# PayPal Invoicing Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about PayPal Invoicing Software - reviews, pricing plans, popular comparisons to other Billing and Invoicing products and more. Source: https://www.capterra.com/p/179253/PayPal-Invoicing --- # PayPal Invoicing Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 27, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) PayPal Invoicing ## What is PayPal Invoicing? Send a professional invoice or estimate in minutes. Customers can pay with cards or PayPal, and you can manage your invoice payments in a single place. ## What is PayPal Invoicing used for? [Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Recurring Billing](https://www.capterra.com/recurring-billing-software/)[Quoting](https://www.capterra.com/quoting-software/) Recognitions Shortlist Best ease of use Top alternative Featured Overall rating Based on 595 user reviews Reviews sentiment Positive 95% Neutral 4% Negative 1% Pros & cons Flexible and customizable invoicing Intuitive and simple workflow Slow and unhelpful customer service High transaction and service fees ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Billing and Invoicing / 2026 - Recurring Billing / 2025 Our "Best of" badge program showcases products with the highest ratings... - Billing and Invoicing / 2026 - Recurring Billing / 2026 Our "Best of" badge program showcases products with the highest ratings... Do you work for PayPal Invoicing?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.paypal.com&name=PayPal Invoicing) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PayPal Invoicing 4.7 (595) VS. [4.2 (2,052)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (595) Ease Of Use 4.0 (2,008) Value For Money 4.6 (407) Value For Money 3.9 (1,598) Customer Service 4.4 (392) Customer Service 3.8 (1,701) ## PayPal Invoicing alternatives [4.2 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.4 (3,307)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.6 (1,463)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.7 (823)](https://www.capterra.com/p/163114/Zoho-Invoice/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/179253/PayPal-Invoicing/alternatives/) ## FAQs about PayPal Invoicing Overview ### What problems does PayPal Invoicing solve? PayPal Invoicing solves slow payments, manual invoice creation, and awkward follow-ups by letting teams send branded invoices quickly, accept cards or PayPal without requiring customer accounts, automate reminders, and track paid or overdue status. Freelancers, small businesses, online sellers, and service providers benefit most from faster billing and clearer cash-flow visibility. Answer based on 543 reviews Overview ### Which roles and teams benefit most from PayPal Invoicing? PayPal Invoicing is most used by small business owners, founders, and executives who need fast billing, payment collection, and cash flow visibility. Creative freelancers, consultants, and educators use it to invoice clients for services, while office and operations managers streamline recurring billing, payment tracking, and customer follow-up. Answer based on 594 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is PayPal Invoicing built for? PayPal Invoicing is built primarily for small businesses, which make up 86% of reviewers, with retail leading at 8%. It also serves ecommerce platforms, marketplaces, enterprises, and developers, with additional traction in marketing and advertising and arts and crafts at 7% each, mainly for billing and invoicing. Answer based on 594 reviews Features and Usability ### What are the key features of PayPal Invoicing? PayPal Invoicing includes core billing tools like invoice creation, online payments, payment processing, and invoice history. Reviewers also highlight customizable invoices, recurring invoicing, email reminders, and payment notifications as key differentiators. Common buyer needs are covered with tax calculation, multi-currency support, contact storage, and mobile payments. Answer based on 485 reviews Integrations ### Which third-party tools and platforms does PayPal Invoicing integrate with? PayPal Invoicing integrates with PayPal, WordPress, WooCommerce, Square Point of Sale, Payoneer, and Payhip. Reviewer feedback most often confirms PayPal and WordPress connections, while WooCommerce and Square Point of Sale appear in commerce workflows. Overall, it connects to 6 third-party tools and platforms mentioned in user feedback. Answer based on 48 reviews Getting Started and Support ### What training and onboarding options does PayPal Invoicing offer? PayPal Invoicing provides documentation and videos to help teams get started. Documentation gives written reference material for setup and feature guidance, while videos offer visual walkthroughs that users can review at their own pace. Answer based on 5 reviews Getting Started and Support ### What customer support options does PayPal Invoicing offer, and how do users rate the experience? PayPal Invoicing offers email/help desk, chat, FAQs/forums, and a knowledge base. Users often describe support as helpful and responsive for routine questions and payment issues, but experiences are mixed. Common complaints mention slow replies, difficulty reaching the right agent, inconsistent case handling, and delays when urgent account or fund holds arise. Answer based on 167 reviews Security ### How does PayPal Invoicing handle data security and access control? PayPal Invoicing protects payments and customer information through a secure site, secure servers, protected payment links shared by email, and login safeguards that some reviewers describe as complicated but highly secure. Reviewers also mention fingerprint login with an extra code, though some find security holds and certain precautions frustrating or insufficient. Answer based on 28 reviews Client support ### How good is PayPal Invoicing for client support? PayPal Invoicing makes client payment support simple with easy invoice links, familiar checkout, and multiple payment methods. Small businesses, freelancers, and agencies like the low learning curve and professional experience, though some report slow support responses, occasional payment holds, and client confusion about paying without a PayPal account. Answer based on 80 reviews ## Who uses PayPal Invoicing? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 181 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 181 reviews Administrative 31% Administrative 31% Finance & Accounting 10% Entrepreneurs/ Owners 10% Creative & Design 9% Others 40% Top industries Based on 181 reviews Retail 29% Computer Software 20% Marketing and Advertising 19% Accounting 16% Other 16% ## Pros and Cons Flexible and customizable invoicing 95% positive reviews out of 379 Most reviewers describe invoice payment as fast, customizable, and easy to track, supporting multiple payment methods. Elizabeth W. Senior Director Of Digital Marketing, 5,001 - 10,000 employees. "What I like most about Paypal Invoicing is that it's a recognized brand; you can save customer information, just by searching for them with an email address; I can keep track of sent invoices and their status, whether they have been paid or not." Slow and unhelpful customer service 49% negative reviews out of 82 Some reviewers say customer support is difficult to reach, with slow responses and unresolved issues causing frustration. Intuitive and simple workflow 95% positive reviews out of 131 Most users report ease of use, highlighting a straightforward setup and minimal learning curve for all experience levels. High transaction and service fees 77% negative reviews out of 57 Most users comment pricing involves high and accumulating fees, making frequent transactions costly compared to alternatives. laura F. Co-Founder, 2 - 10 employees. "Paypal fees are alittle higher than normal credit card fees but not by much." Streamlined online sales management 94% positive reviews out of 34 Most reviewers indicate online sales are efficiently managed, with secure transactions and trusted payment processing. Anonymous User Owner, 1 employee. "Most customers are very comfortable with paypal and trust the brand for making online purchases." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Invoicing 4.7 (189) 60.85% of 189 reviewers that rated this feature as important or highly important With this capability, you can quickly create, customize, and send professional invoices online, track payments, and manage everything in one place. Reviewers appreciate the speed, security, and convenience, noting it saves time and streamlines billing for online businesses. Payment Processing 4.7 (187) 60.96% of 187 reviewers that rated this feature as important or highly important This aspect helps you process payments quickly and securely, supporting multiple payment options and instant notifications. Some reviewers find it reliable and efficient, though a few mention occasional payment holds and transaction fees as minor inconveniences. Invoice Creation 4.7 (185) 57.30% of 185 reviewers that rated this feature as important or highly important You can easily create and customize invoices with templates, logos, itemized lists, and payment terms. Reviewers indicate the process is fast, intuitive, and flexible, allowing for recurring or one-time invoices, and helps keep records organized for different business needs. Invoice History 4.7 (174) 55.17% of 174 reviewers that rated this feature as important or highly important PayPal Invoicing offers detailed invoice history, letting you track, search, and manage all past invoices for accounting and tax purposes. Reviewers appreciate being able to filter by date or client, access reports, and receive reminders for unpaid invoices, making organization easier. Online Payments It gives you a secure, convenient way to accept payments from clients worldwide using cards, PayPal, or bank transfers. Users think payments are processed quickly, are easy to track, and help improve cash flow, though some mention transaction fees as a drawback. Customizable Invoices 4.6 (143) 52.45% of 143 reviewers that rated this feature as important or highly important Invoices that can be tailored according to company's branding, payment terms and personalized information PayPal Invoicing 26 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Create, manage, and send invoices or bills to customers Gateway through which end users can view past bills and pay current invoices Centralized database of stakeholders and their contact information such as names, address, phone number etc. Accept and process credit card transactions Invoices that can be tailored according to company's branding, payment terms and personalized information Pre-designed layouts that can be customized to match preferences and requirements Manage, store and organize emails within the system or via third-party apps Reminders sent via email Business model that charges based on the amount of time spent on an hourly basis You can easily create and customize invoices with templates, logos, itemized lists, and payment terms. Reviewers indicate the process is fast, intuitive, and flexible, allowing for recurring or one-time invoices, and helps keep records organized for different business needs. PayPal Invoicing offers detailed invoice history, letting you track, search, and manage all past invoices for accounting and tax purposes. Reviewers appreciate being able to filter by date or client, access reports, and receive reminders for unpaid invoices, making organization easier. Clients can submit payments via mobile devices Manage and handle various international currencies With this capability, you can quickly create, customize, and send professional invoices online, track payments, and manage everything in one place. Reviewers appreciate the speed, security, and convenience, noting it saves time and streamlines billing for online businesses. It gives you a secure, convenient way to accept payments from clients worldwide using cards, PayPal, or bank transfers. Users think payments are processed quickly, are easy to track, and help improve cash flow, though some mention transaction fees as a drawback. This aspect helps you process payments quickly and securely, supporting multiple payment options and instant notifications. Some reviewers find it reliable and efficient, though a few mention occasional payment holds and transaction fees as minor inconveniences. Calculate rule-based prices for a product/service Generate quotes or estimates for customers Generate recurring invoices Automated process of charging customers at regular intervals for repeated access or use of a product or service Timed notification for any upcoming task, deadline, appointment, or activity Calculation of consumption tax imposed on the sale of goods/services Calculate tax and make deductions on gross income from sources like wages, investments or self-employment Create, save, and re-purpose templates for emails, forms, etc. Get Advice We can help you find the software with the features you need. Features 4.7 (595) 4.7 Based on 595 reviews ## Pricing Value for money 4.6 (407) ### Starting price Free trial not available Value for money 4.6 (407) 4.6 Based on 407 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (392) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (392) 4.4 Based on 392 reviews ## User reviews Overall rating 4.7 Based on 595 reviews Filter by rating 5(460) 4(106) 3(23) 2(4) 1(2) Mentioned topic Sorted by most recent BT Brianna T. Admin Writing and Editing ### "High transaction fees but convenient " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 June 8, 2026 Pros How easy it was to create and send professional invoices while allowing clients to pay online with just a few clicks. The integration with PayPal also helped speed up payments and simplified tracking. Cons The biggest drawback was the transaction fees, which can add up over time, especially for businesses that process a high volume of invoices. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BL Brook L. Builder Building Materials ### "PayPal Invoicing is where IT’S AT!!!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 14, 2026 I’m older and it usually takes a minute for me to figure out new software but this was cake for me.. so easy to make the accounts, send the invoices and receive what is owed to you with no hassles! PayPal Invoicing will NOT leave you hanging with any questions either if you were to get lost on the browser. Pros PayPal Invoicing is hands down the absolute best! A learning curve on there is NON existent and if there is, customer support is literally right at your becking call anytime of day! The team collaboration at my place of employment has never been better with absolutely NO bugs and issues. The expense management is at the top for me, couldn’t ask for better and with how smoothly the payroll operates.. you get triple the value for money! Cons ZERO CONS. It’s the easiest software to send an invoice on that you’ll ever use as long as you have the correct name of who you are sending your Invoice to. Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) PayPal actually works with you when you have an issue with an invoicee or minor technical issue Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. cynthia R. Clinician Mental Health Care ### "Happy Invoicer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 16, 2026 PayPal has allowed me to invoice without any worries that I may be scammed or that my money wasn't going where it needed to or feeling confused with the process. Pros I really like that PayPal on voicing allows me to effectively send money to family and friends, to pay my bills and to be able to ensure that my money is safe and secure. Cons There aren't many things that I dislike about PayPal but like any other application there can always be slow sides or moments I have to reload page. Switched from [Klarna](https://www.capterra.com/p/230509/Klarna/) Easier and others are using it too which made it easier for payments Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WB Wayne B. CEO Retail ### "APaypal review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 4/10 March 9, 2026 We use paypal inboice many times, its very dependable, organized, all date in one place, very good when it comes to calculating. Pros Paypal imvoicing was very easy to use, organized, dependeble, clear communication and training, easy sofware download. Cons Yhe least that we liked about papal inv Voicing sometime it hatd to print the onvoices so the margins are correctly. It not friendly when it come to auto printing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Software Engineer Computer Software ### "Great tool to manage all your invoices" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 13, 2026 I am very satisfied with paypal invocing tool, especiall the "set it and forget it" nature of the automated reminders is a lifesaver, as it handles the awkward task of chasing down payments so I don't have to. Pros Paypal invocing is very easy to use, it provides out of box invoice template you don't need any design skills, and comparably cheap with other product, any time I have issues, I can contact customer support easily. Cons One downside is that the transaction fees can be a bit higher than other platforms, which starts to add up if you’re processing a lot of orders. I’ve also found that the customization options for the invoice design are somewhat basic, so it’s hard to make them perfectly match a specific brand aesthetic. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EW Elizabeth W. Senior Director Of Digital Marketing Retail ### "The almost perfect online Invoicing and Payments" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 12, 2025 I've used it for many years and have also compared it to other payment processors. PayPal is widely known, but I think it should simplify its payment process. Pros What I like most about Paypal Invoicing is that it's a recognized brand; you can save customer information, just by searching for them with an email address; I can keep track of sent invoices and their status, whether they have been paid or not. Cons Lately, what I don't like about PayPal invoices and PayPal in general is the high card rejection rate. Compared to Stripe, the payment process is faster, costumers don't have to create accounts , and the card rejection rate is lower than PayPal. Switched from [Stripe](https://www.capterra.com/p/123889/Stripe/) to have an alternative software to process payments Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. OK Oliver K. Human Resources Telecommunications ### "Safe and useful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 27, 2025 Having all the payments in the same place seems great to me because the client, who doesn't have a PayPal account, can make the payment with any payment method, and my funds all remain in PayPal. It's a useful tool that I use daily to create quick and very secure invoicing because there's no insecurity when sending the link that's only for making the payment. Pros This tool, integrated into the PayPal application, makes it even more useful because without any accounting knowledge, I've managed to create professional-quality invoices to send to clients via email so they can make their online payments using the most convenient payment method. I like it because it's easy to learn, and when I have any questions, the support service is very quick to answer help tickets. It's also helped me ensure clients make payments securely with the link I share. It's an easy and secure process for them. For me, it helps me keep all my funds in my PayPal account. It's very secure and provides an excellent, fast payment method for each client. Also, to have a follow-up, from knowing if the client has already opened the invoice and if they made the payment. Cons In terms of function and quality, it's fine, but when there are too many payments, the commission can get a bit expensive, which has sometimes become uncomfortable. The amount discounted in commissions is so high. That's the only thing I don't like because everything else is done very well. I would like them to adjust the commission percentage. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JT Junior T. Payment Processor Accounting ### "PayPal Invoice" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 October 23, 2025 It offers a simple, secure, and fast way to get paid professionally — especially if your clients are comfortable with PayPal—even without an account. Pros Free to create/send; mobile app for on-the-go management; integrates with eBay, CRM, and accounting tools. Cons Potential for disputes where PayPal may side with buyers, requiring detailed invoice documentation to resolve. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DH David H. Co-Founder Construction ### "What’s PayPal Invoicing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2025 It has been seamless to generate, customize and send invoices with PayPal without involving manual processes. Pros PayPal Invoicing allows me to automatically track expenses to ensure that we account for every penny to discourage fraud. Cons Thanks to the PP customer support for helping me reinstate my account which was limited for over 15 days - there is no issue that I am facing at the moment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CB Craig B. Managing director Entertainment ### "Easy and quick invoicing on the go" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 October 18, 2025 Paypal is widely recognised and my first time clients feel comfortable parting with their cash as most of them also use paypal. Pros Easy to set up and use, a great way to receive money for services when onsite and need to settle a bill immediately. Its easy to track payments and any income is automatically reported into my accounting software . Cons Originally Id sometimes forget to include these invoices in my usual acount reporting software but it all intergrates now so problem solved Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/179253/PayPal-Invoicing/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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