Who Uses This Software?

All Enterprises - large, mid & small sized are our potential customers. Several enterprises which have a sizeable IT department running Windows/Mac/ Linux machines are happy using Patch Manager Plus


Average Ratings

21 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    $245.00/year
    See pricing details
  • Pricing Details
    For detailed pricing please refer here https://goo.gl/ChSpwC
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • ManageEngine
  • www.manageengine.com/patch-management
  • India

About Patch Manager Plus

Patch Manager Plus is an automated patch management software that provides enterprises with a single interface for all patch management tasks. Works across platforms, helping you patch Windows, Mac, Linux & 300+ third-party applications. You can automate the scan for missing patches, test & approve for hassle-free patching, customize deployment policies to meet business needs, decline patches & generate vulnerability reports. Patch Manager Plus is now available both on cloud and on-premise.


Patch Manager Plus Features

  • Activity Log
  • Anti Virus
  • Application Security
  • Behavioral Analytics
  • Device Management
  • Encryption
  • Signature Matching
  • Web Threat Management
  • Whitelisting / Blacklisting
  • Automatic Scans
  • Custom Patches
  • Multi-Patch Deployments
  • Network Wide Management
  • Remote Protection
  • Scheduled Deployment
  • Subscription Services
  • Vulnerability Scanning
  • Asset Discovery
  • Asset Tagging
  • Network Scanning
  • Patch Management
  • Policy Management
  • Prioritization
  • Risk Management
  • Vulnerability Assessment
  • Web Scanning

Patch Manager Plus Reviews Recently Reviewed!


Great deal for the money

Feb 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Comments: Make sure it's complaint with Cyber Essentials, as I'm not sure it is yet. That's a UK regulatory thing.

Pros: Pretty great software, especially for the price. Would tightly recommend going for the full desktop central product as it does even more. Support is pretty good and usually responds / sorts problems quickly

Cons: While overall good. There lack of a UK office makes things difficult from a support perspective as working in different timezones can cause delays.

Vendor Response

by ManageEngine on August 15, 2018

Hello Luke,

Greetings from ManageEngine.

We're glad Patch Manager Plus worked well for you. We are sorry to hear about your
experience with UK support time. We do have a team exclusively working in the UK time
zone to address tickets.

Patch Manager Plus is now brimming with a lot of features to enhance your patching process.
Do let me know if you'd like to have a personalized session briefing you about the
enhancements.

If case of any queries to be resolved, you can let me know or drop in mail to
patchmanagerplus-support@manageengine.com.

Windows update

Jul 05, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: We use ManageEngine Patch Manager Plus to updating Windows systems and many other applications system works quite well.

Cons: Sometimes we have problems with updating non-English applications. I also think that the reporting module can be improved

Vendor Response

by ManageEngine on August 15, 2018

Hello Robert,

Greetings from ManageEngine.

We're glad Patch Manager Plus worked well for you. We have taken your feedback and are
working on the report module. Also, the 'All Patches' view will offer different reports based
on patches, vulnerability status, health of systems, etc.

Do let me know if you'd like to have a personalized session briefing you about the
enhancements we've brought and the best practices to employ in Patch Manager Plus.

If case of any queries to be resolved, you can let me know or drop in mail to
patchmanagerplus-support@manageengine.com.

Patch management

Jul 05, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: ManageEngine Patch Manager Plus is easy to implement solutions for patch management for Windows system works quite well.

Cons: I think that the technical support model can be improved. The system also has too few reports and dashboards with aggregate information.

Vendor Response

by ManageEngine on August 15, 2018

Hello Rafael,

Greetings from ManageEngine.

We're glad Patch Manager Plus worked well for you. We have also taken your feedback and
are working on the report module. Also, the 'All Patches' view will offer different reports
based on patches, vulnerability status, health of systems, etc.

If you are not satisfied with support, do let me know if you'd like to have a personalized
session to resolve your issues fast or for a small briefing of all our new features in Patch
Manager Plus.

If case of any queries to be resolved, you can let me know or drop in mail to
patchmanagerplus-support@manageengine.com.

Capterra-loader

Excellent patch management solution

Oct 17, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Support for wide variety of 3rd party products.

Excellent value for money.

Easy (overall) deploy and monitor.

Good support.

Once up and running works its way through the outstanding patch workload.

Cons: Mainly niggles, but worth mentioning some. Do not let these put you off however, it is a solid product!

The portal creation process is a bit fragmented.

It is an element of a larger product, so most articles refer to that parent product.

The interface is feature rich but takes some getting used to (don't they all!).

Initial setup and deployment needed some teething and tinkering (support is good).

Support is decent but not immediate.

Issues deploying some 3rd party patches.

Shows some patches pending when they are not - isolated issue to couple of machines.

Performs best with an on-premise deployment server.

Patches may need multiple cycles - but this is due to some patches requiring reboots.

Overall: After a bit of a learning curve to get setup and deployed, I set a daily job to roll out updates. After a few days I found that it had got through the workload and updated the clients effectively. It continues to manage the patching with little involvement from me. The only niggle is that it does leave servers pending a reboot, on occasion. This is not a slight on the product however, and it does empower you to do the reboots through its interface.

Great for Server Patching, workstation patching needs some improvement.

Sep 21, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Great product for patching servers. Solid list of supported products and related patches.

Cons: Workstation patching is not as reliant as server patching. Pending reboot status is listed even after rebooting endpoint.

Overall: This has helped us manage our patching, servers have been awesome, end user workstations can use some improvement.

Software update.

Sep 09, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: ManageEngine Patch Manager Plus very well updates Microsoft software like WSUS, but also allows us to automatically update other software. Software installation is also great.

Cons: There really is not much that I do not like about ManageEngine Patch Manager Plus but technical support is at a very low level.

Patch Manager

Jun 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: ManageEngine Patch Manager Plus system is relatively easy to use and provides the opportunity to update Microsoft software and third-party applications

Cons: Technical support model offered by the manufacturer is very bad. The answer time for questions is very long.

Vendor Response

by ManageEngine on August 15, 2018

Hello Miroslaw,

Greetings from ManageEngine.

We're glad Patch Manager Plus worked well for you. We are sorry about your experience
with our support. Now, we have a dedicated team working on resolving issues with Patch
Manager Plus at lightspeed.

Do let me know if you'd like to have a personalized session to resolve your issues fast or for a
small briefing of all our new features in Patch Manager Plus. You can also drop in mail to
patchmanagerplus-support@manageengine.com.

Good product for a great price!

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very easy to setup and use and it costs next to nothing which is a huge plus. It does 3rd party updates which WSUS does not do, so it is a great package.

Cons: I cant think of any deal breakers. The software doesnt constantly need to be updated and seems to be rock solid from my experiences.

Overall: Great all around. The program has been out for a while and it very polished. There have been instances where I needed support and was able to get it very quickly, which is very nice.

Complete panorama of your devices

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Do you have all whole pictire of the status of your device, the straight forward setup and function is very easy, you can have the status of romaing users and can patch many brands

Cons: Don have a kind of liveupdate to apply service pack to the server

Overall: Have all control of the devices

Capterra-loader

Patch Manager Plus for Windows Patch Administration

Sep 18, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: Automation tools. The 'Automate Patch Deployment' mechanism of the software is instrumental in maintaining secure infrastructure without sinking time into manually managing updates.

Cons: The setup, teardown, migration and maintenance of the software in an on-prem installation using built-in binaries and tools can be clunky and hard to understand.

Overall: PMP has become an essential administrative application which improves security and saves time and energy.

Inexpensive but Effective

Aug 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: It is very easy to set up and once you do, it pretty much runs itself. We are a smaller company so it took us about 2 days to set it up.

Cons: We tried to run it in AWS and had issues with downloading patches. We moved it to an on-premise server and it worked much better.

Vendor Response

by ManageEngine on August 09, 2018

Hello Steve,

Greetings from ManageEngine.

We're glad Patch Manager Plus worked well for you. If you are still interested in running it on AWS, do let me know. I'd be happy to set up a personalized session briefing you about the setup and also about the enhancements we've brought to get the best out of Patch Manager Plus.

If case of any queries to be resolved, you can let me know or drop in mail to patchmanagerplus-support@manageengine.com. 

Great idea...but still needs work

Sep 18, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Management of devices. Adding clients. The GUI/web interface is great. The listing of patches needed is great too.

Cons: Support is very slow to respond. Considering it's email. The product feels clunky when deploying software and configuring. Not very straight forward and again. Support is virtually non existent.

Missing Patches & Network Status

Oct 09, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Easy to use and setup

Easy to upgrade

Latest Security News is very helpful

Cons: Problem with missing patches by severity

Hardly to know the network computers is up to date

Deployment Failed

APD policy recently changed but I will need to know more

Simplified Patching Management

Sep 18, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy deployment of clients. Updates 3rd party apps such as Chrome and Firefox. We are now able to manage the updates of our Apple computers as well. It has made keeping our computers updated much easier while taking less time by the technology staff.

Cons: Takes a little while to get use to and figure out the interface. Not a real con as I just was trying to figure it out without any tutorials.

Overall: It has saved us a lot of time with updating our computers. It is nice to have one place to manage all updates for Windows and OSX.

Update the software

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Patch and update the system

Cons: They cover a lot of software update

Overall: Windows update and software third party application

Set it and forget it.

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: A set/forget type of system!

Lots of flexibility

Great support

Cons: Took a bit to configure as there are a lot of options, not really a con, but worth considering for the less experienced.

Overall: Once Patch Manager Plus was properly tested and configured my only need is to review the reports that are in my inbox each week. If there are problems (windows related 90% of the time) I get pointed in the right direction from support and get the issue resolved.

PMP easy update

Oct 10, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy way of deployment patches for client & managing the same.

Cons: Turn around time when we raise any issues with support.

SLA should be set.

Overall: We 1st time implemented the PMP in the production, as we used use Microsoft WSUS services & no third party patches were updated. Once we started using PMP, we could achieve less complaint systems in the production. Guess in another few months every systems will be 100% patched.

ManageEngine Patch Manager Plus

Apr 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software lets you test patches before deployment to mitigate security risks as well as scan an detect endpoints to detect missing patches.

Cons: After testing and using this product their are no cons about it. It does what it says and is very easy to use.

Vendor Response

by ManageEngine on August 15, 2018

Hello Brian,

Greetings from ManageEngine.

We're glad Patch Manager Plus worked well for you.

Patch Manager Plus is now brimming with a lot of features to enhance your patching process.
Do let me know if you'd like to have a personalized session briefing you about the
enhancements.

Also, in case of any queries to be resolved, you can let me know or drop in mail to
patchmanagerplus-support@manageengine.com.

Patch Manager Plus

Sep 27, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I enjoy the automation and reporting function to see all status of our computer in the environment.

Cons: sometimes the patches are not applicable and will not install correctly.

Great Product For Small Businesses

Sep 18, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The software is very easy to use and takes the hard work out of keeping computers up to date.

Cons: Sometimes the program has a difficult time with Office 365 updates.

Review

Oct 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Works Well, Support helps, fast support

Cons: Couple minor annoying bugs. Nothing critical

Overall: Very well