# Page 11 | MaintainX Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is MaintainX the right CMMS solution for you? Explore 993 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/179296/GetMaintainx/reviews

---

MaintainX

4.8 (993)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 17th, 2026

# Page 11 - Reviews of MaintainX

## Showing most helpful reviews

Showing 251-275 of 993 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EZ

Edgar Z.  
IT Tech  
Consumer Goods  
Used the software for: 1-2 years

### "Love it with all my heart "

February 5, 2025

5.0

Love it a lot, prefer it better to the other service we had

Pros

Easy to use, very user friendly, how simply the app is

Cons

What I don’t like is when started a time it’s only visible on that device

Switched from

[eWorkOrders CMMS](https://www.capterra.com/p/90092/eWorkOrders-CMMS/)

No app interface, no autosave, outdated software

Review Source

KD

Kevin D.  
SE Region Engineering and Maintenance Manager  
Mining & Metals  
Used the software for: 2+ years

### "Making Maintenance and thankful experience"

March 25, 2025

5.0

Great customer support and easy to add anything with batch loading feature

Pros

Very user friendly interface and easy to train users

Cons

Resetting the PM triggers when an operator inputs the wrong meter hours

Review Source

RB

Robert B.  
Maintenance Manager  
Food Production  
Used the software for: 6-12 months

### "excellent software at a more than fair price"

February 3, 2025

5.0

So far I have had a great overall experience with the software. It's user friendly and provides all the tools to setup a very useful Maintenace program

Pros

The MaintainX PC User interface is easy to navigate and the App just makes it simple for the maintenance staff.

Cons

I have yet to find anything that I didn't care for in the software

Review Source

EM

Eddie M.  
Clerk  
Construction  
Used the software for: 1-2 years

### "Game Changer"

January 16, 2025

5.0

Exceptional, anytime I need help their quick to respond and resolve and it has been a major game changer for our company

Pros

Clean user friendly program that makes tracking maintenance a breeze

Cons

No non user input for things like inspections, meters, etc.

Review Source

AS

Alisha S.  
Administrative Assistant II  
Facilities Services  
Used the software for: 6-12 months

### "Upgraded from Excel"

September 6, 2024

5.0

Our experience has been wonderful! Our customer success manager \[sensitive content hidden\] has been amazing. She is quick to answer any questions or jump on a meeting to walk us through something that is new to us. I would recommend MaintainX a thousand times over.

Pros

MaintainX has allowed us to better track our assets and our preventative maintenance. We have gotten rid of our outdated Excel sheets and upgraded to a system that keeps track of everything for us and reminds us when we have missed something. MaintainX has cut down on our data entry time as everything only needs entered once and not new every year.

Cons

We've had MaintainX for over 6 months now and have yet to find a con.

Alternatives considered

[Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[Coast](https://www.capterra.com/p/10004846/Coast/)[Fiix](https://www.capterra.com/p/74916/Fiix/)[UpKeep](https://www.capterra.com/p/145635/UpKeep/)

Reason for choosing MaintainX

MaintainX's ease of use and the ease of implementation far out shined all the others that we looked at.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Too out dated and hard to use, with a ton of data entry that was very time consuming.

Review Source

RM

RICARDO M.  
ASSISTANT MANGER  
Automotive  
Used the software for: 1-2 years

### "SUPERSTAR HWY 76"

February 3, 2025

5.0

HELP ME MAKE SURE TO STAY ON MY HOURLY TASK

Pros

VERY EASY AND CONVENIENT TO STAY ON TRACK WITH DUTIES

Cons

EVERYTHING IS GREAT THERE ARE NO ISSUES WORKS PERFECTLY

Review Source

sM

shane M.  
Production Maintenance  
Hospital & Health Care  
Used the software for: 2+ years

### "Shane Merkel Maintain X Review"

November 11, 2024

5.0

We have operated this platform for three years roughly and have loved it, I would like to have reporting that is designed for the customer processes and kpi's as well as an integrated PM Plan/Scheduler

Pros

I love the user-friendly platform and the exceptional customer support from Katie

Cons

The reporting and scheduling area of this platform needs improvement to become more company specific

Review Source

JW

Jeremy W.  
Senior Manager - Production Group  
Pharmaceuticals  
Used the software for: 1-2 years

### "Simplified our daily maintenance activities"

November 11, 2024

5.0

MaintainX has simplified our daily maintenance activities. We are more organized and have the ability to predict machine failures which has reduced equipment downtime. Customer support has been the best. They are always friendly, helpful, and reliable.

Pros

I liked the many features MaintainX provides. The Asset Health feature has helped give our company a better understanding of equipment downtime and cost associated with it.

Cons

We would like to see more in-depth reporting on the changes to parts cost.

Review Source

PP

Parth P.  
Maintenance Manager  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Best CMMS System"

September 26, 2024

5.0

It had made life easier for my techs and myself in terms of reporting.

Pros

Reliability and tech support. Cloud based software which allows to use on any device from anywhere.

Cons

Nothing. it is great software and MaintainX is continuously updating it to make it better.

Alternatives considered

[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)[Fiix](https://www.capterra.com/p/74916/Fiix/)

Reason for choosing MaintainX

Price and easy interface, available on App store and play store. Offline feature

Switched from

[CWorks](https://www.capterra.com/p/13109/CWorks/)

For ease of access on any device, AI reporting features

Review Source

BM

Brennan M.  
Engineering Supervisor  
Aviation & Aerospace  
Used the software for: 2+ years

### "Excellent Customer Support"

November 26, 2024

5.0

MaintainX has been on of the smoothest software integrations I've been apart of.

Pros

MX's customer service and support team is outstanding. Always knowledgeable and available to help.

Cons

The mobile application does not offer 100% of the features provided in the desktop version.

Alternatives considered

[NX](https://www.capterra.com/p/232212/Siemens-NX/)

Reason for choosing MaintainX

Customer Service and support continues to to be top notch.

Review Source

IPF

Ian Paul F.  
Equipment Maintenance Engineer  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "MaintainX review"

October 3, 2024

5.0

Maintain X was very good to use with its meters and creation of automatic work orders for easily monitoring of some assets which is not in our area or far.

Pros

Easy to made procedure and it has conditional process on the procedure.

Cons

It consumes big file storage on cellphones since it was using photo uploads for the work orders to be finished.

Review Source

KC

Kallie C.  
Wildlife Coordinator  
Oil & Energy  
Used the software for: 6-12 months

### "MaintainX Is Awesome"

February 3, 2025

5.0

10/10 would recommend to a friend as it is a useful tool and a great way to monitor and maintain equipment

Pros

That it tracks our services on the units that we maintain for the client.

Cons

It was a lot to take in all at once, creating triggers that worked and the waiting game was the one thing I found a bit frustrating, but it all ended up sorting itself out.

Review Source

JW

Jason W.  
O.T. Systems Analyst  
Packaging and Containers  
Used the software for: Less than 6 months

### "Functionality and Ease of Use Propels MaintainX"

April 23, 2025

5.0

Our experience with MaintainX has been very good so far. The implementation team has been very helpful. The customer satisfaction group has provided guidance and answered our questions.

Pros

The functionality and ease of use. The reporting is fantastic as well.

Cons

Flexibility of designing reports. Layout, etc.

Review Source

SS

Sue S.  
CIO  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "MX Assessment"

March 25, 2025

4.0

We have a good experience with Maintain X. Implementation was easy. Staff were able to start using the portal for submitting work orders right away. We have started to use it for creating checklists and managing assets recently. Customer support is excellent.

Pros

Customer Support, workflow setup, automation, ease of use.

Cons

Registeration of requesters Cost of full license (especially for nonprofits)

Review Source

ZF

Zac F.  
operational support engineer  
Medical Devices  
Used the software for: 6-12 months

### "1st Year Use - Review"

December 17, 2024

4.0

Overall the software has had major benefits to the company when compared to our previous system (or lack of)

Pros

Interface and user experience. Automation features.

Cons

Compared to other CMMS software i have used, the user customisation ability is more restricted with MX

Review Source

BD

Barry D.  
Manufacturing and Maintenance Manager  
Construction  
Used the software for: 1-2 years

### "ACO, Inc. ..."

April 23, 2025

4.0

Pros

ease of use

Cons

Some of the options are only available in the high tiered price point

Review Source

bH

bridget H.  
Site Coordinator  
Environmental Services  
Used the software for: Less than 6 months

### "Honest Review-Still learning"

April 29, 2025

5.0

What I have learned so far has been wonderful, and I continue to learn every day.

Pros

Customer service is excellent! It has outstanding features to track your assets and parts when they need to be ordered.

Cons

So far, there is nothing to dislike. Our site just started using the software.

Review Source

KH

Kevin H.  
Field Systems Specialist  
Oil & Energy  
Used the software for: Less than 6 months

### "Scout - Kevin Feedback"

March 28, 2025

4.0

Great customer support but confidence on even basic enhancements being pushed through is very low

Pros

Filtering on work orders and assets as well as how customizable data columns are

Cons

simple things like alphabetizing naming and not being able to run reports or view all instances under one view (for admins)

Review Source

NK

Nathan K.  
Audit Manager  
Packaging and Containers  
Used the software for: 1-2 years

### "MaintainX- the BEST CMMS"

September 9, 2024

5.0

It has been fantastic. We have had competitors reach out and none of them compare.

Pros

It is very user friendly. Their support team is incredible.

Cons

Sometime it is not a seamless transition between the desktop version and the mobile app.

Alternatives considered

[Limble](https://www.capterra.com/p/162600/Limble-CMMS/)

Reason for choosing MaintainX

It did not seem like they would have as much support in the long run.

Switched from

[UpKeep](https://www.capterra.com/p/145635/UpKeep/)

MaintainX had more features that helped us carry out asset management.

Review Source

AH

Alex H.  
Engineering Team Leader  
Packaging and Containers  
Used the software for: 1-2 years

### "Very happy overall"

November 26, 2024

5.0

Overall the experience has been great, very easy to use, great support.

Pros

Very user friendly and easy to set up. Easily accessible with the software being mobile/tablet friendly.

Cons

The extra add ons which you only get with the enterpise account. Also you cant prioritize work in an orderly manor.

Review Source

MOŞ

Mehmed Oğuz Ş.  
Research Assistant  
Higher Education  
Used the software for: 1-2 years

### "MaintainX has great tools in maintenance management"

January 24, 2025

5.0

Pros

MaintainX has many tools that meet our requirements in maintenance management.

Cons

MaintainX is little bit hard to explore at the begining.

Switched from

[Q Ware CMMS](https://www.capterra.com/p/87768/Q-Ware-CMMS/)

MaintainX is a far more user friendly solution.

Review Source

CG

Colin G.  
Millwright  
Food Production  
Used the software for: 1-2 years

### "MaintainX for the win!!"

October 24, 2024

5.0

Very good! The support is amazing, the support staff and workshops are extremely helpful!

Pros

Its an all in 1 program. i used to have to navigate multiple programs to get the same information found here.

Cons

So far so good. no complaints! Its a comprehensive package!

Review Source

AR

Andrea R.  
Operations Manager  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Amazing, Versatile Product"

November 19, 2024

5.0

From tech support to execution we have had a great customer service and support feel with MaintainX.

Pros

Versatitilty to meet a variety of needs within the company.

Cons

My time is limited and figuring out all the options within the program takes some time.

Alternatives considered

[django CMS](https://www.capterra.com/p/149437/django-CMS/)

Reason for choosing MaintainX

Versatility to meet needs across the company.

Review Source

RW

Robert W.  
Maintenance Manager  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Easy to use"

April 22, 2025

5.0

Overall, it is very easy to use. More importantly, the technicians really like using it!

Pros

The program is very easy to use. Very simple interface. The technicians really like it!

Cons

The PM procedures are attached to a repeating work order instead of to an asset.

Switched from

[SAP Ariba](https://www.capterra.com/p/227334/SAP-Ariba/)

Changed employers. New employer didn't even have a CMMS when I arrived.

Review Source

VP

Vern P.  
ROBOT TECH  
Automotive  
Used the software for: 6-12 months

### "Robot tech."

February 3, 2025

5.0

It's good once you get use to using it..

Pros

It keeps track of all of the information

Cons

It's easier to do it on a computer then the I pad

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.