# Hello Club Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Hello Club Software - reviews, pricing plans, popular comparisons to other Scheduling products and more.

Source: https://www.capterra.com/p/179258/Hello-Club

---

# 

 Hello Club Software Review 2026: Features, Integrations, Pros & Cons

Last updated on February 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Hello Club

## What is Hello Club?

Hello Club enables you to run your club—not the paperwork. Beneficial for Sports Clubs as well as Community and Interest Groups. With Hello Club, your members can sign up or renew their memberships hassle-free. You can effortlessly collect online payments and maintain accurate accounts through Xero integration. Streamline your court booking and events. Boost your revenue by selling guest tickets, etc.

## What is Hello Club used for?

[Membership Management](https://www.capterra.com/membership-management-software/)[Club Management](https://www.capterra.com/club-management-software/)[Scheduling](https://www.capterra.com/scheduling-software/)

Top alternative

Featured

Overall rating

Based on 46 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

NZ$48

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Hello Club?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.getfrello.com/&name=Hello Club)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Hello Club

4.7 (46)

VS.

[4.7 (82)](https://www.capterra.com/p/148692/Join-It/reviews/)

Starting Price

NZ$48

Flat Rate, Per Month

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (46)

Ease Of Use

4.6 (82)

Value For Money

4.7 (42)

Value For Money

4.7 (78)

Customer Service

4.8 (45)

Customer Service

4.9 (82)

## Hello Club alternatives

[4.3 (146)](https://www.capterra.com/p/198905/SmartRec/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (151)](https://www.capterra.com/p/140805/ToucanTech/reviews/)

Starting price

$8000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (166)](https://www.capterra.com/p/57469/GymMaster/reviews/)

Starting price

$89.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Member Database

4.8 (19)

89.47% of 19 reviewers that rated this feature as important or highly important

Add, store and access information pertaining to members

Payment Processing

4.8 (19)

94.74% of 19 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Membership Renewals

4.6 (17)

76.47% of 17 reviewers that rated this feature as important or highly important

Conveniently automatically renew memberships at the end of subscriptions

Electronic Payments

4.6 (15)

73.33% of 15 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Calendar Management

4.3 (10)

90.00% of 10 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Calendar Sync

4.4 (9)

55.56% of 9 reviewers that rated this feature as important or highly important

Synchronize with other calendars to view mutual availability and schedules

Hello Club 75 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Automatically create schedules based on business needs or employee availability and qualifications

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Upload belt statuses and badges to student accounts

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Create and schedule group classes, recurring appointments, and private sessions, etc.

Schedule in-person or online classes

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

A way to visually represent data where different categories of items are marked with different colors

Manage a group of members established for coordinating plans, programs, or other initiatives

Manage and track all internal and external communication conducted via calls, email, text, or chat

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Import and export data to and from software applications

Track and collect membership dues

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Pre-made examples and templates for emails

Manage the enrollment and onboarding of all new members and accepted applications

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Manage tickets for specific events

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

For martial arts classes and studios

Software specialized for non-profit organizations

Automatically find mutually available meeting time slots across multiple calendars

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Ability to chat online in real time

Automate workflows and trigger campaigns based on customer actions

Accounts held by members of an organization

Contact members listed in the database through email, SMS, social, phone, etc.

Add, store and access information pertaining to members

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Online gateway through which members can access/update personal information

Handle various types of membership based on groupings

Database of members to track personal information of individuals and families

Conveniently automatically renew memberships at the end of subscriptions

Access software remotely via mobile devices

Manage and support multiple locations

Create and update newsletter content to increase engagement

Book meetings and appointments through a website or digital platform

Real-time registration over the web

Accept, record, and reconcile financial transactions

Adjust communications based on previous interactions or personal preferences

Based on availability, instantly confirm or deny a request when a new booking is made

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Search and filter data across systems to locate required information by entering keywords or certain criteria

Database of students to track personal information of individuals and families

Organizing a group of people to accomplish a task

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Allow organizations to streamline the check-in process for visitors.

Record, update and manage waiting lists

Get Advice

We can help you find the software with the features you need.

Features

4.4 (46)

4.4

Based on 46 reviews

## Pricing

Value for money

4.7 (42)

Free Trial

[View pricing plan details](https://www.capterra.com/p/179258/Hello-Club/pricing/)

Entry

NZ$48.00

Flat Rate,Per Month

It includes:

-   100 Members
-   1 Sport or Activity
-   2500 Emails Per Month
-   3 Custom Fields
-   Access Control
-   Branded Login Portal
-   Classes & Events
-   Coupons & Discounts
-   Dedicated Subdomain
-   Exporting of Data
-   Live Chat & Email Support
-   Member Management
-   Member Registration
-   Membership Renewals
-   Online Bookings
-   Online Help Centre
-   Online Payments
-   Push Notifications
-   Reports & Statistics
-   Up to 2 Integration

Standard

NZ$96.00

Flat Rate,Per Month

It includes:

-   300 Members
-   3 Sport or Activity
-   Access Control
-   Automated Payments
-   Automated Renewals
-   Branded Login Portal
-   Classes & Events
-   Coupons & Discounts
-   Dedicated Subdomain
-   Exporting of Data
-   Live Chat & Email Support
-   Member Management
-   Member Registration
-   Membership Renewals
-   Onboarding Included
-   Online Bookings
-   Online Help Centre
-   Online Payments
-   Public Events
-   Push Notifications
-   Reports & Statistics
-   Unlimited Custom Fields
-   Unlimited Emails Per Month
-   Up to 5 Integration

Premium

NZ$144.00

Flat Rate,Per Month

It includes:

-   1000 Members
-   5 Sport or Activity
-   Access Control
-   Automated Payments
-   Automated Renewals
-   Branded Login Portal
-   Classes & Events
-   Coupons & Discounts
-   Custom Branding
-   Custom Domain
-   Dedicated Subdomain
-   Exporting of Data
-   Feature Prioritisation
-   Live Chat & Email Support
-   Member Management
-   Member Registration
-   Membership Renewals
-   Onboarding Included
-   Online Bookings
-   Online Help Centre
-   Online Payments
-   Priority Support
-   Public Events
-   Push Notifications
-   Reports & Statistics
-   Unlimited Custom Fields
-   Unlimited Emails Per Month
-   Up to 10 Integration
-   Up to 3 Custom Pages

Business

NZ$288.00

Flat Rate,Per Month

It includes:

-   10 Sport or Activity
-   2500 Members
-   Access Control
-   API Access
-   Automated Payments
-   Automated Renewals
-   Branded Login Portal
-   Classes & Events
-   Coupons & Discounts
-   Custom Branding
-   Custom Domain
-   Custom Integrations
-   Custom Reports
-   Dedicated Subdomain
-   Dedicated Support Contact
-   Exporting of Data
-   Feature Prioritisation
-   Member Management
-   Member Registration
-   Membership Renewals
-   Online Bookings
-   Online Payments
-   Public Events
-   Push Notifications
-   Reports & Statistics
-   Request Custom Features
-   Unlimited Custom Fields
-   Unlimited Emails Per Month
-   Unlimited Integration
-   Up to 7 Custom Pages

Value for money

4.7 (42)

4.7

Based on 42 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (45)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (45)

4.8

Based on 45 reviews

## User reviews

Overall rating

4.7

Based on 46 reviews

Filter by rating

5(32)

4(14)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

EG

Evelyn G.

Secretary

Libraries

### "Library membership"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 6, 2023

Pros

Sending out membership renewals and reminders

Cons

Some older members find the online payments difficult

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JP

John P.

Marketing

Sports

### "Excellent - surpasses expectations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 4, 2023

They are brilliant to deal with - the customer service is outstanding - quick response times, helpful advice and willingness to go the extra mile. Something others aspire to but never reach.

Pros

It is simple and relatively easy to use as an Admin. Members like having all their information in one place, and HC integrates seamlessly with Xero, Stripe & MailChimp.

Cons

Inability to do incremental updates, plus the fact that the use of Stripe is mandatory for seamless integration (and Stripe hangs on to funds for longer than other gateways). EFTPOS integration would be a big benefit.

Reasons for choosing Hello Club

HC rated the best, it was customisable for our needs (many others were for gyms etc.), and it" felt good" in testing. We have calculated that HC saves us 50+ hours of admin/office time each month, so it pays for itself many times over.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RS

Richard S.

Coach

Health, Wellness and Fitness

### "Great app highly recommend. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 26, 2023

Pros

Awesome and quick reply from the staff to answer questions I might have.

Cons

Would be good to have the option to create lock-in contract memberships

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SV

Shirley V.

Treasurer

Sports

### "Just keeps getting better to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

March 25, 2023

We wanted an online booking system for our 1-court tennis club and Hello Club has proven to be an excellent choice.

Pros

Quite easy to use to administer users and to make bookings. Quick to do the basics. The product is constantly improved and support is really friendly and helpful (not that I have needed it recently).

Cons

Some aspects are a bit obscure so as we are fairly infrequent users I make notes about these issues.

Reasons for choosing Hello Club

Better functionality

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AH

Adam H.

Club President

Sports

### "Club management simpler with Hello Club"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 24, 2023

Exellent support and responsive to new feature requests.

Pros

Member management, court bookings and event calendar all integrated makes it great. Reduces admin considerably by allowing members to self serve. Access control and lighting sytem integration is fantastic, work well for casual play when the facility office is closed by simply using a pin.

Cons

Minor usability issues with the kiosk for checking in to play.

Reasons for choosing Hello Club

Feature comparison better than others, usability is gteat, lighting automation and fully self service for members.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MK

Matthias K.

Art Director

Marketing and Advertising

### "Future proofing"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 23, 2023

The process from membership, booking, manage event, to payment are easy.

Pros

The process is easy and implementation is easy.

Cons

Developing on an mobile friendly app is important.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EW

Evelyn W.

Admin

Health, Wellness and Fitness

### "Training Membership Portal"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 22, 2023

Great cost effective solution to manage our clubs training.

Pros

Great cost effective system to manage our club training schedule, payment and attendance.

Cons

Native App would be great. We've had to help members set up using favourites. Reporting could be improved.

Reasons for choosing Hello Club

30 day trial showed us it had what we needed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LR

Lee R.

Admin

Sports

### "AWSC loves Hello Club"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 22, 2023

Hello, Club solved problems that we had and problems that we didn’t know we had. It is marvelous for enrolling, paying, booking, communicating with members and also has a very nice support team.

Pros

Admin hours went from 15/wk to about 3/week because of all the things it does automatically or very quickly.

Cons

We need a bit more finesse in the booking aspect because of the nature of our business

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JD

Joanna D.

Website Designer

Management Consulting

### "Review of HelloClub on behalf of a Cricket, Squash & Padel Club (UK)"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 21, 2023

I love the system & where it is going!

Pros

Its super user-friendly for both members & administrators! The support team were really helpful with setup / answering any questions. They are friendly & quick to respond.The switchover from our the Clubs old system to HelloClub was very easy to do & we had very little issues incurred by members of the club.The members find the booking & membership renewal is very simple, and the administrators find it easy to make amendments, set up events, keep track of everything etc.

Cons

Just that it was missing league functionality really but that gap is going to be plugged soon with the Friendly Manager merger so the Club is just waiting for that :-)

Reasons for choosing Hello Club

Very user friendly for members & admins!Price was mid range.Had most functionality the Club needed except for administering leagues! However we heard that a merger with Friendly Manager was imminent which would plug this gap so we decided to adopt a long term approach & wait for the merger. We like the idea that the company is growing & investing in bigger & better things...

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CC

Colin C.

Club Secretary

Sports

### "Brief review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

March 20, 2023

Positive

Pros

Access controls on mobile. Look and feel quite nice. Support very good

Cons

Access models and membership type overlaps are too complicated

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/179258/Hello-Club/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)