---
title: "Hello Club Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Hello Club Software - reviews, pricing plans, popular comparisons to other Scheduling products and more."
source_url: "https://www.capterra.com/p/179258/Hello-Club/"
page_type: "product"
language: "en"
---

# 

 Hello Club Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 9, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Hello Club

## What is Hello Club?

Hello Club enables you to run your club—not the paperwork. Beneficial for Sports Clubs as well as Community and Interest Groups. With Hello Club, your members can sign up or renew their memberships hassle-free. You can effortlessly collect online payments and maintain accurate accounts through Xero integration. Streamline your court booking and events. Boost your revenue by selling guest tickets, etc.

## What is Hello Club used for?

[Membership Management](https://www.capterra.com/membership-management-software/)[Club Management](https://www.capterra.com/club-management-software/)[Scheduling](https://www.capterra.com/scheduling-software/)

Top alternative

Featured

Overall rating

Based on 46 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

NZ$58

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Hello Club

4.7 (46)

VS.

[4.3 (148)](https://www.capterra.com/p/198905/SmartRec/reviews/)

Starting Price

NZ$58

Flat Rate, Per Month

Starting Price

$99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (46)

Ease Of Use

4.1 (148)

Value For Money

4.7 (42)

Value For Money

4.1 (125)

Customer Service

4.8 (45)

Customer Service

4.6 (146)

## Hello Club alternatives

[4.4 (557)](https://www.capterra.com/p/76116/WildApricot/reviews/)

Starting price

$63.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.4 (86)](https://www.capterra.com/p/151182/Uplifter/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[Join It](https://www.capterra.com/p/148692/Join-It/)

[4.7 (83)](https://www.capterra.com/p/148692/Join-It/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/148692/Join-It/)

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

[4.0 (2,995)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

75%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/40229/MINDBODY/)

## FAQs about Hello Club

Overview

### Which roles and teams benefit most from Hello Club?

Hello Club is most used by club administrators, secretaries, treasurers, and presidents who manage memberships, payments, bookings, and day-to-day operations. Events coordinators, coaches, and communications teams rely on it to organize activities, track attendance, and keep members informed, while directors use reporting to oversee club performance and administration.

Answer based on 46 reviews

Overview

### What company size and industries is Hello Club built for?

Hello Club is built mainly for small businesses in sports, with 85% of reviewers from small organizations and 50% from the Sports industry. It is particularly suited to sports clubs, community groups, and interest groups, with additional use in Health, Wellness and Fitness at 9% and Recreational Facilities and Services at 4%.

Answer based on 46 reviews

Features and Usability

### What are the key features of Hello Club?

Hello Club offers membership management, member portal access, booking management, and class scheduling for clubs and organizations. It also includes billing and invoicing, payment processing, recurring subscription billing, attendance tracking, and reporting & statistics, plus communication tools such as live chat, email reminders, alerts/notifications, and mobile access.

Pricing

### How much does it cost and what fees or limitations are included?

Hello Club starts at NZD 58 per month for the Entry plan, with annual billing at $40/mo+GST. The Standard plan is NZD 106, Premium is NZD 154, and Business is NZD 298. A free trial is available. Pricing reviews describe it as cost effective, though some found the pricing structure confusing.

Answer based on 9 reviews

Integrations

### Which third-party tools and platforms does Hello Club integrate with?

Hello Club integrates with Stripe, Mailchimp, Xero, and Google Calendar, with reviewer-confirmed use centered on payments, email marketing, accounting, and event scheduling. Official catalog listings also include Gmail and Campaign Monitor by Marigold, giving Hello Club 6 third-party integrations across communication, finance, and calendar management.

Answer based on 16 reviews

Getting Started and Support

### What training and onboarding options does Hello Club offer?

Hello Club provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided training, while documentation offers written reference material and videos provide self-paced instruction for reviewing features and setup steps.

Answer based on 3 reviews

Getting Started and Support

### What customer support options does Hello Club offer?

Hello Club provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Reviewers describe the support team as helpful, friendly, and quick to respond, with prompt replies during setup and when questions arise. Users also mention clear communication and willingness to resolve confusion.

Answer based on 7 reviews

## Features

AI summary

Based on 16,930 Scheduling reviews

Capterra data shows that buyers of scheduling software rank the following features as their top priorities:

-   **Real-time Scheduling** (**52%** of reviewers rated this feature as critical)
-   **Booking Management** (**56%**)
-   **Calendar Management** (**53%**)

Hello Club supports all three of the features reviewers rate most important: **Real-time Scheduling**, **Booking Management**, and **Calendar Management**. Together, these capabilities help businesses coordinate appointments as availability changes, keep bookings organized, and maintain accurate calendars, allowing teams to manage schedules more efficiently and reduce administrative work.

Real-time Scheduling

4.6 (8)

62.50% of 8 reviewers that rated this feature as important or highly important

Based on availability, instantly confirm or deny a request when a new booking is made

Booking Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create, update, and manage bookings, itineraries, and reservations

Mobile Access

4.8 (8)

112.50% of 8 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Online Booking

5.0 (4)

125.00% of 4 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Calendar Sync

4.4 (9)

55.56% of 9 reviewers that rated this feature as important or highly important

Synchronize with other calendars to view mutual availability and schedules

Member Database

4.8 (19)

89.47% of 19 reviewers that rated this feature as important or highly important

Add, store and access information pertaining to members

Hello Club 76 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendance Tracking: Track the attendance of specific individuals or groups
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Belt Ranking Classification: Upload belt statuses and badges to student accounts
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc.
- Class Scheduling: Schedule in-person or online classes
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors
- Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Accounts: Record customer information, purchase history, and other notes
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Data Import/Export: Import and export data to and from software applications
- Dues Management: Track and collect membership dues
- Electronic Payments: Electronically collect payments for goods or services
- Email: Offers the ability to send unlimited emails directly from the server without incurring any additional cost.
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Email Templates: Pre-made examples and templates for emails
- Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications
- Event Calendar: A list of events with their respective dates
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Scheduling: Plan an event's time and location
- Event Ticketing: Manage tickets for specific events
- Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability
- For Martial Arts: For martial arts classes and studios
- For Nonprofits: Software specialized for non-profit organizations
- Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Live Chat: Ability to chat online in real time
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Member Accounts: Accounts held by members of an organization
- Member Communication: Contact members listed in the database through email, SMS, social, phone, etc.
- Member Database: Add, store and access information pertaining to members
- Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group
- Member Portal: Online gateway through which members can access/update personal information
- Member Types: Handle various types of membership based on groupings
- Membership Management: Database of members to track personal information of individuals and families
- Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions
- Mobile Access: Access software remotely via mobile devices
- Multi-Location: Manage and support multiple locations
- Newsletter Management: Create and update newsletter content to increase engagement
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Registration: Real-time registration over the web
- Payment Processing: Accept, record, and reconcile financial transactions
- Personalization: Adjust communications based on previous interactions or personal preferences
- Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Student Management: Database of students to track personal information of individuals and families
- Team Management: Organizing a group of people to accomplish a task
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Visitor Management: Allow organizations to streamline the check-in process for visitors.
- Wait List Management: Record, update and manage waiting lists

---

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Features

4.4 (46)

4.4

Based on 46 reviews

## Pricing

Value for money

4.7 (42)

Free Trial

[View pricing plan details](https://www.capterra.com/p/179258/Hello-Club/pricing/)

Entry

NZ$58.00

Flat Rate,Per Month

It includes:

-   100 Members
-   1 Sport or Activity
-   2500 Emails Per Month
-   3 Custom Fields
-   Access Control
-   Branded Login Portal
-   Classes & Events
-   Coupons & Discounts
-   Dedicated Subdomain
-   Exporting of Data
-   Live Chat & Email Support
-   Member Management
-   Member Registration
-   Membership Renewals
-   Online Bookings
-   Online Help Centre
-   Online Payments
-   Push Notifications
-   Reports & Statistics
-   Up to 2 Integration

Standard

NZ$106.00

Flat Rate,Per Month

It includes:

-   300 Members
-   3 Sport or Activity
-   Access Control
-   Automated Payments
-   Automated Renewals
-   Branded Login Portal
-   Classes & Events
-   Coupons & Discounts
-   Dedicated Subdomain
-   Exporting of Data
-   Live Chat & Email Support
-   Member Management
-   Member Registration
-   Membership Renewals
-   Onboarding Included
-   Online Bookings
-   Online Help Centre
-   Online Payments
-   Public Events
-   Push Notifications
-   Reports & Statistics
-   Unlimited Custom Fields
-   Unlimited Emails Per Month
-   Up to 5 Integration

Premium

NZ$154.00

Flat Rate,Per Month

It includes:

-   1000 Members
-   5 Sport or Activity
-   Access Control
-   Automated Payments
-   Automated Renewals
-   Branded Login Portal
-   Classes & Events
-   Coupons & Discounts
-   Custom Branding
-   Custom Domain
-   Dedicated Subdomain
-   Exporting of Data
-   Feature Prioritisation
-   Live Chat & Email Support
-   Member Management
-   Member Registration
-   Membership Renewals
-   Onboarding Included
-   Online Bookings
-   Online Help Centre
-   Online Payments
-   Priority Support
-   Public Events
-   Push Notifications
-   Reports & Statistics
-   Unlimited Custom Fields
-   Unlimited Emails Per Month
-   Up to 10 Integration
-   Up to 3 Custom Pages

Business

NZ$298.00

Flat Rate,Per Month

It includes:

-   10 Sport or Activity
-   2500 Members
-   Access Control
-   API Access
-   Automated Payments
-   Automated Renewals
-   Branded Login Portal
-   Classes & Events
-   Coupons & Discounts
-   Custom Branding
-   Custom Domain
-   Custom Integrations
-   Custom Reports
-   Dedicated Subdomain
-   Dedicated Support Contact
-   Exporting of Data
-   Feature Prioritisation
-   Member Management
-   Member Registration
-   Membership Renewals
-   Online Bookings
-   Online Payments
-   Public Events
-   Push Notifications
-   Reports & Statistics
-   Request Custom Features
-   Unlimited Custom Fields
-   Unlimited Emails Per Month
-   Unlimited Integration
-   Up to 7 Custom Pages

Value for money

4.7 (42)

4.7

Based on 42 reviews

## Integrations

[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (45)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (45)

4.8

Based on 45 reviews

## User reviews

Overall rating

4.7

Based on 46 reviews

Filter by rating

5(32)

4(14)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

EG

Evelyn G.

Secretary

Libraries

### "Library membership"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 6, 2023

Pros

Sending out membership renewals and reminders

Cons

Some older members find the online payments difficult

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JP

John P.

Marketing

Sports

### "Excellent - surpasses expectations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 4, 2023

They are brilliant to deal with - the customer service is outstanding - quick response times, helpful advice and willingness to go the extra mile. Something others aspire to but never reach.

Pros

It is simple and relatively easy to use as an Admin. Members like having all their information in one place, and HC integrates seamlessly with Xero, Stripe & MailChimp.

Cons

Inability to do incremental updates, plus the fact that the use of Stripe is mandatory for seamless integration (and Stripe hangs on to funds for longer than other gateways). EFTPOS integration would be a big benefit.

Reasons for choosing Hello Club

HC rated the best, it was customisable for our needs (many others were for gyms etc.), and it" felt good" in testing. We have calculated that HC saves us 50+ hours of admin/office time each month, so it pays for itself many times over.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

RS

Richard S.

Coach

Health, Wellness and Fitness

### "Great app highly recommend. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 26, 2023

Pros

Awesome and quick reply from the staff to answer questions I might have.

Cons

Would be good to have the option to create lock-in contract memberships

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SV

Shirley V.

Treasurer

Sports

### "Just keeps getting better to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

March 25, 2023

We wanted an online booking system for our 1-court tennis club and Hello Club has proven to be an excellent choice.

Pros

Quite easy to use to administer users and to make bookings. Quick to do the basics. The product is constantly improved and support is really friendly and helpful (not that I have needed it recently).

Cons

Some aspects are a bit obscure so as we are fairly infrequent users I make notes about these issues.

Reasons for choosing Hello Club

Better functionality

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AH

Adam H.

Club President

Sports

### "Club management simpler with Hello Club"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 24, 2023

Exellent support and responsive to new feature requests.

Pros

Member management, court bookings and event calendar all integrated makes it great. Reduces admin considerably by allowing members to self serve. Access control and lighting sytem integration is fantastic, work well for casual play when the facility office is closed by simply using a pin.

Cons

Minor usability issues with the kiosk for checking in to play.

Reasons for choosing Hello Club

Feature comparison better than others, usability is gteat, lighting automation and fully self service for members.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MK

Matthias K.

Art Director

Marketing and Advertising

### "Future proofing"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 23, 2023

The process from membership, booking, manage event, to payment are easy.

Pros

The process is easy and implementation is easy.

Cons

Developing on an mobile friendly app is important.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

EW

Evelyn W.

Admin

Health, Wellness and Fitness

### "Training Membership Portal"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 22, 2023

Great cost effective solution to manage our clubs training.

Pros

Great cost effective system to manage our club training schedule, payment and attendance.

Cons

Native App would be great. We've had to help members set up using favourites. Reporting could be improved.

Reasons for choosing Hello Club

30 day trial showed us it had what we needed.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

LR

Lee R.

Admin

Sports

### "AWSC loves Hello Club"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 22, 2023

Hello, Club solved problems that we had and problems that we didn’t know we had. It is marvelous for enrolling, paying, booking, communicating with members and also has a very nice support team.

Pros

Admin hours went from 15/wk to about 3/week because of all the things it does automatically or very quickly.

Cons

We need a bit more finesse in the booking aspect because of the nature of our business

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JD

Joanna D.

Website Designer

Management Consulting

### "Review of HelloClub on behalf of a Cricket, Squash & Padel Club (UK)"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 21, 2023

I love the system & where it is going!

Pros

Its super user-friendly for both members & administrators! The support team were really helpful with setup / answering any questions. They are friendly & quick to respond.The switchover from our the Clubs old system to HelloClub was very easy to do & we had very little issues incurred by members of the club.The members find the booking & membership renewal is very simple, and the administrators find it easy to make amendments, set up events, keep track of everything etc.

Cons

Just that it was missing league functionality really but that gap is going to be plugged soon with the Friendly Manager merger so the Club is just waiting for that :-)

Reasons for choosing Hello Club

Very user friendly for members & admins!Price was mid range.Had most functionality the Club needed except for administering leagues! However we heard that a merger with Friendly Manager was imminent which would plug this gap so we decided to adopt a long term approach & wait for the merger. We like the idea that the company is growing & investing in bigger & better things...

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

CC

Colin C.

Club Secretary

Sports

### "Brief review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

March 20, 2023

Positive

Pros

Access controls on mobile. Look and feel quite nice. Support very good

Cons

Access models and membership type overlaps are too complicated

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/179258/Hello-Club/reviews/)

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