--- title: "ManageEngine Patch Manager Plus Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is ManageEngine Patch Manager Plus the right Patch Management solution for you? Explore 424 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/179288/Patch-Manager-Plus/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- ManageEngine Patch Manager Plus 4.6 (423) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of ManageEngine Patch Manager Plus Ease of use 4.4 Customer Service 4.5 ## Pros and Cons in Reviews MD Manoj D Deputy ManagerMachinery, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “IT simplifies security and vulnerability management across OS and third-party apps, while smart task and workflow management automates patch deployment schedules.“ August 21, 2026 MC Melvin C IT Technical ConsultantOil & Energy, 11 - 50 employeesUsed the software for: 1-2 years. “In addition, the agent update for patch scanning is not real time and the web console does not reflect the managed computers update in real time“ September 7, 2026 US Uttam Kumar S SR. Server EngineerComputer & Network Security, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “It simplifies patch management through automation, improves security compliance, and makes it easier to manage updates across multiple systems from a single console.“ September 9, 2026 DM Dustin M Systems and Network AdminMedical Practice, 201 - 500 employeesUsed the software for: More than 2 years. “Other patching solutions always messed up the reboot order and it would cause chaos with users as would be unable to log in due to the patch software messing up. Because of this patching had to be done manually and that can be torture on Server 2016, that ended when we found Patch Manager Plus and it has been smooth sailing since.“ December 15, 2025 US Uttam Kumar S SR. Server EngineerComputer & Network Security, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “It simplifies Windows and third-party application updates, provides flexible scheduling and reboot options, and helps improve security by identifying missing critical patches.“ September 9, 2026 YM Ye M DevOpsCapital Markets, 201 - 500 employeesUsed the software for: Less than 6 months. “Deployment status is inaccurate on timeout failures. When a patch fails with "The wait operation timed out" and the retry count is exhausted, the deployment still shows as "In Progress (failed)" instead of "Failed."“ June 3, 2026 LG Liang G Service Delivery ManagerTelecommunications, 501 - 1,000 employeesUsed the software for: Less than 6 months. “It has significantly reduced our manual patching workload and drastically improved our company's cybersecurity posture. While the UI and initial learning curve could be improved, its reliability in deploying critical patches makes it an essential tool for our IT infrastructure“ May 28, 2026 MC Mark C Site Reliability EngineerTelecommunications, 501 - 1,000 employeesUsed the software for: Less than 6 months. “Reporting could be more customizable, and sometimes the UI feels slightly dated compared to newer tools.“ May 28, 2026 ## Showing most helpful reviews Showing 1-25 of 423 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Senior Technical Support Engineer Used the software for: Less than 1 year ### "Reliable Patching That Saves Us Time" November 4, 2026 5.0 Patch Manager Plus has made it easier to keep our endpoints up to date and secure and it has cut down the manual effort our team spends on patching. It does the core job well: scanning for missing patches, deploying them on a schedule, and showing what’s compliant and what is not. It is not perfect, and you will run into the odd agent issue, but once the policies are set up and automation is running, routine patching is mostly hands-off. I would recommend it to small and mid-sized teams looking for a dependable, easy-to-manage patching tool that doesn’t cost as much as something like SCCM or Intune. Pros The best part for me is having everything in one console. I can see patch status across all our endpoints at a glance, and it covers Windows, macOS and Linux plus third-party apps like Adobe, Java and browsers, so I’m not chasing updates in five different places. Automated deployment and scheduling save us a lot of time, and the test-and-approve workflow lets us try patches on a few machines before pushing them out widely. Reports come in handy when management asks where we stand on compliance. Setup and day-to-day use are pretty easy too. Cons A small improvement could be made to agent alerts, as it is not always obvious when an offline agent has missed a patch. Integration options with ITSM tools like Freshservice could also be simpler. Review Source R Reviewer IT Manager Used the software for: I used a free trial ### "Easy-to-use patching with a rich catalog, but limited integrations" October 28, 2026 5.0 Overall it has been a great experience. Patch Manager Plus has made it much easier to keep our endpoints up to date and secure, and it has cut the manual effort our team spends on patching. Apart from the integration limitations, I'd recommend it to any organization looking for a dependable, easy-to-manage patching solution. Pros Patch Manager Plus is very easy to use. The console is clean and intuitive, so setup and day-to-day work take little effort. Its patch catalog is extensive and covers Windows, macOS and Linux, plus a wide range of third-party applications. Automated patch deployment saves us a lot of time, and the test-and-approve workflow lets us check patches before rolling them out widely. Scheduling and deployment policies are flexible, and the reports give us clear visibility into our patch compliance and vulnerability status. Cons The range of integrations is limited. For example, I tried to fully integrate it with Freshservice, and the process was not very straightforward. Broader, simpler integrations with ITSM tools would be a welcome improvement. Review Source R Reviewer IT Team Used the software for: 1-3 years ### "Reliable and Cost-Effective Patch Management Solution" October 14, 2026 5.0 Our overall experience with ManageEngine Patch Manager Plus has been good. We use it for centralized patch management and monitoring of endpoints. The scheduling and automation features are helpful for managing patches without manually updating every system. The reporting is also useful for checking patch status and preparing for IT audits. Customer support has been helpful when we have needed technical assistance. There are good configuration options for deployment policies, schedules, and endpoint management. The cloud-based console is convenient because it allows us to manage endpoints centrally without depending on a local management server. Overall, it is a reliable and cost-effective solution for organizations looking for centralized patch management, security updates, automation, and endpoint visibility. Some advanced configurations and troubleshooting could be made simpler. Pros ManageEngine Patch Manager Plus is useful for centralized patch management. We can monitor endpoints, identify missing patches, schedule deployments, and manage updates from one console. The automation helps reduce manual work, and the reporting gives good visibility into patch status and compliance. It is also reasonably easy to use for regular patch management activities. Cons Some advanced configuration options are not very easy to understand initially. When a patch deployment fails, troubleshooting may require additional investigation. The product has many settings and options, so new administrators may need some time to become familiar with the platform. Review Source R Reviewer Systems Administrator Used the software for: 3-5 years ### "Good Patch Management tool with Room for Improvement" October 12, 2026 3.0 Patch Manager Plus is a good product for scanning endpoints for missing patches and deploying updates. It is easy to integrate into our environment, and its reporting and API support help us manage patching more efficiently. Overall, it has been a positive experience, although software coverage and macOS functionality could be improved. Pros It makes detecting and deploying patches straightforward. Integration with our environment is easy, reporting is useful, and API support provides flexibility for automation. The support team is also helpful and responsive. Cons It does not detect patches for many of the applications we use in our organization, which limits its coverage. The macOS features are also limited compared with what we need. The feature upgrade process could better account for different user experiences and the impact upgrades have on users. Review Source R Reviewer Network Administration Used the software for: 1-3 years ### "Easy and Effective Patch Management" October 9, 2026 4.0 Overall, my experience with ManageEngine Patch Manager Plus has been very positive. It provides centralized patch management, automated deployment, useful reporting, and good visibility of endpoint patch status. It has helped reduce manual effort and improve the overall security and compliance of our endpoints. Pros It makes it easy to identify missing patches, deploy updates, monitor patch status, and ensure endpoints stay secure with minimal manual effort. Cons The main limitation is that some patch deployments can require additional troubleshooting due to compatibility or application-related issues. The reporting and dashboard options could also be more flexible for customized requirements. Review Source R Reviewer IT Manager Used the software for: I used a free trial ### "Checking Vulnerability Manager, finance environment" September 22, 2026 5.0 easy to integrate in existing environment and immediate effect in lowering the vulnerability surface. Pros large patch database does the job easy enough to understand and setup but also detailed enough for all the settings that needs to be done Cons If you check Patch Manager Plus then dont miss to also check Vulnerability Manger. Thats what most companies is what you need. Better reporting in the area: "number of vulnerabilities \* count of installations = highest risk potentail" would be appreciated. Review Source R Reviewer SR. Server Engineer Used the software for: 3-5 years ### "Simple and Reliable Patch Management for Enterprise IT" September 10, 2026 5.0 Overall, my experience with ManageEngine Patch Manager Plus has been positive. It simplifies patch management through automation, improves security compliance, and makes it easier to manage updates across multiple systems from a single console. Pros ManageEngine Patch Manager Plus offers good value for money with an easy-to-use interface and reliable automated patch management. It simplifies Windows and third-party application updates, provides flexible scheduling and reboot options, and helps improve security by identifying missing critical patches. The reporting features and integration with other ManageEngine tools make it a practical solution for enterprise IT teams. Cons The reporting customization could be more flexible, and some deployments require additional troubleshooting when agents lose communication. The initial setup and configuration for larger environments can also take time, but overall the platform is reliable once configured properly. Review Source R Reviewer DevOps Used the software for: 1-3 years ### "Reliable, Automated Patch Management Backed by Exceptional Support" September 9, 2026 5.0 My overall experience with ManageEngine Patch Manager Plus has been excellent. It transformed our patch management process from a time-consuming administrative task into a highly reliable, automated workflow. The platform gives us complete visibility over our endpoint security posture and drastically reduces response times for zero-day vulnerabilities. Knowing that the system is backed by a highly responsive, top-tier technical support team gives us complete confidence in our environment's security and stability. I highly recommend it to any IT team looking for an effective, centralized patching solution. Pros What stands out most about Patch Manager Plus is its seamless automation and the incredible quality of their customer support team. Automated & Flexible Patching: Managing third-party updates, OS patches (Windows/Linux), and critical security fixes across endpoints is remarkably straightforward. The automated deployment policies and testing phases ensure systems stay compliant without disrupting users. Vulnerability Scanning & Visibility: The dashboard provides immediate clarity into vulnerable endpoints, missing patches, and system health status in real time. Outstanding Support: Whenever technical questions or complex deployment scenarios arise, the support team is fast, knowledgeable, and genuinely committed to resolving the issue on the first interaction. Cons The depth of configuration options means there is a brief initial learning curve when setting up fine-grained deployment policies for the first time. However, once your architecture and approval workflows are defined, it runs smoothly on autopilot. Review Source R Reviewer IT Technical Consultant Used the software for: 1-3 years ### "Manage Engine Patch Manager Plus - upgrade issue and fixed" September 7, 2026 5.0 Overall the experience is satisfying, the monthly security patching has been automated and the repetitive work burden has been taken off the shoulder of the admins Pros Security and Vulnerability Management - ease of use Customer Support - technical support is competent in solving sophisticated issues during the recent ME Patch Manager Plus version 11.5.2627.39 update Cons The needs to only apply patches to 50 systems when the deployment is done manually. In addition, the agent update for patch scanning is not real time and the web console does not reflect the managed computers update in real time Review Source R Reviewer Information Security Analyst Used the software for: Less than 1 year ### "Gets the Job Done Without Breaking the Bank" September 1, 2026 5.0 Overall it's been a solid tool for keeping our environment patched and reducing our vulnerability exposure. It does the core job well — scanning for missing patches, deploying them on a schedule, and giving you visibility into what's compliant and what's not. For the price point it's hard to beat, especially if you're a small to mid-sized team without the budget for something like SCCM or Intune. That said, it's not perfect — you'll spend some time wrestling with agent issues and working around UI quirks. But once you get your policies dialed in and the automation running, it becomes pretty hands-off for routine patching. Would recommend it to teams looking for a no-frills patching solution that just works most of the time. Pros The centralized dashboard makes it really easy to see patch status across all endpoints at a glance. Scheduling and automating patch deployments saved us a ton of time compared to doing things manually, and the third-party application patching support was a big plus — not just OS updates but things like Adobe, Java, and browser patches all from one console. The reporting is solid too, which helps when leadership asks where we stand on compliance. Cons The agent can be finicky sometimes — if it goes offline or loses connection to the server, patches just silently fail and you don't always get a clear alert about it. The UI feels dated in spots and can be sluggish when you're working with a large number of endpoints. Rolling back failed patches isn't as straightforward as it should be, and the learning curve for setting up custom deployment policies took more time than expected. Documentation could also be better for some of the advanced features. Review Source Vignesh S. Azure Infrastructure Engineer Used the software for: 1-3 years ### "Good Patch Management Tool - Expecting some improvements" August 21, 2026 4.0 Overall, my experience with ManageEngine Patch Manager Plus has been good. It makes patching much easier by helping us identify missing patches, schedule deployments, and monitor patch status from one place. There are a few areas that could be improved. Sometimes patch failures are difficult to troubleshoot because the error details are not very clear. Also, patching can consume quite a bit of space on the C: drive. It would be helpful to have an easier option to use a dedicated drive for downloading and storing patches, especially on servers with limited C: drive space. Apart from these points, it has been a useful tool and saves us a lot of manual effort. Pros I like the centralized management and automation the most. It significantly reduces the manual effort involved in identifying and deploying missing patches across multiple servers and endpoints. The ability to schedule deployments, manage third-party application updates, and quickly check patch compliance from one console is very useful. Cons The main drawback is that troubleshooting failed patches can sometimes be difficult because the error details are not always clear. Reporting could also be more flexible, with better customization and more detailed failure information. and the patching process can consume a significant amount of disk space on the C: drive, especially when multiple missing patches are downloaded and stored. This can become a concern on customer servers where the OS drive has limited free space. It would be beneficial to have a more straightforward option to configure a dedicated drive specifically for downloading and storing patches, preventing patch-related activities from impacting the available space on the OS drive. The UI works well, but it can sometimes feel a bit complicated and requires quite a few clicks to find what we need. A cleaner and more modern layout, better organization of the menus, and a more customizable dashboard would make it easier to use. It would be great if we could have a quick overview of failed patches, pending patches, compliance, and other important issues on one screen. Review Source R Reviewer Systems Engineer Used the software for: Less than 1 year ### "Strong Patch Management Platform with Room for Better Support" August 29, 2026 4.0 Overall, Patch Manager Plus has been a valuable tool for improving our patching process and building a more consistent endpoint management approach. It gives us better control over workstation updates, compliance visibility, and patch deployment planning. The platform has strong potential for our environment, and with better support engagement, I believe we can get even more value from it. Pros Patch Manager Plus has helped us centralize workstation patching and gain better visibility into patch status across our environment. It makes it easier to identify missing updates, track compliance, and move away from scattered manual checks. The reporting and configuration options are useful, especially as we work toward making it our primary workstation patching platform. Cons The main challenge has been customer support response time. Some issues have taken longer than expected to get proper technical guidance, especially when we needed help reviewing configuration or troubleshooting policy behavior. We are upgrading to Gold/Premium support, so we are hoping that improves the experience and gives us more direct technical assistance. Review Source R Reviewer Deputy Manager Used the software for: 3-5 years ### "Reliable and User-Friendly Patch Management" August 25, 2026 5.0 Overall, ManageEngine Patch provides a reliable and user-friendly patch management experience. The automation, deployment, monitoring, and reporting feature are useful. but more advanced automation and reporting capabilities would further improve the overall experience. Pros ManageEngine patch manger plus offers exceptional value for money with an intuitive interface for maximum ease of use. IT simplifies security and vulnerability management across OS and third-party apps, while smart task and workflow management automates patch deployment schedules. Granular configuration options and reliable cloud integration make handling remote endpoints effortless, all backend by responsive customer support. Cons Patch deployment can sometimes be affected by network connectivity and agent-related issue. Troubleshooting failed deployments cold also be more straightforward with clearer error messages and diagnostics Review Source R Reviewer Senior IT Administrator Used the software for: I used a free trial ### "Software that we need at the price that we can afford" November 10, 2025 5.0 Easy to setup and maintain. Gives flexible options to configure maintenance windows. The software has all required features for a very good price. Pros It's very easy to setup and really do its job. Applications are being patched with minimal user interference. Cons It sometimes have problems with particular patches that requires manual patch upload but these are very rare situations Review Source R Reviewer IT System Manager Used the software for: I used a free trial ### "IT System Manager" January 29, 2026 5.0 customer support helpful flexible configuration choices effectively detects and deploys patches excellent ROI Pros Easy to Use & Simple Interface Centralized Patch Management Third-Party Application Support Reporting & Compliance Visibility Cons Patch Reliability Manual updates needed sometimes Some platform support limitations some patches fail to install or show generic error messages. Review Source R Reviewer ICT Security Manager Used the software for: 1-3 years ### "Patch manager plus review" January 14, 2026 3.0 initially it was good to have visibility over our entire patching status, however over time it become cumbersome to maintain Pros it gives a wholistic view of the patching landscape, with various operating systems and their versions. Cons deploying agents is 32bit for linux. There is also a lot of network traffic noise which is unnecessary. Review Source R Reviewer DevOps Used the software for: Less than 1 year ### "Solid Patch Management Platform with Room to Grow in Transparency and Support Experience" June 4, 2026 4.0 ManageEngine Patch Manager Plus is a capable and relatively easy-to-use patch management solution that delivers solid value, particularly for teams managing distributed endpoint environments. The monitoring console is well-designed, and the core patching workflow is efficient. The responsiveness of customer support is genuinely appreciated. That said, there are meaningful gaps that impact day-to-day operations. The absence of a support ticket portal makes follow-ups unnecessarily difficult to manage. Agent configuration is opaque — better documentation of all tunable parameters would give administrators more control and confidence. The mobile app needs significant stability work before it can be considered fit for use. Overall, the product gets the fundamentals right — but greater transparency, improved configurability, accurate status reporting, and a more structured support experience would elevate it considerably. Pros The patching process is straightforward and intuitive. Even in complex environments, the workflow is easy to follow and doesn't require extensive training to get started. The monitoring dashboard and console provide a clear, at-a-glance view of patch compliance across endpoints, making it easy to prioritise actions and stay ahead of vulnerabilities. Customer support staff are helpful and responsive — they understand issues raised and genuinely try to assist. Cons Support ticket tracking is poor. All follow-ups happen via email, which gets buried among other correspondence. A dedicated support portal — where users can check ticket status, view resolution steps, and track progress — would make a significant difference. Agent configuration lacks transparency. There is insufficient in-product guidance or documentation on the configurable parameters for the USEMS agent, such as scan schedule, CPU throttling, private key management, remote office connectivity, and other tunable variables. Administrators are left to figure things out with little visibility. No option to adjust the refresh cycle, which limits flexibility for teams with specific operational requirements. Deployment status is inaccurate on timeout failures. When a patch fails with "The wait operation timed out" and the retry count is exhausted, the deployment still shows as "In Progress (failed)" instead of "Failed." This is misleading and makes incident triage harder in production environments. The mobile application is unreliable. Tapping a tab causes the entire app to freeze and become unresponsive, making mobile management effectively unusable. Support explanations lack depth. While agents are helpful, resolutions are sometimes provided without sufficient transparency on the root cause or the steps taken — more detailed explanations would build greater trust and help teams learn. Review Source Joanne H. IT Security Administrator Used the software for: 1-3 years ### "A great option for patching Windows devices" March 13, 2026 4.0 I really enjoy using it. Support are quick to respond when tickets are raised, however sometimes it is difficult to get past 1st line. They are helpful though. Pros Patch Manager Plus is a great way to keep on top of patching the estate. It is especially good with Windows devices. There is a wide range of 3rd party applications that are in support. I've found it easy to use, easy to set up automated testing and deployment and I generally like using it. It supports Mac and Linux devices so you can also keep these up to date. Cons My current issue is that the support for 3rd party repositories for Linux is lacking. So Patch Manager is pushing out the OS updates, but no package updates for commonly used programs like Google Chrome, Microsoft Edge and VS Code. Support have put these things forward to the engineering team to see if it can be added in future. Review Source R Reviewer System Administrator Used the software for: 1-3 years ### "The Swiss Army Knife." April 20, 2026 5.0 It’s like having an extra junior admin on the team whose only job is to watch for vulnerabilities 24/7. Pros 1\. The Massive 3rd-Party Catalog. 2. Automated Patch Deployment. 3. Granular Reboot Policies. 4. Centralized Visibility. Cons 1.Remote/Roaming User Struggles. 2.Linux and Mac are "Second-Class Citizens. 3.The "Manual Download" Annoyance. Review Source R Reviewer Network Security Specialist Used the software for: 3-5 years ### "Positive Feedback" December 23, 2025 4.0 I have more that 3 years using and interacting with ManageEngine Patch Manager Plus, and in those 3 years I have really enjoyed this product. Patch management is really easy with Patch Manager Pros a. Ease of use - the product is easy to interact b. Security and Vulnerability Management - patching is made easy and vulnerabilities are minimized and managed Cons There is nothing a have picked as my least favourite thing about ManageEngine Patch manager Plus product Review Source R Reviewer It Engineer Used the software for: 3-5 years ### "Excellent product" April 15, 2026 5.0 We've been using patch manager plus for many years now and find it really easy to use, not just for patching but monitoring. it allows us to split our infrastructure into groups that are managed by different technicians. We're extremely happy with the product! Pros Ease of use, the way you can automate the patching process and rapid response from the support team. Cons Can't really say anything bad about it, it works really well and does the job! It's fast and reliable. Review Source R Reviewer System Administrator Used the software for: 3-5 years ### "A Practical and Dependable Patch Management Solution" February 5, 2026 5.0 Overall, my experience with ManageEngine Patch Manager Plus has been very positive. It provides reliable patch deployment, good visibility into system compliance, and strong automation capabilities that significantly reduce manual effort. Once configured, it runs consistently and helps maintain a secure, well-patched environment with minimal operational overhead. Pros ManageEngine Patch Manager Plus delivers robust patch management across Windows, macOS, and Linux environments with a clean interface and reliable automation. Its scheduling, reporting, and compliance features simplify vulnerability mitigation and reduce manual workload. Overall, it’s an effective solution for maintaining up-to-date systems in enterprise environments Cons What I liked least was that the reporting and analytics dashboards can feel limited compared to some competitors, requiring additional configuration to surface the most actionable insights. Additionally, initial setup and customization for complex environments may take more time than expected. Review Source R Reviewer Deputy Manager Used the software for: 3-5 years ### "Excellent Tool" December 4, 2025 5.0 Overall is great, it's time consuming, better users experienced, easy to access and very much customizable as compared to other software tools. Pros Many features I liked of this tool. Such as Built in supported patches to resolve the failed patches issues Cons Bulk patch deployment on multiple systems on a single deployment job which helps to save much times on spending to deploy patches on multiple systems. Review Source R Reviewer Senior Network Administrator Used the software for: Less than 1 year ### "Local Government Network Admin Job with Ease" June 9, 2026 5.0 ManageEngine is a great Application the assist with my overall daily, weekly, and monthly obligations to make sure my organizations endpoints are safe, secure, and updated. Pros The ease and navigation of the system allows myself, as a Sr Network Administrator assists with rapid deployment based on endpoints needing patches based on criticality. Cons As being new and learning the basic functionality training of the Application, I have am still new and learning how to utilize to the fullest potential. Review Source R Reviewer Cybersecurity Analyst Used the software for: Less than 1 year ### "Cybersecurity Intern " June 15, 2026 5.0 Overall a really good experience, Very easy to learn and get accustomed with. Would say overall a great service Pros Agents work really well, maintaining software catalog is also easy with seperation of versions currently installed Cons I think my least favorite part is how this is just one tool in the suite, combining it with the other tools could add more functionality Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.