# Page 5 | PayPal Commerce Platform Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is PayPal Commerce Platform the right Payment Processing solution for you? Explore 499 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/179252/PayPal-Checkout/reviews

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PayPal Commerce Platform

4.6 (499)

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Last updated March 13th, 2026

# Page 5 - Reviews of PayPal Commerce Platform

## Showing most helpful reviews

Showing 101-125 of 499 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KS

Kristina S.  
Freelancer  
Design  
Used the software for: 1-2 years

### "The fastest application for money transfer and security."

June 15, 2022

5.0

Very safe, fast and easy application handling. My final experience is great, all my resources are always clear and safe. Money transfer is a very easy and fast process, linking accounts and cards is very simple. All praise for the quick feedback when receiving money and paying.

Pros

In Pros I would include many features from this app. In the first place is the speed of payment, all the information is always ready, there is no need to re-enter my data when paying. Checkout is very fast and easy and does not require a return to the previous pages, everything is done in a few seconds and the money is transferred to the card very quickly. Everything works very fast and this platform allows me extremely secure online banking, which is a very important factor.

Cons

There is no special cons, except for one and that is that Paypal mobile application is still not enabled in my country, so I have to log in to a browser every time.

Review Source

Lunga K.  
CEO  
Capital Markets  
Used the software for: 2+ years

### "Best for my website payment gateways "

March 15, 2022

5.0

Pros

Online selling buttons can be easily be embed to a website page and supports four different payment methods. I can easily send funds to my partners outside South Africa.

Cons

Many banks in my country doesn't support PayPal and that gives me challenges always with withdrawals.

Review Source

Sara B.  
Customer Service Representative  
Internet  
Used the software for: 1-2 years

### "My Paypal Review"

June 11, 2020

5.0

I use to like PayPal and would prescribe PayPal to others until they restricted me from consistently utilizing PayPal until the end of time for reasons unknown so now I won't suggest them at all. With PayPal being so mainstream installment stage it appears to be practically important for anybody doing deals to utilize Paypal.

Pros

PayPal was one of the essential paying applications I at any point utilized in light of the fact that I used to be terrified I used to be going to get hacked. In any case, everything wound up incredible. All I needed to attempt to was simply including some close to home data and that I was finished. it's a well-known application without programmers taking cash or tricks.

Cons

I unequivocally hate that you just don't get notices when your messages will be erased ( they are doing consistently). This makes it difficult to follow your progressing questions and harder to influence client assistance.

Review Source

KB

Kevin B.  
owner  
Retail  
Used the software for: 2+ years

### "Paypal Is the only thing I Need"

May 4, 2023

5.0

Overall I am very pleased with Paypal and all their service and ease of use will continue to use for as long as they do buisness.

Pros

The ease of use of the platform is ultimately what I like most about Paypal.

Cons

I wish the donation fees on the platform where lower.

Review Source

GA

Gennaro A.  
Vendita online  
Automotive  
Used the software for: 2+ years

### "Utile per la tutela dei clienti "

May 2, 2023

5.0

Pros

La trasparenza è alla base dell’utilizzo di PayPal.

Cons

Tutela poco i rivenditori, questa è sicuramente una pecca

Review Source

Faith K.  
Transcriber/Blogger  
Writing and Editing  
Used the software for: 1-2 years

### "Fastest & Safest Online Payment Method"

September 6, 2022

5.0

My overall experience has been nothing short of satisfactory. I never have to worry about delays, all you need is good network and you're good to go.

Pros

It's simple and safe to use. The fact that the invoice is easily generated makes my work easier. As a person who has an online business, I never have to worry about secure payments.

Cons

So far, I have no concerns. I'm enjoying the experience.

Review Source

MB

MIchael B.  
Field Sales Rep  
Marketing and Advertising  
Used the software for: 2+ years

### "Paypal Key is an ecommerce gamechanger!"

February 2, 2022

5.0

I love PayPal. I wish it still served as the payment processor for my Ebay business account. But, all good things must come to an end I guess!

Pros

The feature that is an absolute game changer for me is the PayPal Key. This is a new way to use PayPal anywhere cards are accepted. Which is VERY convenient for me. Previously, it was inconvenient to have a balance in my Paypal account and not be able to use it because the "website" does not accept PayPal!

Cons

I wish this feature was available years ago, as I do ALOT of online shopping on sites that don't take PayPal as a payment. Glad this feature is finally here!

Review Source

TS

Tami S.  
PRODUCTION COORDINATOR  
Photography  
Used the software for: 2+ years

### "PAYPAL CHECKOUT"

September 22, 2020

5.0

It makes me life so much easier because I don't have to toggle between several different personal and corporate accounts. I can just pay and figure out the rest afterwards. It makes reconciling my corporate accounts so much easier as well since all of the merchant info is easily accessible and simple to ad to Concur. The mobile app makes it so simple to pay on the fly. 10/10!

Pros

This software makes is so easy to pick up the tab when dealing with vendors or making sure that someone received the necessary funds for a quick transaction. The menu makes it very clear what funds went where from which account, and helps to reconcile any business expenses.

Cons

Sometimes the app can be a little glitchy when trying to find the person / account you're trying to send funds to, but that is very rare.

Switched from

[Venmo](https://www.capterra.com/p/222572/Venmo-/)

Easier to use interface, less problems within the app, easier navigating, faster communication on the status of funds.

Review Source

Gbola O.  
EXECUTIVE CHAIRMAN  
Financial Services  
Used the software for: 6-12 months

### "PAYPAL - Cross-border Payment Facilitator. "

April 3, 2022

5.0

Paypal's ease of doing business is commendable but should tinker on charges and rates of exchange for international settlements.

Pros

I like PayPal because it is easy to use and swift in making transfer to regular bank accounts, particularly international settlements. There's little or no need to apply for bank overdraft from the bank.

Cons

Paypal's drawback are high charges and prohibitive exchange rates. Compliance with BEN8.E FORM was neausting , it took several months to put it behind us.

Review Source

VR

Verified Reviewer  
Copy Coordinator  
Broadcast Media  
Used the software for: 2+ years

### "PayPal Checkout"

December 11, 2019

5.0

Overall PayPal Checkout has been great and speeds up the checkout process to seconds when it works correctly.

Pros

PayPal Checkout makes everything much easier and the process quicker when it comes to taking care of orders.

Cons

The least would have to be sometimes it does glitch and won't connect to PayPal unless I try a couple of times.

Review Source

VR

Verified Reviewer  
social media manager  
Internet  
Used the software for: 2+ years

### "pay safely"

September 26, 2022

5.0

Pros

I would say an epochal turning point in online payments, as it is safe, fast and easy to use.

Cons

I can't find any faults with this platform, he uses it often and I've always been happy

Review Source

Luis S.  
TRADE MARKETING TRAINEE  
Consumer Goods  
Used the software for: 1-2 years

### "Good alternative to pay requeried payments"

April 9, 2022

5.0

It is a good overall experience, but it could be greater if Paypal could notify me where the problems are exactly in order to fix the problem by myself.

Pros

I did like the most the fact of people can pay a ton of things with the app, I used it when I had some troubles using a normal credit/debit card on websites but unfortunately, I could not finish the payment with it, thus I decided to use Paypal and I could finish my payments successfully.

Cons

I did not like when the app did not recognize my credit/debit cards for some reason. When that happens to me, I do not know what to do as I do not recognize where is the mistake, if it is an issue related to the credit/debit card settings, or any other reason.

Review Source

Juanita C.  
Comunicadora Social  
Writing and Editing  
Used the software for: I used a free trial

### "Paypal segura y confiable "

March 16, 2023

3.0

Mi experiencia ha sido buena. Uso a Paypal para recibir el pago de mis trabajos en línea, nunca he tenido inconvenientes.

Pros

Es una plataforma muy segura y confiable. Fácil de usar para recibir y enviar dinero. Paypal nos mantiene informados e nuestros movimientos a través de las notificaciones. Contamos con la autenticación en dos pasos. Otra gran herramienta de Paypal es la opción de remitir enlaces para los clientes, lo que les garantiza seguridad y confianza al hacer sus pagos.

Cons

Algo en contra sería el cobro de las comisiones.

Review Source

EGM

Erwin Geovanny M.  
Director  
Legal Services  
Used the software for: 1-2 years

### "Paypal para cobros en tu pagina web"

April 22, 2024

4.0

Pros

La facilidad con la que se implementa el boton en las paginas web, además de permitir establecer, productos, precios y opciones de pago.

Cons

Hay versiones de tiendas on-line que todavia no son 100% compatibles con todas las funciones de paypal, sin embargo aun asi funcionan bastante bien

Review Source

Oder Henrique R.  
Environmental Engineer  
Environmental Services  
Used the software for: 6-12 months

### "Practical solution for financial transactions"

June 8, 2021

5.0

I've been using PayPal for more than six months to get paid for freelance services and I've never had any problems with payments. In addition, I can also easily transfer my resources to my other payment methods and tools and buy safely and quickly from stores that accept PayPal as a payment method.

Pros

Among the countless benefits of using PayPal as an online financial transaction service and virtual payment system, I highlight the possibility that the platform offers users to buy and pay for products sold outside my country (Brazil). In addition, because it works as a digital wallet, the user has more convenience in transactions and can buy and transfer amounts without having to use a physical card.

Cons

One point where PayPal should improve would be the possibility of registering debit cards, which would give the platform another differential in relation to competitors.

Review Source

DD

Devraj D.  
CEO  
Civil Engineering  
Used the software for: 2+ years

### "Send Only Option in My Country"

March 7, 2022

3.0

I have mixed experience with PayPal. PayPal somehow makes my financial activity easier than previously but Send Only option of Paypal does not allow me to use all the functionality of Paypal.

Pros

PayPal allows me to add a master's or visa card and send funds to the vendor. It makes easy on payment processing because before PayPal we need to rely on wire transfers.

Cons

Though PayPal Commerce Platform makes it easier on our financial work but not fully solve my need. Here in Nepal Paypal has to Send only option, because of this I am unable to receive funds on my PayPal account.

Review Source

MC

Mara C.  
Web Content Editor  
Marketing and Advertising  
Used the software for: 1-2 years

### "Sicurezza e semplicità"

May 4, 2023

5.0

Da quando utilizzo PayPal Commerce Platform faccio acquisti online in totale serenità e sicurezza, certa dell'assistenza che riceverei in caso di necessitò

Pros

La cosa che mi è piaciuta maggiormente di PayPal Commerce Platform è la possibilità di collegare direttamente il mio conto corrente e sentendomi sicura nel fare transazioni online prelevando direttamente dal conto stesso.

Cons

Migliorerei l'interfaccia grafica quando bisogna inviare i soldi a qualcuno in modo da renderla più intuitiva e accattivante.

Review Source

VR

Verified Reviewer  
SDE  
Consumer Services  
Used the software for: 2+ years

### "Simplify Purchasess"

July 28, 2020

5.0

Paypal has given myself as an online shopper convenience, flexibility and choice when making an online purchase. Easy to use for anyone who already uses Paypal!

Pros

This service makes purchasing products far easier than individually typing in all payment information. The service is easy to use and guides you every step of the way to make any purchase faster. It is convenient to use the automatic login feature because purchases are then 1-2 clicks away without entering any information.

Cons

Occasionally, payment of a product/service will not go through and you will have to retry with the same card or switch to a different payment method.

Review Source

CM

Caitlin M.  
Business Owner  
Consumer Services  
Used the software for: 2+ years

### "Service-based and digital product businesses beware!"

October 12, 2019

2.0

Pros

Super easy to use, subscriptions and payment buttons are fully integrated

Cons

My business PayPal account was frozen by the company twice in TWO MONTHS. I've heard of this happening with many companies in my industry (coaching and digital products) that do big launch periods with giant sales spikes, but I have structured my company to have consistent weekly sales instead (and I'm still a little guy anyway!) And it has still happened to me twice. PayPal doesn't have very high insurance coverage for non-trackable products like digital and services. I was able to get the issue resolved both times but can no longer count on them.

Review Source

TN

Tovian N.  
Manager  
Internet  
Used the software for: 2+ years

### "PayPal service to Business from small business owner perspective"

May 24, 2022

4.0

Pros

There are a lot of things that I like about PayPal but here are a few. First off, I love how easy it is to use PayPal, it can be used on almost all websites, one of my favorites being amazon, and receiving money from a friend or family has never been easier.

Cons

It would be nice if PayPal were available everywhere in the world, allowing people to send and receive money from customers, friends, and family who live in other parts of the world, for example in some countries in Africa

Review Source

VR

Verified Reviewer  
Fast withdrawal  
Public Relations and Communications  
Used the software for: 2+ years

### "Fast withdrawal in Paypal"

April 4, 2021

5.0

Overall, I can say that I will still recommend and use this app/website for my future transactions due to the usability and features.

Pros

It is easy and convenient to use especially if your sending money to a person who have different currency or country. The transaction fee is cheaper than others. The transaction is also fast and secure.

Cons

There are some functions in the website that are not applicable in the app. You have to close the app and instead open the website for you to use these functions even. The customer support is also kind of slow to respond and usually will not provide you with your desired answer.

Review Source

VR

Verified Reviewer  
Consultant  
Telecommunications  
Used the software for: 2+ years

### "Great way to transfer and pay money securely"

February 20, 2022

5.0

Pros

Best part is I can connect my credit card and buy items from websites that I may not trust with my card information.

Cons

Introduce more crypto currency options please!

Review Source

abderrahim O.  
Marketer  
Marketing and Advertising  
Used the software for: 2+ years

### "It's been beneficial."

December 17, 2021

4.0

Pros

PayPal makes payment gateways, invoicing, and accepting gifts for my charity organization exceedingly simple. It's really user-friendly, offers excellent support and community help sections, and has been extremely responsive when I've encountered issues. I also like the lower-than-market cost for processing nonprofit donations.

Cons

The ability for a donor to pay the processing fees is a feature that would be beneficial to a non-profit. This is possible with other donor software, and it can help small organizations cover costs. Another concern is that some of my potential contributors have decided not to donate because they are dissatisfied with PayPal's social action and would not support utilizing this product. When a large number of donors tell them this, I have no choice but to explore for other solutions.

Review Source

SH

Sven H.  
IT Admin  
Education Management  
Used the software for: 2+ years

### "Reliable payment provider - no credit card needed, but adding one is still possible."

December 8, 2021

5.0

PayPal is a fantastic gateway to allow payments in foreign currencies. As a school, we don't have access to a credit card and so using PayPal has helped us on numerous occassions where payment via simple bank tranfers was not an option.

Pros

I love the fact that you can accrue money on PayPal without actually linking it to your bank account or a credit card. If you sell services or goods online (say via ebay.com) you can accept payment via PayPal and your credit is added to your account. That way you can have a wallet that is not at all connected to any of your other financial areas. I use one of my PayPal accounts for leisure arcticles: whenever I sell some used goods I don't need anymore, I allow myself to spend whatever I made that way on further leisure articles. That keeps me motivated to keep my house clean and not have it get all cluttered up. Pro tip: If you accrue money in a foreign policy you can even add digital credit cards with foreign currency to your PayPal wallet and use them to pay for things in your currency. I haven't yet come across another free service provider that offers the same service.

Cons

I can't think of any negative aspect I've come across in the past decade. PayPal has always done exactly what I needed it to do.

Review Source

Jessica L.  
Business Owner  
Graphic Design  
Used the software for: 2+ years

### "Paypal Checkout For Your Website"

October 10, 2018

5.0

Pros

I like that you can create your own buttons, menus, and cart to place on your personal or business website free of charge.

Cons

I wish you could customize the style of the buttons. The default color scheme and font doesnt fit my website.

Review Source

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