# Page 2 | Trolley Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Trolley the right Accounts Payable solution for you? Explore 36 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/179294/Payment-Rails/reviews

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Trolley

4.7 (36)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Trolley

## Showing most helpful reviews

Showing 26-36 of 36 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AN

Abby N.  
Account Manager  
Food & Beverages  
Used the software for: 6-12 months

### "Great Tool!"

July 8, 2019

5.0

We have had issues with vendors of ours not being paid on time/issues with payment information. Payment Rails has allowed us to monitor when the payments are being processed, what errors we have on our end if the payments fair, and help to fix this if we need.

Pros

Payment Rails has been so very helpful in ensuring that we are able to pay our vendors properly and on time.

Cons

Nothing - the software is phenomenal! Took some getting used to at first, but now that we have it's great.

Review Source

MC

Mark C.  
VP Finance  
Information Technology and Services  
Used the software for: 6-12 months

### "Very easy to integrate API"

November 23, 2018

5.0

We have had a really good experience with the payment rails team and platform so far. Highly recommend it to other businesses.

Pros

\- Easy to integrate, especially their widget, took about 60 minutes. - User interface is easy to use. - Saves a heap of time compared to other options.

Cons

\- Would like to have some other integrations available, but I understand they are about to add them very soon.

Review Source

Response from Trolley

November 27, 2018

Thanks for the kind words, Mark. We will begin to roll out more native integrations in Q1 2019. We have soft-launched a Zapier (www.zapier.com) integration, which allows you to connect Payment Rails to over 1000 different software applications without any code. Reach out to us to give it a try!

BW

Beth W.  
Vendor Partnership  
Food & Beverages  
Used the software for: 6-12 months

### "Great Customer Service"

June 20, 2019

5.0

When the above mentioned happened, the clients bank kept telling them they had rejected the payment. Payment Rails showed they indeed had not. Payment Rails associate helped us contact the bank and get the money back and into the proper account. Lifesaver!

Pros

That the UI page is easy to read and understand the status of a payment transfer.

Cons

Trying to track down a payment that went to a closed bank account for a client. Took a couple weeks to resolve.

Review Source

RW

Ryan W.  
Bookkeeper  
Market Research  
Used the software for: Less than 6 months

### "Pretty good overall"

June 13, 2019

4.0

Pros

Very easy to use. We recently switched to Payment Rails, and it has been better than our previous payment processor so far. The customer service is quite good and prompt. The company seems receptive to the transitional issues we've experienced. You can tell they want their product to be as good as it can be.

Cons

There is not currently a way to download a monthly statement. I have to go to 3 or 4 different screens to view all of our transactions. As a bookkeeper, this makes doing a monthly reconciliation difficult. However, I contacted their customer service and the informed me that statements will be available soon.

Review Source

EV

Erica V.  
Sales Support Manager  
Computer & Network Security  
Used the software for: Less than 6 months

### "User friendly, helpful staff"

November 26, 2018

5.0

The staff at Payment Rails has been so helpful in helping to implement this technology at my company. It has given us greater visibility into payments and has helped us gain a lot of efficiency.

Pros

The software is very intuitive and easy to use.

Cons

works best with Chrome, which is not my favorite browser

Review Source

ML

Michael L.  
VP marketplace  
Retail  
Used the software for: 6-12 months

### "Very pleased"

October 17, 2021

5.0

Pros

Easy to use, easy setup, and great customer service.

Cons

No cons. good software that I recommend on

Review Source

RJ

Rob J.  
CEO  
Translation and Localization  
Used the software for: Less than 6 months

### "Smooth and efficient payment service"

November 26, 2018

5.0

Great experience overall. We pay translators, interpreters, and other linguists worldwide using the platform.

Pros

The user interface is clean and well designed. The platform works very well for us; we pay translators worldwide using it. The occasions where we've had a minor issue, their support team and developers have been very helpful and quick to resolve it. They love hearing feature requests and feedback. The setup was a snap, and the technical support and guidance during the process were superb. I'm a fan!

Cons

No complaints. The few issues we've experienced were resolved quickly.

Review Source

Response from Trolley

December 3, 2018

Thanks for the fantastic review, Rob! I'm glad our support team and development team is meeting you needs! We really do appreciate your feedback!

VR

Verified Reviewer  
Manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Rails to success "

November 30, 2018

5.0

Pros

Quicker Cheaper More efficient The only real option to go with

Cons

The only real con is that I didn't know about it sooner

Review Source

CG

Clive G.  
CEO  
Hospitality  
Used the software for: 6-12 months

### "Payment Rails best option out.."

August 29, 2019

3.0

Pros

I liked that I could pay people from all over the world.

Cons

The time it took to pay people in other countries.

Review Source

FD

Fiona D.  
Accountsnt  
Computer Games  
Used the software for: Less than 6 months

### "Saves me time! "

November 26, 2018

5.0

Good! I use to make payments manually but now it's all done quickly !

Pros

Ever since we started using payment rails, it has saved me a lot of time in regards to processing payments!

Cons

It did take me abut to learn how to use.

Review Source

Response from Trolley

December 3, 2018

Thanks for the great review, Fiona! I'm glad Payment Rails is saving you time!

MYR

Mohamed Yassine R.  
CEO & CO-Founder  
Computer Software  
Used the software for: Less than 6 months

### "CEO & CO-FOUNDER Pairdesk"

June 13, 2019

4.0

Pros

\- A lot of one on one support from the team - Multiple features - Very customizable

Cons

\- Forced to use there Currency Exchange systems and pay the fees, even if you don't need. - A very new product that's hard to integrate with systems. - No easy Library to integrate easily into there system.

Review Source

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