# Page 13 | MaintainX Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 13 - Is MaintainX the right CMMS solution for you? Explore 993 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/179296/GetMaintainx/reviews

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MaintainX

4.8 (993)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 17th, 2026

# Page 13 - Reviews of MaintainX

## Showing most helpful reviews

Showing 301-325 of 993 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SW

Scott W.  
Maintenance Superintendent  
Consumer Goods  
Used the software for: 2+ years

### "MaintainX drastically improve over efficiency"

September 12, 2024

5.0

MaintainX is the reason we have gone from an overall plant efficiency of 60% to over 95%. It allowed us to follow the trends and develop a maintenance plan to drastically reduce down time.

Pros

There are so many features that are great it is hard to pick just one. But I would say the the top three are: PARTS Inventory and Repeatable Work Orders with Procedures and Meters.

Cons

The lack of file structure in the Procedure library.

Alternatives considered

[Fluke Connect](https://www.capterra.com/p/213243/Fluke-Connect/)

Reason for choosing MaintainX

The work flow and the integrated parts, metering, and the repeatable procedures

Review Source

KK

Kaleb K.  
Maintenance Manager  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Marvelous MaintainX"

September 24, 2024

5.0

Excellent customer service. Ease of use.

Pros

Very comprehensive and easy to use. App works well on mobile devices. The PC app is great, as well.

Cons

I have not had any specific issue with MaintainX.

Review Source

jU

jose U.  
manager  
Automotive  
Used the software for: 1-2 years

### "MaintainX honest review"

February 4, 2025

5.0

love the app! very easy to use and very reliable

Pros

How easy it is to add work orders and easy to add contacts

Cons

there's not really anything that I don't like about it

Review Source

MC

Marc C.  
QC and Safety Manager  
Building Materials  
Used the software for: 1-2 years

### "Stergis Windows and Doors"

August 29, 2024

5.0

I am very happy we chose MaintainX. It is User friendly and production personnel Like the immediate response they get.

Pros

It is a very useful tool for coordination of efforts between production, maintenance, and management.

Cons

It could be a little more flexible for me to fix original set up issues I created.

Alternatives considered

[L2L Connected Workforce Platform](https://www.capterra.com/p/144367/Dispatch/)

Reason for choosing MaintainX

Cost and positive customer service outreach. You could tell they would give their product active support.

Review Source

GB

Gabriel B.  
Maintenance Manager  
Consumer Goods  
Used the software for: 6-12 months

### "Overall, MaintainX provides a very positive experience for users seeking an efficient, easy-to-use maintenance management platform."

November 22, 2024

4.0

MaintainX is a highly effective and efficient tool for managing maintenance tasks, improving workflow visibility, and ensuring preventive maintenance is performed

Pros

Work Order Management; Enables the setup of preventive maintenance schedules; MaintainX integrates well with other systems; Customer Support and Resources

Cons

reports can be somewhat limited in comparison with other CMMS

Review Source

MF

Michael F.  
Production Process Engineer  
Medical Devices  
Used the software for: 6-12 months

### "QuidelOrtho MaintainX review"

September 23, 2024

5.0

It has been great. Managing spare parts and locations has been very simple. Tying workorders to assets and showing how often work is done to that asset has been very helpful.

Pros

User Friendly . Very robust system. Makes spare parts management easy.

Cons

The Apple barcode scanning when using bulk printed QR codes. The ability to distinguish the units after the URL code is not working with apple. It does work with Android though.

Alternatives considered

[Hexagon](https://www.capterra.com/p/276835/Hexagon/)

Reason for choosing MaintainX

It was more user friendly. The people at MaintainX were very helpful and friendly.

Review Source

BS

Brandon S.  
Maintenance Technician  
Consumer Goods  
Used the software for: 1-2 years

### "Works well "

November 8, 2024

5.0

It works well and does what we need it to do. We don't have many issues and when we do, its easily solved and/or a user issue.

Pros

Versatility and how easy it is to create and edit workorders when needed.

Cons

The instant repopulation of work orders is a bit confusing but that's more of an administrator issue.

Review Source

FM

Fort M.  
System Admin  
Defense & Space  
Used the software for: 1-2 years

### "System Admin"

October 17, 2024

4.0

From the installation to present, the support was outstanding plus it's very friendly user system.

Pros

user friendly, fast superb customer support

Cons

need better communication on upgrade or changes. I wish there should be a basic training on understanding how the data relational between modules.

Review Source

NC

NIkki C.  
Resort Manager  
Hospitality  
Used the software for: Less than 6 months

### "MaintainX making Asset Management a Breeze!"

April 2, 2025

5.0

Very user friendly easy way to track our asset management. Training courses and videos very helpful.

Pros

Provides one platform to store all maintenance related information on our assets

Cons

Nothing really. The hardest part was getting the team used to using a new platform.

Switched from

[Eptura Asset](https://www.capterra.com/p/125977/ManagerPlus/)

Company wide decision to switch to a better platform

Review Source

SH

Shawn H.  
Facilities Dir  
Education Management  
Used the software for: Less than 6 months

### "Joyful. A pleasure to use"

February 7, 2025

5.0

Wonderful, So far the work flow has been flawless.

Pros

User friendly. I really love the app. Hope we're able to purchase it.

Cons

Don't see any yet. Hope to never see one.

Alternatives considered

[FMX](https://www.capterra.com/p/130563/FMX/)

Reason for choosing MaintainX

The product is easier to use than fmx. Love it

Review Source

TS

Tennessee S.  
Advisor  
Entertainment  
Used the software for: 6-12 months

### "Makes my life easier!"

September 9, 2024

5.0

Amazing and wish we would have found and been able to deploy the product years earlier. But so happy we have made the switch!

Pros

The ease of use and features plus the incredible response from the entire team from management to tech support is amazing.

Cons

Nothing at all! I have worked in several systems and by far this is my favorite.

Alternatives considered

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[Maxio](https://www.capterra.com/p/139751/Maxio/)

Reason for choosing MaintainX

Ease of Use for all users with the ability to see a lot of analytics.

Switched from

[WebTMA](https://www.capterra.com/p/15155/TMA/)

Time to make a change to a product that is easier to use for our technicians and is more intuitive.

Review Source

MY

Marcus Y.  
Ops Manager  
Food & Beverages  
Used the software for: 1-2 years

### "MaintainX is the best!"

December 3, 2024

5.0

My overall experience with MaintainX is very very positive.

Pros

I like the ease of use with MaintainX while still having a very fair and reasonable price. \[sensitive content hidden\], my account rep has been the best help and can answer any question I may have. Super easy to use, nothing beats it.

Cons

There are not many things I can complain about but if I were to mention one thing it would be a better way to filter the sections but it is near perfect.

Review Source

BY

Bryan Y.  
Maintenance Manager  
Plastics  
Used the software for: 6-12 months

### "MX review at Berry Dallas"

October 17, 2024

5.0

I am very pleased with the operational use of this platform. The customer service is excellent. You can set an appointment to get one on one help.

Pros

Very inclusive the aspects needed to operate a maintenance department.

Cons

I didn't have it at other facilities. There isn't a means to print labels for inventory through the program.

Review Source

LK

Lea K.  
Development Scientist  
Medical Devices  
Used the software for: 6-12 months

### "Accessible "

December 18, 2024

4.0

I like using MX, its great to have all the info i need in one spot

Pros

its very accessible. Its a great platform to store equipment information and documents associated with the equipment. I like the layout of the panels. I use MX quite often, and find it better than the old system we would use.

Cons

I find it a little annoying that I have to correctly search in "asset" or "work order" for a specific item. I would find it to type in the WO or asset number into a general search bar and then all the potential info would come up. Its almost too specific. If i get a # wrong nothing would come up. Id prefer MX suggests items based on your search entry

Review Source

AC

Anthony C.  
Property Director  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "BCCYMCA MaintainX review "

February 3, 2025

5.0

Professional on all categories; knowledgeable and informative.

Pros

The ease of use. The phone app is very handy.

Cons

N/A I do not have anything to report at this time.

Review Source

DB

Devon B.  
Infrastructure and Security Specialist  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "10 out of 10"

October 17, 2024

5.0

MaintainX has been a game changer for me and my team allowing us to keep up with work orders much easier and has made operations much more efficient.

Pros

MaintainX is extremely user friendly as well as mobile friendly.

Cons

MaintainX is limited to what all you can accomplish unless you have the enterprise plan.

Switched from

[Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/)

We needed something more specifically tailored for work order management whereas the previously platform was better built for inventory management.

Review Source

JD

Jarvis D.  
Facilities Director  
Hospital & Health Care  
Used the software for: 1-2 years

### "Wonderful solution for our needs"

September 12, 2024

5.0

Overall MaintainX is a Great software that was easy to startup, use and capture the needed data per all of the regulatory requirements in healthcare. Support and service has always been wonderful and a pleasure to work with.

Pros

Ease of use and integration and setup. MaintainX was a easy system to setup and works well in a large environment.

Cons

Ability to edit the request portal and lack of inspections apart of the solution, without an integration with another software. Would be great if MaintainX would partner with SafetyCulture as a single source solution.

Alternatives considered

[Axis TMS](https://www.capterra.com/p/164564/Axis-TMS/)

Reason for choosing MaintainX

Cost was much better with value to software

Review Source

GH

George H.  
Maintenance Manager  
Facilities Services  
Used the software for: Less than 6 months

### "Great program"

February 10, 2025

5.0

Lara was the highlight of our experience during implementation. She made everything easy and smooth. Our equipment was in the system very quickly. Not only was her expertise valuable, but she was very patient with us and cared about us being happy and comfortable with the program.

Pros

This program is very good. I wish we knew about MaintainX sooner. We really like the requester feature and how easy to use and friendly it is.

Cons

Nothing yet, we are coming from nothing and this has been a very smooth experience and easy to navigate system.

Review Source

OI

Osahenrumwen I.  
Maintenance technician  
Machinery  
Used the software for: 6-12 months

### "Room for improvement "

October 17, 2024

4.0

The platform enhances team communication and task tracking

Pros

MaintainX streamlines maintenance, operations and team management. It’s feature is user-friendly interface that makes it easy to track work orders, manage assets and communicate with team

Cons

The cost of the premium plans could be a limiting factor

Review Source

DA

Denise A.  
Office Manager  
Public Relations and Communications  
Used the software for: 6-12 months

### "maintain x"

February 3, 2025

5.0

seems to work good once you learn how to use it

Pros

easy to use easy to teach others

Cons

nothing didn't have issues

Review Source

CH

Chase H.  
Regional Sales Manager  
Food & Beverages  
Used the software for: 2+ years

### "Easy to Use"

September 13, 2024

5.0

\- Love MaintainX. It's been a great tool for our business and has helped us grow our asset management abilities.

Pros

\- The convenience and ease use but also the ability to rely on support and service from MaintainX

Cons

Copying and pasting assets takes too much time.

Switched from

[UpKeep](https://www.capterra.com/p/145635/UpKeep/)

Creating parent assets and sub locations was too difficult on Upkeep

Review Source

TH

Todd H.  
Director of Brand Expansion  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Customized to our specific needs"

November 22, 2024

5.0

A lot to digest but the MaintainX team was very attentive and accommodating to our wants/needs

Pros

The ability to customize to fit our needs. Great support staff

Cons

Little long to roll out...the MaintainX team was very patient with all of our requests

Review Source

AG

Andy G.  
Director  
Government Administration  
Used the software for: 2+ years

### "Hendersonville Parks and Recreation"

December 2, 2024

4.0

All of the staff has been wonderful getting us on boarded and started with the program. It has truly been a game changer for our maintenance staff

Pros

Workorder tracking has made a huge difference for us in both efficiency and productivity

Cons

Asset Maintenance has been a little difficult for us to get the hang of.

Review Source

MW

Marti W.  
Admin  
Hospitality  
Used the software for: 1-2 years

### "Easy way to organize your maintenance projects!"

October 23, 2024

5.0

We used to use emails and verbal communication but our facilities team would forget about projects. This app allows us to keep track of our projects.

Pros

I like that we have an easy way to keep track of projects and their progress. We can also see what other teams need done so we can see where our facilities team may be.

Cons

We have no cons for this app. It has been such a great app for us.

Review Source

HK

Hunter K.  
Site Manager  
Consumer Services  
Used the software for: 6-12 months

### "Maintain X is amazing for our Business "

November 21, 2024

5.0

It has been great working with the team to build our system

Pros

The custom features for every aspect of maintain x

Cons

Took a bit to explain and catch on to the language of the system

Review Source

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