--- title: "ManageEngine Patch Manager Plus Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is ManageEngine Patch Manager Plus the right Patch Management solution for you? Explore 407 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://bx-capterra-9jkl9g9y3-g2dm.vercel.app/p/179288/Patch-Manager-Plus/reviews/" page_type: "reviews" language: "en" --- ManageEngine Patch Manager Plus 4.6 (407) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 15th, 2026 # Reviews of ManageEngine Patch Manager Plus Ease of use 4.4 Customer Service 4.5 ## Pros and Cons in Reviews RB Ron B System AdministratorTransportation/Trucking/Railroad, 51 - 200 employeesUsed the software for: Less than 6 months. “The dashboard gives a solid at-a-glance view of patching status, and the level of detail available when configuring update policies lets you get as granular as you need with approval rules and rollout behavior.“ March 2, 2026 DM Dustin M Systems and Network AdminMedical Practice, 201 - 500 employeesUsed the software for: More than 2 years. “Other patching solutions always messed up the reboot order and it would cause chaos with users as would be unable to log in due to the patch software messing up. Because of this patching had to be done manually and that can be torture on Server 2016, that ended when we found Patch Manager Plus and it has been smooth sailing since.“ December 15, 2025 LG Liang G Service Delivery ManagerTelecommunications, 501 - 1,000 employeesUsed the software for: Less than 6 months. “It has significantly reduced our manual patching workload and drastically improved our company's cybersecurity posture. While the UI and initial learning curve could be improved, its reliability in deploying critical patches makes it an essential tool for our IT infrastructure“ May 28, 2026 YM Ye M DevOpsCapital Markets, 201 - 500 employeesUsed the software for: Less than 6 months. “Deployment status is inaccurate on timeout failures. When a patch fails with "The wait operation timed out" and the retry count is exhausted, the deployment still shows as "In Progress (failed)" instead of "Failed."“ June 3, 2026 pr pyarelal r System AdministratorInsurance, 51 - 200 employeesUsed the software for: More than 2 years. “It provides reliable patch deployment, good visibility into system compliance, and strong automation capabilities that significantly reduce manual effort.“ January 28, 2026 Sushil K Assistant ManagerMedia Production, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Sometimes the manual Deployment will take too much of time, and if it fails to deploy, then the tool doesn’t provide clear error messages to fix the failure issue.“ April 12, 2026 BR Bryan R Senior Network AdministratorGovernment Administration, 201 - 500 employeesUsed the software for: Less than 6 months. “ManageEngine is a great Application the assist with my overall daily, weekly, and monthly obligations to make sure my organizations endpoints are safe, secure, and updated.“ June 8, 2026 MC Mark C Site Reliability EngineerTelecommunications, 501 - 1,000 employeesUsed the software for: Less than 6 months. “Reporting could be more customizable, and sometimes the UI feels slightly dated compared to newer tools.“ May 28, 2026 ## Showing most helpful reviews Showing 1-25 of 407 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Magnus B. IT Operations Manager Logistics and Supply Chain Used the software for: I used a free trial ### "Patching made simple" November 4, 2025 5.0 Patch Manager Plus combines broad coverage, centralized management, and efficient local distribution, making it a powerful solution for secure and streamlined patching. In short - one of the best patch management systems i have seen so far. Pros Patch Manager Plus really shines with its extensive app catalog, making it super easy to handle updates for both client and server platforms, including operating systems and various third-party applications. This all-in-one approach takes the hassle out of patching different environments, cutting down on complexity and keeping everything compliant. Cons The user interface requires some time to become familiar with, and the deployment process can occasionally be a bit slow. Alternatives considered [Heimdal Patch & Asset Management](https://www.capterra.com/p/231180/Heimdal-Patch--Asset-Management/) Reason for choosing ManageEngine Patch Manager Plus Broad coverage, centralized management, and efficient local distribution, a powerful solution for secure and streamlined patching. Review Source TT Tu T. Assistant Manager Import and Export Used the software for: 1-2 years ### "Good product but improvement area is available" July 6, 2026 4.0 ME PMP is a good product because it helps automate update management tasks that were previously checked manually one by one. Its dashboard also provides useful visualization for monitoring update status and preparing further action plans. However, the Security and Vulnerability Management area may need further improvement, as the failed update rate remains high even when users proactively check for updates through the Self Service Portal. Pros Cloud integration is very helpful for us to reduce hardware maintenance works in making long terms plans. Cons Security and Vulnerability Management may need to improve. The failed update rate is high even user proactively checks for update via Self Service Portal Alternatives considered [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Reason for choosing ManageEngine Patch Manager Plus Others are lack of support in our market Switched from [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/) Windows Server Update Service only covers Windows updates, while we need update management for all applicable applications. Review Source MS Marco S. Service Desk Lead Marketing and Advertising Used the software for: 1-2 years ### "Budget friendly for small estates " December 23, 2025 2.0 Easy to use - I would recommened it for small sites, with no remote users - as soon as you add any network complexity it gets lost. Pros Budget friendly. The management console is simple, easy to navigate, and pulling meaningful reports is a walk in the park. Cons Updating remote devices is more than challenging, even using the secure gateway. It is slow, painfully slow - when remote users do come into the office we try to update their devices while they are on site - and using PMP we seldom complete the task. Review Source MB Martin B. Endpoint Systems Developer Higher Education Used the software for: Less than 6 months ### "PM+ Just What We Needed" April 10, 2026 5.0 We have been a customer since December 2025. I have been impressed with PM+ so far, Product is good and pretty robust, support is good. As an Enterprise customer, we are entitled to 4 Health checks a year (if required) one on site and the others remote. Pros Firstly, during start up the support received was fantastic and all questions were answered promptly and in a professional manner. The interface is a little bit intimidating at first, but within an hr or so was comfortable navigating the console; with support on hand to respond quickly. Deployment of Agent is comprehensive and with multiple methods of delivery available. PM+, provide many guides which is useful and negates the need to contact support. Setting up APD Policies is logical and straight forward. Deployment of Patches are quick; much quicker than our previous solution. PM+ have managed to capture and deliver many functions to ease the burden of Patch deployment. As part of our subscription (on Premise) we have a variety of tools to use, e.g. Remote Control, WOL, Remote Shutdown/Restart to name but a few. They are serval useful functions and controls within remote control. I also like the way PM+ provide you with a forum with which you can ask for new functions; which they will review and advise if possible. Pm+ is an affordable Patching Solution which; you get a lot of functionality for your ££££ Cons Like many consoles, there are a few quirks. Certain pages have a refresh where others do not, when searching for devices once you refresh it closes the search box, a minor annoyance. Dynamic Group creation suits our environment, however it not available to all functions within the console; although lesser favourable options are available but require more admin over head. Switched from [Ivanti Neurons for Patch Management](https://www.capterra.com/p/193235/Patch-Management/) Recommended and cost, we are moving to intune and needed wanted a pathing solution for managing 3rd party applications Review Source LX Lan X. Systems Engineer Management Consulting Used the software for: I used a free trial ### "Best Patching software yet" June 4, 2026 5.0 Very good! I've used other products and I really like them as well. Making the product available in the cloud is a big PLUS. Pros One of my favorite is that I can choose to patch any system only at startup based on a time window. This prevents the system from being patched accidentally. Cons That there's an easier way for MSSPs to manage multiple clients. For example, having multiple agents with different configurations. I know you can also achieve this by different policies but I'd prefer a dashboard with actual clients vs different locations. Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing ManageEngine Patch Manager Plus You can configure Patch Manager in many different ways. Switched from [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) The versatility of Patch Manager Plus and GUI Review Source YM Ye M. DevOps Capital Markets Used the software for: Less than 6 months ### "Solid Patch Management Platform with Room to Grow in Transparency and Support Experience" June 3, 2026 4.0 ManageEngine Patch Manager Plus is a capable and relatively easy-to-use patch management solution that delivers solid value, particularly for teams managing distributed endpoint environments. The monitoring console is well-designed, and the core patching workflow is efficient. The responsiveness of customer support is genuinely appreciated. That said, there are meaningful gaps that impact day-to-day operations. The absence of a support ticket portal makes follow-ups unnecessarily difficult to manage. Agent configuration is opaque — better documentation of all tunable parameters would give administrators more control and confidence. The mobile app needs significant stability work before it can be considered fit for use. Overall, the product gets the fundamentals right — but greater transparency, improved configurability, accurate status reporting, and a more structured support experience would elevate it considerably. Pros The patching process is straightforward and intuitive. Even in complex environments, the workflow is easy to follow and doesn't require extensive training to get started. The monitoring dashboard and console provide a clear, at-a-glance view of patch compliance across endpoints, making it easy to prioritise actions and stay ahead of vulnerabilities. Customer support staff are helpful and responsive — they understand issues raised and genuinely try to assist. Cons Support ticket tracking is poor. All follow-ups happen via email, which gets buried among other correspondence. A dedicated support portal — where users can check ticket status, view resolution steps, and track progress — would make a significant difference. Agent configuration lacks transparency. There is insufficient in-product guidance or documentation on the configurable parameters for the USEMS agent, such as scan schedule, CPU throttling, private key management, remote office connectivity, and other tunable variables. Administrators are left to figure things out with little visibility. No option to adjust the refresh cycle, which limits flexibility for teams with specific operational requirements. Deployment status is inaccurate on timeout failures. When a patch fails with "The wait operation timed out" and the retry count is exhausted, the deployment still shows as "In Progress (failed)" instead of "Failed." This is misleading and makes incident triage harder in production environments. The mobile application is unreliable. Tapping a tab causes the entire app to freeze and become unresponsive, making mobile management effectively unusable. Support explanations lack depth. While agents are helpful, resolutions are sometimes provided without sufficient transparency on the root cause or the steps taken — more detailed explanations would build greater trust and help teams learn. Review Source AK Ajay K. Sr. System Administrator Information Technology and Services Used the software for: 1-2 years ### "Endpoint management that scales well with our infrastructure." July 16, 2026 5.0 It’s a solid tool that does exactly what it says on the box. It’s made managing our fleet a whole lot easier. Pros Honestly, the patch management is a lifesaver for our team. We used to struggle to keep severs up to date, but this lets us push updates seamlessly without interrupting the users. The remote control tool is also super fast when we need to jump on any servers to fix something. Cons The web interface is pretty packed. It takes a minute to find where certain settings are buried if you haven't used them in a while. I wish the search bar inside the console was a bit smarter. Review Source GM Glenn M. Sr. IT administrator Chemicals Used the software for: 2+ years ### "Sr. Systems Administrator" June 15, 2026 5.0 I have been using it for the last 8 yrs in 3 companies. I enjoy the simplicity of your product. working in AD, patching, running powershell. Great product Pros the integration with Active Directory. The tools available. Your product makes admin work simple and easy Cons I haven't found any at this time. When I feel I need to leave your product I find ways to make it work. Review Source BR Bryan R. Senior Network Administrator Government Administration Used the software for: Less than 6 months ### "Local Government Network Admin Job with Ease" June 8, 2026 5.0 ManageEngine is a great Application the assist with my overall daily, weekly, and monthly obligations to make sure my organizations endpoints are safe, secure, and updated. Pros The ease and navigation of the system allows myself, as a Sr Network Administrator assists with rapid deployment based on endpoints needing patches based on criticality. Cons As being new and learning the basic functionality training of the Application, I have am still new and learning how to utilize to the fullest potential. Review Source MC Mark C. Site Reliability Engineer Telecommunications Used the software for: Less than 6 months ### "Review for Daniel" May 28, 2026 5.0 Overall, my experience has been very positive. It’s a reliable and cost-effective solution that simplifies patch management and improves patching without adding complexity. Pros It’s very easy to deploy and use, with a clean interface that makes patching straightforward. The automation features save a lot of time, and the ability to manage patches across multiple systems from a single console is very efficient. Cons Reporting could be more customizable, and sometimes the UI feels slightly dated compared to newer tools. Review Source JC Julian C. Sr. Systems Administrator Hospital & Health Care Used the software for: 2+ years ### "Patch Manager Plus - Several Years in Production" May 12, 2025 5.0 Client is easy to install and very light weight - does not use any noticeable amount of device resources. Deployments are quick and easy to update/follow. Pros We implemented PMP prior to COVID when work-from-home was not as prevalent as it was now. Network reliant patching would have been a major headache without PMP. Deployments are very easy to manage and report on. My favourite element of the main dashboard is the RSS of latest security news which links directly to patch updates. Cons Reporting is slightly weak - it has gotten better recently but this is one of the more lacking aspects of the suite. (e.g. the client scans for installed software but can't report on it...) Switched from [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Bandwidth was limited in the company and thousands of devices pulling from a single internal source was a massive strain on the network usage. Review Source AB Alex B. IT Manager Electrical/Electronic Manufacturing Used the software for: I used a free trial ### "Excellent software for managing updates" August 3, 2025 4.0 Overall satisfied with the product. Helps me a lot with general maintenance of software updates and security vulnerabilities. Pros Excellent software for managing updates and security vulnerabilities. Easy to use. Convenient and logically arranged menus. Good online help. A great alternative to WSUS. Cons No remote control option. Some updates are not downloaded automatically and require manual download and upload to the server before distribution. Although the management interface includes a detailed explanation and a download link, it is not clear why the download is not performed automatically. Alternatives considered [Atera](https://www.capterra.com/p/144309/Atera/) Reason for choosing ManageEngine Patch Manager Plus Broader support for third-party products and a lower price. Review Source MI Matt I. IT Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Simple and Cost Effective" December 2, 2025 4.0 It simply just works. I can't recall having an issue with the system where I have not been able to perform basic tasks. Pros ManageEngine Patch Manager Plus is a great tool for getting a centralized view of systems and their current patch status - but to be able to also manage the patches from that interface just makes life easier! Cons I must admit that the backend management is a bit clunky. While easy to deploy and manage, doing work on the backend is a little more manual. Alternatives considered [Action1](https://www.capterra.com/p/180609/Action1-RMM/) Reason for choosing ManageEngine Patch Manager Plus Action1 does not currently have a linux agent. Review Source SK Sunil K. AGM IT Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Effective Tool for OS and Third-Party Patch Management" April 28, 2026 5.0 Overall experience with ManageEngine Patch Manager Plus Overall, the experience has been positive and it has significantly simplified patch management. The platform helped automate patch deployment and reduced manual intervention for routine updates. Managing OS and third-party application patches from a single console improved operational efficiency. Patch compliance visibility helped track vulnerable systems more effectively. There were occasional challenges with troubleshooting failed deployments and navigating the UI. Despite a few limitations, it offers strong value for organizations looking for a cost-effective patch management solution. Pros Pros: What I liked most about ManageEngine Patch Manager Plus Centralized dashboard to manage patching across all endpoints from one place Automated patch deployment, scheduling, and approval workflows Supports patching for both operating systems and third-party applications Helps quickly identify missing patches and vulnerable systems Reduces manual effort and improves overall patch compliance Flexible deployment options with minimal user disruption Supports Windows, and Linux environments Easy to deploy and manage for mid-sized organizations Cons Cons: What I liked least about ManageEngine Patch Manager Plus User interface feels outdated and could be more intuitive Initial setup and policy configuration can take time Patch deployment failures sometimes require manual troubleshooting Reporting and dashboard customization options are limited Support response time can be inconsistent for complex issues Agent performance may occasionally impact endpoint resources Third-party patch catalog could be broader for niche applications Review Source NKP Niraj Kumar P. Assistant Manager – IT Hospital & Health Care Used the software for: Less than 6 months ### "Reliable and Easy Patch Management Solution" April 1, 2026 5.0 Overall, my experience with ManageEngine Patch Manager Plus has been very positive. It has improved our patch management process and reduced security risks. Automation and reporting features make it a reliable solution for enterprise IT environments. I would definitely recommend it to organizations looking for an effective patch management tool. Pros Easy to use tool with strong patch automation. Helps keep systems secure and updated. Good support and detailed reports. Cons Initial setup and configuration can be slightly complex for first-time users and requires some learning. Also, the user interface can feel a bit overwhelming initially, especially in large environments. Review Source Leonard M. Network Security Specialist Hospital & Health Care Used the software for: 2+ years ### "Positive Feedback" December 19, 2025 4.0 I have more that 3 years using and interacting with ManageEngine Patch Manager Plus, and in those 3 years I have really enjoyed this product. Patch management is really easy with Patch Manager Pros a. Ease of use - the product is easy to interact b. Security and Vulnerability Management - patching is made easy and vulnerabilities are minimized and managed Cons There is nothing a have picked as my least favourite thing about ManageEngine Patch manager Plus product Review Source AC Aaron C. Sys Admin Gambling & Casinos Used the software for: 2+ years ### "Easy, intuitive product " February 25, 2026 5.0 Great experience. Easy to use, simple and beautiful. Just works. Useful features, and good presentation. Pros Ease of use. Automatic patch download caching. Easy scheduled reboots. Integration with Tenable. I love being able to sort by how many missing patches, or being able so export reports, and seeing restart necessary status, Cons No dark mode, but how now been added. I wish app updates for Patch Manager Plus were more streamlined and automatic. Review Source pR pyarelal R. System Administrator Insurance Used the software for: 2+ years ### "A Practical and Dependable Patch Management Solution" January 28, 2026 5.0 Overall, my experience with ManageEngine Patch Manager Plus has been very positive. It provides reliable patch deployment, good visibility into system compliance, and strong automation capabilities that significantly reduce manual effort. Once configured, it runs consistently and helps maintain a secure, well-patched environment with minimal operational overhead. Pros ManageEngine Patch Manager Plus delivers robust patch management across Windows, macOS, and Linux environments with a clean interface and reliable automation. Its scheduling, reporting, and compliance features simplify vulnerability mitigation and reduce manual workload. Overall, it’s an effective solution for maintaining up-to-date systems in enterprise environments Cons What I liked least was that the reporting and analytics dashboards can feel limited compared to some competitors, requiring additional configuration to surface the most actionable insights. Additionally, initial setup and customization for complex environments may take more time than expected. Review Source VR Verified Reviewer Senior Associate Engineer Insurance Used the software for: Less than 6 months ### "Great Product with Strong Features" February 22, 2026 5.0 Pros I liked the overall stability and user‑friendly interface of Patch Manager Plus. The product simplifies patch deployment and provides good automation capabilities. It's a great tool for maintaining compliance and ensuring systems stay secure. Cons Some areas could be improved, especially real‑time monitoring. I feel the dashboard could show more live statistics to help quickly track patch progress and system status. Review Source JP Jacob P. IT Business Analyst Banking Used the software for: 6-12 months ### "Makes workstation patching easy" December 4, 2025 5.0 My overall experience with Patch Manager is very positive. It works much better than our previous solution, and the interface is easy to understand. Pros Patch Manager Plus makes it very easy to deploy critical updates to our fleet of 400+ workstations. The ability to patch 3rd party apps is also very nice. Cons Updates will occasionally fail to deploy with generic error messages. Most time they will succeed on second/third attempts, but every once in a while, I will need to remote into the machine and manually install the updates. Thankfully this is pretty rare. Review Source RS Ryoga S. エンジニア Computer Networking Used the software for: I used a free trial ### "Flexible patch management" November 27, 2025 5.0 I think it’s an excellent product because it supports a flexible design philosophy. As for operational impressions, I’ll be able to share more after I’ve had some hands-on experience. Pros It excels at automatically detecting the latest patches and keeping systems up to date at all times. The required settings are intuitive and easy to understand, and it can flexibly accommodate even complex requirements. In addition, its health checks highlight vulnerable areas, which improves operational efficiency. Cons If I had to point out one drawback, it’s that because it can flexibly handle complex requirements, some settings could feel buried. Once you review them, it’s unlikely you’ll miss anything, but I felt that intuitive, easy-to-understand options and more complex areas are mixed together. Review Source TT Tomson T. Desktop Support Computer & Network Security Used the software for: 6-12 months ### "Solid Performance with Room for Custom Script Support" May 1, 2026 4.0 So far everything looks good, but having the ability to create custom scripts would make it even better. Pros It allows me to efficiently patch Windows updates and manage updates for some third-party applications across systems. Cons We are unable to deploy custom scripts at this time, and support for third-party application updates is not included in this solution. Review Source VR Vinay R. SYSTEMS ADMINISTRATOR Banking Used the software for: Less than 6 months ### "A Reliable Patch Management Solution" December 17, 2024 4.0 My overall experience with ManageEngine Patch Manager Plus has been positive. It simplifies patch management and ensures systems stay secure and up-to-date with minimal manual intervention. It’s reliable and helps us maintain compliance effortlessly. Pros ManageEngine Patch Manager Plus automates the patching process seamlessly, saving time and effort. I really like its ability to handle both OS and third-party application updates, along with detailed reporting for compliance. Cons The initial setup can be time-consuming, and the interface feels slightly outdated. A modernized UI would improve the user experience. Review Source dP diego P. ict manager Food & Beverages Used the software for: 1-2 years ### "safe and value for money patch manager" November 18, 2025 5.0 We make some initial configuration with our partner, then ourselves configured all 100 client and 25 server, setup automatic by install in active directory Pros we have 100 client and 25 server, it was easy to setup the environment and it is safe to patch client and servers. some issue in just one case but customer support resolved it quickly. Cons some of the features of endpoint central would be great on patch manager plus, but having the same price. in two word: more features :-) Review Source VS Vidit S. CloudOperation Engineer Hospital & Health Care Used the software for: I used a free trial ### "Comprehensive Patch Management With Strong Automation Capabilities" November 7, 2025 5.0 ManageEngine Patch Manager Plus is a robust, enterprise-grade patching solution that delivers strong automation, granular control, and wide OS/app coverage. It is best suited for IT teams that manage distributed environments and need reliable patch compliance without heavy manual intervention. Pros • Very strong automation and scheduling • Broad third-party patch coverage • Scales well for distributed and enterprise environments • Detailed reporting and compliance tracking • Reliable agent performance with minimal failures Cons • Initial configuration can be complex • UI responsiveness can lag in large environments • Limited real-time remote control compared to RMM-focused tools • Some features require integration with other ManageEngine products Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.