# Page 7 | Zinc Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Zinc the right Reference Check solution for you? Explore 220 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/179293/Zinc/reviews

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Zinc

4.8 (220)

[View alternatives](https://www.capterra.com/p/179293/Zinc/alternatives/)

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Last updated March 13th, 2026

# Page 7 - Reviews of Zinc

## Showing most helpful reviews

Showing 151-175 of 220 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AI

Andrada I.  
Incident Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Awesome customer support"

March 29, 2023

5.0

Pros

I have really enjoyed the customer support experience I had while using the chat option. I got a quick answer, the support representative understood very well the issue and pointed to the root cause immediately. They also provided me with a clear timeline for resolution.

Cons

I couldn't find any cons. The UI was intuitive and easy to use.

Review Source

CS

Claudio S.  
Product manager  
Renewables & Environment  
Used the software for: I used a free trial

### "Good and important tool!"

July 19, 2023

5.0

Pros

I am a user that is passing through a background check. Very easy to use and straightforward. Hassle free

Cons

Nothing relevant to share. Happy with the tool experience

Review Source

Response from Zinc Work

August 1, 2023

Thanks for your feedback on Zinc, Claudio! It really means a lot. We're glad to hear you had a hassle-free experience completing your background checks. All the best, Rachel from Zinc

IW

Iga W.  
Project Analyst  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great platform to use"

September 15, 2023

5.0

Pros

Easy to use, very straightforward and everything is clear

Cons

Waited long time for university check to be told after a couple of weeks that I needed to hand sign something

Review Source

Response from Zinc Work

September 21, 2023

Thanks for leaving a review on Zinc, we really appreciate it! Apologies for the delay you experienced with your university check. Best, Rachel from Zinc

AH

Abhinav H.  
Support specialist  
Financial Services  
Used the software for: I used a free trial

### "Great experience"

September 19, 2023

5.0

Amazing experience.

Pros

The process was very easy. They also have an amazing support team.

Cons

I feel like the reference check instructions could have been a little more clear for someone like me who was unemployed for the previous year.

Review Source

Response from Zinc Work

October 20, 2023

I'm glad to hear you had a good experience using Zinc, we really appreciate your feedback! Best, Rachel from Zinc

VR

Verified Reviewer  
Head of Product Engineering (Web)  
Computer Software  
Used the software for: I used a free trial

### "Easy to give references; helps kickstart the process and provides structure"

August 20, 2020

5.0

Pros

Keep in mind I've only used this to write a requested references for friends. A lot of the time when asked to provide a reference, it can be hard to construct from scratch. Zinc made this really simply by providing direct questions and easy to access keywords to describe an individual. Furthermore, it creates questions ahead of time to help you really focus on communicating what is necessary.

Cons

Typing experience is a bit strange (buggy?) - I found when pressing backspace to remove a letter after a new word and a space that it would also remove the space as well leading to a bit of a confusing typing experience at times.

Review Source

RH

Robert H.  
QHSE  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Review "

September 21, 2023

5.0

Good

Pros

Automation. Takes the stress out of getting people to write references

Cons

Nothing. It was OK to use

Review Source

Response from Zinc Work

October 20, 2023

Thanks for your feedback on Zinc! We really appreciate it. Best, Rachel from Zinc

ZM

Zelalem M.  
Software Engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Simple & Effective"

October 31, 2023

5.0

Pros

Clean user interface which is easy to use, made my identity, reference and background checks a breeze.

Cons

It doesn't allow you to edit some information about your references.

Review Source

Response from Zinc Work

February 2, 2024

Thanks for your kind words on Zinc! We really appreciate it. Best, Rachel

CM

Chris M.  
Engineer  
Automotive  
Used the software for: I used a free trial

### "Zinc - Background Check"

February 2, 2024

5.0

Pros

Easy to use, quick responses, quick turnaround.

Cons

The UI did not bring me back to the main menu where I could see the remaining items in the background check each time.

Review Source

Response from Zinc Work

March 22, 2024

Thanks for taking the time to leave us a review! We really appreciate your feedback.

SB

Sailik B.  
Fincrime analyst  
Banking  
Used the software for: Less than 6 months

### "Review"

October 13, 2023

5.0

Great

Pros

Fast reply and hassle free process makes it easier to process data

Cons

Hassle free experience so no points like least

Review Source

Response from Zinc Work

October 20, 2023

Thanks for your feedback! It's great to hear you found Zinc hassle free. Best, Rachel from Zinc

GB

Gaurav B.  
Engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Feedback"

July 10, 2023

3.0

Pros

its good easy to use not an issue while using it

Cons

no issues, but they need to work on costumer check

Review Source

RZ

Roberta Z.  
Business Intelligence Analyst  
Information Technology and Services  
Used the software for: I used a free trial

### "Great Product"

June 28, 2023

5.0

Pros

The UX is great and the product is easy to navigate

Cons

Not possible to upload Edoc format fir criminal background Certification that was previously signed

Review Source

JV

Jake V.  
Renewable Integrations Design Engineer  
Design  
Used the software for: I used a free trial

### "Quick review"

July 6, 2023

5.0

Pros

Ease of use and clarity from questions.

Cons

Some features state leave blank if necessary but the software requires an input.

Review Source

Response from Zinc Work

July 11, 2023

Hi Jake, Thanks for your feedback! I'm glad you found Zinc easy to use. I'm sorry you had some issues with input being required, we'll look into this one. If you have any other troubles you can live chat our friendly support team, they're always happy to help. Many thanks, Rachel from Zinc

TB

Tom B.  
Customer Retention  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "easy"

July 4, 2023

5.0

Got my references

Pros

easy to use. got my references and sorted the issue.

Cons

easy to use. Got my references and sorted the issue.

Review Source

Response from Zinc Work

July 11, 2023

Hi Tom, Thanks for your feedback, we really appreciate it! I'm pleased to hear you had an easy experience using Zinc. Many thanks, Rachel from Zinc

JJ

Jaredd J.  
Operations Assistant  
Computer Software  
Used the software for: Less than 6 months

### "Perfect way to speed up the checking process"

March 1, 2023

5.0

Pros

The software worked really well and allowed me to easily input all the information desired by my employer. The waiting times between sending references to an HR contact, and then them having to contact the referees, was of course significantly reduced.

Cons

I think not being able to edit a reference could be changed. It still lets you delete a reference and add a new one, so that has the same effect but it’s just longer to do. Being able to edit a reference and then resend the email to a referee could be useful, and streamline the process further

Review Source

JR

Jason R.  
Senior Software Engineer  
Automotive  
Used the software for: Less than 6 months

### "Great for background check"

March 24, 2023

5.0

Pros

Zinc was really easy to use and fill in. At the same time it provided real time tracking and qucik response

Cons

Some of the fields in a few sections were missing. As a result I had to send the document via email

Review Source

RG

Radosław G.  
Software Developer  
Internet  
Used the software for: Less than 6 months

### "Zinc Review"

October 23, 2023

5.0

Pros

Friendly user interface with good customer support.

Cons

I had to scan and upload documents myself.

Review Source

BR

Benjamin R.  
Product Partnerships & Propositions Manager  
Financial Services  
Used the software for: Less than 6 months

### "Very easy to use"

March 18, 2023

5.0

Very positive

Pros

The status of the application was clear at all times and the interface was very user-friendly

Cons

It wasn’t clear whether references would automatically be contacted after I had entered their details

Review Source

HB

Holly B.  
Solutions Consultant  
Utilities  
Used the software for: Less than 6 months

### "Super straightforward to use with a great UI"

March 24, 2023

5.0

Streamlined the background and reference check process enabling the Company to progress quickly with an offer.

Pros

So easy to use, customer support was fantastic

Cons

I genuinely have no improvements to suggest from a user perspective.

Review Source

AH

Ati H.  
Electronics engineer  
Medical Devices  
Used the software for: I used a free trial

### "Zinc background check"

August 11, 2023

4.0

Pros

Straight forward, Easy to use with sufficient guide

Cons

Nothing i can mention, all looks fine to me.

Review Source

Response from Zinc Work

September 3, 2023

Hi Ati, thanks for leaving a review on Zinc! It's awesome to hear you found Zinc really straightforward and easy to use. All the best, Rachel from Zinc

MC

Mandy C.  
Payroll Administrator  
Environmental Services  
Used the software for: Less than 6 months

### "Quick and easy to use"

October 13, 2023

5.0

Pros

Very easy to use, quick to enter information and great communication from start to finish

Cons

I did not have any issues using Zinc at all

Review Source

Response from Zinc Work

October 20, 2023

Thanks for your feedback on Zinc! It's great to hear you found it easy to use. Best, Rachel from Zinc

PN

Purushotham N.  
Engineering Manager  
Computer Software  
Used the software for: Less than 6 months

### "Easy to use"

January 11, 2023

5.0

awesome.

Pros

The features are completely automated and requires no typing with minimal options to select from and very user friendly interface that lets your work done quickly

Cons

User identification feature with Passport reference, was easy and quick.

Review Source

VR

Verified Reviewer  
Data & Software architect  
Computer & Network Security  
Used the software for: I used a free trial

### "Using Zinc"

April 2, 2023

5.0

Pros

Ease of use. The background check process was easy.

Cons

All went smoothly. I had to pull references to my past employers.

Review Source

EN

Eusebius N.  
Senior Backend Engineer  
Financial Services  
Used the software for: Less than 6 months

### "Straightforward and it works"

October 5, 2023

5.0

Pros

Straightforward and it works, including starting the criminal record check in my country of residence.

Cons

My colleagues in Africa had issues verifying their addresses.

Review Source

Response from Zinc Work

October 20, 2023

Thanks for your feedback! It's great to hear you found Zinc straightforward and easy to use. Best, Rachel from Zinc

LC

Leonardo C.  
Senior recruiter  
Banking  
Used the software for: Less than 6 months

### "Fast and complete"

February 2, 2024

4.0

Everything is easy to access and to understand.

Pros

The tools is fast and the support team seems great

Cons

A little bureaucratic in general, but it’s necessary

Review Source

Response from Zinc Work

March 22, 2024

Thanks for leaving Zinc a review! We really appreciate it!

SZ

Sk Z.  
Support specialist  
Financial Services  
Used the software for: I used a free trial

### "Smooth verification "

February 1, 2024

5.0

Pros

automated and fast verification, great customer support.

Cons

while verifying identity check faced problem, Voter ID was rejected for unknown reason.

Review Source

Response from Zinc Work

March 22, 2024

Thanks for taking the time to leave us a review!

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