# Page 8 | Zinc Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Zinc the right Reference Check solution for you? Explore 220 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/179293/Zinc/reviews

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Zinc

4.8 (220)

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Last updated March 13th, 2026

# Page 8 - Reviews of Zinc

## Showing most helpful reviews

Showing 176-200 of 220 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DRA

Dana Roxana A.  
Supervisor  
Warehousing  
Used the software for: Less than 6 months

### "Is a yes for me"

September 27, 2023

5.0

Pros

I’ve loved the fast response from customer service

Cons

Couple of hiccups while filling the form

Review Source

Response from Zinc Work

October 20, 2023

Thanks for your feedback on Zinc! It's great to hear you had a great experience with our customer support team. Best, Rachel from Zinc

JS

Julien S.  
Co-Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Used for a professional reference"

July 21, 2020

4.0

I was asked to provide a professional reference and received an email request to a written reference via Zinc.

Pros

\- It was easy to use - The whole process was seamless

Cons

\- It didn't say which company was asking for the reference in the email request or during the reference check so that was a bit confusing - References done automatically like this are very impersonal and there is value in talking to someone about a reference. The questions were very generic but I guess this is from the company who used the software and not the software itself

Review Source

JY

Jun Y.  
VP of Engineering  
Information Technology and Services  
Used the software for: Less than 6 months

### "Easy to use"

August 21, 2020

5.0

Pros

That's my first time using zinc to give reference. The interface is very refreshing and easy to understand. The questions are well designed, very direct and specific. I filled out the form within 5 minutes without any issues. Using Zinc is way more comfortable than getting a call from a person from the HR department that makes you feel like being interrogated. I would definitely recommend Zinc to my network.

Cons

This experience is quite good and I didn't have any negative comments on the product. Maybe next time.

Review Source

EH

Emily H.  
Data Literacy Coach  
E-Learning  
Used the software for: Less than 6 months

### "Nice and Simple "

March 29, 2023

5.0

Pros

Ability to use remotely and receive updates regarding employment checks.

Cons

Nothing - it was easy to use and I really liked it. Convenient and a real time saver.

Review Source

RF

Rasha F.  
AAT Apprentice  
Accounting  
Used the software for: Less than 6 months

### "Easy to use"

January 30, 2024

5.0

Pros

Easy to use, very helpful customer service, replied to my email quite quickly.

Cons

Couldn't edit my details once they were saved, however this was easily solved after contacting them

Review Source

DM

Duarte M.  
Director of Total Rewards  
Information Technology and Services  
Used the software for: I used a free trial

### "It was the easiest toll I've used for reference check"

July 21, 2023

5.0

Pros

Simple and intuitive. Also that the questions regarding my references were very straightforward and simple for those replying.

Cons

Not sure if you give the option to whoever is giving the reference to share or not the review with me, since I received them

Review Source

Response from Zinc Work

August 1, 2023

Thanks for your review, Duarte! We really appreciate you taking the time. It's great to hear you found Zinc an easy and intuitive tool to use. Our default setting is that candidates can see the referee's answers, however, a referee can reach out to us and ask us to hide their answers from the candidate. All the best, Rachel from Zinc

ND

Nidhi D.  
Recruiting Coordinator  
Financial Services  
Used the software for: Less than 6 months

### "Nidhi Dudeja Review - Zinc"

December 5, 2023

5.0

Overall experience with Zinc has been great so far

Pros

Zinc interface is smooth and easy to use

Cons

Nothing, continue doing the great work that you do

Review Source

Response from Zinc Work

February 2, 2024

Thanks for your lovely feedback!

HS

Hugo S.  
Consultant  
Financial Services  
Used the software for: Less than 6 months

### "Good User Experience"

October 17, 2023

5.0

Pros

The easy to use UI, where the candidate can see the progress of the overall process.

Cons

The Academic experience should have options to select the most relevant degrees and subjects, and shouldn't be a free form text.

Review Source

Response from Zinc Work

October 20, 2023

Thanks for your feedback on Zinc! It's great to hear you found the UI easy to use. This is great insight regarding academic experience, I'll pass this onto our product team. Best, Rachel from Zinc

SS

Samantha S.  
claims advisor  
Insurance  
Used the software for: I used a free trial

### "Easy to use"

March 24, 2023

5.0

Great

Pros

It was an easy process to give access to all intormation that was needed

Cons

nothing as everything was easy to use and give access to information needed

Review Source

ET

Emin T.  
Operational Risk Data Analyst  
Financial Services  
Used the software for: I used a free trial

### "Amazing "

September 1, 2023

5.0

Pros

it makes background check very easy though

Cons

I could upload the reference letter, add this option urgently

Review Source

Response from Zinc Work

September 18, 2023

Thanks for your feedback on Zinc! I have passed your request for reference letters on to our product team. Best, Rachel from Zinc

HF

Harry F.  
Senior IT Support Analyst  
Computer Games  
Used the software for: Less than 6 months

### "Harry's review of Zinc"

September 7, 2023

5.0

Pros

Your customer support was very helpful in allowing me to change my driver's license to my passport.

Cons

Ability to edit a check without having to contact your support team.

Review Source

Response from Zinc Work

September 21, 2023

Thanks for taking the time to leave us a review Harry! It's great to hear you found our customer support really helpful. Best, Rachel at Zinc

LM

Leanne M.  
Energy Specialist  
Oil & Energy  
Used the software for: Less than 6 months

### "Easy to Complete"

March 24, 2023

5.0

Very easy to use and user friendly

Pros

It was easy to complete the checks needed with Zinc

Cons

There wasn't anything that I didn't like about Zinc.

Review Source

SK

Solal K.  
Enterprise Account Executive  
Information Technology and Services  
Used the software for: I used a free trial

### "Very easy to work with"

August 25, 2023

5.0

Pros

Very intuitive UI, very easy for references to work with too.Very quick to complete the whole procedure effortlessly

Cons

Consent forms could have been required at inception rather than down the line. It would have accelerated the overall procedure

Review Source

Response from Zinc Work

September 3, 2023

Thanks for taking the time to leave your feedback on Zinc. It's great to hear you found Zinc really easy to use. Many thanks, Rachel from Zinc

GJ

George J.  
Sales  
Automotive  
Used the software for: Less than 6 months

### "Great customer support "

September 4, 2023

4.0

Pros

Customer support was great, very attentive and helpful.

Cons

The length of time it took for my DBS check

Review Source

Response from Zinc Work

September 18, 2023

Hi George, I'm pleased to hear you had a great experience with customer support. We appreciate you taking the time to place feedback. Best, Rachel from Zinc

RN

Reshma N.  
Data Analyst  
Management Consulting  
Used the software for: Less than 6 months

### "Background and Identity check. "

December 2, 2022

5.0

Pros

The software is very straightforward and easy to use. It works very well and the automated emails helped to update me with each stage that the screening was at.

Cons

Nothing was difficult to use and everything ran quite smoothly so no complaints from an end user perspective.

Review Source

ML

Marina L.  
Customer Support Specialist  
Computer Software  
Used the software for: Less than 6 months

### "User friendly"

October 17, 2023

5.0

Very easy to do identity and background checks. It's very intuitive.

Pros

It's very easy to use. You can do the background/identity checks very quickly.

Cons

I liked all feautures and the overall experience.

Review Source

Response from Zinc Work

October 20, 2023

Thanks for your feedback on Zinc! We really appreciate it. Best, Rachel from Zinc

AK

Alistair K.  
Product Developer  
Computer Software  
Used the software for: Less than 6 months

### "Great and easy to use"

March 24, 2023

5.0

Pros

Easy contact for more information and clear communication

Cons

No issues at all with Zinc was an easy process

Review Source

KK

Kuljeet K.  
Care  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "This is the best way to complete work and professional development"

March 17, 2023

5.0

Pros

Everything is fine with zink, person can easily use it

Cons

Nothing is bad with zink.Only thing is network.

Review Source

EA

Edna A.  
Carer  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Edna’s Review "

March 24, 2023

5.0

Pros

It’s simplicity when using it. The close and open ended questions

Cons

The interface was not sooo simple scrolling through

Review Source

SM

Steve M.  
Electrician  
Electrical/Electronic Manufacturing  
Used the software for: I used a free trial

### "My company wished to conduct many checks, Zinc facilitated this with no fuss."

June 29, 2023

5.0

A good experience

Pros

Customer service was excellent an issue was resolved efficiently by Conrad.

Cons

It would have been handy to have been informed that there was an issue with one of the checks so I could intervene.

Review Source

Response from Zinc Work

July 11, 2023

Hi Steve, Thanks for your feedback, we really appreciate it! I'm glad we were able to help you complete lots of checks. We'll work hard to keep customers updated with any check issues going forward. Many thanks, Rachel from Zinc

TB

Tanner B.  
Software Implementation Consultant  
Computer Software  
Used the software for: Less than 6 months

### "Check"

October 20, 2023

5.0

Pros

This is for a backround check. Great JOb!

Cons

CheckThis is for a backround check. Great JOb!

Review Source

Response from Zinc Work

February 2, 2024

Thanks for your feedback! Rachel

KBA

Kiran Babu A.  
carer  
Hospital & Health Care  
Used the software for: Less than 6 months

### "very good for verifications"

March 24, 2023

5.0

Pros

regular updates because it works as a reminder

Cons

There is no quick response to the emails.

Review Source

JC

Justine C.  
Talent Acquisition Lead  
Hospital & Health Care  
Used the software for: I used a free trial

### "Great way to do reference checks!"

July 10, 2020

5.0

Pros

I appreciate how easy Zinc was to use and that I was able to submit my reference on my own time. I much prefer this to doing a reference check via phone!

Cons

Not anything glaring that I could think of! Perhaps there could be the ability to submit the review in the email that was sent (vs taking you to the Zinc website); I'm thinking something to similar to submitting a Google form.

Review Source

JF

Jessica F.  
Support worker  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Fast and efficient "

January 25, 2023

5.0

Amazing, staff very helpful and very quick

Pros

Fast and easy to use and navigate. Layout was well presented and easy to understand. Emailed notifications along the way also helpful.

Cons

There was nothing that I disliked about the software.

Review Source

LJ

Laura J.  
Comtroller  
Computer Software  
Used the software for: Less than 6 months

### "Easy to Use"

August 19, 2020

5.0

Quick, easy, simple. I could see if you had numerous reference to get how this would make it so much faster.

Pros

As someone who had to reply to the request it was very easy to use. The questions were very straight forward which made it easy to respond. The link took me straight into the software.

Cons

I was confused because I got two requests since the person held two positions with us.

Review Source

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