# Page 9 | PayPal Invoicing Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is PayPal Invoicing the right Billing and Invoicing solution for you? Explore 593 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/179253/PayPal-Invoicing/reviews

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PayPal Invoicing

4.7 (593)

[View alternatives](https://www.capterra.com/p/179253/PayPal-Invoicing/alternatives/)

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Last updated December 15th, 2025

# Page 9 - Reviews of PayPal Invoicing

## Showing most helpful reviews

Showing 201-225 of 593 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SL

Savannah L.  
Owner  
Computer Games  
Used the software for: 6-12 months

### "Pretty Easy to Use, and Who DOESN'T Have PayPal Already?"

April 22, 2021

4.0

Overall, for professionalism, I still do recommend PayPal for invoicing. A business account with your business' name requesting payment looks much more professional than other alternatives. If you don't care about the professionalism, though, I recommend using another money-sending program such as (forementioned) CashApp or Venmo. Sure, it may sound strange for you to ask a customer to send you money via one of those apps, but you won't have to deal with any of the obnoxious fees, or wait times.

Pros

I decided to try out PayPal Invoicing when I was doing freelance graphic design about a year ago. At the time, I didn't have any other way of receiving money, but I had a PayPal, and easily switched it over to a business account and began sending invoices. It's really easy to use, and looks much more professional than asking someone to "CashApp" or "Venmo" you money.

Cons

The fees, the fees, the fees. With PayPal, they charge you for so many things, it gets a little ridiculous. On top of the fees they charge, sometimes you'll have to wait weeks for your money to actually be available, meaning if you're in a tight spot, it's a risk to send an invoice with PayPal.

Review Source

ZP

Zach P.  
Healthcare Consultant  
Management Consulting  
Used the software for: 6-12 months

### "My girlfriend and I used PayPal Invoicing exclusively when building her business this past year"

November 7, 2022

5.0

My girlfriend set up an online business for yarn this past year. She wanted an easy way to create and store invoices so that she'd be able to do her taxes more easily this year. She went straight to PayPal Invoice, because she already uses PayPal to process her orders online from her website. Ever since I've helped her with a lot of the backroom finance and inventory type stuff, I've seen first hand how essential PayPal Invoice has been for her.

Pros

The best part about using PayPal Invoicing is obviously the seamless transition it provides straight from sales and revenue processing through PayPal itself.

Cons

Confirming all the paperwork for my girlfriend's new business was a bit of a hassle with PayPal proper, and we couldn't get everything set up with PayPal Invoice until that part was set up, so things took a bit longer than expected.

Review Source

AL

Angelica L.  
CEO  
Accounting  
Used the software for: 6-12 months

### "Information needed for Paypal Invoicing"

December 8, 2021

5.0

I love the easy accessibility.

Pros

Everyone knows about Paypal so they aren't afraid of possible security breach.

Cons

PayPal offers more fees then other competitor softwares.

Review Source

AB

Alese B.  
President  
Legal Services  
Used the software for: 2+ years

### "Gets you paid!"

August 21, 2020

5.0

It does the job and gets me paid. Allows me to keep track of my customers and services.

Pros

I like the instant pay feature. No more waiting days for money to be deposited.

Cons

Fees could be better. They’re the same as others I’ve seen out there.

Alternatives considered

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Reason for choosing PayPal Invoicing

The instant pay option won me over.

Review Source

GG

Gustavo G.  
Accountant  
Accounting  
Used the software for: 2+ years

### "PayPal an important an secure payment method "

December 16, 2022

5.0

I have more than ten years using PayPal and i continue using it as a very important payment method. It offer the confidence that the costumer look for.

Pros

Security, I feel Shure when I buy or sell with PayPal payment method

Cons

The negative thing is that costumer have to create a PayPal account to pay with the credit card with this method

Review Source

Eric Emmanuel T.  
Proprietor  
Animation  
Used the software for: 1-2 years

### "Satisfied PayPal user"

October 23, 2023

5.0

Pros

Wide coverage, easy access, assured security, reasonable rates.

Cons

None. I am very contented in using PayPal for my clients outside the country.

Review Source

AM

Ashley M.  
Owner  
Arts and Crafts  
Used the software for: 2+ years

### "Great for Small Businesses"

November 9, 2019

5.0

Pros

I use paypal invoicing every day for my business. It's quick and easy to use. It sends the invoice directly to the customer and allows them to pay it directly. If I need to send reminders to the customer, it's a single click to send a reminder to a customer. It's my favorite invoicing system to use. It allows you to edit your invoices as well and update them as needed.

Cons

There aren't many negatives to this. It's intuitive and easy to use.

Review Source

VR

Verified Reviewer  
Owner  
E-Learning  
Used the software for: 1-2 years

### "A perfect way to invoice clients and accept payments"

March 3, 2020

4.0

It's easy, fast, and efficient. I think there are better invoicing systems but none that clients trust more than Paypal.

Pros

What really stands out to me is that users have options to pay directly with their PayPal balance, credit, debit, or bank transfer. Other apps typically only allow credit/debit cards, but with PayPal the customer has options. Plus, if they want to pay with an external system like Transferwise, they can still do that if you allow it.

Cons

PayPal's customer support is really lacking and difficult to get ahold of. Sometimes it would be nice to actually reach someone.

Review Source

VR

Verified Reviewer  
Account Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "PayPal Invoicing is the Perfect Solution for Collecting Payments"

November 2, 2018

5.0

Pros

An overall great software for invoicing domestic, as well international clients that prefer this options over others. It is well integrated within the PayPal ecosystem and is widely accepted by our partners world-wide.

Cons

PayPal charges a fee for international accounts. It’s not that much, but it would be great if they could eliminate those fees so you can get the exact amount you charged them for.

Review Source

VR

Verified Reviewer  
Quimico  
Utilities  
Used the software for: 2+ years

### "Muy buena eleccion"

December 15, 2022

5.0

pues es facil y sencillo , muy rapido y manejo constante en tu historial

Pros

es la capacidad e influencia que tiene en los diferentes paises que brinda el servicio y el servicio que ofrece es rapido e sencillo.

Cons

talvez que hay algunos paises que no admiten el recibo de dinero exterior , yo creo que la empresa debe arreglar este problema

Review Source

Will G.  
Client Success Director  
Computer Software  
Used the software for: 2+ years

### "Freelancer who loves the ease of invoicing"

April 24, 2019

5.0

Best in class invoicing for freelancers like me who need help but don’t need an enterprise solution.

Pros

I use PayPal in my freelance writing, video editing and voiceover work. I love that this tool makes invoicing so easy to do. Particularly, as I do comparable work, the duplicat invoice feature is quite useful.

Cons

Sometimes creating invoices from scratch is not as smooth. I also wish you could send out a single invoice to more than one user easily.

Review Source

ES

Edward S.  
Walmart associate and part time business owner  
Retail  
Used the software for: 2+ years

### "payment transactions are a breeze"

October 6, 2020

5.0

This is a good way to do a transaction with people who don't have paypal, but want to pay with a card. It's also a safe and private method since it can be done through their email.

Pros

This seems intimidating to use at first, but it's so easy. Everything is set up and organized in sections for you to just fill out already. The sections are basically labeled as specific things you'd normally see in a transaction like price, item description, their email, and etc. My customers can easily and safely pay with mostly any form of payment when they're ready when the invoice is sent to their email.

Cons

It took me a while how to find out how to edit my seller information. Sometimes I don't want to show my customer my full name and just want my business name to be shown. Turns out I had to have a paypal business account.

Review Source

CG

Cody G.  
Designer  
Marketing and Advertising  
Used the software for: 2+ years

### "Besides the fees, can’t go wrong"

February 25, 2022

5.0

I’ve been using PayPal invoicing for a few years and I’ve never had any issues.

Pros

Getting paid on time and easily is the name of the game as a designer. PayPal gives flexibility for my clients on how they can pay and allows me to create invoices quickly.

Cons

The fees are a little high and really add up over time.

Review Source

Hemant A.  
Sr Business Development Executive  
Photography  
Used the software for: 2+ years

### "I like the custom editing of Invoice and for International payment"

February 25, 2020

5.0

My overall experience is good. I recommend my friends for the international payments.

Pros

I have been using this for a while. Its a good tool to invoice your overseas clients about your products. It captures a lot of details so I think its good.

Cons

I believe they should have advance features like auto integration from excel and pdf files for invoicing. This way this Invoicing system can be much more efficient.

Review Source

Catherine N.  
Agency Sales Represntative  
Insurance  
Used the software for: 2+ years

### "PayPal Invoicing Review"

January 8, 2020

5.0

Overall, I am very satisfied with PayPal Invoicing.

Pros

I like that I am able to create invoices for products without having a website to showcase the products. I also like that I can transfer the money directly to my bank account. I also like the buyer/seller protection that PayPal provides for free.

Cons

I do not like how long customer service can sometimes take to come to assist when I have a problem.

Review Source

VR

Verified Reviewer  
Professional Quality  
Information Technology and Services  
Used the software for: 2+ years

### "PayPal and Payments"

June 22, 2022

5.0

Pros

I like that it is accepted by mostly all the Merchants , on the top you do have options to buy Stocks, Bitcoins etc. Many cashback offers are availble.

Cons

I use to face issue to add balance to wallet with my Card

Review Source

LS

Lauren S.  
President  
Retail  
Used the software for: 2+ years

### "Easy Enough to Use, Provides a Quick and Secure Solution for Online Payments"

June 30, 2022

4.0

Pros

PayPal is familiar to many of our customers and makes for a convenient and secure option for them to use.

Cons

Searching Invoice History can be a bit more complicated than preferred. If I'm wanting to find a particular invoice in order to clone it, but don't remember who it was sent to, it can be difficult to locate the specific transaction and oftentimes I have to start from scratch.

Review Source

jM

judith M.  
studio artist  
Arts and Crafts  
Used the software for: 2+ years

### "small business uses invoicing for occasional customer payments"

July 1, 2021

5.0

Pros

Invoicing through PayPal is free. Fees on payments are average. The software is intuitive, allows for customizing with business branding. Customers find it easy to use to pay quickly.

Cons

Previous customer contact info is glitchy and does not always populate the form correctly.

Review Source

KW

Kristen W.  
Dispatcher  
Public Safety  
Used the software for: Less than 6 months

### "Everyone’s using PayPal invoicing. Don’t be the last one!"

September 8, 2022

5.0

I’m super happy! It’s easy, self explanatory, customizable and convenient!

Pros

I love the convenience and trust ability of using PAyPal invoicing. You can invoice and put for almost everything with PayPal as it is so I love the convenience!

Cons

I wish more people knew how to use it. Once you get it it’s easy to use!

Review Source

Scott S.  
Water operator/ Crew leader  
Accounting  
Used the software for: 1-2 years

### "Go to for invoicing "

December 30, 2018

5.0

Pros

This is my go to for invoicing. Have not had any issues. Send customers invoices and they are easily paid.

Cons

no dislikes at this time. have not had any issues using this software

Review Source

Athena P.  
Director of Operations  
Wholesale  
Used the software for: 1-2 years

### "A quick and easy way to request payment"

March 3, 2020

5.0

We are able to get paid for shipping due from auction sales when the customer is unavailable for pickup.

Pros

I greatly enjoy that it is easy to navigate from the PayPal home screen, put in the payees' information and amount with the option to preview before sending. A payment link is also available for those who don't have PayPal.

Cons

Invoicing on the site itself is easy but when you choose to "Send via PayPal" the invoice often does not go through. In addition to that option I send the direct link to the customer via personal email.

Review Source

JS

Joseph S.  
President  
Information Technology and Services  
Used the software for: 2+ years

### "We use PayPal Exclusively for Electronic Payments"

April 23, 2019

5.0

We have been using PayPal since 2011 and have zero complaints except for that noted above in the "cons" section. I have personally recommended as well as setup & configured PayPal for several of my clients.

Pros

Invoicing is so easy to use, we do "one-off" and recurring billing/invoicing for all of our customers thru the PayPal system.

Cons

We are in PayPal on our computers all day long and the 15 minute timeout on the interface can be annoying.

Review Source

MC

Monico C.  
Photographer  
Photography  
Used the software for: 2+ years

### "Trustworthy resource"

April 20, 2021

5.0

Creating the invoice is pretty straight forward. Customizing, adding tax, shipping and / or terms is user friendly. The invoices look professional. I really like the fact that you can ask for a deposit and let your client a minimum amount and it records the payment. When you are ready to ask for the balance, resending the invoice with a personal message makes it easy for them to have a clear record of their payment. I also love receiving notifications when you get paid.

Pros

What I like most about using the software is that I already have clients using PayPal and if they don't it doesn't matter when they use invoicing with PayPal as they can pay with any major credit card.

Cons

When using templates is great. Just make sure to save with blank sections so you don't have to replace information in fields from information used on a prior invoice.

Review Source

AA

Ashlee A.  
Owne  
Arts and Crafts  
Used the software for: 2+ years

### "Best Invoicing for International customers"

January 13, 2022

5.0

I have been using PayPal Invoicing for well over 5 years to invoice my International customers as it is worldwide known and my customers feel confident in paying their invoice through PayPal.

Pros

Most of my International customers prefer to pay through PayPal and invoicing them is very easy using PayPal.

Cons

I have run into only a few occasions where a customer's invoice landed in their junkmail.

Review Source

VR

Verified Reviewer  
Audit Senior  
Accounting  
Used the software for: 6-12 months

### "Convenient solution for on the go invoicing "

September 29, 2020

5.0

I would absolutely recommend PayPal invoicing for fast, safe and secure transactions. I have had a great experience with the app and will continue to use it in the future.

Pros

Paypal invoicing really makes my life easier. I frequently use this app to create quick invoices for my customers. With just a few clicks and I can prepare a clear and concise pdf invoice, have PayPal send it out and I don't have to worry about a thing.

Cons

Sometimes I find it a bit time consuming to fill out the itemized portion of the invoice. I wish there was an easier way to do it without having to first create an individual line item service or product which I have to go back and select to save to my invoice.

Review Source

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