# Page 18 | PayPal Invoicing Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 18 - Is PayPal Invoicing the right Billing and Invoicing solution for you? Explore 595 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/179253/PayPal-Invoicing/reviews

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PayPal Invoicing

4.7 (595)

[View alternatives](https://www.capterra.com/p/179253/PayPal-Invoicing/alternatives/)

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Last updated April 27th, 2026

# Page 18 - Reviews of PayPal Invoicing

## Showing most helpful reviews

Showing 426-450 of 595 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TJ

Tara J.  
Owner  
Retail  
Used the software for: 1-2 years

### "PayPal invoicing is great "

July 31, 2019

5.0

PayPal invoicing is very convenient for me as I can do everything from invoicing to shipping in one place. Great time saver!

Pros

I like that it saves all customer info plus you are able to ship straight from the PayPal instead of having to go to another site to ship

Cons

You can’t setup items and pricing ahead of time so all you have to do is select the item instead of having to type it in each time

Review Source

VR

Verified Reviewer  
Analyst, Audit Analysis, International Labor Standards  
Entertainment  
Used the software for: Less than 6 months

### "Easy invoicing"

December 10, 2019

5.0

Highly recommend this software for small businesses and people who don't deal with huge volumes of sales!

Pros

Recently got exposed to PayPal Invoicing - didn't know about it before. It's a really easy and simple way to send invoices to clients/customers through Paypal. This gives them the receipt and they can pay right through Paypal - keeping it safe.

Cons

I wish there could be some more details in the receipt but honestly it's pretty good as is and I would definitely recommend it for small businesses or people who do a small amount of sales.

Review Source

SN

Salman N.  
Technology Expert  
Telecommunications  
Used the software for: 2+ years

### "Reasonable Online Invoicing Software"

July 29, 2022

3.0

Pros

Common accessible solution as its supported globally

Cons

Charges and Fee are quite high as it is using old conventions banking system

Review Source

PD

Peter D.  
Senior Marketing Technology Manager  
Chemicals  
Used the software for: 2+ years

### "PayPal invoicing for easy of payment processing without collecting checks or cash"

October 9, 2019

4.0

Our business has been very happy overall with the PayPal Invoicing soultion. We have continued to use for over 5 years now.

Pros

We have found it tremendously helpful to use PayPal Invoicing to help manage larger and custom order payment processing. It has been very helpful to allow people to pay for orders online, and not having to have PayPal in order to pay invoices online.

Cons

Paypal does that a % of the sale, simliar to a credit card processing fee. If we collected checks or cash we would essentially bring in more. I guess we are paying for the end-user convenience in paying.

Review Source

ME

Melissa E.  
Owner  
Medical Practice  
Used the software for: 2+ years

### "Great for invoicing "

January 15, 2019

5.0

Highly recommend- I found it easier than many other payment methods.

Pros

This is super easy to use and I’ve found most clients know how to use PayPal already- and many already have PayPal accounts outside of my business.

Cons

I don’t really see any drawbacks. I haven’t had any issues with it- and find clients understand how to use it without instructions. I provide instructions either way but really isn’t necessary.

Review Source

TM

Tabitha M.  
Owner  
Retail  
Used the software for: 2+ years

### "Great tool for Business"

April 22, 2022

5.0

Pros

Invoicing is easy with PayPal. Updating payments made is easy.

Cons

The fee taken out for payments made is inconvenient at times.

Review Source

jS

julien S.  
entrepreneur  
Marketing and Advertising  
Used the software for: 2+ years

### "Good easy service to create invoices"

September 29, 2020

4.0

I'm happy with the invoicing service, it's basic but do the job

Pros

It's easy to send invoices to your customer. They can pay you just in one click

Cons

Fees of Paypal are quiete expensive, they could do a better job for that

Review Source

LC

Lorenzo C.  
Marketing Analyst  
Entertainment  
Used the software for: 2+ years

### "Reliable but expensive"

March 27, 2019

4.0

Pros

It is widely spread, basically every customer can pay with PayPal and this facilitates business

Cons

It is seriously more expensive than some competitors, in particular for what concerns exchange rates

Review Source

VR

Verified Reviewer  
Editor  
Writing and Editing  
Used the software for: Less than 6 months

### "The simplest invoicing software I've ever used."

December 3, 2018

5.0

Quick and painless! I will definitely continue to use PayPal Invoicing.

Pros

I just recently began using PayPal invoicing after utilizing other methods for the last few years, and there are so many things that I like about it. It is one of the most user-friendly programs I've ever encountered. The layout is so simple that within five minutes, I felt completely proficient. I love that it is customizable, allowing the user to choose which type of payment structure they prefer. It also takes the guesswork and math out of the process (if you are applying taxes, for example). I appreciate the privacy involved (i.e., there is an option to hide your contact info on the invoice). The turnaround time was also much quicker than expected.

Cons

I dislike the service fees involved in processing my invoice as I am losing out on funds.

Review Source

VR

Verified Reviewer  
Ebay Seller  
Business Supplies and Equipment  
Used the software for: 2+ years

### "Well worth it "

March 15, 2020

5.0

Amazing. Protection of both parties ensured

Pros

Ease of use. It’s very transparent with the charges as well

Cons

Wish the fees were lower but then again it all upfront

Review Source

CG

Chris G.  
Owner  
Computer Networking  
Used the software for: 2+ years

### "Great online invoicing software"

May 22, 2019

4.0

It works for sending invoices to customers. I still use it occasionally. I found myself liking a different product better because it does the offline taking of payments better along with invoicing.

Pros

It is great to send a customer an invoice and allow them to pay it online.

Cons

The fees are a pain, but they are unavoidable when taking credit cards. They are on par with similar services.

Alternatives considered

[Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/)

Review Source

JF

Jenna F.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Easy to Use and Fast"

April 21, 2020

5.0

Pros

PayPal invoicing is a great feature of PayPal. It is easy to set up your account (whether or not it’s Checking or Savings) on it and it easily connects the invoices to that account. PayPal also has amazing customer service. I have used their customer service numerous times for issues out of their control and they have always rectified the issue in a timely manner.

Cons

I had a few experiences where PayPal would freeze. It may have been my computer but it seemed to only be with PayPal. The past 6 months however has been perfect.

Review Source

RR

Roberto R.  
CEO  
Translation and Localization  
Used the software for: 2+ years

### "Good new resource"

June 2, 2022

5.0

It is a very good tool that saves you time and lets you save you invoice in the same place so you can have all your PayPal paying customer invoices in one place

Pros

Although its a new product it has many features that can help you invoice your PayPal paying customers. Or send out reminders instead of invoicing directly.

Cons

I have not used it much since I discovered it recently, but it has a lot of potential and I ma sure we wil used it on a regular basis

Review Source

VV

Valerie V.  
Teacher  
Education Management  
Used the software for: 2+ years

### "Great Way to Document Items"

November 23, 2021

5.0

Pros

I like that I can quickly create an invoice showing the items that someone is buying from me and the price. I also like when I purchase something, I have documentation of what I purchased and how much it was.

Cons

I would like to see the amount of fees that I am being charged for invoicing. I know the percentage, but before I send the invoice, I would like to know the exact amount charged for using this program.

Review Source

VR

Verified Reviewer  
Director  
Entertainment  
Used the software for: 6-12 months

### "Good tool for getting payments in "

April 12, 2019

4.0

Pros

I like the option for sending invoices to customers who prefer to pay via PayPal

Cons

The charges for the service are a bit large in my estimation

Review Source

SW

Shameem W.  
Manager  
Retail  
Used the software for: 2+ years

### "Great solution to get you started"

June 16, 2020

5.0

Pros

A trusted brand Can easily move money out from paypal easy to set up and get paid quick

Cons

High processing fees can sometimes have issues with customers being able to pay if they have a c/c associated with their account

Review Source

KM

Kaycee M.  
Owner  
Retail  
Used the software for: Less than 6 months

### "I Love It"

December 9, 2019

5.0

This invoicing is the best thing ever. I can save my products and prices to make it even better and faster. People can pay using debit/credit card or their paypal!

Pros

Its quick, easy, efficient and can be used by anyone.

Cons

Nothing so far. Works perfectly for me and my crew.

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

They were horrible and their prices were expensive.

Review Source

JM

Jenny M.  
Owner  
Retail  
Used the software for: 2+ years

### "Paypal Invoicing has increased Customer Ontime Payments"

April 12, 2019

3.0

Pros

Now that we are sending professional our customers are paying on time. No more chasing down customers to pay their bill

Cons

There is reaaly nothing I don't like about this software

Review Source

VR

Verified Reviewer  
Technical Support Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Sending professional customized Invoices made easy"

May 8, 2019

4.0

We are a team of 50 people and it is difficult to manage our teams' expenses, payment invoices, thanks to PayPal who take cares of everything for us.

Pros

PayPal Invoicing is one of the great payment processors for online vendors and many other commercial users like us. We have been processing our payment invoices through Paypal Invoicing from more than a year and it is great working with them.

Cons

I think charging a nominal cost against the service they provide is genuine. I am good.

Review Source

BF

Ben F.  
Photographer  
Photography  
Used the software for: 6-12 months

### "A Professional and Reliable Invoicing Software"

March 5, 2023

5.0

Overall this has been a great addition to my business especially because I already used PayPal to transfer money.

Pros

I like how easy this invoicing system is to use and that it is part of PayPal, which is a name I've trusted for years. The invoicing is simple and professional, which is just what my business needs to run smoothly.

Cons

I do not have any issues with this product. So far so good.

Review Source

LR

LeBrie R.  
Duchess of Felt  
Arts and Crafts  
Used the software for: 2+ years

### "Fees are too high for invoicing"

November 7, 2022

3.0

Pros

PayPal is the most common software among my independent contractors.

Cons

The problem with it is the fees are incredibly high - the interface is outdated too. I'd only use PayPal now if there was no other option.

Alternatives considered

[Cash App](https://www.capterra.com/p/246167/Cash-App/)[Venmo](https://www.capterra.com/p/222572/Venmo-/)

Review Source

Daniel T.  
Co-owner | Web Dev  
Marketing and Advertising  
Used the software for: 6-12 months

### "PayPal Invoicing - Great for New Businesses"

June 15, 2020

5.0

It worked fine, but as my business grew, it wasn't a suitable tool.

Pros

It was easy to use, the learning curve was non-existent.

Cons

No way to save and reuse templates easily.

Alternatives considered

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Reason for choosing PayPal Invoicing

I left PayPal Invoicing for WaveApps. It had the features I needed and wanted.

Review Source

DS

David S.  
Lead Analyst  
Marketing and Advertising  
Used the software for: Less than 6 months

### "RUN AWAY from this terrible software and service"

September 14, 2023

1.0

This was the worst Customer Service experience of my life.

Pros

Absolutely nothing. Difficult to use from the outset. After the client payed the invoice the funds were never transferred into my account. I have spent the last two weeks working with Customer Service and they have been absolutely no help. Just tell me to keep waiting........

Cons

The fact that I never received the payment from the invoice and that the customer support was so, so, so, so bad. Also, I was charged a fee for this terrible experience.

Review Source

NB

Nichole B.  
Baker  
Food & Beverages  
Used the software for: 2+ years

### "Invoice pro"

January 16, 2020

5.0

Pros

I love how easy it is to create and send invoices. The template makes it easy to not mess up.

Cons

Nothing that I know of. I've used it for years and it's been great.

Review Source

LV

Lorenzo V.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "Get Paid Instantky "

April 14, 2021

5.0

Incredible....I love how fast I get paid and he I can send the invoice right from my phone from anywhere.

Pros

I love how when the customer pays the invoice...the funds get deposited instantly on t my PayPal debit card.

Cons

My customers get confused sometimes thinking they need a PayPal account to signup. I usually gotta show them that they don’t.

Alternatives considered

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

Review Source

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