# Page 5 | Razorpay Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Razorpay the right Payment Processing solution for you? Explore 112 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/179263/Razorpay/reviews --- Razorpay 3.6 (112) [View alternatives](https://www.capterra.com/p/179263/Razorpay/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Razorpay ## Showing most helpful reviews Showing 101-112 of 112 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GK Gaurav K. director E-Learning Used the software for: Less than 6 months ### "Best Payment Gateway for any Business..." February 6, 2020 5.0 its nice and i am now upgraded from T+3 to aT+2 cycle..... received all payments... Pros Payment process is smooth and easily captured. nice reporting. Cons so many failed payments are also there. secondly, couldnt find any interface in zapier. please add. Review Source VR Verified Reviewer Recruitment & Marketing Consultant in addition to Management Consultancy & Facility Management. Management Consulting Used the software for: Less than 6 months ### "Best Software for use with Account Management. " February 18, 2020 5.0 Pros Ease of use and transaction tracking and exclusive tallying with source payment records. Cons Turn around time, although per given the procedures prescribed by Regulatory Authorities. Review Source AS Abhiram S. Cofounder and CEO Management Consulting Used the software for: Less than 6 months ### "Easy to setup and get going" February 14, 2020 5.0 Pros Razorpay is super easy to setup: I tried to set up other software for collecting the payments on our website but Razorpay is more comfortable to set up and start using in a few clicks. I embedded the payment pages and it takes care of things that you haven't even though to include to help your consumers make payments. Great dashboards. Easy to use and visual dashboards to see how my business is doing week over week. Cons It is the thing about payment gateways. When you are collecting huge amounts of money on the platforms and you have low margins, 2% gateway charges might stay between your profitability. But I cannot complain, it is the same with every platform. Alternatives considered [Instamojo](https://www.capterra.com/p/182477/Instamojo/) Review Source RC Rohit C. Student Events Services Used the software for: Less than 6 months ### "Overall a seamless experience" February 11, 2020 5.0 Loved it Customer care is very good Pros Liked most of features easy to implement API Payment pages is <3 Cons International payment for individuals is required asap Reason for choosing Razorpay Payment Pages Review Source NBM NAREN BALAJI M. End User Online Media Used the software for: Less than 6 months ### "Worst Payment Gateway Ever" February 3, 2020 1.0 Worst experience ever. Pros Their aggressive sales guys sign up with a number of merchants. Cons They do not have a proper redressal mechanism for failed transactions and will steak user's money and not issue a refund. No other payment gateway does this. Nobody will pick the phone if you contact their customer care. Their email/website based support is quite useless - they don't know anything. Review Source RA Rishabh A. Project Manager Education Management Used the software for: Less than 6 months ### "Best Payment Gateway in India" February 13, 2020 4.0 Pros The ease of use of the software is a great plus point. Everything from onboarding to Payment collections have been smooth. The payment pages look highly professional and secure, and the payment to bank account is done timely! Cons Some more customisation option should be added on single use payment links. Like colour, font size, logo, etc. Review Source MK Mukesh K. business analyst Consumer Electronics Used the software for: Less than 6 months ### "Great and quick service" March 1, 2019 5.0 I am totally satisfied with Razorpay. I raised the request and within 24 hours it got approved and I implemented it to one of the client website successfully. Thank you so much razorpay. Pros Ease of use and it lets user test before going live. Cons none. I did not find anything to complain about this software Review Source dJ david J. des voleurs organisés Real Estate Used the software for: I used a free trial ### "site perte de temps vraiment ne payer rien avec ce site les sites sont des arnaques frequentes" September 29, 2021 1.0 impossible de faire une reclamation c'est des bandits fuyer si vous avez un doute Pros franchement a part expliqué les etapes pour etre rembourser tres frustrants d'ailleurs car on ne peu rien faire Cons fait par des voleurs pour voler les gens Review Source MG Mohit G. CEO Information Technology and Services Used the software for: I used a free trial ### "Not support the service provider" January 19, 2021 5.0 They are not helpful for a service provider Pros Easy functionality and fast working model to do the transaction easy Cons They do not support the payments chargeback Review Source GS Gaurav S. Java Developer Computer Software Used the software for: I used a free trial ### "Very bad Support System" March 7, 2022 1.0 Cons There is no direct support system. I am not able to report for fraud transaction. Review Source HS Harjeet S. CEO Computer Software Used the software for: Less than 6 months ### "Provider Failed to resolved basis issues" March 26, 2021 1.0 It has been like 2 months and these guys completely failed to resolve my issue of basic activation and setup. Pros Nothing that can be mentioned here that is a positive thing Cons No sensible customer support Technology glitches Repetitive support request responses Inter office communication gap Reason for choosing Razorpay As an additional option Review Source MK Mohit K. CEO Internet Used the software for: Less than 6 months ### "Worst Customer Service " April 8, 2021 1.0 Worst experience. Stripe is way better. Pros Has lower commissions compared to stripe. Cons Customer service is worst. Just automated bots replying to your queries and opening up issues closing them on their convenience just to send automated replies. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.