# Page 12 | MaintainX Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is MaintainX the right CMMS solution for you? Explore 993 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/179296/GetMaintainx/reviews

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MaintainX

4.8 (993)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 17th, 2026

# Page 12 - Reviews of MaintainX

## Showing most helpful reviews

Showing 276-300 of 993 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RG

RJ G.  
Supervisor  
Machinery  
Used the software for: 1-2 years

### "FMI Building Innovation"

February 3, 2025

5.0

Excellent Software to use. You can record and back track everything.

Pros

Been using MaintainX for nearly 2 years and it help us a lot with documenting everything in both production and engineering department

Cons

Nothing, MaintainX is super user friendly software. Everyone needs to try it.

Review Source

DH

Danny H.  
Maintenance Manager  
Machinery  
Used the software for: Less than 6 months

### "Impressed with the ease."

April 24, 2025

5.0

Overall, I am extremely happy, it is a lot easier to use than SAP or Maximo. I have used several CMMS systems but this by far is the best. The support I have gotten from their support staff is amazing.

Pros

The ease in using it... the maintenance techs I have are really liking it. It is easy to teach.

Cons

I seem to be limited in a few areas that would be very useful for me, one area is associating POs to work orders.

Review Source

AT

Aaron T.  
IT Specialist  
Hospital & Health Care  
Used the software for: 2+ years

### "GREAT PRODUCT!"

November 25, 2024

5.0

Great product. Fast response times from support.

Pros

Easy to use. Lots of customizable features.

Cons

So far no cons. All of my issues and questions have been addressed.

Review Source

VR

Victor R.  
Remote Operations Manager  
Dairy  
Used the software for: 1-2 years

### "Strong automated maintenance tracking"

November 12, 2024

4.0

At first the platform takes a while to get used to but once I figured it out, it was easy to use.

Pros

I like the automated maintenance tracking system.

Cons

The system is lacking a log book. I would like the ability to log a significant event without having to create a work order.

Switched from

[Quickbase](https://www.capterra.com/p/157262/QuickBase/)

Maintainx does a better job of automating work orders, especially recurring work orders.

Review Source

TM

Terresa M.  
Facilities Supervisor  
Gambling & Casinos  
Used the software for: Less than 6 months

### "Warhorse Supervisor review"

March 26, 2025

4.0

Overall, I have been very happy with this ticket system and the companies attempt to incorporate every aspect of "needs".

Pros

It's simplicity. It seems very user friendly

Cons

When creating procedures, the creation process is a bit complicated. The AI generated procedures are not very easy to manipulate in order to populate a procedure that works for the intended usage.

Review Source

JW

Jason W.  
Operation manager  
Facilities Services  
Used the software for: 1-2 years

### "Overall review "

November 22, 2024

5.0

It has been really great, Account managers are really helpful, response is almost instantaneous

Pros

Ease of use and implementation. Helps ensure a quality service Serves as training on new technicians

Cons

Does not have decent bearing analytics at this point

Alternatives considered

[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)

Reason for choosing MaintainX

Cost was significantly lower, Customer support was better

Review Source

VR

Verified Reviewer  
General manager  
Packaging and Containers  
Used the software for: 1-2 years

### "maintainX, 5 star CMMs"

November 11, 2024

5.0

Excellent customer service, and technical assistance as needed.

Pros

ease of use, MaintainX is a very intuitive platform for maintenance work orders, and preventive maintenance scheduling.

Cons

It has Taken us quite a while to integrate parts management into our maintainX routine

Review Source

VN

Vincent N.  
Regional Operation Manager  
Food Production  
Used the software for: 2+ years

### "Great product"

November 11, 2024

5.0

its been great working with the MaintainX team integrating with our company

Pros

the whole platform is great. plenty of features and it is easy to use for admins and techs

Cons

WOs will not reoccur if the previous WO is not completed

Review Source

CC

Colby C.  
Assistant site manager  
Wholesale  
Used the software for: 6-12 months

### "On the Go access "

February 5, 2025

5.0

I like features and benefits when it’s comes to being able to set the level of issues as low to critical to ensure issues are quickly resolved.

Pros

I like be able to have it at my mobile and on the go when the store needs issued addressed.

Cons

The app does not have any major known issues.

Review Source

KL

Kevin L.  
Quality Engineer  
Medical Devices  
Used the software for: 1-2 years

### "Quality Engineer"

December 18, 2024

3.0

I thought it could be a useful system, but it lacks detailed procedures

Pros

it centralized our CMMS into an electronic system

Cons

complicated, and might not our regulatory requirement

Review Source

CG

Curtis G.  
Maintenance Mechanic  
Food & Beverages  
Used the software for: 1-2 years

### "Lead Maintenance Mechanic"

November 12, 2024

5.0

I have been with this company for 9 years now and its the best one we have chosen to use yet.

Pros

The ease of access to reports and the easiness of being able to fill them out.

Cons

there isn't really much to not like about it.

Review Source

tP

tina P.  
Document Specialist  
Dairy  
Used the software for: 2+ years

### "Document Specialist"

February 3, 2025

5.0

Over all experience has been great, works well for our needs

Pros

I like how easy it is to create work orders

Cons

No dislikes, have found it to be very user friendly

Switched from

[FaciliWorks Essentials CMMS](https://www.capterra.com/p/237093/FaciliWorks-Essentials-CMMS/)

It was a lot of money/expensive, hard to use.

Review Source

JJ

Jamie J.  
Operations Director  
Religious Institutions  
Used the software for: Less than 6 months

### "Fantastic Purchase"

March 19, 2025

5.0

We've had a great experience from initial inquiry to fully onboarded. The Sales Team, Tech Team, and Academy Class were all huge assets to answering questions along the way! Our staff now submit all workorders electronically, which has helped streamline our operations across campuses. In addition, we are building an asset history with tracking the workorders, which is a huge help to our finance and maintenance teams.

Pros

Great combination of easy to use with robust functionality. We were literally up and running the first day using the software.

Cons

We're pretty picky and honestly can't come up with anything!

Review Source

AK

Aditya K.  
Operations Management  
Food Production  
Used the software for: 6-12 months

### "MaintainX Review"

April 2, 2025

4.0

Pros

User interface is good and very easy to use.

Cons

Feature requests take a lot of time to get implemented

Review Source

DB

Donald B.  
Operations Director  
Packaging and Containers  
Used the software for: 1-2 years

### "Dynamic Nutraceuticals MaintainX Review"

February 3, 2025

5.0

Excellent! Changed the way we did maintenance logs

Pros

The ease of use The logging of information

Cons

Wish the inventory control portion was a little better

Review Source

tS

tom S.  
Mechanic  
Textiles  
Used the software for: 1-2 years

### "Great tool to have."

February 3, 2025

5.0

Overall really enjoy having it, use it on a daily bases.

Pros

Ways to keep scheduled pm done on machines

Cons

All the notifications that come with the classes.

Review Source

ES

Erik S.  
Maintenance Engineer  
Paper & Forest Products  
Used the software for: Less than 6 months

### "Excellent software, easy to teach, use, and implement"

February 19, 2025

5.0

It has been excellent. The user interface is intuitive to use and understand. It has also been excellent to teach and have other people learn to use.

Pros

Easy to learn, teach, and implement. It is the closest to paper on the computer I have tried.

Cons

You cant have more than one asset per work order

Alternatives considered

[Compass](https://www.capterra.com/p/174916/Compass/)[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)[Fiix](https://www.capterra.com/p/74916/Fiix/)

Reason for choosing MaintainX

The user interface was excellent, reporting was easy to use and understand, price was reasonable, support was excellent

Review Source

sC

samantha C.  
Owner Operator  
Food & Beverages  
Used the software for: 6-12 months

### "general review from a Maintain X user"

January 6, 2025

4.0

it is easy to navigate and has a very efficient support team.

Pros

user-friendly, and has browse and mobile app versions. Also easy to set up and implement in the company

Cons

customization in templates and layouts, look forward to see more options in the future

Review Source

BP

Brandon P.  
Supervisor  
Machinery  
Used the software for: 6-12 months

### "MaintainX experience"

February 3, 2025

5.0

Never had a problem. Entering orders is quick and easy.

Pros

The simplicity of the app which makes it easy to navigate

Cons

At the moment, don’t think that there is one thing I dislike.

Review Source

DM

Daniel M.  
Shift Lead  
Automotive  
Used the software for: 6-12 months

### "Love MaintainX"

February 5, 2025

5.0

It has been very straightforward and easy to use

Pros

I really enjoy its simplicity to use. Makes it very easy to learn.

Cons

There's not much that I do not like about it

Review Source

Philip E.  
Safety Manager  
Telecommunications  
Used the software for: 6-12 months

### "Very good product"

September 8, 2025

5.0

Very pleased, easy to maintain and keep up with all of our assets and the ability to keep up with all of our workorders.

Pros

The ability to track our assets, PM's and workorders. This product has met all of our expectations.

Cons

I have no issues with MaintainX or the use of this product. I can't think of any cons about this product.

Review Source

AD

Adrian D.  
Maintenance Engineering Intern  
Machinery  
Used the software for: 6-12 months

### "How MaintainX Optimizes Maintenance Management"

September 11, 2024

5.0

Pros

Maintaining a smooth operational flow often hinges on effective asset management and scheduled maintenance. With MaintainX, both tasks have become significantly easier and more efficient. The platform's intuitive interface simplifies the process of creating and managing scheduled maintenance tasks. Moreover, Maintainx offers robust tracking capabilities for work orders and assets. You can monitor the staus, hsitory and the different types of assets, such as preventitive and reactive work orders. On top of that, implementing all these features could not be any easier, as the software makes it very easy and simple to understand. Lastly, MaintainX offers some of the best customer support you could ever find, as whenever I have needed to contact them for something, I would get a response no later than 5 minutes.

Cons

The only drawback I've encountered is that there are a few additional features that could further enhance the platform. While these are minor and don't detract from the core functionality, their inclusion would MaintainX even more versatile and effective.

Review Source

LB

Larry B.  
Production Group Coordinator  
Retail  
Used the software for: 6-12 months

### "You should get it!"

November 12, 2024

5.0

I think the MaintainX platform is fantastic. Because it is able to seamlessly integrate so many different functions of the job, it makes all those tasks easier and more efficient.

Pros

It consolidates reporting, inventory, and workflow all into a single, easy to use system

Cons

Currently doesn't have reporting for inventory cost changes or workflows to help with cycle counting

Review Source

AS

Aaron S.  
OEE  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Just a good system"

November 6, 2024

5.0

Its an overall great system to help with or maintenance in the shop

Pros

Simple and easy to use, and was super easy to implement.

Cons

I wish that I could save a signature so I wouldn't have to manually sign work orders

Review Source

LN

Lauren N.  
General Manager  
Hospitality  
Used the software for: 1-2 years

### "Overall experience"

November 20, 2024

5.0

Great overall experience with MaintainX.

Pros

The ease of access whilst using the app and how user friendly it is.

Cons

Not being able to contact students through the app.

Review Source

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