# Page 7 | PayPal Commerce Platform Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is PayPal Commerce Platform the right Payment Processing solution for you? Explore 499 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/179252/PayPal-Checkout/reviews

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PayPal Commerce Platform

4.6 (499)

[View alternatives](https://www.capterra.com/p/179252/PayPal-Checkout/alternatives/)

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Last updated March 13th, 2026

# Page 7 - Reviews of PayPal Commerce Platform

## Showing most helpful reviews

Showing 151-175 of 499 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MEaB

Mohammed El amine B.  
Freelance  
Computer Games  
Used the software for: 2+ years

### "Wonderful program"

May 23, 2021

5.0

nothing, I like everything on paypal .

Pros

efficient and flexible in normal times, it is even more so in times of crisis. The service allows you to carry out online transactions without having to provide your bank details. ... The platform also offers to settle any disputes between a buyer and a seller.

Cons

PayPal is a frequent target of scams and therefore carries certain risks. The greatest risk arises from reusing passwords or login information between PayPal and other websites.

Review Source

charaf R.  
Metrology  
Computer Software  
Used the software for: 2+ years

### "PayPal review"

September 5, 2020

5.0

transferring money and buying online

Pros

PayPal really make transferring money very easy and secure with very reasonable fees, also PayPal is developing very fast, in the last two years, it was taking 5 days to transfer money to a credit card now it's taking one day and sometimes less than that

Cons

one thing I don't like with PayPal that the support is not responding and one more thing is the money holding issue for business accounts

Review Source

CAB

Christine Ann B.  
Bookkeeper  
Accounting  
Used the software for: 1-2 years

### "Thumbs UP"

March 22, 2022

5.0

It provides comfort and security. Paypal is extraordinary indeed.

Pros

I definitely had an amazing experience. I would recommend to use this software %100. And I have recommended this software to my co-workers because I love using this site so much.PayPal is a convenient, easy-to-use payment platform, both for shopping online and paying my bills too. Thank you for letting me use this site.

Cons

PayPal has rules and regulations you have to follow to use its services. And if they think something is wrong, they'll just limit your account without warning.

Review Source

Micaiah L.  
Office Worker  
Higher Education  
Used the software for: 1-2 years

### "PayPal checkout review"

February 2, 2019

5.0

Pros

I love that this software makes checking out stoners at my job so easy. Checking people out with credit cards can be a hassle, but with PayPal Checkout it is super easy!

Cons

There is nothing I don't like about this software.

Review Source

MP

Max P.  
Freelance Artist  
Arts and Crafts  
Used the software for: 2+ years

### "Paypal Is Easy To Use And Fast Good Customer Support"

February 11, 2022

5.0

Paypal is fast and easy to use to put your card information or detailed information in also sends money quickly for payments.

Pros

Allows you to quickly transfer money and keep money in an account also purchase items online through a third party.

Cons

Takes paypal a while to get back to you for disputes that you put in for repeating payments or fraudulent charges.

Review Source

Leora E.  
PhD Student  
Research  
Used the software for: 2+ years

### "Love this, especially for international transactions "

February 4, 2022

5.0

Pros

I love PayPal, especially because it works beautifully for payments between me and my colleagues/students in other countries. Can also use this just to pay anywhere!

Cons

It has taken commissions for international transfers before for reasons I didn't understand, which was frustrating.

Review Source

Sumegha A.  
Non-profit Founder Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Trustworthy but very complex"

April 7, 2022

5.0

Good

Pros

I like it as by giving your email address linked to Paypal account you can receive money. Any amount big or small is acceptable and if you are not in a rush, any amount you can transfer to your linked bank account which I have done successfully many times.

Cons

Lack of integration like I opened the account in Australia and now in India. I am unable to open an Indian Paypal and unable to sync in my Indian mobile number and add a bank. They seem to have no customer support phone line. It's impossible to get this issue resolved online. I like Paypal to be a seamless platform for people like me who live in two countries.

Review Source

Pius S.  
Managing Director  
Information Technology and Services  
Used the software for: 2+ years

### "PayPal Review"

February 14, 2022

4.0

Pros

Widely accepted online payment and receiving money method, Simple and straightforward signup and use, Easy and secure integration with your bank account and credit cards. Supports user and business accounts.

Cons

Withdrawal time and customer support response could do better.

Review Source

JS

JOCILENE S.  
Administrador  
Apparel & Fashion  
Used the software for: 1-2 years

### " Makes my work easier"

January 29, 2024

5.0

I use it a lot in digital marketing to pay for digital platforms.

Pros

It meets my needs, I make payments and receive amounts in the app.

Cons

Complicated to send money received from digital platforms. It could make it easier to add new automatic shipping options.

Review Source

BJD

Brix Jasper D.  
Account Executive  
Financial Services  
Used the software for: 1-2 years

### "Best payment tool"

June 5, 2024

4.0

Excellent and so exceptional in terms of features

Pros

Its easy to use and its very friendly to navigate

Cons

Some delays of payment somebody and bugs

Review Source

VR

Verified Reviewer  
architecture  
Architecture & Planning  
Used the software for: 1-2 years

### "paypal commerce platform"

July 9, 2021

5.0

for a while I use this application do not find obstacles and my suggestions to be further improved to make it even more interesting. thank you

Pros

Making transactions using paypal will feel easier especially with other paypal account users, almost the same as using ebanking but in the paypal account dashboard there are more settings and there is no shopping feature using paypal balances if on e-banking we can buy credit, pay electricity, buy tokens etc. use account balance

Cons

for a while I use this application do not find obstacles and my suggestions to be further improved to make it even more interesting.

Review Source

VR

Verified Reviewer  
Associate Software Engineer  
Computer Software  
Used the software for: 2+ years

### "A Safe Way of Paying Online Bills"

December 10, 2019

4.0

Online shopping experience was improved since I do not have to share my card details everywhere in the internet.

Pros

PayPal is probably the most easiest online payment gateway I have ever used to pay online bills. You just have to add a credit card or a debit card to PayPal account and within few clicks you will be able to pay online bills. Since PayPal is available in almost all the big online stores you don't have to risk your card details by giving it to every seller in the order. You can give your card details only to a one place and do shopping on everywhere.

Cons

Sometimes PayPal does not support or give clear information on refunding for some countries. Also, they do not provide clear information or instruction for a refund related tasks.

Review Source

iR

ilysse R.  
Project Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Great to Integrate for eCommerce"

November 10, 2020

5.0

PayPal has been a real asset for customers who have eCommerce business platforms. Their customers love the ability to pay with PayPal.

Pros

The best thing about PayPal Commerce is that it allows users to be able to purchase items with their PayPal accounts, which adds a sense of security in online shopping.

Cons

There have been times that it can be difficult to get the proper API Keys in PayPal, but this is more on user error than PayPal itself.

Review Source

VR

Verified Reviewer  
Guest Service  
Accounting  
Used the software for: 2+ years

### "Good Services "

June 16, 2020

5.0

send just the email and you get paid

Pros

my best and most loved online payment platform,

Cons

Its Fast and easy to use, never gonna change it

Reason for choosing PayPal Commerce Platform

i stay with paypal

Switched from

[Dext](https://www.capterra.com/p/160189/Dext/)

International transcaccion

Review Source

TM

Tholang M.  
Owner  
Financial Services  
Used the software for: Less than 6 months

### "A Review of PayPal Commerce Platform."

September 22, 2023

5.0

Pros

They provides us with history on our transactions, which is good for tracking and analyzing sales over time. again their customer support is the best and it is available all over the world.

Cons

It would be nice if they had some good options of crypto payments because right now that is still a problem. They are too limited to a few.

Review Source

Hemant A.  
Sr Business Development Executive  
Photography  
Used the software for: 2+ years

### "Good solutions for international customer"

February 25, 2020

4.0

My overall experience is great. No complaints till now.

Pros

I like the way Paypal integrates with the website very well. I never saw our International customers complaining while making the payment using Payment.

Cons

Paypal Checkout has no cons for me. It is a very tool to have around. I think if they change the design to have better and new look then that would be great

Review Source

VR

Verified Reviewer  
Economist  
Higher Education  
Used the software for: 1-2 years

### "Safe and easy to use"

May 29, 2019

5.0

I use it mostly when purchasing from untrusted websites, or websites oversees. It makes me feel more secure and protects my accounts from frauds

Pros

It allows you to buy from many websites through a secure platform. Also, using your PayPal account which has all your card’s details saved, you don’t waste time typing in the numbers every time you checkout

Cons

I don’t like that in some cases the transaction is recorded by your bank as “PayPal” making it harder to keep a good record of your expenses (what was it I bought exactly and from where)

Review Source

SH

Sandaru H.  
Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Most secure and easiest way to transfer money"

March 21, 2020

5.0

I have using Paypal for more than 5 years. Paypal is one of the easiest and secure way to transfer money to anywhere. I have mostly used paypal to buy products from online sites. For these five years i have not faced any difficulty in using Paypal. One of the best and secure software

Pros

Paypal allows me to send and receive money from anywhere in the world from any type of currency which any frauds. And also it is possible to send money instantly for any user only by using there email address which is an amazing feature. And also when using paypal i don't have to expose my credit card details to third party. Using credit cards on insecure websites is managed by paypal.

Cons

Paypal money receiving facility is not available in my country(Sri Lanka) which is a main disadvantage and a difficulty.

Review Source

VR

Verified Reviewer  
Special Assistant  
Government Relations  
Used the software for: 2+ years

### "it protects my personal information for shopping online "

April 15, 2019

5.0

Over the course of time, there have been many partner shopping websites for Paypal. I am satisfied with the service overall.

Pros

Instead of putting all of my credit card information on the websites I am willing to shop, I can instead log into my Paypal account and confirm which payment method I am using. It's easy, and transactions are covered by Paypal customer protection policy. It's especially beneficial when I am trying to buy things on Ebay. Last time, I was fooled by a seller who sold me a fake stuff, and Paypal was able to give me the credit back.

Cons

In order to remove expired credit card information on Paypal Checkout, I have to do it manually. I must open a new window and log into my Paypal account and do it - on Paypal Checkout I can't do it.

Review Source

GA

Gabriel A.  
Collaboratore domestico  
Individual & Family Services  
Used the software for: 1-2 years

### "PayPal miglior programma nel campo delle app per gestire il denaro"

March 1, 2023

5.0

Ottima esperienza

Pros

App molto intuitiva che non mi ha mai dato problemi, la gestione del denaro è davvero comoda e i servizi sono di alta qualità.

Cons

Avrei voluto scoprire prima alcuni servizi come la divisione in rate dei pagamenti.

Review Source

MT

Michael T.  
Owner  
Apparel & Fashion  
Used the software for: 1-2 years

### "Good Functionality, Questionable UX"

June 4, 2024

4.0

Pros

PayPal Commerce Platform provides all the payment processing, invoicing, and shipment management functions I need to run my small business.

Cons

The UI is a little bit frustrating. It’s hard to see all your information in one place. Each function feels siloed off from the others. The ShipStation integration is particularly awkward.

Review Source

MR

Mike R.  
Director, Customer Service  
Retail  
Used the software for: 2+ years

### "Extremely easy way to accept payments and incorporate into your business"

June 30, 2021

5.0

Pros

PayPal has earned a name and reputation as a trusted payment option, giving customers an incentive to purchase with you when it's given as an option at checkout. Increases customer conversion by a considerable amount. Ease of use with navigating their website, payments and messaging with customers directly.

Cons

Payment fees can add up quickly, but this is true of all services.

Review Source

TP

Tito P.  
Enterprise Systems Coordinator  
Education Management  
Used the software for: 2+ years

### "Easy Payment Solution"

November 17, 2020

5.0

We utilize this service across many applications to process small payments. We process less than 10k a year through this portal and it has done the job with minimal cost for years.

Pros

Very simply to setup, easy to use, and the costs involved are minimal. Can be used across multiple platforms with ease.

Cons

This is a very simple application, and doesn't provide a lot of functionality without additional costs involved.

Review Source

Mary M.  
Teacher  
Business Supplies and Equipment  
Used the software for: 2+ years

### "Pay Pal make life easy!"

October 15, 2019

5.0

Business problems I have solved was making secure purchases for my company.

Pros

I love using PayPal. I like that it is a site you can trust when you are making purchases and they help to protect your purchase.

Cons

Sometimes Pay Pal gives me a hard time logging into my account. I do not like that I am unable to access my account after multiple attempts.

Review Source

VR

Verified Reviewer  
operation manager  
Food & Beverages  
Used the software for: 2+ years

### "PayPal review"

June 10, 2022

5.0

All set.

Pros

Available in IOS and computer, it is very easy to use, and always reports emials.

Cons

Communicate with customers regularly for updating their information and security.

Review Source

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