# Page 17 | MaintainX Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 17 - Is MaintainX the right CMMS solution for you? Explore 993 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/179296/GetMaintainx/reviews

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MaintainX

4.8 (993)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 17th, 2026

# Page 17 - Reviews of MaintainX

## Showing most helpful reviews

Showing 401-425 of 993 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AC

Anntrina C.  
operations adminiastrator  
Computer Software  
Used the software for: Less than 6 months

### "Operations adminnstrator"

October 18, 2024

5.0

It's easy to navigate through the job description and it keeps everything accurate and up to date.

Pros

You can place a work order on the website.

Cons

It was hard to bypass item that wasn't activity on our site.

Review Source

KF

Kyle F.  
Maintenance Manager  
Building Materials  
Used the software for: 6-12 months

### "Best Bang for your Buck!"

June 27, 2024

5.0

My experience has been amazing and the interactions from my team and what they say has all been positive.

Pros

I use most of the features on the system and they all have helped turn our facility around and stream line the process of work orders and PM's for the equipment.

Cons

I haven't found anything that hasn't been addressed or changed to accommodate to my needs by \[sensitive content hidden\].

Review Source

KH

Kenneth H.  
Maintenance director  
Automotive  
Used the software for: 1-2 years

### "MaintainX review"

June 12, 2024

5.0

Pros

Customer support. There support team is unmatched

Cons

Still haven’t developed multi site inventory system

Alternatives considered

[Jolt](https://www.capterra.com/p/146384/Jolt/)

Reason for choosing MaintainX

MaintainX better fit for our needs. Better support. Platform is easier to use

Review Source

EO

Eric O.  
Inventory Tech  
Telecommunications  
Used the software for: Less than 6 months

### "Exceeding Expectations"

July 1, 2024

5.0

Pros

I like MaintainX due to its flexibility, ease of use, the amount of options we have for fields to fill due to our growing inventory.

Cons

after the past few months of use, i have yet to find a feature that I do not like. Some fine tuning maybe needed but improvements have been noticeable, and customer service have

Reason for choosing MaintainX

User friendly, easy to pick up to spend less time training and more time on production, less sales focused and more inventory management and information on each asset.

Review Source

PM

Paul M.  
Support Worker  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Use of Maintain X"

August 9, 2024

5.0

Excellent and really value for money. Authorization is facilitated very easily.

Pros

User friendly and very efficient in reporting repairs.

Cons

I cant fault it at all. I have nothing that I do not like about it.

Review Source

CD

Charlotte D.  
Opticien optométriste  
Medical Devices  
Used the software for: Less than 6 months

### "Fast and efficace thank you"

February 3, 2025

5.0

Oftnely, when we have a big problem in the store, you get an answer very fast and find solution

Pros

The efficiency of the crew when we have a problem

Cons

How the app works like visually, the aesthetic etc..

Review Source

ST

Steven T.  
Engineering Supervisor  
Facilities Services  
Used the software for: 6-12 months

### "Capstone Review"

June 13, 2024

5.0

Overall I cannot fault this system and would definitely recommend it to anybody.

Pros

The customer support has been above and beyond. \[sensitive content hidden\] has been guiding us every step of the way and has been outstanding in setting up our system. He is a credit to the company.

Cons

I haven't found any yet. The entire process from start to finish and ongoing has been excellent.

Reason for choosing MaintainX

We didnt actually look for anything else, we were so impressed on how the business is run we felt we need not look any further.

Switched from

[Spiceworks Cloud Help Desk](https://www.capterra.com/p/102709/Spiceworks-IT-Help-Desk/)

Our business is growing and we wanted a more intelligent system that is easy to use and is reliable.

Review Source

DH

Dylan H.  
Project Engineer  
Construction  
Used the software for: 1-2 years

### "High School Rennovation/Addition"

May 28, 2024

5.0

Pros

I like that it is user friendly. We have a unique situation where we have turned over parts of a school and are still in site building new areas. MaintainX has allowed us to field maintenance requests from teachers for the entire school and it allows us to determine if it is new construction (contractor issue) or existing areas (school maintenance issue). Before MaintainX we were getting phone calls about the issues and now every teacher has access to MaintainX to submit a work order that we can track and get fixed without a middle man.

Cons

I wish that I could get a PDF print out of filtered work orders that has the description of the work order. There is a summary printout now but it only shows the title. I wish it were to show the entire work order, or at least the description/comments.

Review Source

EG

Eric G.  
Maintenance and Compliance Coordinator  
Oil & Energy  
Used the software for: 1-2 years

### "MaintainX is a must use! "

June 28, 2024

5.0

Pros

I love how easy is was to learn how to use MaintainX.

Cons

Not being able to add more than one asset to one work order.

Review Source

FM

Felipe M.  
corrective, preventive maintenance service  
Alternative Dispute Resolution  
Used the software for: 1-2 years

### "MaintainX very nice app"

June 21, 2024

5.0

we can avoid writing on papers, and easily you can open and close the work orders, it is a very nice app the inventory is a place where you can organizer , parts, tools etc I'm saving time and I have more time to do differents Jobs

Pros

it is a very good control, The parts inventory is amazing and the work orders are awesome too

Cons

sometimes the app is working slowly, but in general it is a very nice app

Review Source

AM

Adam M.  
Supervisor  
Facilities Services  
Used the software for: 6-12 months

### "A Great Option for Engaging Operations"

June 10, 2024

4.0

excellent, great support from implementation and ongoing support.

Pros

\- User friendly, easy to train new staff - Work order detail including photo's - Built in communication tools - Great filtering options when drilling down on specific data

Cons

\- Asset hierarchy is not robust, however 'location' hierarchy is.

Alternatives considered

[Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)[FastMaint](https://www.capterra.com/p/61779/FastMaint/)[NEXGEN](https://www.capterra.com/p/84713/NEXGEN-Asset-Management/)[UpKeep](https://www.capterra.com/p/145635/UpKeep/)

Reason for choosing MaintainX

Overall higher scores against other providers in key deciding criteria's.

Switched from

[Fiix](https://www.capterra.com/p/74916/Fiix/)

\- User friendliness, - Advanced work order details and content, - Cost - Customer service is a big one.

Review Source

NN

Nicolás N.  
Técnico Electromecánico  
Textiles  
Used the software for: 1-2 years

### "Excelente implementación del programa"

July 11, 2024

5.0

Excelente en todos los sentidos, muy recomendado

Pros

La facilidad del uso a la hora de programar tareas de mantenimiento

Cons

En la versión móvil puede que no se encuentren con facilidad algunas funciones

Review Source

bJ

barrett J.  
MAINTENANCE MANAGER  
Textiles  
Used the software for: 1-2 years

### "Maintain X is part of our family "

June 25, 2024

5.0

Pros

Maintain X support is great. They have solved every problem and answer all questions within minutes. The community is great and it offers a world of knowlage. Its interesting to see how creative people can get.

Cons

The greatest features are only available with upgrade

Review Source

AL

Anthony L.  
Reliability Manager  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Great Product"

June 24, 2024

5.0

Pros

I like the feasibility of MaintainX and how easy it is to navigate between the menus. I also like that you are able to import work orders and share work order between other sites and applications.

Cons

I currently have not found anything that I dislike. I would like to try the workstation mode.

Review Source

AE

Alfredo E.  
Director of Operations  
Real Estate  
Used the software for: 1-2 years

### "Streamlining Operations with MaintainX: A Game-Changer."

May 22, 2024

5.0

Experience has been exceptionally positive. The software has sexlessly integrated our daily operations, making it more efficient and facilitating communication across all levels of our company. Its impact on our workflow has been profoundly beneficial, helping us maintain and even exceed our high standards of service and property upkeep.

Pros

Intuitive interface, real-time updates, mobile accessibility and comprehensive reporting.

Cons

Learning curve for some features and cost considerations. While our focus is long term, we are still a small company and similar companies might find it less cost-effective.

Reason for choosing MaintainX

MaintainX stands out due to its specialized features tailored for maintenance and operations management. Understands the challenges and maintenance needs, offers solutions that are practical and directly applicable to everyday operations. amongst other things, new upgraded features, detailed reporting and excellent customer support makes it a superior choice for companies looking to enhance efficiency and, in our case, maintain oversight across multiple properties.

Review Source

BP

Brooke P.  
Vice President  
Facilities Services  
Used the software for: 2+ years

### "Essential Maintenance Tool"

June 10, 2024

5.0

My experience with MaintainX has been superb. Whenever I have an issue, I can reach out to my rep, and it is promptly resolved.

Pros

I like the ease of use MaintainX offers to users, work order organization, and inventory management.

Cons

I have trouble getting repeat work orders to generate properly.

Review Source

FB

Felipe B.  
Maintenance Manager  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Quickrete San Antonio "

July 3, 2024

5.0

Great tool ,my maintenance team loves it

Pros

Very simple to use,and its bilingual so i dont have to translate everything that i assign my team

Cons

Hard to upload some files,and I'm hoping to learn about how to do accurately do inventory

Switched from

[MPulse](https://www.capterra.com/p/117159/MPulse-Maintenance-Management/)

I was using another program when i worked at another company

Review Source

JL

Joshua L.  
Facilities Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Yessir, I like it."

June 26, 2024

5.0

Yessir, I like it. It’s helping streamline things. It also helps protects employees when they are questioned. There’s little doubt what’s going on when.

Pros

The W/O procedures option is immensely useful in ensuring employees know exactly what is expected with less training.

Cons

I like most everything, but some of the reporting/tracking makes the screen feel a little busy.

Alternatives considered

[Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[Fiix](https://www.capterra.com/p/74916/Fiix/)

Reason for choosing MaintainX

They didn’t cancel or postpone any appointments, and they were the least pushy while having the best presentations.

Review Source

MB

Meghan B.  
Maintenance Administrator  
Recreational Facilities and Services  
Used the software for: 6-12 months

### "Tracking of work & maintenance just got 1000 times easier!"

June 10, 2024

5.0

Our organization LOVES this software - it's made our lives and visibility of the work/materials SO MUCH easier.

Pros

Ease of use for our staff and technicians! Inventory management, work order details, meters, automatic work order creation from Flagged/Failed inspection items...the list goes on.

Cons

Can't think of anything! This is random and small but I'd like to see the Work Order id number in the blue banner at the top of the Work Order so you can see it at all times without having to scroll back to the top.

Review Source

CM

Cody M.  
Manager of Facilities and Equipment Support  
Facilities Services  
Used the software for: 2+ years

### "MaintainX: Easy and Conveient"

June 6, 2024

5.0

Pros

The workflow is easy to learn and becomes second nature in time.

Cons

The inventory management system could use some updating.

Review Source

DP

Donald P.  
Facilities Manager  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "KDC Knoxville"

June 13, 2024

5.0

EXCELLENT SUPPORT TEAM

Pros

User friendly, very flexible

Reason for choosing MaintainX

Performed all the requested task, user friendly. Tech preferred the mobile application to others

Switched from

[Octave Reliance](https://www.capterra.com/p/172042/Quality-Management-Software/)

Maintenace module is lacking in abilities

Review Source

NG

Nestor G.  
Industrial Maintenance Planner Scheduler  
Facilities Services  
Used the software for: 1-2 years

### "The Ease of MaintainX"

June 14, 2024

5.0

Pros

User and technician ease of use. Customer service and support has been outstanding! Implementation of system has been simple and straightforward.

Cons

Have not experienced any issues or problems as of this time.

Alternatives considered

[SAP S/4HANA Cloud](https://www.capterra.com/p/152293/SAP-S-4HANA/)[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)[Oracle Primavera Cloud](https://www.capterra.com/p/145503/Oracle-Primavera/)

Reason for choosing MaintainX

Price point and ease of use and functionality.

Review Source

HD

Heather D.  
Lead Massage Therapist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "MaintainX gets the job done!"

August 7, 2024

5.0

Great experience so far. Love this app. Makes resolving issues as much easier.

Pros

Easy to use & navigate. Really helps streamline issues and resolve them. Takes very little time to create a work order to get jobs done.

Cons

So far so good. No cons to report as of now.

Review Source

SAA

Syeda Aamna A.  
Software Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Maintainx "

June 13, 2024

5.0

Pros

Efficient and easy to use. Integration features along with team involvement options are commendable.

Cons

Creation of only one parent asset. Since we use maintainx for buildings I'd like if I had options to assign more than one parent asset. For instance: Generator Room->Ground Floor->Building X.

Review Source

ML

Mike L.  
Director of Facilities  
Hospitality  
Used the software for: 6-12 months

### "Excellent Platform "

June 12, 2024

5.0

Outstanding experience from sales to now consistent development specific to our needs

Pros

flexibility of the developers to work together on eveolving the platform and customizing

Cons

it is not as detailed for restaurant needs

Review Source

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