# Trolley Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Trolley the right Accounts Payable solution for you? Explore 36 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/179294/Payment-Rails/reviews --- Trolley 4.7 (36) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Trolley Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews Jonah C DirectorMusic, 2 - 10 employeesUsed the software for: Less than 6 months. “The API met our needs to integrate with existing systems, and automate our payout process.“ October 25, 2021 Spencer M Chief of StaffHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: Less than 6 months. “We love the integration they have with Refersion as well.“ April 22, 2020 ## Showing most helpful reviews Showing 1-25 of 36 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jonah C. Director Music Used the software for: Less than 6 months ### "Great tool for sending payments across the globe" October 25, 2021 5.0 We saved time using Payment Rails compared to our previous methods, and also solved challenges sending payments to more countries across the world (which was really important as our online lesson offerings scaled up to include students and teachers in more countries). Pros Once set up, it was easy to use. Dashboard/interface is great and user friendly. The API met our needs to integrate with existing systems, and automate our payout process. Cons We weren't able to integrate PayPal. This was due to limitations on PayPal's side for non-US PayPal accounts, though it would have been helpful to have more transparency/support from Payment Rails with this during the sales pitch and initial onboarding. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) To save time and allow for payments to a wider range of countries. Review Source VR Verified Reviewer COO Computer Software Used the software for: 1-2 years ### "PR supported us through many transitions and every step of the way" June 13, 2019 5.0 Overall, our experience has been great. The team is responsive and supportive to our many demands and questions. They're knowledgable and always eager to help. They've updated things and helped us address issues. Great group of folks that go above and beyond to help us get started - I highly recommend their services. Pros Payment rails makes payments easy with a robust API that works across borders. They also handle tax compliance and have a knowledgable team that's always ready to help. They've helped us multiple times throughout the two years we've been working together. We went from being a customer (and a demanding one!) to a partner who's constantly referring leads. It's been a long ride but PR really stuck with us and helped us through thick and thin. Work with them if you have a chance! Cons Compliance but it's really not their fault. Financial services is a regulated industry. PR did what they could but compliance requirements are unique by industry. If anything, we're very grateful to PR for helping us through the legal whenever possible. Alternatives considered [Payoneer](https://www.capterra.com/p/187086/Payoneer/) Reason for choosing Trolley It was a no brainer - while Payoneer and Tipalti told us no or asked us to do all the heavy lifting, PR was there to help support our business and get the feature off the ground. While we were still stuck on calls trying to get some API documentation from Payoneer and Tipalti, Payment Rails got us going with a sandbox account and we were building within a week or two and explained things in a way that we understood. Review Source GY Gilles Y. CTO Marketing and Advertising Used the software for: Less than 6 months ### "Good but can become better !" November 27, 2018 3.0 Pros The features like the tax form or the widget ! Cons Reliability, we still find bugs but their customer support is on top to fix them Review Source VR Verified Reviewer Revenue Operations Marketing and Advertising Used the software for: 2+ years ### "Great system - easy to use!" November 15, 2019 4.0 We pay content creators at mass and Payment Rails helps us do so easily. Pros Super easy to use and the interface is very customer friendly. The customer support team is very friendly and helpful. Cons We were a beta customer and experienced a lot of hiccups in the beginning. There were many issues with payments not being received on time or not sending but over time, we were able to iron out these issues as the product got better. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Wanted to automate the payments in batch as well as allow for bank direct deposit. Review Source Harp D. Chief Technology Officer Construction Used the software for: 6-12 months ### "Great Modern Payment Solution" November 27, 2018 4.0 Pros Payment Rails was very easy to integrate into our current tech system and simple to deploy as a widget in our mobile apps. It is a huge improvement over the old, outdated payment solutions that are available in Canada. The dashboard is very modern with great UI/UX. The customer support team has been very helpful when needed. Cons There have been a few hiccups with a few payment transfers to some users but this has only happened in very rare circumstances. The support team has always been quick in helping resolve any issues. Review Source Response from Trolley November 30, 2018 Thanks for the review, Harp! VR Verified Reviewer Principal Internet Used the software for: 2+ years ### "Solid platform, thoughtful UI, great support." December 13, 2018 5.0 Pros Ease to enter information for a payee, easy to track all your payments, export functions, allowing multiple users (auditor, collaborators), two-person process for payouts, easy process to pull money into the platform, email receipts for payees, payment status are golden, easy user role and permissions. Cons I haven't encountered any down side really. Maybe the debit transfer (pushing money rather than pulling) could be better but this is not their problem really, mostly a great way around to help their clients. Review Source VR Verified Reviewer Product Manager Internet Used the software for: 6-12 months ### "Solid and reliable payment processing" December 12, 2018 4.0 Pros Payment Rails is one of the most reliable solutions I have used to handle transactions from customers. Whether it be to process a payment from customers or send payouts to our sellers, the system is solid, automation works like a charm, and the implementation was pretty easy. Cons The backend interface could use some improvements ; it can sometimes be difficult to find the information you look for. Review Source Jordan S. Chief Financial Officer Construction Used the software for: 6-12 months ### "Active Client - Construction Marketplace" November 27, 2018 5.0 I am happy with how Payment Rails has assisted in the growth of our company. The reliability of funds being deposited into our customers accounts on a weekly basis has only being getting better. After a few rough weeks with payment batches being delayed, the Payment Rails customer success managers have really stepped up and made sure those issues didn't repeat themselves. Pros Ease of use for our customers to log their direct deposit information through the PR plugin, CSV upload for payout to customers (no more manual logging of individual's payout), and (now most recently) customer access to view pay history. Cons Inability to know if funds have been deposited or not into a client's account. Which is a universal issue on all payment platforms. Review Source Sebastian J. Co-Founder & CEO (We're Hiring!) Construction Used the software for: 6-12 months ### "Payment Rails Review" November 27, 2018 4.0 Good busniess, great support only thing is I want more knowlege into why a payment is late Pros Easily in the background of our system. Easy widget. Mass payout funtions are helpful for scale Cons Unsure about payment status beyond sending it out. Too many angry workers not sure where their money is and not being able to know why it isnt in their account if there was an issue. Review Source Spencer M. Chief of Staff Health, Wellness and Fitness Used the software for: Less than 6 months ### "WOW Every step of the way" April 22, 2020 5.0 Overall, I've been amazed and wowed by the ease of use of the tools, the feature set, and the service. They integrate with all the tools we need and have an API so we can do custom integrations as well. Pros The tax form features and payout options are amazing and really streamline a ton for our business. We love the integration they have with Refersion as well. Cons It does take a little bit to get set-up and approved for bank transfer payouts but they've really tried to simplify the process as much as possible and are lightyears ahead of anyone else. Review Source KB Karli B. Account Management and Vendor Operations Team Lead Food & Beverages Used the software for: Less than 6 months ### "Very Helpful!" July 8, 2019 4.0 Everything has been great so far! Pros It has all of the necessary information I need to know all in one place! Cons Sometimes I wish things were stated a little more simply/obviously but not a huge issue. Review Source HH Heather H. Sales Support Sr. Analyst Information Technology and Services Used the software for: Less than 6 months ### "Easy to Use and Great Layout!" November 28, 2018 5.0 I have experienced exception customer service and streamlined payments for my partners. The visibility of the payment process from start to finish wonderful. Pros The software is very easy to use and has a great layout. Cons It does not have the option to save my password when I log in. Review Source AK Akshay K. CTO Computer Software Used the software for: 1-2 years ### "Fantastic Product" June 19, 2019 5.0 When we started using Payment Rails we were experiencing a huge business problem. The sellers on our platform were unable to redeem their funds in a timely manner. Other options were either too costly or they took too much time and hassle to setup. At that moment we had to manually process all transactions at the end of the day which was extremely unscalable. With Payment Rails, we were up and running within literally 2 days. It was so easy to setup and the flow was perfect for us. The team helped us get up and running responding to questions within the hour. We are very excited to continue using Payment Rails. Pros Payment Rails is amazingly easy to use, and extremely quick to setup. Further more the team is incredible and have always been available to help out with any issues. Cons This software feels like it was built for us. We don't have any concerns about it. Review Source JC Jeremy C. Co-Founder Consumer Services Used the software for: Less than 6 months ### "Payment Rails" June 6, 2019 5.0 Our experience with Payment Rails has been 100% positive and I would recommend the platform to anyone looking to process international payments at scale. Pros Payment Rails has a UI which is very easy to use if you are doing manual payments within the Payment Rails platform, but they also have a fantastic API which we were able to integrate into our proprietary platform so we can make payments without our existing workflow. Everything else has been super easy because of the rep and their commitment to providing a high-quality level of service (and that has been from the first demo through to our daily use as current customers - the service has been very impressive). Cons I have been informed that Payment Rails is working to solve this problem, but you currently have to maintain a balance in your account, and it takes approximately 5 business days to process a direct-debit. So when you are doing large volumes of transactions, you have to keep topping up your account with direct-debits that are on a 5-day lag (you can do a wire transfer, but incur higher costs as a result). Review Source LS Luis S. Node JS developer Computer Software Used the software for: Less than 6 months ### "Payment Rails Beatchain" April 7, 2020 5.0 Pros What we liked the most is the ease of use of their APIs and specially their widgets which are super easy to integrate with and set up. Cons The documentation could use some improvements. It would have helped to have some more higher order docs around payment and recipient status and the different possible flows that we could encounter. The webhooks portal could also use some improvements like a more granular selection of events to listen to, a UI to be able to test the different webhooks that can be trigger and its payloads, and some reporting tools to be able to monitor them. Reason for choosing Trolley We tried both Stripe Connect and Hyperwallet before deciding on Payment Rails. Stripe connect didn't fully satisfy our business needs. With Hyperwallet what drive us out of it was its pricing (mainly the minimum monthly spending). I would say that the ease of use is on par with Stripe, way better than Hyperwallet and with a pricing structure that really suited our needs as an early start up. Review Source HA Haroldo A. colgador de pollos vivos Food Production Used the software for: 2+ years ### "Es un sofware muy facil de usar," October 20, 2022 5.0 Pros "El sistema es sólido, la automatización funciona de maravilla y la implementación fue muy simple"Ya sea para manejar un pago de compradores o entregar pagos a nuestros vendedores". Cons "No estoy seguro sobre el estado del pago más allá de enviarlo. Demasiados trabajadores enojados no están seguros de dónde está su dinero y no pueden saber por qué no está en su cuenta si hubo un problema". Review Source VR Verified Reviewer Growth Hacker and Product Manager Marketing and Advertising Used the software for: 1-2 years ### "Payment Rails is a fantastic platform" October 16, 2018 5.0 Overall, I've had a great experience with Payment Rails from the onboarding team, the product and their customer support. Pros Ease of use Pricing! API Country Coverage Cons I am eagerly awaiting their Quickbooks integration which is coming soon. Review Source Response from Trolley November 19, 2018 Thanks for the great review! Our native Quickbooks integration will be ready in Q1 2019. At the moment, you can leverage our Zapier integration to connect your Payment Rails account with your Quickbooks account! Reach out to us if you have any questions, or would like to set that up! EUS Emre Utku S. Software Engineer Computer Software Used the software for: 6-12 months ### "Advance API for payouts" August 1, 2022 5.0 Pros Trolley has unique API that enable development of internal payout management system for companies. Cons Trolley needs to have a better API documentation for development of mobile based payout management apps. Review Source VR Verified Reviewer Accounting assistant Consumer Goods Used the software for: 6-12 months ### "Payment rails" September 9, 2019 5.0 Pros This provides you a free trial period and online training to how to use the software. I highly recommend it Cons There are no cons to it really except for being just for accounts payable Review Source Response from Trolley September 11, 2019 Thanks the great review! You're correct in saying that accounts payable is our focus. We're laser-focused on solving problems related to accounts payable! We'd love to hear what kind of other feature suggestions you might have. Talk to us on Intercom in the dashboard, or at support@paymentrails.com LB Locke B. Lead Engineer Entertainment Used the software for: Less than 6 months ### "Top-notch payments platform" June 6, 2019 5.0 Payment Rails support is exceptional, they typically respond to requests within minutes. All issues we have encountered have been addressed quickly and professionally. Our overall experience has been one of delight after dealing with other platforms in the past. Pros The Payment Rails dashboard is best-in-class. We've used a number of third party payments platforms and as something we spend a lot of time using it's important for it to be modern, usable, and fast. The UX is by far the best we've seen among all payments platforms. Cons Bulk importing of tens-of-thousands of recipients was slightly tedious. We had to break our list up into groups of around 1000 recipients each to avoid issues. Since this was a one-time event (at least for us) it worked out fine. Review Source Fayçal H. Executive Producer | Founder Media Production Used the software for: 1-2 years ### "EFFICIENT - FRIENDLY - EFFECTIVE " June 6, 2019 5.0 Pros The friendliness and ease of use. From adding a supplier to sending a transfer. The low cost of transaction and efficiency when it comes to currency exchange is pretty on point compared to banks as well as the short timeframe of reception of the wires. Cons Not much to say honestly as it was a game changer for us compared to banks. Review Source JCR John Christopher R. sales Construction Used the software for: 1-2 years ### "Great Product!" November 26, 2018 5.0 payment rails has been great no complaints! Pros Easy to set up and use. Payment cycles are fast for Canada. Cons Everything about the platform has been great so far Review Source Response from Trolley November 30, 2018 Thanks John for the great review. Always a pleasure working with Faber! VR Verified Reviewer Executive Producer | Founder Media Production Used the software for: 6-12 months ### "Best yet fastest payment transfer option! " November 27, 2018 5.0 With payment rails, i just don't have to worry anymore about carrying heavy cash money on me as all payment are one click away and people 1 suppliers gets proof of wire instantly. Pros Love the easiness of adding funds and wiring transfers. This platform has been of a great use to me as i do travel all around the world for work, and need to pay different production crew and suppliers once out there. Cons The fact that it forbids me from carrying lots of cash :P Review Source NS Nathan S. Vice President Logistics Transportation/Trucking/Railroad Used the software for: 6-12 months ### "You won't be disappointed! " November 26, 2018 5.0 Pros The UI is very easy to navigate! The reason we moved to Payment Rails was initially for the wire rate we were getting versus what we were paying through the bank for US to US transactions. Cons Some sections have some small bugs but these are fixed within 24-48 hours of reporting them to the PR team. Review Source Response from Trolley November 27, 2018 Thanks for the great review, Nathan! We work hard to be responsive to any issues that arise, and it's great that you've noticed our dedication and fast responses. OP Oleg P. Developer Arts and Crafts Used the software for: 6-12 months ### "Useful Service for Different Countries Payouts " June 14, 2019 4.0 We are sending money to a group of users every week and Payment Rails allows to automate it. Pros \- service provides Widget that helps to set up customers - support responses fast enough - API documentation - useful dashboard - can send payouts to a lot of countries and banks - supports both PayPal and Bank Transfers Cons \- errors during payouts creation (seldom but still) - hard to get what was going wrong during payout creation - timeout errors Review Source Similar Products Featured