# Page 15 | MaintainX Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 15 - Is MaintainX the right CMMS solution for you? Explore 993 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/179296/GetMaintainx/reviews

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MaintainX

4.8 (993)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 17th, 2026

# Page 15 - Reviews of MaintainX

## Showing most helpful reviews

Showing 351-375 of 993 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BY

Byron Y.  
Caretaker  
Commercial Real Estate  
Used the software for: 2+ years

### "The best management program."

August 12, 2024

5.0

It is easily accessible, user-friendly, and reduces your workload, and your work is more efficient and organised.

Pros

MaintainX can be accessible on mobile and desktop at all times. You are not bound to long hours of admin responsibilities. You can share and be updated every day.

Cons

I am happy with MaintainX overall but for improvement purposes: I would add a section in the report export section - Work Orders to include in this date range and add comments in the data range of the report. Add a section to export only done work orders or due work orders separately. Add a section to download the Report on a mobile device.

Review Source

BK

Ben K.  
Supervisor  
Utilities  
Used the software for: 6-12 months

### "Maintain X-factor "

February 3, 2025

5.0

Easy to use. Great customer service. Service team was very friendly.

Pros

Simplicity of use and was easy to set up.

Cons

Nothing actually. Everything I saw was easy to use and set up.

Review Source

TJM

Tai June M.  
Manager, Safety and Asset Management  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Mary Kavanagh was the Key to our Success with MaintainX!!"

September 26, 2024

5.0

My overall experience with the MaintainX asset management program has been very positive. Customer Success Manager Mary Kavanagh has been incredibly helpful throughout our experience with MaintainX. Her guidance and support have been invaluable, making the implementation and ongoing usage of the platform much smoother. Thanks to her proactive approach and in-depth knowledge, we were able to address any challenges quickly and maximize the benefits of the system. Her dedication to ensuring our success is one of the key reasons I can confidently give this review the highest rating.

Pros

The system is intuitive and designed to be user-friendly, allowing for efficient handling of asset management and maintenance requests.

Cons

Nothing found yet. I don't see any downside for MaintainX..

Review Source

JC

Justin C.  
Mechanical Engineer  
Chemicals  
Used the software for: Less than 6 months

### "Well executed CMMS"

October 17, 2024

4.0

Easy implementation with plenty of support. Large base of knowledge for help aids in configuring the software to specific needs.

Pros

Setting up work orders, asset, parts and procedures is very simple. User interface is intuitive.

Cons

Needs more user types, with appropriate cost, to allow for greater flexibility

Switched from

[MPulse](https://www.capterra.com/p/117159/MPulse-Maintenance-Management/)

Not intuitive, slow response, difficult work order setup

Review Source

RM

Ryan M.  
Field Service Texh  
Facilities Services  
Used the software for: 6-12 months

### "You need this"

February 3, 2025

5.0

I think it’s a great tool to use for communication

Pros

User friendly, great tool for customer vendor communication

Cons

Learning curve is always the downfall but once you figure it out, you are good to go

Review Source

TS

Tanya S.  
Service Deliver Manager  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Gold level customer service! "

September 16, 2024

5.0

100% painless. In my 20+ years of using CMMS’s, this is the best customer service team I have ever worked with.

Pros

Customer service! I’ve never had an issue that wasn’t addressed or resolved in an expedited manner. Their willingness to develop their platform based on customer feedback is phenomenal!

Cons

Capability of their parts management section. BUT…..they have listened to all of my concerns and are keeping me updated as they work through these issues.

Switched from

[SAP BusinessObjects Business Intelligence](https://www.capterra.com/p/92075/SAP-BusinessObjects/)

Transitioned to a new company that utilized the system.

Review Source

JG

Jack G.  
Maintenance Tech.  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Maintain X review"

September 11, 2024

4.0

Overall i like Maintain X. Its made things faster to not have to print and file paper.

Pros

I like how easy it is to create work orders on the fly.

Cons

I dont like how flagging a item auto generates a new work order

Review Source

TB

Terry B.  
Maintenance Manager  
Dairy  
Used the software for: 1-2 years

### "Best CMM program I have used."

August 29, 2024

5.0

I have work with Emaintenance, Dynway and MP2. MaintainX is the easiest I have used.

Pros

Very easy to use. The mobile app is one of the easiest I have used.

Cons

Can't say there is anything at this point.

Switched from

[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)

The had worked with MaintainX at my other job.

Review Source

BM

Ben M.  
Project Manager  
Construction  
Used the software for: Less than 6 months

### "Review of Platform"

February 3, 2025

5.0

Pros

The onboarding team was very responsive.

Cons

I have not encountered an issue with the platform yet.

Review Source

SC

Stuart C.  
Warehouse manager  
Food Production  
Used the software for: 6-12 months

### "Easy and effective, great app"

September 11, 2024

4.0

MaintainX is simple and easy to use, especially with the mobile app which eliminates the need for a pc. Only thing it be improved on is the ability to edit mistakes, other than that it’s great

Pros

It’s simple and easy to use. The mobile app is completely functional and eliminates the need for a PC

Cons

It is difficult to edit mistakes which could be improved on

Review Source

JB

James B.  
Manufacturing Supervisor  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "nothing compares to the easy, simple platform navigation"

October 17, 2024

5.0

Very good experience, easy to train other associates on the functions and capabilities of the program

Pros

User friendly and easy to navigate platform

Cons

nothing to dislike about the services offered through maintain x

Review Source

JS

John S.  
Maintenance and Facilities supervisor  
Consumer Goods  
Used the software for: 1-2 years

### "pros and cons"

September 9, 2024

4.0

Pros

organization, overall usability, ease of engaging others in the plant

Cons

sometimes I do not get the acknowledgments

Review Source

JW

Jeremy W.  
Maintenance technician  
Alternative Dispute Resolution  
Used the software for: Less than 6 months

### "Great system "

November 8, 2024

5.0

Great system to use and learn I will recommend it everyone.

Pros

Easy to use the system and I learned it fast.

Cons

Maintain X is best system I every came a cross.

Review Source

DDS

David Daniel S.  
Senior Automation Engineer  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Great and awesome"

August 9, 2024

4.0

Great and awesome So far all of the functionality we need are available. Just need to have some add ons on preferred custom dashboard meters we want to monitor.

Pros

You will have ease of management on spare parts inventory, preventive maintenance schedule and procedures

Cons

Need to have custom dashboards on meters we want to see performance

Review Source

BT

Brad T.  
Facilities Team Lead  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "MaintainX is easy to learn and use"

October 7, 2024

5.0

So far it has been positive. Support has been outstanding

Pros

The program itself is easy to learn and use. Support has been outstanding

Cons

The reporting module has not been easy to understand

Switched from

[Corrigo](https://www.capterra.com/p/14544/Corrigo-CMMS-Property-Mgmt/)

Management wanted a better system and better way to track tickets

Review Source

PP

Patrick P.  
Senior Project Manager  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "Great Product"

March 28, 2025

4.0

Great Staff and helpful teams to support implementation

Pros

User interface works well, Teams have been able to pick up quickly

Cons

Some features need to be custom built. Additionally sometimes some of the reporting is lacking

Review Source

KM

Kathy M.  
Quality Manager at Coastal Chemical-Brenntag  
Chemicals  
Used the software for: Less than 6 months

### "Good Asset tracker"

October 17, 2024

5.0

Experience of Administrator training was good.

Pros

The ease of using the software to complete work orders.

Cons

Adding some n/a options for equipment questions such as gauges when one does not exist on that particular equipment.

Review Source

AF

Alton F.  
Maintenance Lead  
Packaging and Containers  
Used the software for: 6-12 months

### "MaintainX review"

August 30, 2024

5.0

I like this its simple to use and its easy to have everyone on the same site.

Pros

Everyone can communicate all at one place.

Cons

Nothing yet. I haven't been on here long but it is working good for what we need.

Switched from

[Fiix](https://www.capterra.com/p/74916/Fiix/)

It was easier to use and train other people to use.

Review Source

bR

ben R.  
owner  
Construction  
Used the software for: 6-12 months

### "couldnt deliver reports that they sold us on at the beginning"

September 25, 2024

2.0

Review for MaintainX I’ve been quite disappointed with my experience at MaintainX. First and foremost, their service has been extremely slow. Scheduling Zoom meetings takes an unreasonably long time, which has hindered our progress significantly. Additionally, I was promised regular PM reports, which were touted as a straightforward feature. However, we’ve encountered constant delays and a lack of follow-through on this promise. It’s frustrating when expectations are set and then not met. Overall, I expected a more efficient and responsive service. Unfortunately, this has not been the case.

Pros

they were responsive in email but not in meeting and talking about our PM reports.

Cons

the response was to schedule a zoom the next week, kept going on and on without any production. We had an account for a year but never used the software because they wanted more and more money to set up reports.

Review Source

TS

Tajinder S.  
Maintenance technician  
Food Production  
Used the software for: Less than 6 months

### "MaintainX is very simple to use"

October 24, 2024

5.0

Excellent, I am very happy to use this app as it reduces my time for the paperwork

Pros

It is very easy to use, one thing which I like the most is message to particular team and all group

Cons

There is nothing I can say I don’t like for now

Review Source

AL

Amber L.  
Business Support Specialist  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "Maintain X"

June 13, 2024

5.0

It has been great moving to Maintain X. They always work with us for our success!

Pros

Maintain X has such great features and after doing A LOT of research and testing of other platforms, out performs all that I have found. It is very user friendly (which is helpful for folks who are used to working on the tools and not as much with technology). The support we get is great - from chat to our account manager. They have always tried to work with us to find ways we can utilize the system in a way that works for us. We use it everyday all day for work orders (Reactive), and preventative (PM) and it has been a dream since we implemented it over a year ago now. We also use another app that has integrated well with helping us automate other jobs that we used to manually put into Maintain X.

Cons

Pricing is per seat - it would be great if there was a package price for unlimited users or even "up to 30 or 50" users. It would be nice to be able to access reporting on mobile. Would like more than just 1 level of hierarchy (parent/child) in assets and locations.

Reason for choosing MaintainX

Usability and capability of the system is so much better.

Switched from

[CMMShere](https://www.capterra.com/p/10007406/CMMShere/)

Usability and capability of the system is so much better. Way more user friendly, and overall provided us with what we needed over the other system.

Review Source

BN

Brandon N.  
Quality Control  
Food & Beverages  
Used the software for: Less than 6 months

### "Great Asset management system."

September 16, 2024

5.0

It's been great. support staff has been wonderful

Pros

It's intuitive and flexible. Easy to learn and share information.

Cons

No complaints at this time. It's intuitive and easy to learn quickly.

Switched from

[Maximo](https://www.capterra.com/p/170474/Maximo/)

The prior dining contractor used it and we no longer had access.

Review Source

PH

Paul H.  
Performance Excellence Manager  
Consumer Goods  
Used the software for: I used a free trial

### "Increase plant efficiency and uptime with MaintainX "

November 13, 2024

5.0

A brilliant software that makes plant and asset maintenance scheduling and monitoring a breeze, whilst providing lots of very useful data.

Pros

A really easy to use platform that provides comprehensive planned maintenance scheduling and analytics for any environment or industry.

Cons

I would like to see the advanced analytics feature provided as part of the standard price package.

Review Source

SW

Steve W.  
Regional Maintaince Manager  
Building Materials  
Used the software for: 6-12 months

### "Maintain X"

September 9, 2024

5.0

My experience has been very positive how easy to use on computer and the phone app.

Pros

The system is very user friendly and easy to use.

Cons

The system is so easy to use I haven't found one yet.

Review Source

AA

Amy A.  
Producción  
Alternative Medicine  
Used the software for: 6-12 months

### "Amo MaintainX"

August 30, 2024

5.0

Me encantó la experiencia del curso y la facilidad de aprender y obtener herramientas que te ayudarán en tu ámbito profesional y personal.

Pros

La forma de enseñar en sus cursos y la facilidad que se aprende.

Cons

Que no se pudo descargar el certificado.

Review Source

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