# Page 16 | MaintainX Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 16 - Is MaintainX the right CMMS solution for you? Explore 1034 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/179296/GetMaintainx/reviews

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MaintainX

4.8 (1034)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 16th, 2026

# Page 16 - Reviews of MaintainX

## Showing most helpful reviews

Showing 376-400 of 1034 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AD

Adrian D.  
Maintenance Engineering Intern  
Machinery  
Used the software for: 6-12 months

### "How MaintainX Optimizes Maintenance Management"

September 11, 2024

5.0

Pros

Maintaining a smooth operational flow often hinges on effective asset management and scheduled maintenance. With MaintainX, both tasks have become significantly easier and more efficient. The platform's intuitive interface simplifies the process of creating and managing scheduled maintenance tasks. Moreover, Maintainx offers robust tracking capabilities for work orders and assets. You can monitor the staus, hsitory and the different types of assets, such as preventitive and reactive work orders. On top of that, implementing all these features could not be any easier, as the software makes it very easy and simple to understand. Lastly, MaintainX offers some of the best customer support you could ever find, as whenever I have needed to contact them for something, I would get a response no later than 5 minutes.

Cons

The only drawback I've encountered is that there are a few additional features that could further enhance the platform. While these are minor and don't detract from the core functionality, their inclusion would MaintainX even more versatile and effective.

Review Source

SW

Scott W.  
Maintenance Superintendent  
Consumer Goods  
Used the software for: 2+ years

### "MaintainX drastically improve over efficiency"

September 12, 2024

5.0

MaintainX is the reason we have gone from an overall plant efficiency of 60% to over 95%. It allowed us to follow the trends and develop a maintenance plan to drastically reduce down time.

Pros

There are so many features that are great it is hard to pick just one. But I would say the the top three are: PARTS Inventory and Repeatable Work Orders with Procedures and Meters.

Cons

The lack of file structure in the Procedure library.

Alternatives considered

[Fluke Connect](https://www.capterra.com/p/213243/Fluke-Connect/)

Reason for choosing MaintainX

The work flow and the integrated parts, metering, and the repeatable procedures

Review Source

BK

Ben K.  
Supervisor  
Utilities  
Used the software for: 6-12 months

### "Maintain X-factor "

February 3, 2025

5.0

Easy to use. Great customer service. Service team was very friendly.

Pros

Simplicity of use and was easy to set up.

Cons

Nothing actually. Everything I saw was easy to use and set up.

Review Source

MF

Michael F.  
Production Process Engineer  
Medical Devices  
Used the software for: 6-12 months

### "QuidelOrtho MaintainX review"

September 23, 2024

5.0

It has been great. Managing spare parts and locations has been very simple. Tying workorders to assets and showing how often work is done to that asset has been very helpful.

Pros

User Friendly . Very robust system. Makes spare parts management easy.

Cons

The Apple barcode scanning when using bulk printed QR codes. The ability to distinguish the units after the URL code is not working with apple. It does work with Android though.

Alternatives considered

[Hexagon](https://www.capterra.com/p/276835/Hexagon/)

Reason for choosing MaintainX

It was more user friendly. The people at MaintainX were very helpful and friendly.

Review Source

RM

Ryan M.  
Field Service Texh  
Facilities Services  
Used the software for: 6-12 months

### "You need this"

February 3, 2025

5.0

I think it’s a great tool to use for communication

Pros

User friendly, great tool for customer vendor communication

Cons

Learning curve is always the downfall but once you figure it out, you are good to go

Review Source

RN

Robby N.  
Maintains Admin  
Computer Hardware  
Used the software for: 6-12 months

### "Maintainx Review"

October 9, 2024

5.0

Pros

Maintain is easy to use, \[sensitive content hidden\] are very helpful with anything that we need

Cons

Maintain has been really helpful to our company, nothing to complain about.

Review Source

JM

Jonathan M.  
maintenance engineer  
Food & Beverages  
Used the software for: 6-12 months

### "maintain x review "

October 21, 2024

5.0

great helps everyone in the team and is good for the business in general

Pros

layout and its very user friendly, its help track ppms leaving one less thing to worry about.

Cons

its all good. I've nothing negative to say.

Review Source

MC

Marc C.  
QC and Safety Manager  
Building Materials  
Used the software for: 1-2 years

### "Stergis Windows and Doors"

August 29, 2024

5.0

I am very happy we chose MaintainX. It is User friendly and production personnel Like the immediate response they get.

Pros

It is a very useful tool for coordination of efforts between production, maintenance, and management.

Cons

It could be a little more flexible for me to fix original set up issues I created.

Alternatives considered

[L2L Connected Workforce Platform](https://www.capterra.com/p/144367/Dispatch/)

Reason for choosing MaintainX

Cost and positive customer service outreach. You could tell they would give their product active support.

Review Source

ML

Michael L.  
Shop Manager  
Farming  
Used the software for: Less than 6 months

### "MaintainX - Easy to Use!"

October 16, 2024

5.0

MaintainX helped eliminate the need for multiple excel sheets. The information can be disseminated across multiple levels of production and be used to make informative decisions.

Pros

The ease of setup. From onboarding to going through each feature the platform is easy to follow and very intuitive.

Cons

Nothing yet. From my experience with the app and web browser I have not found any major hangups which could cause me issues.

Alternatives considered

[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)[Fiix](https://www.capterra.com/p/74916/Fiix/)

Reason for choosing MaintainX

Ease of use and pricing was better than Fiix and eMaint

Review Source

JD

Jarvis D.  
Facilities Director  
Hospital & Health Care  
Used the software for: 1-2 years

### "Wonderful solution for our needs"

September 12, 2024

5.0

Overall MaintainX is a Great software that was easy to startup, use and capture the needed data per all of the regulatory requirements in healthcare. Support and service has always been wonderful and a pleasure to work with.

Pros

Ease of use and integration and setup. MaintainX was a easy system to setup and works well in a large environment.

Cons

Ability to edit the request portal and lack of inspections apart of the solution, without an integration with another software. Would be great if MaintainX would partner with SafetyCulture as a single source solution.

Alternatives considered

[Axis TMS](https://www.capterra.com/p/164564/Axis-TMS/)

Reason for choosing MaintainX

Cost was much better with value to software

Review Source

BM

Ben M.  
Project Manager  
Construction  
Used the software for: Less than 6 months

### "Review of Platform"

February 3, 2025

5.0

Pros

The onboarding team was very responsive.

Cons

I have not encountered an issue with the platform yet.

Review Source

TS

Tennessee S.  
Advisor  
Entertainment  
Used the software for: 6-12 months

### "Makes my life easier!"

September 9, 2024

5.0

Amazing and wish we would have found and been able to deploy the product years earlier. But so happy we have made the switch!

Pros

The ease of use and features plus the incredible response from the entire team from management to tech support is amazing.

Cons

Nothing at all! I have worked in several systems and by far this is my favorite.

Alternatives considered

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[Maxio](https://www.capterra.com/p/139751/Maxio/)

Reason for choosing MaintainX

Ease of Use for all users with the ability to see a lot of analytics.

Switched from

[WebTMA](https://www.capterra.com/p/15155/TMA/)

Time to make a change to a product that is easier to use for our technicians and is more intuitive.

Review Source

CH

Chase H.  
Regional Sales Manager  
Food & Beverages  
Used the software for: 2+ years

### "Easy to Use"

September 13, 2024

5.0

\- Love MaintainX. It's been a great tool for our business and has helped us grow our asset management abilities.

Pros

\- The convenience and ease use but also the ability to rely on support and service from MaintainX

Cons

Copying and pasting assets takes too much time.

Switched from

[UpKeep](https://www.capterra.com/p/145635/UpKeep/)

Creating parent assets and sub locations was too difficult on Upkeep

Review Source

JD

Joey D.  
Operations Manager  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Smooth Integration that's User Friendly"

September 30, 2024

5.0

Smooth integration, quick Reponses, and high amounts of customization

Pros

Great customer service and response to additional product designs.

Cons

Limited supply chain/Inventory capabilities

Review Source

JC

Justin C.  
Mechanical Engineer  
Chemicals  
Used the software for: Less than 6 months

### "Well executed CMMS"

October 17, 2024

4.0

Easy implementation with plenty of support. Large base of knowledge for help aids in configuring the software to specific needs.

Pros

Setting up work orders, asset, parts and procedures is very simple. User interface is intuitive.

Cons

Needs more user types, with appropriate cost, to allow for greater flexibility

Switched from

[MPulse](https://www.capterra.com/p/117159/MPulse-Maintenance-Management/)

Not intuitive, slow response, difficult work order setup

Review Source

PP

Patrick P.  
Senior Project Manager  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "Great Product"

March 28, 2025

4.0

Great Staff and helpful teams to support implementation

Pros

User interface works well, Teams have been able to pick up quickly

Cons

Some features need to be custom built. Additionally sometimes some of the reporting is lacking

Review Source

JW

Jeremy W.  
Maintenance technician  
Alternative Dispute Resolution  
Used the software for: Less than 6 months

### "Great system "

November 8, 2024

5.0

Great system to use and learn I will recommend it everyone.

Pros

Easy to use the system and I learned it fast.

Cons

Maintain X is best system I every came a cross.

Review Source

AW

Adam W.  
Maintenance Manager  
Packaging and Containers  
Used the software for: Less than 6 months

### "Switch to MaintainX today"

October 1, 2024

5.0

The team we were assigned was amazing. Prompt startup and training.

Pros

MaintainX was able to set our plan up with a global account with sublocations whereas others were not able to work with us on this

Cons

There are tons of features, so there is a lot to learn to fully utilize this product

Switched from

[UpKeep](https://www.capterra.com/p/145635/UpKeep/)

UpKeep was not able to set up our company with a hub and spoke type system for managing multiple locations

Review Source

ZR

Zackary R.  
Maintenance Technician  
Pharmaceuticals  
Used the software for: 1-2 years

### "Maintenance Technician Review"

September 9, 2024

5.0

Its been a great tool to keep track of the equipment efficiency.

Pros

Keeping track of my maintenance procedures and workorders, allows me to keep track of spare parts inventory and spending.

Cons

At first it was hard to work around and figure out how to do somethings but it was more learning how the software works.

Review Source

FS

Flovent S.  
Director of technical dep.  
Food Production  
Used the software for: 2+ years

### "Myllan-Ora. Experience"

August 30, 2024

5.0

Fantastic, it is fast even when I am working with lot of photos.

Pros

How simple it is, and easy the app is to work on

Cons

nothing yet I have been using it for about 3 years now and still happy

Review Source

JB

James B.  
Manufacturing Supervisor  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "nothing compares to the easy, simple platform navigation"

October 17, 2024

5.0

Very good experience, easy to train other associates on the functions and capabilities of the program

Pros

User friendly and easy to navigate platform

Cons

nothing to dislike about the services offered through maintain x

Review Source

KJ

Ken J.  
VP of Operations  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "No Regrets"

August 30, 2024

5.0

MaintainX has transformed the way we manage our machine assets.

Pros

I chose MaintainX because it is the only CMMS that has a fully functioning app. There is nothing I can do on a PC that I can't do on the app. My maintenance staff all have iPads and can access work orders and asset data anywhere in the shop including user manuals and schematics. No more running back to the maintenance shop to find the manual.

Cons

The ability to print QR codes would be great.

Alternatives considered

[eWorkOrders CMMS](https://www.capterra.com/p/90092/eWorkOrders-CMMS/)[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)

Reason for choosing MaintainX

I chose MaintainX because it had a fully functional iPad app.

Review Source

TJM

Tai June M.  
Manager, Safety and Asset Management  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Mary Kavanagh was the Key to our Success with MaintainX!!"

September 26, 2024

5.0

My overall experience with the MaintainX asset management program has been very positive. Customer Success Manager Mary Kavanagh has been incredibly helpful throughout our experience with MaintainX. Her guidance and support have been invaluable, making the implementation and ongoing usage of the platform much smoother. Thanks to her proactive approach and in-depth knowledge, we were able to address any challenges quickly and maximize the benefits of the system. Her dedication to ensuring our success is one of the key reasons I can confidently give this review the highest rating.

Pros

The system is intuitive and designed to be user-friendly, allowing for efficient handling of asset management and maintenance requests.

Cons

Nothing found yet. I don't see any downside for MaintainX..

Review Source

JO

Josh O.  
Maintenance Manager  
Mining & Metals  
Used the software for: 1-2 years

### "Excellent CMMS"

September 11, 2024

5.0

Positive, a useful tool that helps me achieve my goals

Pros

MaintainX is inexpensive for our operation. It is also very intuitive and easy to use for beginners

Cons

KPI data reporting, mobile application cannot see reporting

Alternatives considered

[Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/)[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)

Reason for choosing MaintainX

The cost of MaintainX was lower than the other options.

Review Source

DD

Dudley D.  
President  
Environmental Services  
Used the software for: Less than 6 months

### "MaintainX is Easy to Implement and Use"

September 19, 2024

5.0

MaintainX has been very easy to set up and use. Our technicians did not have any trouble with the app and use it daily.

Pros

Ease of use and robust functionality. The setup was quick and easy and it has a multitude of functions.

Cons

Nothing to dislike. The only thing might be the amount of functions that it has. There's a lot to choose from.

Review Source

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