# Page 16 | MaintainX Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 16 - Is MaintainX the right CMMS solution for you? Explore 993 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/179296/GetMaintainx/reviews

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MaintainX

4.8 (993)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 17th, 2026

# Page 16 - Reviews of MaintainX

## Showing most helpful reviews

Showing 376-400 of 993 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AB

Annette B.  
Sr. Field Service Coord  
Chemicals  
Used the software for: Less than 6 months

### "Great App."

October 17, 2024

5.0

No issues and user friendly. Very easy to use.

Pros

Being able to see all actions regarding work performed.

Cons

Trouble getting into initial Portal. Still can not see one of our Vendors.

Review Source

VR

Verified Reviewer  
Reliability Maintenance Supervisor  
Import and Export  
Used the software for: I used a free trial

### "Exciting to use this Software!"

August 13, 2024

5.0

I'm a new user with a new company with 3 years of data ready to use a Cloud platform that will change the game for my Maintenance team!

Pros

Ease of use, Support and cost but Traceability at the tip of your fingers!

Cons

Not much that can think of. Platform is very streamlined!

Review Source

RE

Ronald E.  
Maintenance Manager  
Hospitality  
Used the software for: 1-2 years

### "Maintain X for Property Management "

September 16, 2024

4.0

It's been a great app to use for our maintenance division and we plan to continue using it.

Pros

Great customer service. Whenever I needed help with the app or any billing related issues they've been quick to respond and helpful.

Cons

It would have been helpful for us as a property management company to be able to add more client profile information and files.

Review Source

sS

scott S.  
maintenance technician  
Mining & Metals  
Used the software for: Less than 6 months

### "streamlined efficiency."

August 8, 2024

5.0

its been a pleasure and our maintenance team, as efficient as it was prior, is now setting a standard for the maintenance teams globally. this program will be implemented to make sure all of the company's assets are getting the timely maintenance they deserve. thank you all for an easy to use and very efficient way to streamline our program!

Pros

the navigation makes it simple and streamlined. every morning i find all the tasks nice and neat and waiting for me to execute them. simply marvelous!

Cons

so far nothing. this may change as this is very new to me.

Review Source

BA

Ben A.  
Maintenance Director  
Automotive  
Used the software for: 1-2 years

### "MaintainX - A superb CMMS solution for businesses big and small"

June 12, 2024

4.0

I would highly recommend this solution to any company big and small. I think the more users out the more the product will improve for everyone. The team is great and the product is streamlined and very customizable and I am able to achieve everything I needed when I was initially looking for a solution.

Pros

I love the continued development of the product. I work very close with the MaintainX team, and they have developed functionality that we felt was required for our business needs. The customer service is top notch, and I don't worry about issues I run into because they come up with a solution quickly.

Cons

I would like to have the ability to customize fonts and highlight important text. Also, integrating with Excel would be a huge improvement.

Alternatives considered

[Aptean EAM](https://www.capterra.com/p/199516/TabWare/)[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[Fiix](https://www.capterra.com/p/74916/Fiix/)

Reason for choosing MaintainX

I loved that I could work with them to develop the solution and tailor it to fit our needs.

Review Source

NH

Neve H.  
Production Coordinator  
Automotive  
Used the software for: 6-12 months

### "Autotube Ltd"

November 28, 2024

5.0

Pros

usability is great, dashboards are good and the support is helpful. very user friendly and intuitive

Cons

would be nice if there was the ability to add folders for PMs. for example we have several Press machines, names P1, P2, etc. and would be good to have folders to help keep things organized

Review Source

MB

MARK B.  
Owner Head of Maintenance  
Automotive  
Used the software for: 2+ years

### "MaintainX isn't just a maintenance program but an entire facility management program"

June 10, 2024

5.0

MX has more than 500 employees at this stage and I've interacted with quite a few over the three years and they have all been awesome... But I just have to give a shout out to \[sensitive content hidden\], my MX dream team and absolutely exceptional to work with.

Pros

MX is an ever changing program and it's constantly getting better. I signed up approx 3 years ago and they have launched feature upgrade after feature upgrade in that time. The system was already awesome when I got it and helped streamline a lot of the things we were struggling to get organized properly, but after three years they have launched so many more updates with features that make it absolutely exceptional.

Cons

I would like to see the ability for me regular staff that aren't on MX to be able to complete a daily check list without quadrupling my price.

Reason for choosing MaintainX

I felt like MX offered the most bang for the buck, they had features not many of the competitors had, and at either a comparable or even better price. I have to admit, I was also very impressed with the number of accolades they had been awarded for being such a young company at the time.

Review Source

EJ

Ellis J.  
Project Manager  
Renewables & Environment  
Used the software for: 1-2 years

### "Simplicity Through MaintainX"

June 21, 2024

5.0

Pros

I really enjoy the simple user interface and the ability to customize reports, views, and settings. The instant feedback on work orders and field team progress is very helpful. I especially like working with the MaintainX team, they have been a pleasure to work with throughout the years! They've worked hard to bring out features as quickly as they can and really worked to develop an amazing platform.

Cons

There are some limitations with managing inventory in multiple stock locations. The parts management system didn't fit our use case super well and we found it difficult to fully utilize. I do wish the platform could just do more things in general, which I know they're working on, but it's hard to have a one-size fits all and that's okay.

Reason for choosing MaintainX

The mobile features and usability was a huge selling point for us.

Review Source

BB

Brandon B.  
Sr. Facilities Manager  
Automotive  
Used the software for: 2+ years

### "Bath Review"

June 24, 2024

5.0

Pros

\-MaintainX is easy to use -Helps keep low to high priority tickets organized -Reporting/metrics is clear and easy to understand -The ability to easily track site down time across the entire system -Procedure creation for reoccuring work orders -Automated reoccuring work orders -Work order creation is clear and simple -Support teams are very helpful

Cons

Having to create the same procedure across multiple Organizations instead of creating one and applying it to all Organizations.

Review Source

JK

Joe K.  
Head of Technical Operations  
Biotechnology  
Used the software for: 1-2 years

### "Solid system, lacks a bit of polish to the user interface."

January 3, 2025

4.0

Pros

In depth maintenance and asset management

Cons

The user portal isn't very user friendly

Review Source

TP

Tony P.  
CFO  
Construction  
Used the software for: 6-12 months

### "You'll grow to love it"

August 7, 2024

5.0

Started slow but using it more and more everyday.

Pros

Easy interface. I can find a work order quickly.

Cons

Not easy to fix mistakes. Could improve on edit functionality.

Alternatives considered

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Reason for choosing MaintainX

Much easier to use and work with across the team

Review Source

KM

Kevin M.  
Director of Technical Operations  
Construction  
Used the software for: Less than 6 months

### "Director of Technical Operations"

November 10, 2024

5.0

Positive while still learning the capabilities

Pros

All info in one spot and easily accessed to make data management and comparisons easy

Cons

At this point in time, I have very little negative feedback

Review Source

SH

Shane H.  
Maintenance  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Easy to use"

August 8, 2024

5.0

Excellent program, simplero use very happy

Pros

It is very easy to use and pretty fast. Love it

Cons

Everything works great for my use.Obly really use work orders

Review Source

tF

todd F.  
Maintenance Supervisor  
Machinery  
Used the software for: Less than 6 months

### "Game Changer"

August 7, 2024

5.0

Pros

The ease to send WO to my team, record issues and keep control of inventory

Cons

nothing really, wish we had this years ago

Switched from

[Express Scribe](https://www.capterra.com/p/190970/Express-Scribe/)

better product, better price, ease of use

Review Source

JG

James G.  
Sr IT PM  
Automotive  
Used the software for: Less than 6 months

### "SRNA ITPM Perspective "

November 7, 2024

4.0

Very positive and engaging team Easy to work with

Pros

Very easy system to learn and intuitive Nicely laid out

Cons

Not enough experience yet to call out specifics

Review Source

HH

Hershel H.  
Food and Beverage Manager  
Food & Beverages  
Used the software for: 6-12 months

### "A great learning tool and experience "

August 31, 2024

5.0

my overall experience has been great wished i had something like this for residential

Pros

that it was very easy to navigate and was a huge help to me at work.

Cons

I would definitely say the log on info screen.

Review Source

ÓT

Ólafur T.  
Printer  
Printing  
Used the software for: Less than 6 months

### "Fantastic APP "

October 21, 2024

5.0

Easy to create a task and performing it on the way, great Phone App makes it a fantastic option for maintenance.

Pros

User friendly and accessible, Easy to manage and customice to your needs.

Cons

Would be great to be able to create a part list categories, for example, machine no 1 - machine no 2 etc :)

Review Source

VR

Verified Reviewer  
Safety Directpr  
Farming  
Used the software for: 2+ years

### "MaintainX makes organizing and showing corrective actions for inspections easy!"

June 10, 2024

5.0

Overall MaintainX has helped keep our managers and operators on task with what needs to be done and when.

Pros

It automatically creates corrective action work orders for items that need correction.

Cons

The lack of being able to get alerts for work orders that are due.

Alternatives considered

[Limble](https://www.capterra.com/p/162600/Limble-CMMS/)

Reason for choosing MaintainX

It looked like it was easier to use both on the desktop and phone.

Review Source

JF

Jeannie F.  
Maintenance technician  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Excellent app"

August 29, 2024

5.0

I was able to understand and completely feel comfortable creating and opening and closing work orders within the first try..

Pros

Pretty self explanatory.easy documentation

Cons

I feel that I didn't dislike anything about this app.its guick easy and self expainable

Review Source

PP

Patrick P.  
Facilities Maintenance  
Food & Beverages  
Used the software for: 6-12 months

### "MaintainX For a Brewery / Restaurant "

June 24, 2024

5.0

Great experience working with MaintainX from the initial trial of the full software to the purchase. Then the library of videos of how to use the software to the meetings with your MaintainX representative that helps further your use of the software.

Pros

The system runs on PC and mobile at the same time. The mobile app allows the technician to take photos, text, and describe the work being done. All the information once entered into the mobile app can be seen at any device with the MaintainX software in seconds. MaintainX has multiple ways to create inspections, pms, and work orders for the onsite technician's input.

Cons

It takes some time to develop your inspections, pms, and work orders.

Review Source

TR

Ty R.  
EVS Supervisor  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Very Pleased User"

October 18, 2024

5.0

I am very satisfied when using MaintainX.

Pros

I like that it is very easy and quick. It can be done in a rush situation

Cons

There is some activity that can't be done from phone I think it will be better if everything can be done from the app and desktop

Review Source

CK

Chris K.  
Maintenance Planner  
Automotive  
Used the software for: 1-2 years

### "Changing to MaintainX"

June 28, 2024

5.0

The support team at MaintainX helped us to move all of our files into MaintainX and get started setting up procedures and our parts inventory list. They are quick to respond when we have a question or a request and that made the start up go much easier than we had expected.

Pros

One of the best things about MaintainX is how easy it is to use. Everything from setting up procedures to actually completing work orders has been set up to be simple to use and easy to navigate. The support team worked with us to get all our information transfered over and did a great job explaining how everything worked within the system. This helped to make the transition to a new system much easier than what we had expected.

Cons

Not being able to batch print work orders if needed.

Review Source

MD

Madison D.  
Lab Manager  
Consumer Services  
Used the software for: 1-2 years

### "Use of MaintainX for instrument PM and RM tracking"

June 26, 2024

5.0

It has been great to work with MaintainX and the functionality keeps improving with more options being developed all the time

Pros

Ease of use. Its very user friendly and has a fantastic user interface.

Cons

We use the time feature of the work orders and while the web app will start a timer it does not actually log that time, it has to be done manually. Same for moving a WO from open to in progress, time is not tracked

Switched from

[UpKeep](https://www.capterra.com/p/145635/UpKeep/)

User interface was not intuitive and was difficult to use

Review Source

NQ

Nathan Q.  
Manager, Maintenance Planner  
Construction  
Used the software for: 6-12 months

### "Easy to set up, great support and easy to use"

June 7, 2024

5.0

Overall experience is great. I highly recommend MaintainX

Pros

The implementation team knew exactly what they were doing and took care of every request I threw at them. The process moved very quickly. After implementation the users found the mobile application very easy and has had tons of success.

Cons

Since our business is not large enough for the enterprise option it didnt make sense to go in that direction. I do wish there was more customization ability without having to go to enterprise.

Alternatives considered

[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)

Reason for choosing MaintainX

We choose MaintainX over eMaint because of cost, it had to many functions we would never use, like MaintainX Enterprise.

Switched from

[MPulse](https://www.capterra.com/p/117159/MPulse-Maintenance-Management/)

We were looking for a fully functional, fast, mobile option.

Review Source

PW

Pete W.  
Director of Process Engineering and Safety  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "quick to implement"

July 30, 2024

5.0

has been a valuable add to the organization. Work order system really works well

Pros

Great team to work with during implementation.

Cons

needed some additional assistance to get the implementation going

Reason for choosing MaintainX

ease of use, cost and implementation

Review Source

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