# Zinc Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Zinc Software - reviews, pricing plans, popular comparisons to other Reference Check products and more. Source: https://www.capterra.com/p/179293/Zinc --- # Zinc Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Zinc ## What is Zinc? Looking for a better way to do background checks? Zinc’s all-in-one platform makes it simple to customise checks, send them to candidates, and get the results delivered directly to your HRIS or ATS. We’re here to turn bad to brilliant, saving you time and improving the candidate experience. No matter where your candidates live and work, Zinc offers reusable and global right-to-work checks that comply with local regulations. Integrated directly with HMRC, companies see results in just seconds. Zinc also simplifies a wide range of checks, including education, criminal records, financial checks, and more. Zinc automates reference follow-ups and speeds through verifications, helping you reduce time to hire from weeks to days. And with less time on admin, you can focus on big-picture projects that make the most impact. ## What is Zinc used for? [Background Check](https://www.capterra.com/background-check-software/)[Reference Check](https://www.capterra.com/reference-check-software/) Top alternative Featured Overall rating Based on 221 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Zinc?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://zinc.work&name=Zinc) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zinc 4.8 (221) VS. [4.6 (36)](https://www.capterra.com/p/276237/AssureHire/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (221) Ease Of Use 4.7 (36) Value For Money 4.7 (145) Value For Money 4.5 (33) Customer Service 4.8 (192) Customer Service 4.5 (35) ## Zinc alternatives [4.5 (301)](https://www.capterra.com/p/177814/Checkr/reviews/) Starting price $29.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (468)](https://www.capterra.com/p/190447/RefNow/reviews/) Starting price $12.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.9 (49)](https://www.capterra.com/p/183558/Vitay/reviews/) Starting price $699.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (18)](https://www.capterra.com/p/181402/Checkmate/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/179293/Zinc/alternatives/) ## FAQs about Zinc Overview ### What problems does Zinc solve? Zinc solves slow, manual, and confusing background screening by automating identity, criminal, right-to-work, and reference checks in one clear workflow. It reduces time spent chasing referees, uploading documents, and sending status updates. Recruiting, HR, compliance, and small hiring teams benefit most, especially when onboarding candidates across countries. Answer based on 154 reviews Overview ### Which roles and teams benefit most from Zinc? Zinc is most used by customer support teams, care and support workers, and technical product teams. Support specialists and representatives rely on it to resolve issues quickly and coordinate responses, while carers and supervisors use it for communication and task updates. Engineers and product managers benefit from streamlined collaboration and faster operational workflows. Answer based on 220 reviews Overview ### What company size and industries is Zinc built for? Zinc is all-in-one background and reference-checking software used most by enterprises at 41%, with Financial Services leading at 18%. It also serves small businesses at 38% and midsize companies at 21%, with strong adoption in Information Technology and Services at 10% and Computer Software at 9%, mainly for background checks. Answer based on 220 reviews Features and Usability ### What are the key features of Zinc? Zinc includes core screening features like background checks, employment verification, identity verification, and reference checking, plus applicant tracking and ATS integrations. Reviewers also highlight its activity dashboard, status tracking, email notifications, mobile access, and API, which support fast process completion and visibility across hiring workflows. Answer based on 74 reviews Limitations ### Does Zinc have bugs or technical issues? Zinc works reliably for most teams, but occasional glitches can affect submissions, edits, notifications, and document checks. Hiring teams and candidates often say support resolves problems quickly, though some users still want clearer status updates, easier correction of submitted details, and fewer region-specific setup issues. Answer based on 45 reviews Integrations ### Which third-party tools and platforms does Zinc integrate with? Zinc integrates with 10 third-party recruiting and HR platforms, including Greenhouse, Workable, Teamtailor, Ashby, BambooHR, Lever, LinkedIn Talent Hub, SmartRecruiters, SAP SuccessFactors HCM, and Workday HCM. It also connects with Comeet, PinPoint, Tribepad, Vanta, and iCIMS Hire. Answer based on 13 reviews Getting Started and Support ### What training and onboarding options does Zinc offer? Zinc provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online training support guided setup, webinars cover scheduled instruction, documentation offers written reference material, and videos provide visual walkthroughs for learning features and steps. Answer based on 1 reviews Getting Started and Support ### What customer support options does Zinc offer, and how do users rate the experience? Zinc offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as quick, attentive, and helpful, with fast issue resolution and clear guidance during setup and checks. A few mention occasional less-helpful agents or process delays, but follow-up support usually resolves problems promptly. Answer based on 59 reviews Reference requests ### How well does Zinc handle reference requests? Zinc handles reference requests efficiently, especially for hiring teams that want faster outreach and less manual follow-up. Recruiters and candidates value the automation, templates, and ATS connections, but some teams find editing sent requests awkward, email delivery inconsistent, and customization limited for different referee types or compliance needs. Answer based on 44 reviews ## Who uses Zinc? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 162 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 162 reviews Customer Services & Support 20% Customer Services & Support 20% Human Resources 19% IT & Software Development 14% Finance & Accounting 11% Others 36% Top industries Based on 162 reviews Financial Services 47% Banking 23% Computer Software 16% Automotive 7% Other 7% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Background Screening 4.8 (133) 86.47% of 133 reviewers that rated this feature as important or highly important With this capability, you can quickly and smoothly conduct background checks for new hires, meeting regulatory and client requirements. Reviewers appreciate the transparent, user-friendly process, fast turnaround, and the clarity it brings to hiring decisions. Criminal History Verification 4.8 (116) 78.45% of 116 reviewers that rated this feature as important or highly important Zinc offers an easy and quick way to check criminal backgrounds, helping you make informed hiring decisions and meet industry regulations. Some reviewers find the process straightforward and fast, though a few mention minor issues with document formats and regional requirements. Identity Verification 4.8 (116) 81.03% of 116 reviewers that rated this feature as important or highly important It gives you a fast and reliable way to confirm identities, using AI for document checks and supporting compliance like UK Right to Work. Users think the process is easy, quick, and clear, with helpful support if issues arise. Reference Request Automation 4.7 (74) 79.73% of 74 reviewers that rated this feature as important or highly important This aspect helps you automate reference checks, saving time and reducing admin work. Reviewers indicate the integration with ATS tools like Greenhouse is seamless, though some users say customization options for reference criteria could be improved. Employment Screening 4.8 (84) 75.00% of 84 reviewers that rated this feature as important or highly important Screen and verify candidates for professional roles Data Verification 4.8 (76) 69.74% of 76 reviewers that rated this feature as important or highly important Process of checking different types of data for accuracy to avoid errors or inconsistencies Zinc 45 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Find and manage potential candidates and their applications and resumes through the recruiting life cycle Creation, administration, and evaluation of assessments or tests With this capability, you can quickly and smoothly conduct background checks for new hires, meeting regulatory and client requirements. Reviewers appreciate the transparent, user-friendly process, fast turnaround, and the clarity it brings to hiring decisions. Software's ability to perform similar action on multiple similar files simultaneously Ability to request multiple references in the same batch Record candidates' information such as role, professional qualifications, experiences, skills or attributes Track and manage adherence to policies for any service, product, process, or supplier Zinc offers an easy and quick way to check criminal backgrounds, helping you make informed hiring decisions and meet industry regulations. Some reviewers find the process straightforward and fast, though a few mention minor issues with document formats and regional requirements. Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Process of checking different types of data for accuracy to avoid errors or inconsistencies Verify an individual's educational past, including degree, training, or certification claims, among others Reminders sent via email The method of requesting and completing tasks or providing/accessing information Screen and verify candidates for professional roles Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Identify and prevent suspicious activity It gives you a fast and reliable way to confirm identities, using AI for document checks and supporting compliance like UK Right to Work. Users think the process is easy, quick, and clear, with helpful support if issues arise. Access software remotely via mobile devices Ability to fill out and submit application forms on the web Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Tools to find, assess, and hire suitable candidates for a job within an organization Process used by hiring managers to get more information about a candidate by contacting previous employers This aspect helps you automate reference checks, saving time and reducing admin work. Reviewers indicate the integration with ATS tools like Greenhouse is seamless, though some users say customization options for reference criteria could be improved. Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Screening performed by employees working for the vendor. Software functionality is offered on top of these services. Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Track the status over time for a request, process, asset, or transaction Create and manage surveys Repository of pre-built questionnaires that can be used as is Set up connections to third-party platforms to improve business processes Interact with data visualization elements, such as charts and graphs, to drill down into data Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.8 (221) 4.8 Based on 221 reviews ## Pricing Value for money 4.7 (145) ### Starting price Free trial available Value for money 4.7 (145) 4.7 Based on 145 reviews ## Integrations [ BambooHR](https://www.capterra.com/p/110968/BambooHR/)[ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[ iCIMS Hire](https://www.capterra.com/p/93248/iCIMS-Recruit/)[ Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)[ Workable](https://www.capterra.com/p/130175/Workable/)[ Lever](https://www.capterra.com/p/142452/Lever/)[ SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[ SmartRecruiters](https://www.capterra.com/p/123833/SmartRecruiters/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (192) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (192) 4.8 Based on 192 reviews ## User reviews Overall rating 4.8 Based on 221 reviews Filter by rating 5(181) 4(35) 3(5) 2(0) 1(0) Mentioned topic Sorted by most recent JS Jed S. Talent Acquisition Manager Computer Software ### "Simple, Transparent, Easy ROI, & Built for Speed" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 17, 2026 We have been with Zinc for 2 years now and won't look back - it gives both the TA and HR team transparency and regular updates and any issues that need to be addressed. Pros Zinc has been a great addition to our TA arsenal, its simple and easy to use and most importantly quick and compliant! The cost is the best we have checked against the market and the speed in the service (even for international) is very impressive! Cons Nothing so far, we have had it for 2 years and never had any reason to change to another system - it integrates seamlessly into our ATS aswell Switched from [VERO](https://www.capterra.com/p/215639/Vero/) Mounting costs and also moved data Centre outside of the UK without informing us Alternatives considered [Checkr](https://www.capterra.com/p/177814/Checkr/) [Enterprise Advantage](https://www.capterra.com/p/132359/Enterprise-Advantage/) [HireRight](https://www.capterra.com/p/100993/HireRight/) Reasons for choosing Zinc Quick solutions and cost in comparison was a lot cheaper Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User People Operations Information Services ### "Frustrating Experience with Poor Support and High Costs" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 19, 2025 My overall experience with Zinc has been mainly negative, largely due to poor customer service. When issues arise, responses are slow or sometimes nonexistent—especially when queries are referred to the technical team. This has caused frustration for new starters and led to a poor onboarding experience. Additionally, the service is quite pricey considering the challenges we've faced. Pros What I liked most about Zinc was the speed—it made the whole process feel smooth and efficient, which I really appreciated. Cons What I liked least about Zinc was the customer service experience when something goes wrong. If an issue is referred to the technical team, you often don’t hear back—even after multiple follow-ups. The wait times can be lengthy, and it can feel quite frustrating when you're trying to resolve something quickly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CS Claire S. Head of Talent Computer Software ### "Couldn’t live without it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 25, 2024 From the start it’s been brilliant support with set up, training and integrations with our ATS Pros It has saved an incredible amount of time for us as a team and we now have the confidence that we are always compliant Cons Difficult to say we have just renewed with them and i didn’t have any suggestions on improvements because it does everything I need. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 30, 2024 Thanks for your kind words on Zinc Claire, we really appreciate it! Best, Rachel at Zinc VK Vikas K. Supervisor Civil Engineering ### "My experience with Zinc" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 March 1, 2024 Pros Identity check Employee check Sanction and watch list check These checks completed very fast Cons Education check takes time as per my experience and it need to be improved. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 22, 2024 Thanks for taking the time to leave us a review, we really appreciate your feedback! AS Ankita S. CS Banking ### "Accurate and Hassle free " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 19, 2024 Pros It is hassle free and works accurately for background checks for both employers and employees. Cons There is no such thing i dislike about zinc Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 22, 2024 Thanks for your lovely words on Zinc! We really appreciate it AS Aline S. Intern Financial Services ### "Good service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 2, 2024 Pros Customer service. The person was very nice and attentive. Cons Not being able to send a second email to the referent Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 22, 2024 Thanks for leaving us a review! It's great to hear you loved our customer support experience. CM Chris M. Engineer Automotive ### "Zinc - Background Check" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 2, 2024 Pros Easy to use, quick responses, quick turnaround. Cons The UI did not bring me back to the main menu where I could see the remaining items in the background check each time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 22, 2024 Thanks for taking the time to leave us a review! We really appreciate your feedback. LC Leonardo C. Senior recruiter Banking ### "Fast and complete" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 2, 2024 Everything is easy to access and to understand. Pros The tools is fast and the support team seems great Cons A little bureaucratic in general, but it’s necessary Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 22, 2024 Thanks for leaving Zinc a review! We really appreciate it! VK Vishal K. AML KYC Analyst Telecommunications ### "The best Automated BGV tool ever " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 2, 2024 The experience was up to the mark and I enjoyed it while using. Pros Simple to use and least time consuming with smooth interface. Cons There are less options available to choose in the qualification check section for example: if any person with whose highest qualification is 12th standard, then what option he will choose it's a bit complicated. Kindly provide some specific options to those whose highest qualification is 12th pass or they are pursuing their Graduation degree That's all. Switched from [HireRight](https://www.capterra.com/p/100993/HireRight/) Quite complicated to use and one can not use it properly on their smartphones. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 22, 2024 Thanks for taking the time to leave Zinc a review! Your feedback is extremely insightful and valueable to us. AG Anurag G. Team Leader Financial Services ### "Review for BGV" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 2, 2024 Pros It is great to see that Zinc keeps transparency between employees and references Cons Its time consuming. The background verification process can be much faster. However, it is doing great though. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 22, 2024 Thanks for taking the time to leave us a review! We pride ourselves on increasing transparency for employees and references :) [View all Reviews](https://www.capterra.com/p/179293/Zinc/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [RefNow vs Zinc](https://www.capterra.com/compare/179293-190447/Zinc-vs-RefNow)[HiPeople vs Zinc](https://www.capterra.com/compare/179293-211940/Zinc-vs-HiPeople)[Discovered vs Zinc](https://www.capterra.com/compare/139913-179293/Discovered-vs-Zinc) [VidCruiter vs Zinc](https://www.capterra.com/compare/127883-179293/VidCruiter-vs-Zinc)[Employment Hero vs Zinc](https://www.capterra.com/compare/144645-179293/Employment-Hero-vs-Zinc)