# Page 10 | MaintainX Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is MaintainX the right CMMS solution for you? Explore 993 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/179296/GetMaintainx/reviews

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MaintainX

4.8 (993)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 17th, 2026

# Page 10 - Reviews of MaintainX

## Showing most helpful reviews

Showing 226-250 of 993 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KV

Kristin V.  
Assistant plant manager  
Farming  
Used the software for: Less than 6 months

### "Organization and paperless benefits are amazing "

December 3, 2025

5.0

Pros

Organization abilities and helping keep track of everything going on in the facilities. It’s great to be paperless

Cons

Not much, being able to have more decimal points for unit costs would be beneficial. I haven’t come across anything just yet on something that was truly inconvenient

Review Source

JG

Joe G.  
Maintenance and Facilities Manager  
Defense & Space  
Used the software for: 6-12 months

### "Highly recommended CMMS"

May 1, 2025

5.0

The implementation team has been very helpful in getting everything setup. The system has helped improve the overall functions of our maintenance team.

Pros

The user friendly design and ease of operation for users of all computer skill levels. The application allows us to streamline our maintenance department and provides a place to centralize our equipment documentation.

Cons

Would be great to have the option for the Administrator only to have Enterprise version and and users to have premium.

Review Source

MT

Mayra T.  
Quality Supervisor  
Food Production  
Used the software for: 1-2 years

### "Maintain X is versatile and easy to use."

February 5, 2025

5.0

I'm having a good experience using Maintain X, not just for maintenance, I'm using this app for QA, creating different templates for the different customer requirements on each product, is easy to use even to do Pre-op inspections, adding pictures and the signature block is the best field to make sure the operator is aware about what's happening.

Pros

I love to create forms to do my checks easily

Cons

I do not have any issue using this app...

Review Source

JD

Josiah D.  
Facilities Manager  
Education Management  
Used the software for: Less than 6 months

### "A great organizational tool"

September 4, 2025

5.0

MaintainX has streamlined the process from the request of the work order to work order completion process in a seamless fashion. It keeps me more organized than any other tool I have used.

Pros

Client Communication, Customer Support, user interface, Work order management, it is great value for your money

Cons

There isn't anything to not like however the initial set up was quite an undertaking. If you just don't or don't have the time to set up the software how you want it, it wont benefit you as much as it could.

Review Source

SP

Steve P.  
Executive Facility Manager  
Hospitality  
Used the software for: 2+ years

### "Pearle Hospitality "

April 2, 2025

5.0

Very good, it's a powerful tool when used to its full extent. Inventory section is very helpful.

Pros

Ease of generating reports. The asset section is very useful.

Cons

Cost of adding users. It can get quite expensive.

Review Source

JB

Jacob B.  
Director of Facilities  
Food & Beverages  
Used the software for: 6-12 months

### "The most user friendly and modern platform to date"

September 20, 2024

5.0

Overall MaintainX has been working well. My technicians have picked it up quickly and the migration from our old system went well enough. The team is receptive to feedback and improvements to the platform as well.

Pros

User friendliness and mobile app are by far the best on the market. My technicians were able to pick it up and run with it with little training. That is how easy it is to use.

Cons

Although cheaper than other CMMS systems out there, there are a few missing features that we would like to get added. Floating PM's should be a standard and not require extra implementation. I know the team is working on this. The purchase order module is fairly basic and doesn't directly talk to work orders. It makes adding service calls by vendors take a little longer due to extra steps to add their costs to a work order and ultimately to an asset.

Alternatives considered

[Limble](https://www.capterra.com/p/162600/Limble-CMMS/)

Reason for choosing MaintainX

Limble was missing features we use everyday.

Switched from

[Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/)

The cost of Accruent's Maintenance Connection was becoming too much. The interface was old and slow and the down time lately was becoming an issue. I have techs working 24/7. I need a platform that works.

Review Source

KL

Kurt L.  
VP Fleet and Maintenance  
Facilities Services  
Used the software for: 1-2 years

### "VP Fleet and Maintenance"

March 28, 2025

5.0

Onboarding was great, ease of use is great. I have used and developed other systems, and this one was the easiest to get up to speed on. Very intuitive.

Pros

Ease of use and flexibility, ability to store data and pictures without loss of performance

Cons

The resource tool can up a little short for me because it wasn't able to dynamically adjust to changes.

Review Source

CC

Chase C.  
Inside Sales Associate  
Facilities Services  
Used the software for: 1-2 years

### "Great people, better software"

August 4, 2025

5.0

Lovely people to work with, who have cultivated a community of problem solvers and have sought to bring solutions to tracking products.

Pros

MaintainX has a support team that takes care of us and will make sure our problems are solved. They are creative in making sure that all loose ends are covered.

Cons

it could be more seamless to operate between the mobile app and the desktop software. I find it hard when the desktop doesn't have all the capability of the moile app at this time.

Review Source

CM

Chris M.  
Maintenance Manager  
Hospitality  
Used the software for: 2+ years

### "Best Maintenance software "

December 12, 2024

5.0

Super profesional and helpful. The best Maintenance software

Pros

Excelent software and super the maintainx team is super profesional and helpful

Cons

Can't think of any complaints or anything negative

Review Source

KB

Katy B.  
Facilities Managment Admin  
Management Consulting  
Used the software for: 2+ years

### "Facilites Managment Admin "

March 28, 2025

3.0

Overall it has been fairly easy to navigate.

Pros

For our industry being able to keep all the information for a specific job in one place and be able to go back to it for historical information.

Cons

We are not able to change some items to be more user friendly for our industry.

Review Source

DB

Dean B.  
Sr. Industrial Engineer  
Building Materials  
Used the software for: 1-2 years

### "Easy to Use CMMS with Great Support"

April 2, 2025

4.0

The MaintainX team has been incredibly helpful in getting our facility up and running with the system. Every step of the way they are eager to help turn feedback into useful features, changes, or learning lessons.

Pros

Easy to set up, easy to track improvements and ensure equipment is properly maintained. Intuitive UI makes sorting through vast amounts of data and isolating specific issues or problematic assets simple. Great training tools and support from the account management team.

Cons

Sales model restricts several basic features in order to push customers to highest cost enterprise plan.

Review Source

PK

Paul K.  
Director  
Facilities Services  
Used the software for: I used a free trial

### "Just what I was looking for 👌🏼"

February 3, 2025

5.0

So far, so good. Cannot fault it. \[sensitive content hidden\] was superb. He convinced me pretty quickly that this was the software for my business

Pros

The communication from start to finish has been superb. The flexibility in the software and the immediate relief it has provided is unbelievable. Very easy to navigate and use, the staff have taken to it very well and it’s definitely going to help scale our business

Cons

Can’t fault it as of yet. I could say price, but that’s just a businessmen trying to save money. That being said, it’s worth every penny

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Fixflo](https://www.capterra.com/p/163230/Fixflo-Lettings/)[Infraspeak](https://www.capterra.com/p/163355/Infraspeak/)[Jobber](https://www.capterra.com/p/127994/Jobber/)[Connecteam](https://www.capterra.com/p/153140/Connecteam/)

Reason for choosing MaintainX

The work interface was very easy on the eye, clear and concise and the options available were very well suited to our business. It’s no thrills and gets the job done.

Review Source

PE

Paulo E.  
operations supervisor  
Consumer Goods  
Used the software for: 1-2 years

### "Operations Supervisor"

March 28, 2025

5.0

so far so good as we utilize it to report service request in our operation

Pros

easy format with submitting any request.

Cons

nothing so far all the features are easy to use

Review Source

SM

Shane M.  
Maintenance Manager  
Building Materials  
Used the software for: Less than 6 months

### "Maintain X"

February 24, 2026

5.0

Pros

It's easy to navigate through the program to different screens Easy to manage parts and order points

Cons

I haven't found anything that I don't like so far in MaintainX. Need to fix the issue where you can back date work order close date

Review Source

KB

Kortney B.  
Water Treatment Operator  
Utilities  
Used the software for: Less than 6 months

### "Satified Operator"

August 6, 2025

4.0

MaintainX delivers consistently strong performance, effectively meeting operational needs effectively with reliable functionality and user-friendly features.

Pros

MaintainX's simplicity, robust tracking for team maintenance records, and bargode use for assets and locations are highly effective.

Cons

MaintainX performs well overall, though response times from customer support can occaionally be delayed.

Review Source

VR

Verified Reviewer  
IT Director  
Entertainment  
Used the software for: 6-12 months

### "Great CMMS!"

February 4, 2025

5.0

Overall from the initial contact to delivery, MaintainX has been been a breeze to work with. It has been adopted quickly by our maintenance teams to include those users that are reluctant to change.

Pros

Very easy to work with and intuitive - allows our teams to ramp up very quickly.

Cons

Nothing to write about at this time. For the short period of time that we have implemented the solution, we haven't experienced any negatives.

Switched from

[WebTMA](https://www.capterra.com/p/15155/TMA/)

Becoming too expensive and started a subscription-based service plan that we could not opt out of.

Review Source

JL

Jennifer L.  
Office Manager  
Facilities Services  
Used the software for: 1-2 years

### "Great streamlined program"

November 20, 2024

5.0

We have had a great experience with the program. I would love it if adding a new user it automatically went to a requestor vs automatically wanting to add them as an admin. We have had times when we accidentally tossed someone in the wrong category resulting in charges we didn't need.

Pros

the ease of use including the optional phone app!

Cons

we find the reporting side to be a little bit clunky but have had wonderful customer service in troubleshooting!

Switched from

[Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/)

we were looking for something more streamlined and with the drag and drop calendar feature

Review Source

SF

Susan F.  
EHS  
Chemicals  
Used the software for: Less than 6 months

### "MaintainX is a win!"

February 26, 2026

5.0

Setting up QR codes for equipment and parts makes this software a must have! Being able to keep track of parts as the work order is being done helps cut down on mistakes.

Pros

Ease of use and the customer support make the software standout. The AI interface is defiantly a plus, making input for a new work order a snap.

Cons

We are two months in, and I don't have a "con" at this time. Still exploring and getting the feel of the system.

Switched from

[Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/)

MaintainX is so much easier to use and having the app on your phone makes a big difference.

Review Source

CH

Craig H.  
Director  
Environmental Services  
Used the software for: 6-12 months

### "Initial introduction"

April 29, 2025

5.0

With the program itself, still learning and excited about how it can help us. I have implemented many different new software's/programs to various companies, and this was the easiest due to the team I work with.

Pros

The many options you have in how you use it and the team that I work with on the implementation.

Cons

I have not found anything at this time. Have only been using it for about 6 months.

Review Source

MP

Michelle P.  
Store manager  
Consumer Services  
Used the software for: 1-2 years

### "Maintain X makes life easier"

February 6, 2025

5.0

No problems love you can do work orders and invoices all in the same program

Pros

Everything is in one spot and easy to find between work orders and invoices

Cons

On some functions there is no end button

Review Source

BV

Brad V.  
Engineering Manager  
Glass, Ceramics & Concrete  
Used the software for: Less than 6 months

### "User Friendly Product"

March 28, 2025

5.0

We have been using the product for about 4 months and setup and getting started was easy and the support from MaintainX group was great.

Pros

It is easy use and the reporting features are great.

Cons

If you have a lot of users you want to set up with accounts, it can be a bit pricey.

Switched from

[Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/)

We needed a product that was user friendly, easy to use and has good reporting features.

Review Source

TD

Trent D.  
Utilities Operator  
Utilities  
Used the software for: 1-2 years

### "Great platform that can help any company "

November 26, 2024

4.0

They have been great with customer support and has helped out company a lot

Pros

The ease of use on the app to complete daily work orders

Cons

Creating work orders that are (outside) the norm and comlex

Alternatives considered

[iWorQ](https://www.capterra.com/p/83009/iWorQ-Work-Management/)

Reason for choosing MaintainX

The Town had got burned by the in the past

Review Source

JL

Jordan L.  
Director  
Oil & Energy  
Used the software for: 2+ years

### "MaintainX review"

November 13, 2024

4.0

Overall my experience has been positive with MaintainX. There are still some things we're working on tweaking to have it meet the needs of our company.

Pros

I like the ability to document maintenance and setup reminders and schedules for tasks.

Cons

I find it difficult to review the work that has been completed and check on my team's work to make sure the work is getting done.

Switched from

[Quickbase](https://www.capterra.com/p/157262/QuickBase/)

We wanted a CMMS product where we could schedule PMs and other tasks inside a software setup for this type of usage, rather than building it from scratch like we were doing with Quickbase.

Review Source

JH

Joshua H.  
Millwright  
Oil & Energy  
Used the software for: Less than 6 months

### "Maintain X "

November 19, 2024

5.0

Excellent learning experience of a new platform for inventory and jobs.

Pros

Ease of use and saving trees . Electronic upkeep and hard drives are better than rows of filing cabinets

Cons

The learning curve. And getting everyone on board. There are some that just don’t want to do leaving it more difficult for others but still manageable

Review Source

MH

Michael H.  
Industrial Mechanic  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "Asset management"

October 21, 2024

4.0

The program is big with regards to ability. There is so much to learn, I look forward to growing with the tool.

Pros

I am able to independently collect data on every asset I had listed.

Cons

There is a limit to multi-tasking. I cannot run two timelines with two work orders open. Being a industrial mechanic, I sometimes have two or three projects going on at once in a day. If I start a job and wait for a part to show up, I tend to work on another machine until the part shows up. I stay busy and I want the program keeping track of what I do.

Review Source

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