# Page 3 | Zinc Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Zinc the right Reference Check solution for you? Explore 220 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/179293/Zinc/reviews

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Zinc

4.8 (220)

[View alternatives](https://www.capterra.com/p/179293/Zinc/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Zinc

## Showing most helpful reviews

Showing 51-75 of 220 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RW

Ravine W.  
Hr Admin  
Media Production  
Used the software for: Less than 6 months

### "ease"

August 15, 2023

5.0

efficient, simple to use and references are completed quickly

Pros

its easy to use, quick and great customer service

Cons

unable to view referee details inputted until they are fully complete

Review Source

Response from Zinc Work

September 3, 2023

Hi Ravine, thanks for leaving a review on Zinc! It's great to hear you found Zinc really easy to use and that you had a great experience with our lovely customer support team. All the best, Rachel from Zinc

AG

Anurag G.  
Team Leader  
Financial Services  
Used the software for: Less than 6 months

### "Review for BGV"

February 2, 2024

5.0

Pros

It is great to see that Zinc keeps transparency between employees and references

Cons

Its time consuming. The background verification process can be much faster. However, it is doing great though.

Review Source

Response from Zinc Work

March 22, 2024

Thanks for taking the time to leave us a review! We pride ourselves on increasing transparency for employees and references :)

BA

Bello A.  
Distributor Sales Partner  
Consumer Services  
Used the software for: Less than 6 months

### "Satisfied "

September 11, 2023

5.0

I'm satisfied

Pros

It's easier to use and well programmed with

Cons

It is easier to use and well programmed to use ...

Review Source

Response from Zinc Work

September 21, 2023

Thanks for taking the time to leave Zinc a review, we really appreciate it! Best, Rachel from Zinc

DS

Dhaval S.  
VP - Technical and Projects  
Chemicals  
Used the software for: I used a free trial

### "User Review by DNS"

November 1, 2023

5.0

The Overall experience was very nice with Zinc

Pros

It is simple to use abs gets a very quick and prompt update

Cons

Reference emails sent are blocked by the firewall. Need to clear the security checks

Review Source

Response from Zinc Work

February 2, 2024

Thanks for your feedback. We'll look into the deliverability of the reference emails. Best, Rachel

MS

Mohit S.  
Support specialist-English  
Financial Services  
Used the software for: Less than 6 months

### "Satisfaction "

October 19, 2023

5.0

Pros

This is very User friendly, one can rely on this.

Cons

The Time span of verification might be shorter than usual.

Review Source

Response from Zinc Work

October 20, 2023

Thanks for your feedback on Zinc! It's great to hear you found it easy to use. Best, Rachel from Zinc

SC

Shae C.  
People Administrator  
Media Production  
Used the software for: 2+ years

### "Great Software"

February 24, 2023

5.0

Pros

It’s always easy for users. You can navigate and it can be used on any device.

Cons

Honestly nothing, I have no issues with it.

Review Source

FA

Faraz A.  
Customer support specialist  
Banking  
Used the software for: Less than 6 months

### "Great experience "

September 26, 2023

5.0

Pros

It's time saving. All the checks were completed in a short span of time as compared to other competitors

Cons

Nothing. I loved everything except the time taken for educational qualification check

Review Source

Response from Zinc Work

October 20, 2023

Thanks for your feedback! It's great to hear you were able to complete your checks a lot faster using Zinc. Best, Rachel from Zinc

LP

Linda P.  
Lead Digital Delivery Manager  
Government Administration  
Used the software for: Less than 6 months

### "Professional and speedy "

December 2, 2022

5.0

Exceptional software which would highly recommend

Pros

The dashboard and notifications were the most impactful for me as at a glance I could see the status of references and checks

Cons

The background checks are high level, would be good to have a little more detail when drilling down

Review Source

ON

Onome N.  
Carer  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Reliable,concise and prompt."

March 12, 2023

5.0

It was a fantastic and very short and less cumbersome compared to other I have used.

Pros

Timeliness, responsiveness and conciseness of what is expected of user with being ambiguous made me like their process.Unlike other reference checks and background checks,Zinc was very reliable and informed user at every stage and what is expected and what can be done to complete each stage. This was very encouraging.

Cons

The only area I can point out is the process of inputting signature in the form ,it was a bit complex.

Review Source

sT

shashidhar T.  
AML Analyst  
Banking  
Used the software for: I used a free trial

### "Easy to Use "

September 5, 2023

4.0

Pros

It was an good experience to use Zinc , Easy to Navigate

Cons

Nothing as of now , educational verification is taking more time I guess

Review Source

Response from Zinc Work

September 18, 2023

Thanks for leaving a review on Zinc! It's great to hear you found it easy to use. Best, Rachel from Zinc

AP

Ankit P.  
Fincrime anylist  
Financial Services  
Used the software for: I used a free trial

### "Awesome very easy to navigate and understand all the question."

October 31, 2023

5.0

Pros

The interface and easy navigation .As a users I'm very satisfied because it is designed to use very easily and step by step guiding is very awesome

Cons

Nothing much because it is very awesome very good.

Review Source

Response from Zinc Work

February 2, 2024

Thanks for your lovely feedback! Best, Rachel

FA

Funmi A.  
Professional carer  
Hospital & Health Care  
Used the software for: Less than 6 months

### "An app that communicates at the speed of light"

March 3, 2023

5.0

Pros

All the features on the zinc app. Ease of use, seamless feedback

Cons

Nothing. I love everything about zinc software

Review Source

AE

Angie E.  
Onboarding Partner  
Mental Health Care  
Used the software for: Less than 6 months

### "Review for Zinc"

August 4, 2023

4.0

Brilliant

Pros

I generally love Zinc, its fast, incredibly easy to use. What is there not to like!

Cons

I would like to see telephone numbers for the companies that have been referenced as we sometimes have questions we need to ask them. This is a very small con though.

Review Source

Response from Zinc Work

August 8, 2023

Thanks for your lovely words about Zinc, Angie! It's great to hear you love Zinc and find it easy to use. That's great feedback about visibility over telephone numbers too. Many thanks, Rachel

KG

Ketan G.  
Senior Analyst  
Information Technology and Services  
Used the software for: I used a free trial

### "Background Check "

September 20, 2023

5.0

Pros

Fast and paced processing , user friendly

Cons

Easy to use and understandable, can be scaled easily

Review Source

Response from Zinc Work

September 21, 2023

Thanks for leaving Zinc a review! We really appreciate your feedback. Best, Rachel from Zinc

JK

Justyna K.  
Instructional Designer  
Hospitality  
Used the software for: Less than 6 months

### "Great system for checking references"

September 6, 2023

5.0

Pros

Zinc platform is very easy to use. It provides automation and transparency which is something I've not seen done this well before.

Cons

There seem to be some glitches in the system, e.g. once a name of the company is assigned to an email address, it can't be changed by the user. However, the customer support is able to resolve it very quickly.

Review Source

Response from Zinc Work

September 21, 2023

Thanks for leaving us a review! It's great to hear you find Zinc easy to use. I'm pleased customer support was able to easily resolve your issue. Best, Rachel from Zinc

NK

Natalija K.  
Settlement officer  
Financial Services  
Used the software for: Less than 6 months

### "\[sensitive content hidden\] in company 3S Money "

June 30, 2023

5.0

Pros

Very supportive team members. Easy understandable how to use your application form.

Cons

Easy conversation, quick answers from the team.

Review Source

Response from Zinc Work

July 11, 2023

Hi Natalija, Thanks for your feedback! We're so pleased to hear you found Zinc easy to understand and that you had a positive experience with our support team. Many thanks, Rachel from Zinc

IA

Isabella A.  
People Service Partner  
Investment Banking  
Used the software for: I used a free trial

### "Fast and reliable platform"

September 1, 2023

4.0

Pros

Easy us - support team in chat is amazing and help right away

Cons

Not very transparent on what has been done in the checks - missing documentation and documents

Review Source

Response from Zinc Work

September 21, 2023

Thanks for leaving a review on Zinc! I'm pleased to hear you had a good experience with our support team. Appreciate your feedback on the transparency of checks. Best, Rachel from Zinc

TL

Trinity L.  
Academy Artist  
Computer Games  
Used the software for: Less than 6 months

### "Overall Review"

September 22, 2023

5.0

9/10

Pros

Customer Service, efficient, kind and very helpful.

Cons

Not being able to go back and seeing previously entered information once submitted.

Review Source

Response from Zinc Work

October 20, 2023

Thanks for your feedback on Zinc! It's great to hear you found the customer support team great very helpful. Best, Rachel from Zinc

NS

Natalia S.  
HRD  
Capital Markets  
Used the software for: Less than 6 months

### "I like this soft. I would have been very happy with the lower cost"

July 3, 2023

5.0

It is very convenient that a background check can be done on a person from any country.

Pros

Very easy to use for the company and for the candidate

Cons

When you don't understand the final cost of the check. It can be changed

Reason for choosing Zinc

Easy and convenient to use, speed of verification (although the reality does not always match the declared time)

Review Source

Response from Zinc Work

July 11, 2023

Hi Natalia, Thanks for your feedback, we really appreciate it! I'm sorry that our pricing structure didn't quite work for you and the team. It's great to hear that you found Zinc easy and convenient to use. We're stoked to be able to offer global background checking solutions. Many thanks, Rachel from Zinc

SB

Sarah B.  
VP, People  
Information Technology and Services  
Used the software for: Less than 6 months

### "Seamless Greenhouse integration, flawless support, innovative approach, fantastic flexibility."

October 25, 2019

5.0

We're using it to reference between first and second interview. I was worried about candidate pushback but haven't really received any.

Pros

I like how well it integrates with our ATS. It's easily built in as a step in our Greenhouse processes, and integrates really well into our process. We started using this product when we added references between first and second interviews. The support has been outstanding, every minor issue receives prompt attention and we had total support during setup. We're a tech company and I like how slick the interface is; it allows responses via text and we get the responses more quickly that way. The system is also highly customize-able.

Cons

I really don't have a ton of constructive feedback. It's working well for what we need and we can change as our needs evolve.

Alternatives considered

[RefNow](https://www.capterra.com/p/190447/RefNow/)[Crosschq](https://www.capterra.com/p/181401/Crosschq/)

Review Source

TR

Tymon R.  
Product Developer  
Computer Software  
Used the software for: 1-2 years

### "Great reference & background checks tool"

March 8, 2023

5.0

Pros

Reusable references are great, all checks are super easy!

Cons

Education check wouldn’t allow me to choose an exact date (DD/MM/YY), just month and year, and then it shows as a discrepancy when institution confirms the details.

Review Source

SD

Samith D.  
Analyst  
Financial Services  
Used the software for: I used a free trial

### "Easy and futurist "

September 7, 2023

5.0

Good

Pros

Easy accessible, fast and friendly to use

Cons

Good, easy fast and every one can easily understand and apply

Review Source

Response from Zinc Work

September 21, 2023

Thanks for taking the time to leave Zinc a review! It's great to hear you found Zinc really fast and easy to use. Best, Rachel from Zinc

FL

Filipe L.  
Infrastructure Engineering  
Telecommunications  
Used the software for: Less than 6 months

### "Great app "

November 1, 2023

5.0

Pros

Very intuitive application that facilitates the documentation submission process for the user

Cons

In terms of cons i didn’t find anythung that i don’t like it.

Review Source

Response from Zinc Work

February 2, 2024

Thanks for your lovely feedback! It's great to hear you find Zinc a great app. Rachel at Zinc

PP

Paula P.  
Talent Aquisition  
Human Resources  
Used the software for: 1-2 years

### "Review Payfit"

October 19, 2023

3.0

Pros

It is easy to use, good design, background check and identity very good.

Cons

Background academy, when uploading the diploma does not read the dates well, this is a problem since the months of the diplomas in Spain do not appear.

Review Source

HM

Hannah M.  
Account Manager  
Telecommunications  
Used the software for: Less than 6 months

### "Useful application"

September 5, 2023

5.0

Pros

Ease of use, both for checking references and all other employee checks.

Cons

Live bot outside of hours - very little to not like!

Review Source

Response from Zinc Work

September 18, 2023

Thanks for your kind words on Zinc, we really appreciate your feedback! Best, Rachel at Zinc

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