# Page 10 | MaintainX Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 10 - Is MaintainX the right CMMS solution for you? Explore 1036 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/179296/GetMaintainx/reviews --- MaintainX 4.8 (1036) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 10 - Reviews of MaintainX ## Showing most helpful reviews Showing 226-250 of 1036 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AG Alex G. Plant Manager Machinery Used the software for: 6-12 months ### "Intuitive, Simple, and Accessible" December 5, 2025 5.0 MaintainX is simple and straightforward to use. It has been easy to adjust and allows for metric visibility on machine operation. Working with our techs has been straightforward and customer service is responsive. MaintainX is working to become our hub for managing maintenance and work orders across facilities. It allows each plant to customize and implement while still living within the same framework company wide. Pros MaintainX is simple and straightforward to use. It has been easy to adjust and allows for metric visibility on machine operation. Working with our techs has been straightforward and customer service is responsive. Cons Still gaining deeper experience with MaintainX. Nothing negative to report so far. Interface and support has been excellent. Review Source MK Mike K. Risk Management Director Leisure, Travel & Tourism Used the software for: 1-2 years ### "Brought Us Into the Future!" December 4, 2024 5.0 I can think of no other application I have worked with that has generated such huge gains for our organization. The support is outstanding and is something seen less from other applications business with. Their interest in what the customer sees and needs is evident in the way they dig into issues and try to create greater understanding before generating a thought or solution. Pros The ability to organize processes related to inspections, preventative repairs, and reactive maintenance of our facilities. The ability to have a record of completed work. The ability to track work and never loose track of a need. I also appreciated the ability to operate with a inventory list with directly connected supply vendors for ordering purposes. The ability to organize inventory, show when parts are used, and track available inventory, keeps us ready for the unexpected. Cons I don't have much if any cons about MaintainX. Nearly every question or need I bring up is addressed in some way or they identify it as a possible process improvement with their development team. About the only time I feel constrained by the system is when I create procedures or processes. This portion of the system seems a little less flexible than other components. Review Source AB Alex B. Facilities Team Lead Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Facilities Team Lead for a company with 400 employees and 13 buildings" December 3, 2024 5.0 Very easy and works well for our needs. Our needs being able to have reactive work orders for immediate attention and regular PM's on equipment and maintaining an asset list with pertinent information. Pros The user interface is so easy. Works well on both the computer and cell phone app. Setup was really easy and the initiation team support was very helpful. The software has the ability to make graphs and dashboards very easily. The photo/document upload is super easy. We had very few issues with the transition to the system from our previous work order system. Cons We wish that it would notify work order requesters with comments on the status of the work order. It only sends an email with "completed" once done and does not show the comments on the work order to the person who entered it. Unless that person signs into MaintainX as a general user and clicks on the work order they never see what was done. Not sure why it couldn't just send an email back that included the comments since it already sends a "completed" email. Alternatives considered [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing MaintainX for us it was the easy of use and start up to get the program going for us and then that it had all of our PM's and work orders in one system. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) didn't work well and needed to renew license. was only doing the work order side and not the PM side of our equipment. Review Source JG Jo G. Asset Officer Government Administration Used the software for: 6-12 months ### "User friendly and ideal for preventive maintenance" July 28, 2025 4.0 We’ve been using MaintainX for several months to manage our maintenance operations, and the experience has been largely positive. The platform stands out for its clean mobile-first design, which makes it incredibly easy for technicians to create, update, and close out work orders right from the field. Pros MaintainX is extremely useful for our field team with its mobile-first usability. Its been simple to set up and the core maintenance workflows like work orders, preventive maintenance has been ideal for our business. I would rate their customer support highly. Cons I have found the customization of the forms limiting and the current reporting/dashboards on the basic licensing. Review Source GT Greg T. Operations Manager Mining & Metals Used the software for: 1-2 years ### "Glad we did it!" September 5, 2025 5.0 Very positive. Implementation was easy and it has enough flexibility to allow for multiple uses. Support is excellent. Pros Provides a framework to organize maintenance activities and eliminate paper records. It is easy to use. Cons I have no negative comments. It works well for our needs. Setting schedules and reminders for preventative maintenance activities is very helpful Review Source AW Andrew W. Parts Specialist Renewables & Environment Used the software for: 1-2 years ### "Parts Specialist" July 22, 2025 5.0 Pros How customizable it is. MaintainX is extremely to navigate. Love being able to connect on one platform with my sites. Cons Sometimes MaintainX will close right when I am in the middle of something. Sometimes the cost will disappear. Review Source ME Matt E. Facilities Manager Renewables & Environment Used the software for: 6-12 months ### "MaintainX Review" April 29, 2025 5.0 Pros Easy to use and GREAT Customer support. Nic L has been fantastic to work with. Would help us with modifications to make MaintainX better apply for our opeations. Cons Could use some better interfaces for end users - specifically around messages. Asana's inbox would be a good model. Switched from [UpKeep](https://www.capterra.com/p/145635/UpKeep/) Upkeep wasn't scaling with our operations Review Source JC Jamie C. Staff Engineer Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Engineer Review" April 2, 2025 5.0 Very user friendly with the right hooks to integrate into our software system. We are having trouble launching every person to use this for a couple reasons. A Full license is very expensive, but unfortunately contains many of the features we want many users to use. This restricts us to a smaller group of users that backlogs all the things that need to happen. Pros Asset management - Availability of the API - Useability and display on an app on a phone - Traceability to three levels of assets - Checklist import tool - Scheduled work orders Cons this could be just my lack of familiarity with the process, but I have struggled with uploading large scale work orders or groups of assets. I know this has been offered, but I haven't really known and easy way to sculpt the excel sheet and for whatever reason havent reached out. I do also like the AI import from another document to create checklists, but I am struggling to get it to choose anything but "Pass", "Fail", "check" (the three button one, names fail me). I wish it were easier to coach the AI tool to import another controlled document I have and create exactly the same checklist each time. Review Source ML Melissa L. Property and Project Manager Retail Used the software for: 2+ years ### "MaintainX Satisfaction" December 3, 2024 5.0 Overall experience with MaintainX has been very pleasant. Pros The platform is very easy to use and has great support. Cons To date I have not found there to be any major cons. Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)[Ecotrak Facility Management Software](https://www.capterra.com/p/212583/Ecotrak/)[Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/) Reason for choosing MaintainX Simplified system, great support, easily tracks everything needed. Switched from [Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/) This platform was not user friendly; this platform is extremely simple to use for both users and admins. Review Source TF Tyler F. Project and Implementation Manager Consumer Goods Used the software for: Less than 6 months ### "Weekly communication with great customer service" February 18, 2026 5.0 We have had a good experience so far. No Complaints to be given. We hope we continue to have a great relationship. Pros Maintain is reliable, efficient, easy for work orders, real-time updates, and quality vetted contractors. Cons Nothing so far. The company has been great to us. The team calls us weekly to make sure we are good with our platform. Review Source MH Maurice H. Director of Projects Food & Beverages Used the software for: 6-12 months ### "MHABREMAINTAINXREVIEW" December 9, 2024 5.0 While we are relatively new to the software and still learning the full scope of its capabilities, we are very impressed with the tools it offers which will definitely help improve the efficiency and effectiveness of our technical teams to complete their duties on a daily basis. Pros While the program is very extensive and covers a wide range of maintenance issues we require it is at the same time the interface is very easy for our technicians to learn making its integration into our maintenance department quick and easy. The sales team has also worked closely with us helping us choose the right package for our needs which we see growing as our familiarity with the software improves. Cons So far we have no complaints, we are still leaning the full scope of the program but are extremely happy at this point of its integration into our operations. Review Source JD John D. Director of maintenance and facilities Automotive Used the software for: 2+ years ### "maintain x" March 18, 2025 5.0 have used at multiple brands across the industry, have always had a positive experience and customer service has always been great. Pros the platform is user friendly and easy to train personnel. Cons I wish the internal warehouse feature was available on the premier level subscription. Review Source JP Jazaiah P. Inventory Coordinator Construction Used the software for: 1-2 years ### "Keeps things organized!" September 25, 2025 5.0 Pros Maintenance management, seeing all my inventory. I can communicate with mechanics in the field on work orders. Cons Not much say here, I learned how to use it quicky which is nice. I recommend maintain-x to any business. Review Source LVL Lee Vasquez L. Mechanical Engineer Machinery Used the software for: Less than 6 months ### "Centralized Data Powers Decisions—Accuracy Depends on Team Input" October 24, 2025 5.0 We are relatively new to MaintainX and so far it has been a gamechanger for keeping better records of repairs and the cost of upkeep to our hundreds of machines. But very soon I plan to incorporate IoT sensors for realtime data and to get into predictive maintenance. Pros We have only begun to scratch the surface of what it can do. Right now it is a centralized location to help us organize machine documentation and plan routine maintenance. What I like most is having historical information and customized reports. Ira helped me create a custom dashboard and sent me amazing Loom video instructions to help me get a better understanding of the content. The data helped me justify a large capital expenditure for a new machine. Cons The reports and information are only as good as the quality of information that we feed into it. We need people who committed to doing their best to enter complete and accurate information into MaintainX. We will get the most out of MaintainX if we are willing to put in the work. Review Source JJ Jesses J. Ops Manager Real Estate Used the software for: 1-2 years ### "MaintainX for Property Managment" April 8, 2025 4.0 Overall experience has been good. Easy implementation and upkeep. Pros Constantly improving & ease of use. Great support. Cons Some functionality needs fine tuned, would be great if there was a report writer. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing MaintainX Price was better for our small business, initial and recurring Review Source JB Jennifer B. Master Data Specialist Biotechnology Used the software for: 6-12 months ### "A complete CMMS for MilliporeSigma" March 28, 2025 5.0 It's been a great experience, our maintenance team was very appreciative of the ease of using the system. They are able to complete PMs and reactive work orders in a timely manner. Pros Great Customer Service and training from the MaintainX team. Ease of use within all the modules. Ability to use both mobile devices and web browsers. The audit trail for all modules help with my data integrity requirements. Cons I don't have any complaints at this time. Switched from [SAP Single Sign-On](https://www.capterra.com/p/175134/SAP-Single-Sign-On/) No reporting capabilities, not easy to use, many of our employees didn't keep up with their passcodes and were unable to get into the system to create important reactive work orders Review Source SG Stephen G. Acquisitions Specialist and Building Ops Admin Real Estate Used the software for: 2+ years ### "MaintainX in Affordable Housing Management" November 15, 2024 5.0 Pros MaintainX's ability to customize procedures to cater to the specific needs of our company, while being extremely adaptive to help us comply with the ever-changing regulations in affordable housing, has been an integral part in our success in maintaining a smooth and efficient operation. The user interface is extremely easy to use and is a huge bonus for our staff that are not the most technologically inclined because they find it easy to use. Lastly, the extremely responsive customer service ties the whole product together and makes it one of the best investments our company has made. Cons There is not much, if even anything, to dislike about MaintainX. The only thing I would like different is another tier in between the premium and enterprise plans, to satisfy the need for slightly more features without having to pay the much higher price for enterprise when a majority of those features aren't applicable to us. Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) For better user interface, customization, reporting, among endless other reasons. Review Source dR dennis R. Facilities supervisor Hospitality Used the software for: 1-2 years ### "customer support" September 6, 2025 5.0 good. Pros customer support and the ease of use. the graphs and charts will make easer to lobby for more help.. Cons none.. Review Source CP Cody P. MRO Purchaser Chemicals Used the software for: 6-12 months ### "PO interface" March 24, 2025 3.0 Good overall. The speed of the online platform is faster than the previous Program that had to be downloaded. Pros It is user friendly for the most part. Good interface for user. Easy to export POs. Cons On the PO side, the option of not copy and pasting to the Item list is not good. Having to type in each item that is not in inventory is timely. Also the PO number should be larger in size. And be able to list the vendors address and information. Switched from [Maintenance Pro CMMS](https://www.capterra.com/p/212335/Maintenance-Pro-CMMS/) The Maintenance Manager choose to switch to help with Work Orders Review Source AS Anjaly S. Quality Manager Food Production Used the software for: Less than 6 months ### "Works great, Highly recommended" October 31, 2025 4.0 overall experience is positive. they constantly improve their product. They are secure, customer friendly and easy to learn Pros User friendly and can access from mobile and desktop, easy to learn. Maintain x is affordable especially for small businesses. Cons Sometimes we have difficulty in scheduling work order. Unable to open two tabs at a time. cannot save and go back to different tab. Review Source DL David L. Scheduling Non-Profit Organization Management Used the software for: 6-12 months ### "MaintainX review" July 21, 2025 5.0 Pros Like the fact that I can create new locations for my inventory. I also like the Copilot feature. I create all my work orders and assign work to my team members. Cons I do not dislike anything about MaintainX. I did not like the way inventory was handled with the locations. But we created a way to make new locations easier to access. Review Source NB Nathan B. Head Of Engineering Automotive Used the software for: 2+ years ### "If Google Created a CMMS system, This is it!" November 21, 2024 5.0 Overall, very positive. It's solved masses of issues for us. I like all of the functionality. It's nice to have work orders, jobs, reports, assets, vendors and parts all on one platform. Pros Very easy system to use and get used to. Lots of features, plenty for everyone. Very powerful tool with frequent use. But most importantly, it's well supported. Cons Some of the automated features don't seem to be accurate at times. Can be hard to get your head around an issue on the reporting side. Sometimes don't trust the reports. I think the export work orders and data function could be better. Review Source TH Tom H. Director of Facilities Pharmaceuticals Used the software for: 1-2 years ### "Well scoped and easy to use system" March 24, 2025 4.0 It's been good. My customer contacts have been helpful but not pushy. It was adopted by the team very quickly due to ease of use. Pros Ease of use. UI is very easy to understand. Flexibility with reporting and free form fields for notes are helpful also. Cons Per user fees. Maybe an enterprise license for unlimited users is an option. With our changing environment, number of users changes (both up and down) quite frequently. Alternatives considered [IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/) Reason for choosing MaintainX Ease of use vs competitors; ease of training Review Source KM Kyle M. Maintenance Food Production Used the software for: Less than 6 months ### "Positive Experience With MaintainX" April 9, 2025 5.0 My overall experience is positive, there are some things that I was doing in my old system that was more intuitive or automatic. However, with the consistent release of updates for MaintainX, I am pleased with the overall performance. Pros The most useful feature of MaintainX is the auto-generation of work orders after completion. Cons Work orders that were duplicating in the same time period was the most frustrating aspect of the system, which has now been resolved. Switched from [MicroMain](https://www.capterra.com/p/119615/MicroMain-Maintenance-Software/) It was a corporate wide decision to standardize the plants in each division. Review Source KV Kristin V. Assistant plant manager Farming Used the software for: Less than 6 months ### "Organization and paperless benefits are amazing " December 3, 2025 5.0 Pros Organization abilities and helping keep track of everything going on in the facilities. It’s great to be paperless Cons Not much, being able to have more decimal points for unit costs would be beneficial. I haven’t come across anything just yet on something that was truly inconvenient Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.