations, and some geographic quirks, as well, that can make it imperfect. It's not just PayPal that suffers from such things, of course, but because they're kind of the de facto checkout mechanism for many, it rankles a bit more when you can't make a payment work through them.

Review Source

TI

Terriyanna I.  
Volunteer Support  
Education Management  
Used the software for: 6-12 months

### "PayPal not Perfect"

May 18, 2023

4.0

I do not care for PayPal because more than a dozen of times my account has been put on hold or suspended for nothing, simply because of their computer system. Customer service is clueless whenever you can get a hold of them.

Pros

Reoccurring payments, easy use and setup, customers do not have to have PayPal to pay you, and it's safe.

Cons

Apple Pay and Cash app is easier to me because the payments are quicker and sometimes PayPal stop payments or you can't make or accept payments. Your account can be suspended for months without any explanation, it takes days to contact customer support, a lot of people do not like using PayPal because their system is wrong by a computer and your account can be put on hold at any time.

Review Source

AG

Anita G.  
Public Relations  
Marketing and Advertising  
Used the software for: 2+ years

### "Fit into the modern world! Accept payment from anywhere in the world!"

April 3, 2022

5.0

Pros

Working in Digital Marketing, everything is done online. To be able to also accept payments online is convenient! Why not use a platform that is trusted and known!

Cons

Haven't found one yet! Paypal gives me confidence that all my transactions are safe and secured.

Review Source

Ernesto C.  
Talent Hunting Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Really Commerce Platform"

September 12, 2022

4.0

It has been a great platform to manage and keep track of my payments.

Pros

It's very easy and intuitive platform. No need to be an expert or trained to learn how to use it.

Cons

Sometimes organizaing the payment methods it a little bit complicated

Review Source

KB

Kumar B.  
CEO  
Civil Engineering  
Used the software for: 2+ years

### "Send Only Option For Nepelese Citizens"

February 19, 2022

4.0

I am using Paypal for making payments to the tools and software that I needed for my business. There is no reliable international payment option in Nepal other than PayPal. I am paying bills for my domain, hosting, SEO tools through the card linking with my Paypal account.

Pros

PayPal is the world's most used payment gateway and helps me to link myself with the global payment system. With the help of Paypal, I can purchase tools and software that are needed for my business.

Cons

The main demerits of using PayPal from Nepal is its send-only option. As a Nepalese citizens I am unable to receive funds on PayPal but I am allowed to pay through my Paypal linked card for my shopping.

Review Source

VR

Verified Reviewer  
Software Enginner  
Computer Software  
Used the software for: 2+ years

### "PayPal: Global payment!"

September 25, 2020

4.0

It is great! despite customer service! They are secure! International Acceptance! proper verification. Yay PayPal

Pros

Paypal was very easy to use, just create an account add a card! Add a bank account to receive payment. I received payment from many country! Its good I can receive payment from any part of world. special feature:" send payment to """paypal.me/username""" what a awesome feature! send payment to a link, awesome!

Cons

Late customer service reply! Slow escalation team! Long waiting queue.

Alternatives considered

[Qiwio](https://www.capterra.com/p/205563/Qiwio/)

Reason for choosing PayPal Commerce Platform

Friendly version! sent to link function, I can be without exposing my email!

Review Source

NMI

Nice Marie I.  
fotógrafa  
Photography  
Used the software for: 2+ years

### "Avaliação Pay Pal"

July 9, 2023

3.0

Eu levo minha maquina onde eu vou, praticidade.

Pros

Prático, fácil utilizacao da maquina, o tamanho da maquina é muito bom, fácil de levar.

Cons

Valor das taxas acho bem alto, valor da maquina caro

Review Source

Nimubona W.  
Internet  
Internet  
Used the software for: 1-2 years

### "Paypal is simple and reliable."

May 16, 2021

5.0

Paypal helps me a lot to receive my payments online and also to buy products online. I use Paypal for online transactions and it helps me a lot and makes my business easier.

Pros

I am satisfied with the services offered by PayPal. It is easy to use, especially for my online payments. Transactions are secure and fast and I always receive an email notification for every transaction I make. Transaction fees are also acceptable.

Cons

Paypal does not allow us to link a bank account in many countries, but fortunately there are other solutions like linking a bank card. The customer support is not very fast to answer questions.

Review Source

JP

Jacopo P.  
Webmaster  
Marketing and Advertising  
Used the software for: 6-12 months

### "Piattaforma professionale per pagamenti online, sicura ed efficiente "

May 14, 2023

4.0

Questa piattaforma viene utilizzata per gestire parte dei pagamenti online su un sito e-commerce di un cliente, abbiamo rilevato ottima stabilità e performance di conversione ottimali. È conosciuta ed apprezzata dai clienti che scelgono PayPal con sicurezza. La configurazione iniziale è stata piuttosto lunga e macchinosa.

Pros

Stabile ed efficace, conosciuta e apprezzata da molti clienti, buona integrazione con i sistemi e-commerce più diffusi.

Cons

La configurazione iniziale non è semplicissima e richiede tempo anche per la verifica dell'account e della struttura aziendale. Commissioni mediamente più alte rispetto ad altri sistemi.

Alternatives considered

[Stripe](https://www.capterra.com/p/123889/Stripe/)

Reason for choosing PayPal Commerce Platform

Inizialmente per la maggiore notorietà.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Occorreva una piattaforma più completa e gestibile.

Review Source

Peter U.  
Sales man  
Food & Beverages  
Used the software for: 6-12 months

### "High Efficient payment solution"

April 21, 2021

5.0

PayPal has given me a great experience receiving money online and sending money. You can withdraw money to your account in seconds. PayPal is great your money is secured too.

Pros

You can receive money from PayPal users mmediately with low fees You can buy goods directly with PayPal checkout You can withdraw money directly to your bank account without any charge You can link your credit card and debit card to your paypal account PayPal sends you a receipt of every transaction so you will be able to avoid potential scams. You can also send money with low fees

Cons

I became unhappy when I couldn't withdraw in my local currency NGN to my naira bank account. And I found it hard linking my NGN master card to my PayPal account. This had to do with my region though

Review Source

mE

morad E.  
urban tawon  
Civil Engineering  
Used the software for: 2+ years

### "''The best online payment systems with flexibility and smoothness''"

January 5, 2022

5.0

Through my experience with this Paypal system, I consider it one of the necessary tools for working and communicating with customers, as it provides you with many free services that facilitate your trading and purchasing operations via the Internet.

Pros

It enables you to trade financially with friends and customers and offers you serious solutions to many problems that you may encounter with the rest of the other banking packages. It is considered one of the easiest and most secure banking systems.

Cons

I have one problem with this system, which I consider a point that must be overcome is the delay in transferring money from this system to my bank balance, as it is possible that the payment processes may be delayed for up to a week

Review Source

RM

Ricardo M.  
Desarrollo Web  
Chemicals  
Used the software for: 2+ years

### "Que Bueno Usar PayPal"

March 31, 2022

5.0

tengo solo buenas experiencias

Pros

funciona muy bien y rápido, fácil de entender

Cons

el manual en ocasiones no es muy preciso

Review Source

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